Medline 100RA Installation and operation manual

100RA
BASIC STEEL ROLLATOR
WITH 6" WHEELS
KNOCKDOWN ROLLING
WALKER
USER INSTRUCTIONS & WARRANTY
Product is not made with natural rubber latex.

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Table of Contents
Safety Instructions...................................................4
Rollator Parts List ................................................... 6
Assembly Instructions ............................................7
Operating Instructions ......................................... 12
Maintenance ........................................................... 13
Warranty ................................................................ 16
For any and all questions regarding this product
please call 800-289-9793.

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Safety Instructions
To ensure your safety in using the Medline rollator,
the following safety information and all instructions
must be followed.
GENERAL CAUTIONS:
DO NOT use this product without first reading and
understanding the instructions contained in this
manual. If you are unable to understand the warnings,
cautions, or instructions, contact a healthcare
professional, dealer, or technical personnel before use.
Failure to do this may result in bodily injury or damage
to the device.
DO NOT self-propel the rollator while seated.
Rollators are intended for individual use only and are
NOT TO BE USED AS A WHEELCHAIR. Serious injury
to the user and/or damage to the rollator’s frame or
wheels may result from improper use.
DO NOT use the rollator to walk backwards, down
gradients or to climb stairs, curbs, or to go over
obstacles. Serious risk of fall or injury may occur.
√ The backrest is intended to provide back support while
seated. The backrest is not intended to support full
body weight. Avoid leaning while sitting as this may
result in fall.
√ All wheels must be in contact with the floor and/or
ground at ALL TIMES. This will ensure the rollator is
properly balanced.
DO NOT exceed the maximum weight capacity
(including bag contents) or serious injury could result.
Maximum weight capacity: 350 lbs (159 kg)
√ Items should be placed completely in bag and should
not protrude. Excess weight may cause the rollator to
tip, resulting in bodily injury or rollator damage.

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√ The bag located under the seat has a weight limitation
of 10 lbs (4.5 kg).
√ Before each use make sure the rollator frame is fully
opened.
√ Periodically wipe down the rollator with a soft cloth
and nonabrasive cleaner.
SEAT CAUTIONS:
√ The brakes MUST be in the locked position BEFORE
sitting on the seat.
DO NOT sit on the rollator while it is being loaded into
a vehicle or while it is being transported in a vehicle.
DO NOT use the seat to transport people or objects.
DO NOT sit on the seat when the rollator is on an
incline.
BRAKE CAUTIONS:
Check the brakes for proper operation. Make sure that
all parts are secure and that the moving parts are in
good working order.
Wheels should roll easily and not wobble.
When rising from a lower position, DO NOT use the
rollator to provide assistance to the user. If the rollator
is used to pull the user up to a standing position, the
rollator may move even if the brakes are in the locked
position and this could result in a fall.
DO NOT push the rollator while brakes are enabled.
Brakes are to be used to keep the wheels from rolling.
However, it may not prevent the rollator from moving if
it is pushed.
Note: Only use accessories and spare parts authorized by
Medline Industries

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Rollator Parts List
Note: You may wish to request a set up and operating
demonstration with your local Medical Equipment provider
or pharmacy.
Figure 1: Assembled Rollator
Assembled Rollator
A. Handgrips
B. Adjustable Handlebars
C. Four Point Knobs
D. Backrest
E. Backrest Attachment
F. Seat
1 Rollator Frame
1 Backrest with Pad
2 Handlebars with Brake Assembly
1 Bag
2 Front Wheels
2 Rear Wheels
2 Four Point Knobs
2 Screws and Curved Washers
4 Triangular Knobs
A
B
D
H
E
F
J
K
C
M
G
I
G. Brake Lock
H. Brake Cables
I. Folding Support Bracket
J. 6" (15.2 cm) Front Wheels
K. 6" (15.2 cm) Back Wheels
L. Triangular Knobs
M. Brake Shoe

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Assembly Instructions
1. Carefully remove the rollator components from the
shipping carton. Refer to diagram (Figure 1) as needed.
2. Examine all parts for shipping damage. DO NOT use
the rollator if there is apparent damage or if any parts
(other than the bag) are missing. If there are missing or
damaged parts, please call Medline Customer Care toll
free at 1-800-MEDLINE.
3. Remove plastic cover from wheels. Check all of the
wheels to see that they are in good working order and
roll freely. Please also ensure that all four wheels touch
the ground.
4. Unfold the rollator by pushing down on the folding
bracket (I) until the frame is in full extension.
5. Note alignment of wheels, backrest and brake handles
to frame (Figure 2).
Figure 2:
Alignment

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Figure 6
Figure 7
Figure 8
Figure 3 Figure 4
Figure 5
6. Lay the rollator over on one side.
7. Insert the front wheel assembly (Figure 3 and Figure
4) on the side facing up. Insert one triangular knob (L)
(Figure 5).
8. Insert the rear wheel assembly (Figure 6 and Figure 7)
on the side facing up. Make sure that the brake shoe (M)
is toward the outside of the frame. Insert one triangular
knob (L) (Figure 8).
CAUTION: Wheels and Brake shoes MUST be on the
outside of the rollator.

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9. Insert the handle/brake handle assembly (B and G) into
the frame (Figure 9). The brake cables should be on the
outside of the handlebars and frame. Ensure excess
brake cable loops towards the front of the rollator.
10. Align one of the holes to the hole in the frame and insert
the four point knob, washer and bolt (C) (Figure 10) to
hold the handle/brake handle assembly in place.
a) Insert the bolt into the 6 sided hole in the frame (Figure
11). Make sure the bolt head recesses into the frame
(Figure 12).
Figure 9
Figure 10
Figure 11 Figure 12

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b) Slide the washer onto the other end of the bolt with the
curved side facing the frame (Figure 13)
c) Screw on the four point knob (C) (Fig 14 and Fig 15).
11. Turn the rollator onto the other side so that the wheels
that were just installed are on the floor.
Repeat steps 7 through 10 above for the other side.
12. Stand the rollator up so all 4 wheels are on the floor.
Make sure all 4 wheels are contacting the floor.
13. Insert the backrest (D) so that the curved portion faces
the front of the unit. Make sure that the button snaps
firmly into the hole so the back is secure (Figure 16).
Figure 16
Figure 14 Figure 15
Figure 13

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14. Adjust the height of the handlebars (B) for proper fit.
To determine proper height, stand upright behind
the rollator with shoulders relaxed, arms hanging at
your side and eyes looking straight ahead. Standing in
this position, the handgrips (A) of the rollator should
be adjusted to a height even with the wrists. This will
position the arms at an approximate 20º to 30º bend
when using the rollator. See Figure 16.
You will have to remove the four point knob (C) to adjust
the height of the handles. Do one side at a time. Secure the
handlebars at the closest hole to the desired height.
Repeating Step 10, secure the four point knob (C) to the
screw. (Important: Hand Tighten Only!)

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To Operate the Brakes:
• To slow down, squeeze the brake handles up (Figure 17).
• To lock the brakes, push down on the brake handles until
you feel or hear the brakes click into the locked position
(Figure 18). If the brakes have been adjusted but the rear
wheels on the rollator move while the brakes are in the
locked position, DO NOT use the rollator. Please call our
toll-free Customer Service number at. 1-800-MEDLINE for
returns or repairs.
• To release the brakes from the locked position, simply pull
up on the brake handles (Figure 17).
Operating Instructions
Using the rollator as a walker:
For proper positioning and use of the rollator, imagine a line
drawn across the back of the rear wheels. Part of one foot
should be slightly ahead of that line as you walk.
Using the rollator as a seat:
• Push the rollator to the desired location.
• LOCK the brakes BEFORE sitting.
Figure 17 Figure 18
CAUTION: After making any adjustments to the
rollator brakes, you must test the brakes before the
rollator is used. See Maintenance Instructions.

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Maintenance
Your rollator should be checked periodically to ensure the
brakes are functioning properly and that all nuts and bolts
are secure.
Periodically test the brakes by both walking and squeezing
the brakes and by stopping, pushing down on the brakes
to a locked position, and then trying to push the walker.
If the brakes do not lock the wheels, the brakes need to
be adjusted. If adjustment does not tighten the brakes,
DO NOT use the rollator.
Adjustment of Brakes:
(There are 2 adjustments for each brake – one at the handle
and one at the brake):
When adjusting the brakes on the rollator, keep in mind if
you adjust it too far one way or the other, the lock will not
function properly. Please test thoroughly and tighten all
parts completely prior to using rollator.
1. At the top of the rollator, find the adjustment nut which
is located where the cable goes into the
brake handle. This part is usually silver.
• If the brake is too tight, at the handles of the rollator,
check to see if there is a gap between the adjustment
nut and thumb screw. If there is, turn the adjustment
nut counter-clockwise until it is flush up against the
thumbscrew (You may need pliers to get started). Then
rotate both together clockwise until it is tight against
the handle; this should loosen the brake. If there is no
gap and it is already tight against the handle, no further
adjustment can be made.

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Figure 19
2. At the bottom of the rollator, find the adjustment nut
similar to the one located at the top. Hold the brake pad
against the wheel. This will take the tension off of the
cable.
• If the brake is too tight, check to see if there is a gap
between the adjustment nut and thumb screw. If there
is, pull up on the cable, and looking at the adjustment nut
from the top, turn the adjustment nut counter-clockwise,
screwing the adjustment nut to the thumb screw.
Adjust to correct tension. If there is no gap, no further
adjustment can be made here.
• If the brake is too loose (not locking), standing at the
handles of the rollator, turn the adjustment nut and
thumbscrew counter-clockwise (You may need pliers
to get started). The thumbscrew and adjustment nut
will push away from the handle and this will tighten the
brake. Once the brake is adjusted properly, rotate just the
adjustment nut clockwise until snug against the handle.
There should now be a gap between the adjustment nut
and the thumbscrew.

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Figure 20
• If the brake is too loose (not locking), pull up on the cable,
then, looking at the adjustment nut from the top, turn
the adjustment nut clockwise, screwing the adjustment
nut to the bracket. There will now be a gap between the
thumb screw and the adjustment nut. Adjust to correct
tension.

Lifetime Limited Warranty
Your Medline walker frame is warranted to be free of defects in
material and workmanship for a lifetime for the original consumer.
This device was built to precise standards and carefully inspected
prior to shipment. This Lifetime Limited Warranty is an expression
of our confidence in the material and workmanship of our products
and assures years of convenient, dependable service. In the event
of a defect covered by this warranty, we will, at our option, repair or
replace the device.
This warranty does not cover device failure due to owner misuse,
negligence, or normal wear and tear. The warranty does not extend
to non-durable components such as plastic accessories, brakes and
grips, which are subject to normal wear and replacement. Non-
durable components are warranted for 6 months. If you have a
question about your Medline product or this warranty, please call us
at 1-800-MEDLINE. This warranty gives you specific legal rights, and
you may have other rights, which vary from state to state.
LIFETIME WARRANTY 6 MONTHS WARRANTY
FRAME
HAND BRAKES
BRAKE CABLES
PUSH-BUTTONS
BRAKES
UPHOLSTERY
WHEELS (FRONT AND REAR)
MEDLINE BAG
TRIANGULAR HAND SCREWS
ALL OTHER PARTS
For any and all questions regarding this product
please call 800-289-9793.
Some products may not be available for sale in Mexico or Canada.
Please contact your Account Representative for additional
information. We reserve the right to correct any errors that may
occur within this manual. ©2016 Medline industries, Inc. Medline and
Guardian are registered trademarks of Medline Industries, Inc.
Medline United States
1-800-MEDLINE (633-5463)
www.medline.com | [e-mail]
Medline Mexico
01-800-831-0898
www.medlinemexico.com | [e-mail]
Medline Canada
1-800-396-6996
www.medlinemexico.com | [e-mail]
Medline Industries, Inc.
One Medline Place
Mundelein, IL 60060