NEC Univerge SV8100 Operating and installation instructions

Document No. SIB 244 Page 1of 52 1
st July 2008
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
NEC BSG Technical Assistance Centre
Service Information Bulletin
UNIVERGE SV8100
SMB Communications Server
Table of Contents

TableofContents.....................................................................................................................................................1
Introduction..............................................................................................................................................................2
WhatisincludedinRelease1?.................................................................................................................................3
SystemCapacity........................................................................................................................................................4
FeatureComparison.................................................................................................................................................5
SoftwareVersions..................................................................................................................................................10
Documentation......................................................................................................................................................11
CustomerCD..........................................................................................................................................................12
ApplicationCD.......................................................................................................................................................12
Licensing................................................................................................................................................................13
SystemLicenses.....................................................................................................................................................16
SystemHardware..................................................................................................................................................19
TerminalHardware................................................................................................................................................23
InstallationofIPTerminals....................................................................................................................................28
AutoConfiguration............................................................................................................................................28
IPDECT...................................................................................................................................................................33
VoiceMail..............................................................................................................................................................38
VM8000InMail..................................................................................................................................................38
UM8000UnifiedMessaging..............................................................................................................................39
Specifications....................................................................................................................................................42
VoicemailComparisonChart............................................................................................................................43
ACD‐MISApplication.............................................................................................................................................47
PCProgramming–PCPro......................................................................................................................................48
PCProgramming–WebPro...................................................................................................................................51
NEC’sUNIVERGE®360.............................................................................................................................................52


Document No. SIB 244 Page 2of 52 1
st July 2008
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
Introduction

NECAustraliaPtyLtdhasreleasedthenextgenerationSMBcommunicationssolutionintheUNIVERGE
SV8100.

Whetheryourbusinessissmallormedium‐sized,NEC’sUNIVERGESV8100CommunicationsServerprovides
theflexibilitytomeetallofyourcommunicationneeds.Thispowerful,feature‐richsolutioniscompletely
scalableandcanbeexpandedforfuturegrowth.TheUNIVERGESV8100isdesignedtorespondtothe
changingneedsofbusinesstoday.Extraordinaryflexibility,greatergrowthcapabilitiesandenhancedsystem
features,makebusinesseasierandmoreeffective.

TheUNIVEREGESV8100givesyouachoice:Youcandeploytraditionaltelephony,ToIP(TelephonyoverIP),ora
combination,allfromonesystem.TheSV8100providesyourcustomerthefreedomtoadoptToIPwhenand
whereyouneedit,sotoday’stechnologycanbeusedtomorrow.

ThisbulletinprovidesanoverviewofRelease1oftheUNIVERGESV8100,includingthenewrangeofDT300
andDT700businessclassterminals.







Document No. SIB 244 Page 3of 52 1
st July 2008
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
What is included in Release 1?


Platform:
o6Slot2RUChassis,upto4perstack
oChoiceof19”Rack,Wall,Floor,orStandmountingoptions
oInternalandExternalbatterybackupfacilities

Terminals:
oDT300DigitalMultilineTerminals
oDT700SIPMultilineTerminals
oStandardSIPTerminals
oIPDECTTerminals
oSP310SoftPhone
oStandardAnalogueextensions(LC)
oLongLineAnalogueextensions(OPX)

Trunks:
oPSTNwithCallerIDsupport(COT)
oBasicRateISDN(BRI)
oPrimaryRateISDN(PRI)
oE&MTieLines(ODT)
oSIPTrunks
oK‐CCISPeertoPeer

Applications:
oAutomatedAttendant/VRS
oVM8000InMail
oUM8000Mail(UnifiedMessaging)
oHotel/Motel
oMobileExtension
oACD/MIS
oTAPICompatibility
oPCPro‐PCProgramming
oWebPro‐BrowserProgramming


Document No. SIB 244 Page 4of 52 1
st July 2008
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
System Capacity

TheUNIVERGESV8100canbeconfiguredforoneofthreecapacities,64‐port,256‐port,ortheunlimited712‐
portsystem.

ThetablebelowhighlightsthesystemcapacityoftheSV8100dependinghowmanychassisareinstalled:

1Chassis2Chassis3Chassis4ChassisSYSTEM
MAX.
UniversalSlots6*12*18*24*
TimeSlots 111222333444
TDMPorts96192288384512
MLT/DLC80160240320
512
SLT/LC(‐24V)80176272368
OPX/DIOP(‐48V)24487296
IPMLTExtensions512
SIPExtensions512
AnalogueTrunks40 88 136 184
200
BRIISDNTrunks4088136184
PRIISDNTrunks90200200200
IPTrunks(SIP) 128
VoIPChannels 128
VM/VRSChannels 16
V34Modem 1

Comparisonwithprevioussystems:

IPK
Basic
IPK
Expanded
IPKII
Basic
IPKII
Expanded
SV8100
Basic
SV8100
Expanded
SV8100
Unlimited
Max.PortCapacity48184 64 456 64 256712
Universalslots2424242424*24*24*
OutsideLines1664
64max
200
64max256max
200
IPHandsets
32max120max256max512max
DigitalHandsets
AnalogueHandsets
WirelessHandsets
CAR/VE256max256max256max256max256max
DSSModules4max4max32max32max32max32max32max
PowerFailcircuits3333444444
In‐MailPortsN/AN/A 4 4 16 1616

Notes:
•TheCD‐CP00‐AU(CPU)consumesoneUniversalSlotinthefirstchassis
•WithoutaPZ‐ME50installedsupportsonechassisonlywithamaximumof64ports.
•ExpandedorUnlimitedrequiresthePZ‐ME50andappropriatelicensing.
•PFTrequiresuseofthe4COTbladeandprovides2connectionsperblade.

Document No. SIB 244 Page 5of 52 1
st July 2008
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
Feature Comparison

Thefollowingtableprovidesacross‐referencebetweentheIPKIIandSV8100features.Furtherinformationcan
befoundwithintheSV8100Features&SpecificationsManual.

S=Supported
X=NotSupported
E=Enhanced

IPKIIFeatureNameIPKII
V1000
IPKII
V2000
IPKII
V2500
SV8100
R1SV8100Comments
AccountCode–
Forced/Verified/UnverifiedSSSS 
AccountCodeEntrySSSS 
AlarmSSSS 
AlarmReportsXESS
AlphanumericDisplaySSSSBacklitDisplayandKeypad
AnalogueCommunications
Interface(ACI)SSSS 
AncillaryDeviceConnectionSSSS 
AnswerHoldSSSS 
AnswerKeySSSS 
AttendantCallQueuingSSSS 
AutomaticCallDistribution(ACD)SESS
Abletodownloadconfigdata
fromCPUandtocreatereports
inCSVformat
AutomaticReleaseSSSS 
AutomaticRouteSelectionSSSSSupportsroutingofdigit"∗"
throughARS
BackgroundMusicSSSS 
BargeInSSSS 
BatteryBackup–SystemMemorySSSS 
BatteryBackup–SystemPowerSSSS 
CallAppearance(CAP)KeysSSSS 
CallArrival(CAR)KeysSSSS 
CallDurationTimerSSSS
CallForwardingSESS 
CallForwarding‐CentrexXEES 
CallForwarding‐DNDOverrideSSSS 
CallForwarding‐ParkandPageSSSSSupportedbyInMailand
UM8000
CallForwarding‐FollowMeSSSS 
CallForwarding‐Off‐PremiseSSSS 
CallMonitoringSESS 
CallWaiting/CampOnSSSS 
CallbackSSSS 
CallerIDSSESAdded"FlexibleRingingby
CallerID"

Document No. SIB 244 Page 6of 52 1
st July 2008
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
CallerIDCallReturnSSSS 
CentralOfficeCalls,AnsweringSSSS 
CentralOfficeCalls,PlacingSSSS 
ClassofServiceSESS 
Clock/CalendarDisplaySSES 
CodeRestrictionSSSS 
CodeRestrictionOverrideSSSS
CodeRestriction,DialBlockSSSS 
ComputerTelephonyIntegration
(CTI)ApplicationsSSSS 
ConferenceSSSSAddedtheabilityfor"Silent
Monitor”onaConference
ConferenceBridgeSSSXPlannedforRelease2
Conference,VoiceCall/Privacy
ReleaseSSSS 
ContinuedDiallingSSSS 
CordlessTelephoneConnectionSSSS 
DataLineSecuritySSSS 
DelayedRingingSSSS 
DepartmentCallingSSSS 
DepartmentStepCallingSSSS 
DesktopApplications(SP310Soft
Phone,PCAttendant,PCAssistant)SEES
DiallingNumberPreviewSSSS 
DialPadConfirmationToneSSSS
DialToneDetectionSSSS 
DigitalVoiceMailSSSS 
DirectInwardDialling(DID)SESS 
DirectInwardLine(DIL)SSSS 
DirectInwardSystemAccess(DISA)SSSS 
DirectStationSelection(DSS)
ConsoleSESS 
DirectedCallPickupSSSS 
DirectoryDiallingSESS 
DistinctiveRinging,TonesandFlash
PatternsSESS 
DoNotDisturbSESS 
DoorPhoneSSSS 
DropKeySSSS 
DtermSeriesEMultilineTerminalsSSSXDTU/DTPmodelsnot
supported
DtermSeriesiMultilineTerminalsSSSS 
DtermSeriesUMultilineTerminals SSSS 
FacsimileCOBranchConnectionSSSS 
FlashSSSS 
FlexibleSystemNumberingSSSS 
FlexibleTimeoutsSSSS 
ForcedTrunkDisconnectSSSS

Document No. SIB 244 Page 7of 52 1
st July 2008
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
GroupCallPickupSSSS 
GroupListenSSSS 
HandsetMuteSSSS 
HandsfreeandMonitorSSSS 
HandsfreeAnswerback/Forced
IntercomRingingSSSS 
HeadsetOperationSSSSDT300/DT700telephones
supportHeadsetRing
HoldSSSS 
Hotel/MotelSESS 
HotKeypadXESS 
HotlineSSSS 
HowlerToneServiceSSSS 
In‐MailXSSS 
IntercomSSSS 
IPMLT(ITH=MEGACO)SEEX 
IPMLT(ITL=i‐SIP)XXXS 
IPSLT(StandardSIP)XEES 
IPTrunk(SIP)XESS 
ISDNCompatibilitySSSS 
ISDNMaliciousCallTrace(MCT)SESS 
ISDNSupplementaryServicesSSSS 
K‐CCISoverIPSEES 
LastNumberRedialSSSS 
LicensingSESSAllfeatureandapplication
licensingisviatheCP00
LinePreferenceSSSS 
LongConversationCutoffSSSS 
MaintenanceXSSS
MeetMeConferenceSSSS 
MeetMePagingSSSS 
MeetMePagingTransferSSSS 
MemoDialSSSS 
MessageWaitingSESS 
MicrophoneCutoff(Mute)SSSS 
MigrationUpgradeSSSX 
MobileExtensionXXXS 
MultipleTrunkTypesSSSS 
MusiconHoldSSSS 
NameStoringSESS 
NightServiceSSSS 
OffHookSignallingSSSS 
One‐DigitDialOption(ACD)XESS 
One‐TouchCallingSSSS 
OperatorSESS 
Off‐PremiseExtension(OPX)SSSS 
Paging,ExternalSSSS 
Paging,InternalSSSS 

Document No. SIB 244 Page 8of 52 1
st July 2008
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
ParkSESS 
PBXCompatibilitySSSS 
PCAssistantSESS
PCAttendantSESS
PCProgrammingSEES
PowerFailureTransferSSSS 
PrimeLineSelectionSSSS
PrivateLineSSSS 
ProgrammableFunctionKeysSESS 
ProgrammingfromMultiline
TerminalSSSS 
PulsetoToneConversionSSSS 
QuickTransfertoVoiceMailSESS 
RedialKeySSSS 
RemoteSystemUpgradeSSSS 
RepeatRedialSSSS 
ResidentSystemProgramSSSS 
ReverseVoiceOverSSSS
RingGroupsSESS 
SaveNumberDialledSSSS 
SecondaryIncomingExtensionSSSS 
SecretaryCall(Buzzer)SSSS 
SecretaryCallPickupSSSS 
SelectableDisplayMessagingSSSS 
SelectableRingTonesSSSS 
SerialCallSSSS 
SingleLineTelephones(SLT)SSSS 
SLTAdapterSSSXSLTAdaptordiscontinued,in
favourofCD‐LTA
SNMP(SimpleNetwork
ManagementProtocol)XEEXNotavailableatR1
SoftkeysSSSS 
SpeedDial–System/Group/StationSSSS 
StationHuntSSSS 
StationMessageDetailRecordingSSSS 
StationNameAssignmentSSSS 
StationRelocationSSSS 
SynchronousRingingSSSS
TandemRingingSSSS 
TandemTrunking(Unsupervised
Conference)SSSS 
TAPICompatibilitySESSSupports1st&3rdPartyTAPI
&ADAforVoicePath
ToneOverrideSSSS 
TrafficReportsSSSSPCProprovidesTrafficReports
TransferSESS 
TrunkGroupRoutingSSSS 
TrunkGroupsSSSS 

Document No. SIB 244 Page 9of 52 1
st July 2008
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
TrunkQueuing/CampOnSSSS 
UnifiedMessagingSSSS 
UniformCallDistribution(UCD)SSSS 
UniformNumberingNetworkSSSS 
UniversalSlotsSESS 
UserProgrammingAbilitySSSSWebProprovidesUser
ProgrammingAbility
VirtualExtensionsSESS 
VoiceMailIntegration(Analogue)SEES 
VoiceMailMessageIndicationon
LineKeysSSSS 
VoiceOverSSSS 
VoiceOverInternetProtocol(VoIP)SSSS 
VoiceResponseSystem(VRS)SSSSVRS&In‐Mailarecombined
VolumeControlsSSSS 
WarningTone–LongConversationSSSS 
Wireless–DECT(BSU)SSSX 
Wireless–DECT(SIP)XXXS 

Document No. SIB 244 Page 10 of 52 1
st July 2008
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
Software Versions


PackageApplicationVersionFiles
CD‐CP00‐AUMainSoftware1.00
CPUDSPFirmware7920
PZ‐VM21Firmware8320
PZ‐BS10/BS11Firmware7915
CD/PZ‐8/16DLCFirmware2.2122211
CD/PZ‐4/8LCFirmware2.5202511
CD/PZ‐4/8COTFirmware 2.3 302311
CD‐4DIOPFirmware2.2402211
CD‐4ODTFirmware2.1502111
CD/PZ‐4BRIFirmware2.3602313
602323
602333
CD‐PRTFirmware2.4702413
702423
702433
CD‐LTAFirmware2.31B2313
1B2323
1B2333
PCProPCApplication1.00.00
3rdPartyTAPIDriverPCDriver1.0.1
1stPartyTAPIDriverPCDriver1.0.1
ACD‐MISPCApplication1.00RC2
SP310SoftPhonePCApplication 
SmartPhonePCApplication 
DT300DigitalTerminalsFirmware1.35
DT700IPTerminalsFirmware1.3.0.0

CD‐CP00‐AUMainSoftware

AsingleversionofmainsoftwarewillbeprovidedfortheSV8100CD‐CP00‐AU(CPU).Capacity,featuresand
functionalityprovidedbythissoftwarewillbeconfiguredviaactivationcodes(licenses).

Toincreasecapacitybeyondasinglechassisor64ports,thePZ‐ME50‐AUMemoryModuleandlicensingis
required.Whenthisisinstalled,theCPUwillrun“mainex.bin”offthePZ‐ME50,ratherthan“main.bin”offthe
CP00.Bothareprovidedwithineachsoftwarepackage.

SoftwarecanbeinstalledontotheCPUusingoneofthefollowingmethods:
•DirectviaUSBMemoryStick
•RemoteviaDialupModem(PZ‐VM21required)
•RemoteviaLAN(licensemayberequired)

Document No. SIB 244 Page 11 of 52 1
st July 2008
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
Documentation


TitleDocumentNo.
SV8100GeneralDescriptionManual10557
SV8100Features&SpecificationsManual10534
SV8100HardwareManual10536
SV8100ProgrammingManual10533
SV8100SystemMaintenanceManual10555
SV8100HotelMotelServicesManual10568
SV8100DesktopApplications Manual10561
SV8100ACDInstallationManual10597
SV8100ACDSupervisorManual10600
SV8100PCProgrammingManual10556
SV8100NetworkingManual10601
SMB8000PoEGigabitSwitchManual10595
VM8000InMailSystemGuide10574
VM8000InMailUserGuide10573
VM8000InMailQRGforAdmin10577
UM8000MailInstallationManual10569
UM8000MailUserGuide10572
SIPDECTSolutionsAdministrationGuide10565
SIPDECTSolutionsTechnicianGuide10566
DT300/DT700UserGuide10596
DT700ResourceManual10594
DT750UsersGuide9783
UNIVERGESV8100AttendantUserGuide9882
UNIVERGESV8100SingleLineTelephoneUserGuide10602


Document No. SIB 244 Page 12 of 52 1
st July 2008
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
Customer CD

TheUNIVERGESV8100CustomerCDissuppliedwitheachSV8100system.

StockNumber:4421018

•Manuals
oIPKIIFeatures&SpecificationsManual
oIPKIIGeneralDescriptionManual
•UserGuides
oDT300/DT700UserGuide
oDT750UsersGuide
oSV8100AttendantUserGuide
oSV8100SingleLineTelephoneUserGuide
oUM8000MailUserGuide
oVM8000InMailUserGuide
oVM8000InMailQuickReferenceGuideforAdministrators
•Brochures


Application CD

TheUNIVERGESV8100ApplicationCDissuppliedtoorder.

StockNumber:4421015

•SV8100DesktopSuite
oSP310SoftPhone
•UM8000ViewApps
oViewMail
oViewMailforMicrosoftMessaging
oViewFax
oViewMailforGroupwise
oViewMailforLotusNotes
oViewCallPlus
•ACDMIS
oACDAgentClient
oACDMISAdmin
oACDMISMonitor
oACDMISReports
oACDMISServer
odotnetfx
•ACDAgentClient
•PCPRO
•IPDECTDAPManager


Document No. SIB 244 Page 13 of 52 1
st July 2008
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
Licensing

LicensingServer:

Thissecure,webbasedtoolhasmanybenefitsoverthepreviouslicensingmechanisms.Theseinclude:‐
–Fastturnaroundtimeinreceivinglicenses,
–Greatercontrolofdistributionoftheselicenses,
–Toolsforyoutomanageyourcustomerdata,
–Easyre‐issueoflostormisplacedcodes.
Thesystemrequiresanemailaddress.(Anewemailaddressspecifictothispurposewillassistineasier
licensingadministrationforyou.)
Thesystemrelieson3mainitems.
–Anemailaddressforlicensingpurposes,
–AHardwareKeyCodealsoknownasHKCorKey(foundonaCPU),
–Acustomerandlocationofwherethesystemwillreside.

HardwareKeyCode:

HKCorKeyalsoknownasHardwareKeyCode,canbefoundinthefollowingplacesfortheSV8100:
–OnthesideofaCD‐CP00packingbox,
–OntheCD‐CP00PCB,
–OrbydiallingFeature3onahandsetandreadingfromthedisplay.


AccessingtheLicensingServer:

YoucanaccesstheLicensingServerviathefollowingLink:
–http://www.nec.com.au/licorbyclickingonthelinkinanyemailfromtheLicenseServer.
–WhereyoudonothaveaccesstotheLicensingServer,pleasecontactyouraccountmanager.
–Pleasenote:YouwillneedyourNECCustomerNumberforthisregistration.Therewillbeonly
oneloginaccountcreatedperDealerlocation.

LicenseLogins:

ThelocalLicensingAdministratorgetscompleteaccesstothefunctionalityavailableforthat
dealership.Thisisdoneviaaportalsimilartotheoneinthebelowdiagram.
Eachdealerwillberequiredtocommunicateanyrequiredchangestotheirlogin(suchasanew
password)throughtheiraccountmanager.
TechnicianswillnotbegivenindividualloginstotheLicenseServeratthistime.Orderentrystaffwill
beprovidingtheirlicensestotheirowntechnicalstaff.


Document No. SIB 244 Page 14 of 52 1
st July 2008
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
DealerPortal:

EachDealergetsasecurelogin.
Dealerscanviewthehistoryofalltheirprioractivationsandsystems.
Dealerscancreatecustomersandtheirlocations.
Customerinformationstorageabilitiesallowforbetterhistoricalrecordsandsales/marketing
initiatives.
Administratorscanattach/detachlicensestocustomersandthenregistertheseagainsttheir
HardwareKeyCodes.

DemoLicense:

Demonstrationlicensesallowyoutouseallthesystemfeaturesforafixedperiodoftime.
Demolicenseisavailableforeverycustomerlocationbuthasamaximumuselimit,dependingonthe
system.
Thereisalimitforthenumberoftimesyoucangetfreelicenses–thesevaryperproduct.
Thelicenseserverwillkeepcountofthenumberdemolicenseavailableanddisplaysthisinformation.

HardwareReplacement:

PleaseNote:ContactNECcustomerserviceinadvancetoobtainareplacementcode,priortoaccessingthe
Replacementsection.

IntheunlikelyeventthatyouwillneedtoreplacetheCPUofaNECSystem,youcanmovethelicenses
thatexistedontheoldsystemtothenewone.
TheHardwareReplacementfunctioncanbeaccessedbyclickingontheReplacementLinkfromthe
dropdownlistunderLicenseAdministration.
ThereplacementcodemustbeprovidebeforeyoucanvalidatetheoldHardwareKeyCode.
Oncecompletedyoumayenterthenew“HardwareKeyCode”thatyouwishtotransferthelicensesto.
ClickontheReplaceHardwarebutton.
Atthispoint,youcandownloadthenewlicensefileforthecustomerthatpertainstothenew
HardwareKeyCode.

ProcessSummary:

OrderLicensepartnumbersfromNECCustomerServiceaspernormal.
LogintotheNECLicensingServerandaccessLicensing
–Ifyoudon’thavealogin,pleasecontactyourNECaccountmanagerforaccess.
CreateyourCustomersandlocations
AssignLicensesandactivatetheseforyourcustomerlocations.
Providelicense/stotechnicalstaffforsysteminstallation.


Document No. SIB 244 Page 15 of 52 1
st July 2008
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
FlexibleMethodsforSV8100Licensing:

•Automated24/7LicenseDownload

End User
SV8100
NEC
License
Server
Client PC with PC Pro Internet
The License file is sent from
the License Server to the
SV8100 using PCPro/WebPro


•PCPROMethod

PC Pro SV8100
Upload or
Direct
Connect
WAN
The License file was storedon the PC
and is sent to the SV8100 using
PCPro/WebPro.


•ManualMethod

SV8100
The License file is stored on a USB drive
and is sent to the SV8100 using
Telephone Programming.
Enter
Programming
Mode
PRG 10-49-01
‐OR‐
SV8100
The License file was printed and the
Software KeyCode is manually
entered to the SV8100 using
Telephone Programming.
Enter the
Software Key
Code
PRG10-48-01


Document No. SIB 244 Page 16 of 52 1
st July 2008
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
System Licenses

SystemPorts:

StockNo.LicenseCodeDescription
4426000LK‐SYS‐256PORT‐LIC
SystemPortLicense‐65to256PortLicensesupportsflexible
portconfigurationwithamaximumof256systemports.
RequiresPZ‐ME50‐USDaughterBoard.
4426001LK‐SYS‐UNLIMPORT‐LIC
SystemPortLicense‐257to712PortLicensesupports
flexibleportconfigurationwithamaximumof712system
ports.RequiresPZ‐ME50‐USDaughterBoard.

SystemFeatures:

StockNo.LicenseCodeDescription
4426035LK‐SYS‐SMDR‐LIC SMDRLicense‐EnablessystemSMDRFeature.
4426084LK‐SYS‐HM‐LIC Hotel/MotelLicense‐EnablesHotel/Motelsystemfeatures.
LK‐SYS‐1ST‐CTI1‐LIC 1stPartyCTU(Ethernet)1ClientLicense
4426037LK‐SYS‐3RD‐CTI10‐LIC 3rdPartyCTI10Clients
4426038LK‐SYS‐3RD‐CTI20‐LIC 3rdPartyCTI20Clients
4426039LK‐SYS‐3RD‐CTI 50‐LIC 3rdPartyCTI50Clients

IPTrunks:

StockNo.LicenseCodeDescription
4426002LK‐SYS‐IP‐TRUNK1‐LIC 1SIPTrunkLicense.
4426003LK‐SYS‐IP‐TRUNK4‐LIC 4SIPTrunkLicenses.
4426004LK‐SYS‐IP‐TRUNK8‐LIC 8SIPTrunkLicenses.
4426005LK‐SYS‐IP‐TRUNK16‐LIC 16SIPTrunkLicenses.

IPExtensions:
StockNo.LicenseCodeDescription
4426006LK‐SYS‐IP‐TERMINAL‐1‐LIC 1NECSIPClientlicense‐SupportNECMLTSIP(DT700)
Terminaland/orNECSoftphone(SP310).
4426007LK‐SYS‐IP‐TERMINAL‐4‐LIC 4NECSIPClientlicense‐SupportNECMLTSIP(DT700)
Terminaland/orNECSoftphone(SP310).
4426008LK‐SYS‐IP‐TERMINAL‐8‐LIC 8NECSIPClientlicense‐SupportNECMLTSIP(DT700)
Terminaland/orNECSoftphone(SP310).
4426009LK‐SYS‐IP‐TERMINAL‐16‐LIC 16NECSIPClientlicense‐SupportNECMLTSIP(DT700)
Terminaland/orNECSoftphone(SP310).
4426010LK‐SYS‐IP‐TERMINAL‐32‐LIC 32NECSIPClientlicense‐SupportNECMLTSIP(DT700)
Terminaland/orNECSoftphone(SP310).


Document No. SIB 244 Page 17 of 52 1
st July 2008
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
VRS/AA:
StockNo.LicenseCodeDescription
4426016LKS‐VM‐VRS2‐LIC 2PortLicenseVRS‐supportsgeneralmessage,personal
greeting,AutomatedAttendant,ACDmessages.
4426017LKS‐VM‐VRS4‐LIC 4PortLicenseVRS‐supportsgeneralmessage,personal
greeting,AutomatedAttendant,ACDmessages.
4426018LKS‐VM‐VRS8‐LIC 8PortLicenseVRS‐supportsgeneralmessage,personal
greeting,AutomatedAttendant,ACDmessages.
4426019LKS‐VM‐VRS16‐LIC 16PortLicenseVRS‐supportsgeneralmessage,personal
greeting,AutomatedAttendant,ACDmessages.

VM8000InMail:
StockNo.LicenseCodeDescription
4426020LKS‐VM‐INMAIL2‐LIC InMail2Portlicense‐Approximate32Hoursofstorageand
requiresVM8000InMailCF512M(4422043).
4426021LKS‐VM‐INMAIL4‐LIC InMail4Portlicense‐Approximate32Hoursofstorageand
requiresVM8000InMailCF512M(4422043).
4426022LKS‐VM‐INMAIL8‐LIC InMail8Portlicense‐Approximate32Hoursofstorageand
requiresVM8000InMailCF512M(4422043).
4426023LKS‐VM‐LANGUAGE‐LIC 1LanguageactivationLicense‐Supportsamaximumof20
Languages.

UM8000Mail:
StockNo.LicenseCodeDescription
4426024LKS‐UMS‐PORT2LITE‐LIC 2UMSLiteportLicense‐TheLiteportlicensedoesnot
supportText‐to‐speechorNetworking.
4426025LKS‐UMS‐PORT4LITE‐LIC 4UMSLiteportLicense‐TheLiteportlicensedoesnot
supportText‐to‐speechorNetworking.
4426026LKS‐UMS‐PORT8LITE‐LIC 8UMSLiteportLicense‐TheLiteportlicensedoesnot
supportText‐to‐speechorNetworking.
4426071LKS‐UMS‐2‐4PtoLITE‐LICUM8000LITE2to4PortUpgrade
4426085LKS‐UMS‐PORT4UPG‐LICUM8000LITE4PortUpgrade
4426073LKS‐UMS‐LItoUM8000‐LICUM8000LITEtoUM8000Upgrade
4426068LKS‐UMS‐PORT4‐LIC 4UMSportLicense‐SupportsText‐to‐speechor
Networking.
4426069LKS‐UMS‐PORT8‐LIC 8UMSportLicense‐SupportsText‐to‐speechor
Networking.
4426070LKS‐UMS‐PORT16‐LIC 16UMSportLicense‐SupportsText‐to‐speechor
Networking.
4426072LKS‐UMS‐PORT4UPG‐LICUM80004PortUpgrade
4426082LKS‐UMS‐FAX‐LICUM8000andUM8000LITE1FaxPortUpgrade
4426078LKS‐UMS‐LANGUAGE‐LIC 1LanguageactivationLicense‐Supportsamaximumof24
Languages.
4426081LKS‐UMS‐AMIS‐PLUS‐LIC AMIS/PlusNetNetworkingLicense
4426080LKS‐UMS‐HOTEL‐PMS‐LIC HospitalityandPMSactivationlicense
4426079LKS‐UMS‐HOTEL‐LANGUAGE‐LIC 1HospitalityLanguageactivationlicense

Document No. SIB 244 Page 18 of 52 1
st July 2008
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
4426024LKS‐UMS‐CLIENT1‐LIC
1ClientViewAppSession‐SupportsclientViewMail,View
CallPlus,VMM(Outlook),VML(LotusNotes),VMG
(GroupWise)andWebMailboxManager.
4426040LKS‐UMS‐CLIENT4‐LIC
4ClientViewAppSession‐SupportsclientViewMail,View
CallPlus,VMM(Outlook),VML(LotusNotes),VMG
(GroupWise)andWebMailboxManager.
4426041LKS‐UMS‐CLIENT8‐LIC
8ClientViewAppSession‐SupportsclientViewMail,View
CallPlus,VMM(Outlook),VML(LotusNotes),VMG
(GroupWise)andWebMailboxManager.
4426042LKS‐UMS‐CLIENT16‐LIC
16ClientViewAppSession‐SupportsclientViewMail,View
CallPlus,VMM(Outlook),VML(LotusNotes),VMG
(GroupWise)andWebMailboxManager.
4426043LKS‐UMS‐CLIENT32‐LIC
32ClientViewAppSession‐SupportsclientViewMail,View
CallPlus,VMM(Outlook),VML(LotusNotes),VMG
(GroupWise)andWebMailboxManager.

InACD:
StockNo.LicenseCodeDescription
4426028LK‐SYS‐ACD‐LIC
ActivationkeysupportingInACD–Provides64ACDGroups,
256ACDagentsand12Supervisors(1perGroupand1
SystemSupervisor).
4426030LKS‐ACDMIS‐BASIC‐LIC ACDMISBasicLicense–Provides1MonitorLicenseand3
AgentClientLicenses.
4426032LKS‐ACDMIS‐ADDMON‐LIC
ACDMISadditionalMonitorReportLicense‐allowsupto4
additionalMonitorLicensetoInACD.Oneisincludedwith
theACDMISwithMax5MonitorLicensespersystem.
4426033LKS‐ACDMIS‐AGENT‐LIC
ACDMISAgentClientLicense‐Threeagentclientlicenses
areincluded.Amaximumof512additionallicensescanbe
addedinincrementsoffive.TheAgentClientmainwindow
combinesreal‐timedatadisplaywithAgentcontrolpanel.

SoftPhone:
StockNo.LicenseCodeDescription
4426011LKS‐DESKTOPSUITE‐SOFTPHONE
1‐LIC
1DesktopSuite‐SoftPhone(SP310)ClientLicense.Note:
TheNECSoftPhoneSP310requiresaNECSIPClientLicense.
4426012LKS‐DESKTOPSUITE‐SOFTPHONE
4‐LIC
4DesktopSuite‐SoftPhone(SP310)ClientLicense.Note:
TheNECSoftPhoneSP310requiresaNECSIPClientLicense.
4426013LKS‐DESKTOPSUITE‐SOFTPHONE
16‐LIC
16DesktopSuite‐SoftPhone(SP310)ClientLicense.Note:
TheNECSoftPhoneSP310requiresaNECSIPClientLicense.
4426014LKS‐DESKTOPSUITE‐SOFTPHONE
32‐LIC
32DesktopSuite‐SoftPhone(SP310)ClientLicense.Note:
TheNECSoftPhoneSP310requiresaNECSIPClientLicense.
4426015LKS‐DESKTOPSUITE‐SOFTPHONE
64‐LIC
64DesktopSuite‐SoftPhone(SP310)ClientLicense.Note:
TheNECSoftPhoneSP310requiresaNECSIPClientLicense.

Document No. SIB 244 Page 19 of 52 1
st July 2008
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
System Hardware

Chassis&MountingHardware:

StockNo.ModelNameDescriptionPicture
8503017SV8100BasicPackage
Kit
SV8100BasicPackageincludes:
‐CHS2U‐AUChassis
‐CD‐CP00‐AU(MainProcessor)
‐CD‐8DLCA

4422000CHS2U‐AU
6Blade2RUChassis,incPSU&
ACcable
4422001
CHS2URACKMOUNT
KIT

19"RackMountbracket,oneper
chassis

4422002
CHSBASEUNIT
FLOORMOUNTSET

Floormountbaseunit,oneper
system
4422005
CHS2UJOINTBRACKET
KIT

Floormountinterchassis
bracket,oneperadditional
Chassis
4422003
CHS1U/2UWALL
MOUNTKIT

WallMountbracket,oneper
chassis
4421000CHS2USTANDKIT(K)

Sidestandmountkitforsingle
Chassis

4422004CHS2USTANDKIT(EXT)

SideStandinterchassisbracket,
oneperadditionalChassis



Document No. SIB 244 Page 20 of 52 1
st July 2008
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
BladesandOptions

StockNo.ModelNameDescriptionPicture
4421004CD‐CP00‐AU
SV8100CPUprovidingthe
followingfunctionality:
•ExternalPagingOutput
•InternalMOHtone
•ExternalMOH/BGMInput
•ExternalMusicControl
•USBInterface
•EthernetInterface
•PZ‐VM21Interface
•PZ‐ME50Interface
•PZ‐32/64/128IPLAInterface
4421005PZ‐ME50‐AUProvidesadditionalmemoryfor
systemexpansion

4421007PZ‐32IPLA
Providesthevoice(RTP/RTCP)
processingfunctionfor32
concurrentVoIPcalls

4422012PZ‐64IPLA
Providesthevoice(RTP/RTCP)
processingfunctionfor64
concurrentVoIPcalls

4422013PZ‐128IPLA
Providesthevoice(RTP/RTCP)
processingfunctionfor128
concurrentVoIPcalls

4422011PZ‐VM21ProvidesInternalV34Modem,
InMailVMandVRS
4422014PZ‐BS10ExpansionBusInterface
(CHS2U#1)
4422015PZ‐BS11ExpansionBusInterface
(CHS2U#2,3,4)
4421008CD‐8LTA8Digital/2SingleLine/Option
4422016CD‐8DLCADigitalStationInterface
4422017PZ‐8DLCBExpansionDigitalStation
Interface
4422018CD‐16DLCADigitalStationInterface
4422019CD‐4LCASingleLineInterface
4422020PZ‐4LCAExpansionSingleLineInterface
