Nortel 6120 User manual

Nortel Communication Server 1000
WLAN Handsets Fundamentals
NN43001-505
.

Document status: Standard
Document version: 01.04
Document date: 4 September 2007
Copyright © 2007, Nortel Networks
All Rights Reserved.
Sourced in Canada
The information in this document is subject to change without notice. The statements, configurations, technical
data, and recommendations in this document are believed to be accurate and reliable, but are presented without
express or implied warranty. Users must take full responsibility for their applications of any products specified in this
document. The information in this document is proprietary to Nortel Networks.
Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks.
All other trademarks are the property of their respective owners.

3
Revision history
September 2007
Standard 01.04. This document is up-issued to address CR
Q01723707 including updates to the following sections: "WLAN Handset
2210/2211/2212 Standby menu" (page 79) and "WLAN Handset 6120/6140
Configuration menu " (page 84).
June 2007
Standard 01.03. This document is up-issued to address CR Q01695689,
including a table of factory default settings for the WLAN Handsets
6120/6140. See Appendix "Factory Defaults" (page 169).
June 2007
Standard 01.02. This document is up-issued to reflect changes in technical
content.
May 2007
Standard 01.01. This document is issued to support Nortel Communication
Server 1000 Release 5.0. This document contains information previously
contained in the following legacy document, now retired: WLAN IP
Telephony: Installation and Configuration (553-3001-304).
Nortel Communication Server 1000
WLAN Handsets Fundamentals
NN43001-505 01.04 Standard
Release 5.0 4 September 2007
Copyright © 2007, Nortel Networks
.

4Revision history
Nortel Communication Server 1000
WLAN Handsets Fundamentals
NN43001-505 01.04 Standard
Release 5.0 4 September 2007
Copyright © 2007, Nortel Networks
.

5
Contents
New in this release 11
Feature description 11
Other changes 11
Multicast 11
Zones for wireless handsets 12
Open and use the Admin menu on the handset 12
Admin menu options for the WLAN Handset 6120/6140 12
Download the firmware 12
Feature programming for the WLAN Handset 6120/6140 12
Test the wireless handsets 12
Run Site Survey for the WLAN Handset 6120/6140 12
Diagnostics mode 12
Push-to-talk 12
Wireless handset status messages 12
How to get help 13
Getting help from the Nortel Web site 13
Getting help over the phone from a Nortel Solutions Center 13
Getting help from a specialist by using an Express Routing Code 13
Getting help through a Nortel distributor or reseller 14
Regulatory and safety information 15
European Union Directives Conformance Statement 15
FCC Rules - Part 15 15
Industry Canada Notice 16
Nortel WLAN Handset 6100 Series Dual Slot Charger information 17
Operational warnings 18
Batteries 18
Cleaning and drying considerations 19
Electromagnetic interference and compatibility 19
Facilities 19
Medical devices 19
Use while driving 20
Handset operation normal position 20
Handset operation body-worn position 21
Nortel Communication Server 1000
WLAN Handsets Fundamentals
NN43001-505 01.04 Standard
Release 5.0 4 September 2007
Copyright © 2007, Nortel Networks
.

6Contents
Overview 23
Subject 23
Terminology 24
Resources 24
WLAN Handset 2210/2211/2212 and WLAN Handset 6120/6140 25
Components 25
Language 26
Licenses 26
Wi-Fi Multimedia 26
Wired Equivalent Privacy 27
Wi-Fi Protected Access 27
Wi-Fi Protected Access2 27
Virtual Private Network 27
Push-to-talk feature 27
Text-messaging feature 27
Loud noise environments 28
DHCP options 28
Handset switchover 28
Loss of signal 28
Virtual Office 29
Branch Office 29
Local mode display 29
Survivable Remote Gateway 30
External Applications Server 30
CS 1000 features 30
IP Phone 2004 features 31
Handset firmware 33
Wireless handset firmware 33
Predownload checklist 33
View the software or firmware version 37
For the WLAN IP Telephony Manager 2245 37
For a wireless handset 37
Software updates 37
Over-the-air transfer of software updates 37
Firmware update (version 97.070) for the WLAN Handsets 2210/2211/2212 38
Displays 39
Wireless handset download messages 39
Normal download messages 39
Download failure or recovery messages 40
WLAN Handset configuration 41
System provisioning 41
Configuration tasks 41
Nortel Communication Server 1000
WLAN Handsets Fundamentals
NN43001-505 01.04 Standard
Release 5.0 4 September 2007
Copyright © 2007, Nortel Networks
.

Contents 7
Handset configuration 42
Configure the WLAN Handset 2210/2211/2212 using the Configuration
Cradle 42
Configure the WLAN Handset 6120/6140 using the Handset Administration
Tool 43
Open and use the Admin menu on the handset 43
Alphanumeric string entry 45
Toggle options for the WLAN Handset 6120/6140 47
Partial DHCP configuration 47
Configuration Cradle for the WLAN Handset 2210/2211/2212 48
Install and configure the Configuration Cradle 48
Use the Configuration Cradle and software 49
Plan the configuration files 51
Configuration Cradle software 52
Read and save a handset configuration 54
Create a new master configuration file 55
Create a new configuration using the master files 55
Change an existing configuration file 56
Change a configuration obtained from a handset 56
Download a configuration to a handset 57
Configuration Cradle worksheet 58
Handset Administration Tool for the WLAN Handset 6120/6140 58
Personal computer and hardware requirements 59
USB driver 59
Handset Administration Tool installation 60
Use the Handset Administration Tool 62
Password configuration 64
Error information 64
Firmware updates 65
Admin menu settings 66
Handset Settings Editor toolbar 66
Create a configuration plan 68
Download or upload a configuration plan 69
Language configuration 70
Idle state 70
Busy state 70
IP Phone 2004 mapping 71
Voice Messaging Access 71
Codecs 71
DHCP 71
TFTP 72
DNS 72
Site certification 72
Testing signal strength with the handset 73
Nortel Communication Server 1000
WLAN Handsets Fundamentals
NN43001-505 01.04 Standard
Release 5.0 4 September 2007
Copyright © 2007, Nortel Networks
.

8Contents
Push-to-talk 75
PTT operation 76
WLAN Handset 2210/2211/2212 Standby menu 79
Lock Keys 81
Language 81
Ring Options 81
Phone Options 82
System Info 83
Extension 83
Current Call Svr 83
Terminal Type 83
Push-to-Talk 84
WLAN Handset 6120/6140 Configuration menu 84
Lock Keys 86
User Profiles 87
Phone Settings 88
Push-to-Talk 89
System Info 89
Extension 90
User Name 90
Default configuration 90
Admin menu options 93
WLAN Handset 2210/2211/2212 93
Language 95
License Option 96
Terminal Type 96
OAI On/Off 96
Push-to-talk 96
Admin Password 97
Startup Keylock 97
IP Addresses menu 97
ESSID 100
Security 100
Reg. (Regulatory) Domain 105
Transmit Power 105
Run Site Survey 106
Diagnostics Mode 106
Syslog Mode 106
Restore Defaults 107
WLAN Handset 6120/6140 107
Language 110
Telephony Protocol 110
Push-to-talk 110
Nortel Communication Server 1000
WLAN Handsets Fundamentals
NN43001-505 01.04 Standard
Release 5.0 4 September 2007
Copyright © 2007, Nortel Networks
.

Contents 9
Time zone 111
Daylight Saving 111
Protected Spd Dial 111
Password [Disable/Enable] and Change Password 111
Set Terminal Type 112
Startup Keylock 112
Speakerphone 112
OAI [Disable/Enable] 112
IP addresses 113
SSID 114
Security 115
Regulatory domain, 802.11 configuration, and transmit power 116
Run Site Survey 117
Diagnostics Mode 117
Syslog Mode 117
Error Handling Mode 118
Restore Defaults 118
Feature programming 119
WLAN Handset 2210/2211/2212 119
Feature and key assignment 119
WLAN Handset 2210/2211/2212 programming keys 122
WLAN Handset 6120/6140 123
Soft key assignment 125
Feature assignment 127
Accessing features on the WLAN Handset 6120/6140 128
Programmable keys on the WLAN Handset 6120/6140 129
Troubleshooting 131
Wireless handset testing 131
Diagnostic Tools 133
Run Site Survey for the WLAN Handset 2210/2211/2212 133
Run Site Survey for the WLAN Handset 6120/6140 134
Diagnostics Mode 137
Syslog Mode 139
Troubleshooting the handset 146
Context 146
No ring 146
Far-end echo 147
Dropped calls 147
Wireless handset status messages 147
Using Call Server overlay commands 161
TPS CLI commands 163
Determining alias IP addresses 166
Handset error messages 166
Nortel Communication Server 1000
WLAN Handsets Fundamentals
NN43001-505 01.04 Standard
Release 5.0 4 September 2007
Copyright © 2007, Nortel Networks
.

10 Contents
Before calling Nortel Technical Support 168
Appendix A Factory Defaults 169
Index 171
Procedures
Procedure 1 Downloading the firmware for the WLAN Handset
2210/2211/2212 34
Procedure 2 Downloading the firmware for the WLAN Handset
6120/6140 35
Procedure 3 Viewing the software version 37
Procedure Updating firmware (v97.070) for the WLAN Handsets 2210/
2211/ 2212 38
Procedure 4 Opening and using the Admin menu on the WLAN Handset
2210/2211/2212 43
Procedure 5 Opening and using the Admin menu on the WLAN Handset
6120/6140 44
Procedure 6 Making an alphanumeric entry on the WLAN Handset
2210/2211/2212 46
Procedure 7 Making an alphanumeric entry on the WLAN Handset
6120/6140 46
Procedure 8 Installing and configuring the Configuration Cradle 49
Procedure 9 Reading and saving the configuration of an existing
handset 54
Procedure 10 Creating a new master configuration file 55
Procedure 11 Creating a new configuration using the master files 55
Procedure 12 Changing an existing configuration 56
Procedure 13 Changing a configuration obtained from a handset 56
Procedure 14 Downloading a configuration to a handset 57
Procedure 15 Installing the USB driver 59
Procedure 16 Installing the Handset Administration Tool 61
Procedure Updating the Handset Administration Tool 62
Procedure 17 Connecting to the WLAN Handset 6120/6140 or WLAN
Handset 6140 63
Procedure 18 Changing the password 64
Procedure 19 Updating the WLAN Handset 6120/6140 firmware 65
Procedure 20 Downloading a configuration plan to a WLAN Handset
6120/6140 69
Procedure 21 Uploading a configuration plan from a WLAN Handset
6120/6140 70
Procedure 22 Testing signal strength using the WLAN Handset
2210/2211/2212 73
Procedure 23 Testing signal strength using the WLAN Handset
6120/6140 74
Procedure 24 Initiating a PTT call with the WLAN Handset 2211 76
Procedure 25 Initiating a PTT call with the WLAN Handset 6140 77
Procedure 26 Programming the keys on the WLAN Handset
2210/2211/2212 122
Procedure 27 Programming the keys on the WLAN Handset 6120/6140 129
Procedure 28 Testing the WLAN Handset 2210/2211/2212 131
Procedure 29 Testing the WLAN Handset 6120/6140 132
Nortel Communication Server 1000
WLAN Handsets Fundamentals
NN43001-505 01.04 Standard
Release 5.0 4 September 2007
Copyright © 2007, Nortel Networks
.