Nortel 1140E User manual

Carrier VoIP
Nortel IP Phone 1140E User
Guide
NN10300-023
.

Document status: Standard
Document version: 01.03
Document date: 13 April 2007
Copyright © 2007, Nortel Networks
All Rights Reserved.
The information in this document is sourced in Canada, the United States of America, and the United Kingdom.
This is the Way, This is Nortel, Nortel, the Nortel logo, the globemark design, and the NORTEL NETWORKS
corporate logo, are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.
All rights reserved.

3
Contents
New in this release 7
Features 7
Other changes 7
Bluetooth wireless headsets 7
USB keyboard and mouse 8
Audio menu updates 8
Local Tools menu 8
About the IP Phone 1140E 9
IP Phone terminal description 9
Terminal display 11
Terminal indicators 12
USB keyboard 13
USB mouse 13
IP Phone 1140E menu systems 15
Logoff 15
Audio 15
Display 15
Feature 15
Assign 16
Label 16
Options 16
Reset 16
Language 16
Time 16
User 17
History 17
Diagnostics 17
Upgrade 17
Menu hierarchy 18
How to use the navigation keys 18
Configuring Local Tools menu options 19
Preferences 21
Carrier VoIP
Nortel IP Phone 1140E User Guide
NN10300-023 01.03 Standard
(I)SN09U 13 April 2007
Copyright © 2007, Nortel Networks Nortel Networks Confidential
.

4Contents
Display Settings 21
Languages 22
Bluetooth Setup 22
Local Diagnostics 22
IP Set and DHCP Information 23
Network Diagnostic Tools 23
Ethernet Statistics 23
IP Network Statistics 23
USB Devices 23
Network Configuration 24
Lock Menu 24
Connecting the IP Phone to the LAN 25
Logging on 27
Logging off 29
Making calls 31
Making a call using off-hook dialing 31
Making a call using handsfree dialing 31
Making a call using predial 32
Editing a predialed number 32
Answering calls 35
Answering a call 35
Answering a second call 35
Ending a call 37
While on an active call 39
Using call hold 39
Transferring a call 39
Using conference call 40
Using the mute feature 41
Using call forward 43
Navigating the menu system 45
Navigating the main menu 45
Navigating the Audio menu 45
Navigating the Feature menu 46
Navigating the Time menu 47
Navigating the User menu 47
Using the Audio menu 49
Viewing and editing your audio profile 49
Changing the default volume 50
Resetting a default volume 51
Carrier VoIP
Nortel IP Phone 1140E User Guide
NN10300-023 01.03 Standard
(I)SN09U 13 April 2007
Copyright © 2007, Nortel Networks Nortel Networks Confidential
.

Contents 5
Selecting a ring tone 51
Selecting dialpad feedback 52
Enabling and disabling the handset 52
Enabling and disabling handsfree 53
Adjusting the contrast level of the display 55
Using the Feature menu 57
Using the Assign menu 57
Defining the key type 58
Assigning a directory entry to a feature key 59
Enabling or disabling autoscroll 59
Enabling or disabling the Inbox 60
Labeling a feature key 61
Using the Options menu 61
Enabling or disabling auto hide 62
Selecting the default line key 62
Resetting the feature key to the default settings 63
Selecting the language 65
Using the Time menu 67
Setting the time zone 67
Enabling Daylight Saving Time 67
Disabling Daylight Saving Time 68
Setting the time format 68
Setting the date format 69
Resetting the default time 70
Using the User menu 71
Viewing your user name 71
Viewing your login type 71
Viewing, disabling, or enabling the auto login feature 72
Changing your password 73
Testing the local mode 75
Performing a firmware upgrade 77
Using the directory 79
Adding or editing a directory entry 79
Deleting an entry from the directory 80
Making a call using the directory 81
Using the Inbox 83
Accessing the Inbox 83
Viewing Inbox call information 84
Storing a number from the Inbox 84
Carrier VoIP
Nortel IP Phone 1140E User Guide
NN10300-023 01.03 Standard
(I)SN09U 13 April 2007
Copyright © 2007, Nortel Networks Nortel Networks Confidential
.

6Contents
Using the Inbox to make a call 85
Resetting the Inbox 85
Using the Outbox 87
Accessing the Outbox 87
Viewing Outbox call information 88
Storing a number from the Outbox 88
Using the Outbox to make a call 89
Resetting the Outbox 89
Configuring Bluetooth wireless headsets 91
Pairing a wireless headset with the IP Phone 91
Unpairing a wireless headset 94
Dual pairing headsets 95
Interaction with wired headsets 96
Switching between a wireless and a wired headset 96
Bluetooth headset feature activation 97
Call Answer 97
Call Transfer from headset to 1140E handset 97
Last Number Redial 98
Using the dialpad to enter text 99
Using a keyboard with an IP Phone 101
Access code summary 103
Carrier VoIP
Nortel IP Phone 1140E User Guide
NN10300-023 01.03 Standard
(I)SN09U 13 April 2007
Copyright © 2007, Nortel Networks Nortel Networks Confidential
.

7
New in this release
The following sections detail what’s new in Nortel IP Phone 1140E User
Guide (CICM) (NN10300-023) for release (I)SN09U.
•"Features" (page 7)
•"Other changes" (page 7)
Features Release (I)SN09U contains no feature changes.
Other changes
See the following sections for information about changes that are not
feature-related:
•"Bluetooth wireless headsets" (page 7)
•"USB keyboard and mouse" (page 8)
•"Audio menu updates" (page 8)
•"Local Tools menu" (page 8)
Bluetooth wireless headsets
See "Configuring Bluetooth wireless headsets" (page 91) for information on:
•Configuring the IP Phone radio system to support Bluetooth wireless
technology enabled headsets.
•Pairing of a wireless headset with the 1140E IP Phone.
•Interaction with wired headsets.
•Switching between a wireless and a wired headset.
•Bluetooth headset feature activation.
Carrier VoIP
Nortel IP Phone 1140E User Guide
NN10300-023 01.03 Standard
(I)SN09U 13 April 2007
Copyright © 2007, Nortel Networks Nortel Networks Confidential
.

8New in this release
USB keyboard and mouse
You can connect a USB keyboard and/or mouse to the IP Phone and use
it to enter information in the tools and graphical applications. For more
information, see the following sections:
•"USB keyboard" (page 13)
•"USB mouse" (page 13)
•"Using a keyboard with an IP Phone" (page 101)
Audio menu updates
The Audio menu has been updated. See
•"Navigating the Audio menu" (page 45)
•"Using the Audio menu" (page 49)
Local Tools menu
Pressing the Services key twice will display the Local Tools menu. See
"Configuring Local Tools menu options" (page 19).
Carrier VoIP
Nortel IP Phone 1140E User Guide
NN10300-023 01.03 Standard
(I)SN09U 13 April 2007
Copyright © 2007, Nortel Networks Nortel Networks Confidential
.

9
About the IP Phone 1140E
The IP Phone 1140E brings voice and data to the desktop by connecting
directly to a Local Area Network (LAN) through an Ethernet connection.
When you are logged on to the network, the handset and keypad of the IP
Phone operate in the same way as a standard M5216 Meridian Business
Set (MBS) telephone. You can access additional services and features
through the soft keys. The label beside a soft key identifies the current
function associated with that key.
IP Phone terminal description
The IP Phone 1140E offers these features:
•Six light-emitting diode (LED) indicator lamps
— message waiting lamp
— data waiting lamp
— mute lamp
— headset lamp
— handsfree lamp
— link lamp
•volume control keys
•standard telephone dialpad
•six user-defined feature keys
•four soft keys
•five navigation keys
—up
—down
— left
— right
Carrier VoIP
Nortel IP Phone 1140E User Guide
NN10300-023 01.03 Standard
(I)SN09U 13 April 2007
Copyright © 2007, Nortel Networks Nortel Networks Confidential
.

10 About the IP Phone 1140E
— send (located in the middle of the navigation key, this key is mapped
to execute the current function of the left soft key)
•multifield LCD screen
— adjustable contrast
— backlight
•three audio modes
— handsfree speak and listen
— headset (autodetect and Bluetooth support)
— handset
•one USB port
— mouse support (any make standard device class)
— keyboard support (any make standard device class)
•automatic network configuration
•upgradeable firmware
•wideband audio support
"IP Phone 1140E components" (page 11) identifies the location of the keys
and components of the IP Phone.
Carrier VoIP
Nortel IP Phone 1140E User Guide
NN10300-023 01.03 Standard
(I)SN09U 13 April 2007
Copyright © 2007, Nortel Networks Nortel Networks Confidential
.