Nortel 1140E User manual

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Nortel IP Phone 1140E User
Guide
NN10300-023
.

Document status: Standard
Document version: 01.03
Document date: 13 April 2007
Copyright © 2007, Nortel Networks
All Rights Reserved.
The information in this document is sourced in Canada, the United States of America, and the United Kingdom.
This is the Way, This is Nortel, Nortel, the Nortel logo, the globemark design, and the NORTEL NETWORKS
corporate logo, are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.
All rights reserved.

3
Contents
New in this release 7
Features 7
Other changes 7
Bluetooth wireless headsets 7
USB keyboard and mouse 8
Audio menu updates 8
Local Tools menu 8
About the IP Phone 1140E 9
IP Phone terminal description 9
Terminal display 11
Terminal indicators 12
USB keyboard 13
USB mouse 13
IP Phone 1140E menu systems 15
Logoff 15
Audio 15
Display 15
Feature 15
Assign 16
Label 16
Options 16
Reset 16
Language 16
Time 16
User 17
History 17
Diagnostics 17
Upgrade 17
Menu hierarchy 18
How to use the navigation keys 18
Configuring Local Tools menu options 19
Preferences 21
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Nortel IP Phone 1140E User Guide
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(I)SN09U 13 April 2007
Copyright © 2007, Nortel Networks Nortel Networks Confidential
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4Contents
Display Settings 21
Languages 22
Bluetooth Setup 22
Local Diagnostics 22
IP Set and DHCP Information 23
Network Diagnostic Tools 23
Ethernet Statistics 23
IP Network Statistics 23
USB Devices 23
Network Configuration 24
Lock Menu 24
Connecting the IP Phone to the LAN 25
Logging on 27
Logging off 29
Making calls 31
Making a call using off-hook dialing 31
Making a call using handsfree dialing 31
Making a call using predial 32
Editing a predialed number 32
Answering calls 35
Answering a call 35
Answering a second call 35
Ending a call 37
While on an active call 39
Using call hold 39
Transferring a call 39
Using conference call 40
Using the mute feature 41
Using call forward 43
Navigating the menu system 45
Navigating the main menu 45
Navigating the Audio menu 45
Navigating the Feature menu 46
Navigating the Time menu 47
Navigating the User menu 47
Using the Audio menu 49
Viewing and editing your audio profile 49
Changing the default volume 50
Resetting a default volume 51
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Contents 5
Selecting a ring tone 51
Selecting dialpad feedback 52
Enabling and disabling the handset 52
Enabling and disabling handsfree 53
Adjusting the contrast level of the display 55
Using the Feature menu 57
Using the Assign menu 57
Defining the key type 58
Assigning a directory entry to a feature key 59
Enabling or disabling autoscroll 59
Enabling or disabling the Inbox 60
Labeling a feature key 61
Using the Options menu 61
Enabling or disabling auto hide 62
Selecting the default line key 62
Resetting the feature key to the default settings 63
Selecting the language 65
Using the Time menu 67
Setting the time zone 67
Enabling Daylight Saving Time 67
Disabling Daylight Saving Time 68
Setting the time format 68
Setting the date format 69
Resetting the default time 70
Using the User menu 71
Viewing your user name 71
Viewing your login type 71
Viewing, disabling, or enabling the auto login feature 72
Changing your password 73
Testing the local mode 75
Performing a firmware upgrade 77
Using the directory 79
Adding or editing a directory entry 79
Deleting an entry from the directory 80
Making a call using the directory 81
Using the Inbox 83
Accessing the Inbox 83
Viewing Inbox call information 84
Storing a number from the Inbox 84
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6Contents
Using the Inbox to make a call 85
Resetting the Inbox 85
Using the Outbox 87
Accessing the Outbox 87
Viewing Outbox call information 88
Storing a number from the Outbox 88
Using the Outbox to make a call 89
Resetting the Outbox 89
Configuring Bluetooth wireless headsets 91
Pairing a wireless headset with the IP Phone 91
Unpairing a wireless headset 94
Dual pairing headsets 95
Interaction with wired headsets 96
Switching between a wireless and a wired headset 96
Bluetooth headset feature activation 97
Call Answer 97
Call Transfer from headset to 1140E handset 97
Last Number Redial 98
Using the dialpad to enter text 99
Using a keyboard with an IP Phone 101
Access code summary 103
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Nortel IP Phone 1140E User Guide
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7
New in this release
The following sections detail what’s new in Nortel IP Phone 1140E User
Guide (CICM) (NN10300-023) for release (I)SN09U.
•"Features" (page 7)
•"Other changes" (page 7)
Features Release (I)SN09U contains no feature changes.
Other changes
See the following sections for information about changes that are not
feature-related:
•"Bluetooth wireless headsets" (page 7)
•"USB keyboard and mouse" (page 8)
•"Audio menu updates" (page 8)
•"Local Tools menu" (page 8)
Bluetooth wireless headsets
See "Configuring Bluetooth wireless headsets" (page 91) for information on:
•Configuring the IP Phone radio system to support Bluetooth wireless
technology enabled headsets.
•Pairing of a wireless headset with the 1140E IP Phone.
•Interaction with wired headsets.
•Switching between a wireless and a wired headset.
•Bluetooth headset feature activation.
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8New in this release
USB keyboard and mouse
You can connect a USB keyboard and/or mouse to the IP Phone and use
it to enter information in the tools and graphical applications. For more
information, see the following sections:
•"USB keyboard" (page 13)
•"USB mouse" (page 13)
•"Using a keyboard with an IP Phone" (page 101)
Audio menu updates
The Audio menu has been updated. See
•"Navigating the Audio menu" (page 45)
•"Using the Audio menu" (page 49)
Local Tools menu
Pressing the Services key twice will display the Local Tools menu. See
"Configuring Local Tools menu options" (page 19).
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9
About the IP Phone 1140E
The IP Phone 1140E brings voice and data to the desktop by connecting
directly to a Local Area Network (LAN) through an Ethernet connection.
When you are logged on to the network, the handset and keypad of the IP
Phone operate in the same way as a standard M5216 Meridian Business
Set (MBS) telephone. You can access additional services and features
through the soft keys. The label beside a soft key identifies the current
function associated with that key.
IP Phone terminal description
The IP Phone 1140E offers these features:
•Six light-emitting diode (LED) indicator lamps
— message waiting lamp
— data waiting lamp
— mute lamp
— headset lamp
— handsfree lamp
— link lamp
•volume control keys
•standard telephone dialpad
•six user-defined feature keys
•four soft keys
•five navigation keys
—up
—down
— left
— right
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10 About the IP Phone 1140E
— send (located in the middle of the navigation key, this key is mapped
to execute the current function of the left soft key)
•multifield LCD screen
— adjustable contrast
— backlight
•three audio modes
— handsfree speak and listen
— headset (autodetect and Bluetooth support)
— handset
•one USB port
— mouse support (any make standard device class)
— keyboard support (any make standard device class)
•automatic network configuration
•upgradeable firmware
•wideband audio support
"IP Phone 1140E components" (page 11) identifies the location of the keys
and components of the IP Phone.
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Terminal display 11
IP Phone 1140E components
Terminal display
The display on the IP Phone terminal has blue LED backlighting, which you
can turn on and off. The backlight turns off automatically after a period
of inactivity.
The IP Phone 1140E display has three distinct areas:
•The upper area shows line and feature key status.
•The middle area shows single-line information for items such as caller
number, caller name, feature prompt strings, user-entered digits, date
and time information, and telephone information.
•The lower area displays the labels for the soft keys.
"IP Phone 1140E display" (page 12) identifies each section of the display,
and shows the location of the user-defined feature keys and the soft keys.
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12 About the IP Phone 1140E
IP Phone 1140E display
Terminal indicators
The IP Phone terminal uses light-emitting diodes (LEDs) of different colors
to indicate the current state of the terminal. This table describes each color
and its associated state.
A steady indicator means that the extension or feature beside it is active. A
flashing indicator means the line is on hold or the feature is in the process of
being programmed.
Indicator LED color Meaning
Message waiting Red (located on the top right
corner of the set) Lit when a message is waiting, or a call is missed. The light
turns off after you retrieve your
message.
Data waiting Blue (located on the top left
corner of the set) Lit when the terminal is on an active call.
Headset Red (located on the front, on
the headset key) Lit when the headset is in use.
Handsfree Red (located on the front, on
the handsfree key) Lit when the handsfree mode is active.
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USB mouse 13
Indicator LED color Meaning
Mute Red (located on the front, on
the mute key) Lit when the mute feature is active. The system
administrator can configure
the mute lamp to be steady on
or blinking.
Link/Data Green (located on the back
cover near the network
Ethernet jack)
Lit when the link is alive and
flashes to indicate activity.
USB keyboard
You can connect a USB keyboard to the IP Phone and use it to enter
information in the tools and graphical applications. The keyboard has a
maximum current supply of 100 milliamps. If you are using a hub, the
keyboard must be powered locally; it cannot be powered from the phone.
Complex devices, such as USB keyboards with built in hubs, may not work
due to the current limitations. See "Using a keyboard with an IP Phone"
(page 101).
USB mouse A mouse pointer appears on the screen when a USB mouse is connected
to the IP Phone. You can only select soft key labels and feature keys with
a mouse click. You cannot use the mouse to navigate the menus; use the
navigational keys.
•Left click to select soft keys and feature keys.
•Right click to open the local configuration menus.
•Center buttons and wheels are not supported.
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14 About the IP Phone 1140E
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15
IP Phone 1140E menu systems
After you successfully log, the menu systems are active and available. An
up or down arrow beside an item indicates the navigation key you can press
to scroll to the next item. Labels appear next to the soft keys, in response to
items selected on the screen.
The IP Phone main menu system provides access to these menus and
functions.
Logoff Use this item to log out from the IP Phone system.
See "Logging off" (page 29).
Audio Use the Audio menu to:
•view and edit your audio profile
•change the volume of the handset, headset, and handsfree speaker
•select a ring tone
•select the dialpad feedback sound
•enable and disable the handset and handsfree features
See "Using the Audio menu" (page 49).
Display Use this item to adjust the contrast level of the display.
See "Adjusting the contrast level of the display" (page 55).
Feature Use the Feature menu to access these submenus:
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16 IP Phone 1140E menu systems
AssignUse the Assign menu to:
•define the key type
•enable and disable autoscroll
•enable and disable the Inbox
See "Using the Assign menu" (page 57).
Label Use the Label item to change a label associated with a feature key.
See "Labeling a feature key" (page 61).
Options
Use the Options menu to:
•enable and disable auto hide
•define your default feature
•enable the Outbox feature
See "Using the Options menu" (page 61).
Reset Use the Reset item to reset the feature keys to the default settings.
See "Resetting the feature key to the default settings" (page 63).
Language Use the Language item to select the language used in the display.
See "Selecting the language" (page 65).
Time Use the Time menu to:
•select a time zone
•enable or disable Daylight Saving Time
•select the format used to display the time
•select the format used to display the date
•reset the time to the defaults
See "Using the Time menu" (page 67).
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Upgrade 17
User Use the User menu to:
•view your user name
•view your login type
•enable or disable auto login feature
•change your password
See "Using the User menu" (page 71).
History Use History menu to:
•reset the Inbox
•reset the Outbox
See "Resetting the Inbox" (page 85) and "Resetting the Outbox" (page 89).
Diagnostics Use the Diagnostics item to test the local mode.
See "Testing the local mode" (page 75).
Upgrade Use the Upgrade item to perform a firmware upgrade. This item appears in
the menu only if a firmware upgrade is available.
See "Performing a firmware upgrade" (page 77).
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18 IP Phone 1140E menu systems
Menu hierarchy
IP Phone 1140E menu hierarchy
How to use the navigation keys
The IP Phone terminal has navigation keys that you use to navigate the
menus and to help you to enter text in the display. See "IP Phone 1140E
components" (page 11) for the location of these keys.
When the menu system is active, the navigation keys behave this way:
•up—return to the previous menu item
•down—go to the next menu item
•left/right—active when you can enter text. To move the cursor to the left,
press the left key. Press the right key to move the cursor to the right.
•send key—located in the middle of the navigation keys, press to select
the menu item
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19
Configuring Local Tools menu options
Many of the options in this section are for administrator use only. Do not
make changes unless instructed by an administrator.
Your system administrator can establish a password for the Local Tools
menu. When the password is enabled, a password prompt dialog box
appears when you attempt to access this menu. If this happens, contact
your system administrator.
Your IP Phone 1140E has both local and server-based options. Press the
Services key twice to access the Local Tools menu, which is organized
into the following submenus:
•"Preferences" (page 21)
•"Local Diagnostics" (page 22)
•"Network Configuration" (page 24)
•"Lock Menu" (page 24)
If a menu entry has a number in front of it, you can select that entry by
pressing the associated key on the dialpad. For example, in the Local
Tools menu, you can access 2. Local Diagnostics by pressing the 2 key
on the dialpad.
The function of some keys on the IP Phone varies depending on the
situation. Navigation key functions in the menus are described in the
following table:
Navigation key functions in menus
Key Function
down key Moves the highlight down
up key Moves the highlight up
right key Select the current menu item
left key Close the menu
send key Select the current menu item
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20 Configuring Local Tools menu options
Enter digits on the dialpad Select the associated menu item
Stop soft key Close the menu
Navigation key functions in dialog boxes are described in the following table
Navigation key functions in dialog boxes
Key Function
down key Scroll the window down
up key Scroll the window up
right key Go to the next Edit item
left key Go to the previous Edit item
send key Toggle Edit mode on or off
Toggle the check box status
If you are working in Edit mode, the first field of the item is highlighted and a
blinking cursor is to the right of the current edit position. The navigation key
functions in Edit mode are described in the following table:
Navigation key functions in Edit mode
Key Function
down key Open the list
Move the highlight down the list
up key Move the highlight up the list
right key Select the current list item
Move the cursor to the right
left key Delete a character in the edit field
send key Select the highlighted item in the Exit edit mode
box
Enter characters or digits on the dialpad Insert characters or digits at the current cursor
position
If you are using a USB mouse, you can right-click on the Telephony screen
to open the Local Tools menu. Left-click an item to select it. If the item is a
combo box or list, right-click it to both open and select the list. Right-click an
item to select it and close the list.
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Copyright © 2007, Nortel Networks Nortel Networks Confidential
.