Nortel Nortel IP Phone 1120E User manual

Carrier VoIP
Nortel IP Phone 1120E User
Guide
NN10300-022
.

Document status: Standard
Document version: 01.02
Document date: 20 October 2006
Copyright © 2006, Nortel Networks
All Rights Reserved.
The information in this document is sourced in Canada, the United States of America, and the United Kingdom.
This is the Way, This is Nortel, Nortel, the Nortel logo, the globemark design, and the NORTEL NETWORKS
corporate logo, are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.
All rights reserved.

3
Contents
New in this release 7
Overview 9
IP Phone terminal description 9
Terminal display 11
Terminal indicators 12
IP Phone 1120E menu systems 13
Logoff 13
Audio 13
Display 13
Feature 13
Assign 14
Label 14
Options 14
Reset 14
Language 14
Time 14
User 15
History 15
Diagnostics 15
Upgrade 15
Menu hierarchy 16
How to use the navigation keys 16
Connecting the IP Phone to the LAN 17
Procedure job aid 18
Logging on 19
Logging off 21
Making a call 23
Making a call using off-hook dialing 23
Making a call using handsfree dialing 23
Making a call using predial 24
Editing a predialed number 24
Carrier VoIP
Nortel IP Phone 1120E User Guide
NN10300-022 01.02 Standard
(I)SN09U 20 October 2006
Copyright © 2006, Nortel Networks Nortel Networks Confidential
.

4Contents
Answering calls 27
Answering a call 27
Answering a second call 27
Ending a call 29
While on an active call 31
Using call hold 31
Transferring a call 31
Using conference call 32
Using the mute feature 32
Using call forward 35
Navigating the menu system 37
Navigating the main menu 37
Navigating the Audio menu 38
Navigating the Feature menu 38
Navigating the Time menu 39
Navigating the User menu 39
Using the Audio menu 41
Viewing and editing the audio profile 41
Changing the default volume 42
Resetting a default volume 42
Selecting a ring tone 43
Adjusting the contrast level of the display 45
Using the Feature menu 47
Using the Assign menu 47
Defining the key type 48
Assigning a directory entry to a feature key 49
Enabling or disabling autoscroll 49
Enabling or disabling the Inbox feature 50
Labeling a feature key 51
Using the Options menu 51
Enabling or disabling auto hide 51
Selecting the default line key 52
Resetting the feature key to the default settings 53
Selecting a language 55
Using the Time menu 57
Selecting the time zone 57
Enabling Daylight Saving Time 57
Disabling Daylight Saving Time 58
Carrier VoIP
Nortel IP Phone 1120E User Guide
NN10300-022 01.02 Standard
(I)SN09U 20 October 2006
Copyright © 2006, Nortel Networks Nortel Networks Confidential
.

Contents 5
Setting the time format 58
Setting the date format 59
Resetting the default time 60
Using the User menu 61
Viewing your user name 61
Viewing your login type 61
Viewing, disabling, or enabling the auto login feature 62
Changing your password 63
Testing the local mode 65
Performing a firmware upgrade 67
Using the directory 69
Adding or editing a directory entry 69
Deleting an entry from the directory 70
Making a call using the directory 71
Using the Inbox 73
Accessing the Inbox 73
Viewing Inbox call information 74
Storing a number from the Inbox 74
Using the Inbox to make a call 75
Resetting the Inbox 76
Using the Outbox 77
Accessing the Outbox 77
Viewing Outbox call information 78
Storing a number from the Outbox 78
Using the Outbox to make a call 79
Resetting the Outbox 79
Using the dialpad to enter text 81
Procedure job aid 82
Access Code summary 83
Carrier VoIP
Nortel IP Phone 1120E User Guide
NN10300-022 01.02 Standard
(I)SN09U 20 October 2006
Copyright © 2006, Nortel Networks Nortel Networks Confidential
.

6Contents
Carrier VoIP
Nortel IP Phone 1120E User Guide
NN10300-022 01.02 Standard
(I)SN09U 20 October 2006
Copyright © 2006, Nortel Networks Nortel Networks Confidential
.

7
New in this release
There have been no updates to the document in this release.
Carrier VoIP
Nortel IP Phone 1120E User Guide
NN10300-022 01.02 Standard
(I)SN09U 20 October 2006
Copyright © 2006, Nortel Networks Nortel Networks Confidential
.

8New in this release
Carrier VoIP
Nortel IP Phone 1120E User Guide
NN10300-022 01.02 Standard
(I)SN09U 20 October 2006
Copyright © 2006, Nortel Networks Nortel Networks Confidential
.

9
Overview
Nortel IP Phone 1120E brings voice and data to the desktop by connecting
directly to a Local Area Network (LAN) through an Ethernet connection.
When you are logged on the system, the handset and keypad of the IP
Phone 1120E operate in the same way as a standard Meridian Business
Set (MBS) telephone. You can access additional services and features
through the soft keys. The label beside a soft key identifies the current
function associated with that key.
IP Phone terminal description
Nortel IP Phone 1120E offers these features:
•six light-emitting diode (LED) indicator lamps
— message waiting lamp
— data waiting lamp
— mute lamp
— headset lamp
— handsfree lamp
— link lamp
•volume control keys
•standard telephone dialpad
•four user-defined feature keys
•four soft keys
•five navigation keys
—up
—down
— left
— right
Carrier VoIP
Nortel IP Phone 1120E User Guide
NN10300-022 01.02 Standard
(I)SN09U 20 October 2006
Copyright © 2006, Nortel Networks Nortel Networks Confidential
.

10 Overview
— send (mapped to execute the current function assigned to the left
soft key)
•four line keys
•multifield LCD screen
— adjustable contrast
— backlight
•three audio modes
— handsfree speak and listen
— headset (autodetect support)
— handset
•USB port
— future support for USB mouse and keyboard
•automatic network configuration
•upgradeable firmware
"IP Phone 1120E components" (page 11) shows the location of the keys
and the components of the IP Phone 1120E.
Carrier VoIP
Nortel IP Phone 1120E User Guide
NN10300-022 01.02 Standard
(I)SN09U 20 October 2006
Copyright © 2006, Nortel Networks Nortel Networks Confidential
.