Nortel IP Phone 1110 User manual

Nortel Communication Server 1000
IP Phones Fundamentals
NN43001-368
.

Document status: Standard
Document version: 02.01
Document date: 7 December 2007
Copyright © 2003–2007, Nortel Networks
All Rights Reserved.
Sourced in Canada
LEGAL NOTICE
While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed
to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY
KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject
to change without notice.
Nortel, the Nortel logo, the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Nortel
Networks is under license.
All other trademarks are the property of their respective owners.

3
Revision history
December 2007
Standard 02.01. This document is up-issued to support Communication
Server 1000 Release 5.0. This document contains support for IP Softphone
2050 Release 3.
June 2007
Standard 01.02. This document is up-issued to support Communication
Server 1000 Release 5.0. This document contains an update due to CR
Q01584230, CR Q01642379, CR Q01656411, and CR Q01647741. It also
contains an update to the TFTP Server section.
May 2007
Standard 01.01. This document is up-issued to support Communication
Server 1000 Release 5.0. This document is renamed IP Phones
Fundamentals (NN43001-368) and contains information previously
contained in the following legacy document, now retired: (553-3001-368).
This document is also up-issued to include updates due to CR Q01605678
and CR Q01589713.
March 2007
Standard 23.00. This document is up-issued to support Communication
Server 1000 Release 4.5. This document is up-issued to include updated
information for Mobile Voice Client (MVC) 2050.
March 2007
Standard 22.00. This document is up-issued to support Communication
Server 1000 Release 4.5. This document is up-issued to support the
addition of the IP Phone 1110.
January 2007
Standard 21.00. Not issued.
November 2006
Standard 20.00. This document is up-issued to support the addition of the
Expansion Module for IP Phone 1100 Series.
Nortel Communication Server 1000
IP Phones Fundamentals
NN43001-368 02.01 Standard
Release 5.0 7 December 2007
Copyright © 2003–2007, Nortel Networks
.

4Revision history
October 2006
Standard 19.00. This document is up-issued to include updated content
due to CR Q01462514.
October 2006
Standard 18.00. This document is up-issued to support the addition of
the IP Phone 1150E.
August 2006
Standard 17.00. This document is up-issued to include updated technical
content due to CR Q01434634.
July 2006
Standard 16.00. This document is up-issued to include updated technical
content for CR Q01337301.
June 2006
Standard 15.00. This document is up-issued to include UNIStim firmware
up-version.
April 2006
Standard 14.00. This document is up-issued to include content for the IP
Audio Conference Phone 2033 Release 2.
April 2006
Standard 13.00. Not issued.
March 2006
Standard 12.00. This document is up-issued to include updated content for
the IP Softphone 2050 V2.
January 2006
Standard 11.00. This document is up-issued to include updated content for
the IP Phone 1120E and IP Phone 1140E.
January 2006
Standard 10.00. This document is up-issued to include updated content for
the IP Phone 1140E, on pages 405-412, and 509-530.
January 2006
Standard 9.00. This document is up-issued to reflect change in technical
content on page 456 due to CR Q01233903.
November 2005
Standard 8.00. This document is up-issued to support the addition of IP
Phone 1140E.
Nortel Communication Server 1000
IP Phones Fundamentals
NN43001-368 02.01 Standard
Release 5.0 7 December 2007
Copyright © 2003–2007, Nortel Networks
.

Revision history 5
August 2005
Standard 7.00. This document is up-issued to support CS 1000 Release 4.5.
April 2005
Standard 6.00. This document is up-issued to support the addition of the
IP Phone 2007.
April 2005
Standard 5.00. This document is up-issued to support the addition of the
IP Audio Conference Phone 2033.
February 2005
Standard 4.00. This document is up-issued to support the 8.x Firmware
Upgrade for IP Phones.
September 2004
Standard 3.00. This document is up-issued to support Communication
Server 1000 Release 4.0.
June 2004
Standard 2.00. This document is up-issued to include the Nortel Networks
Mobile Voice Client 2050.
October 2003
Standard 1.00. This document is a new NTP for Succession 3.0 Software. It
was created to support a restructuring of the Documentation Library. This
document contains information previously contained in the following legacy
document, now retired: Internet Terminals Description (553-3001-217).
Nortel Communication Server 1000
IP Phones Fundamentals
NN43001-368 02.01 Standard
Release 5.0 7 December 2007
Copyright © 2003–2007, Nortel Networks
.

6Revision history
Nortel Communication Server 1000
IP Phones Fundamentals
NN43001-368 02.01 Standard
Release 5.0 7 December 2007
Copyright © 2003–2007, Nortel Networks
.

7
Contents
New in this release 23
Features 23
Subject 23
How to get Help 25
Getting help from the Nortel Web site 25
Getting help over the phone from a Nortel Solutions Center 25
Getting help from a specialist by using an Express Routing Code 25
Getting help through a Nortel distributor or reseller 26
Nortel IP Phone 2001 27
Introduction 27
Description 28
Components and functions 29
Supported features 30
Features not supported 32
Display characteristics 32
Key number assignments 34
Package components 34
Installation and configuration 36
Full Duplex mode 54
Gratuitous Address Resolution Protocol Protection 55
Extensible Authentication Protocol 56
Redeploying an IP Phone 2001 56
Replacing an IP Phone 2001 57
Removing an IP Phone 2001 from service 57
Nortel IP Phone 2002 59
Contents 59
Introduction 59
Description 60
Components and functions 61
Keys and functions 61
Services menu 63
Supported features 64
Features not currently supported 66
Nortel Communication Server 1000
IP Phones Fundamentals
NN43001-368 02.01 Standard
Release 5.0 7 December 2007
Copyright © 2003–2007, Nortel Networks
.

8Contents
Display characteristics 66
Cleaning the IP Phone display screen 67
Programmable line (DN)/feature key label display 67
Information line display 67
Soft key label display 68
Key number assignments 68
Package components 69
Installation and configuration 70
Before you begin 70
First-time installation 71
Configuring the IP Phone 2002 71
Startup sequence 74
Installing the IP Phone 2002 74
Full Duplex mode 90
Gratuitous Address Resolution Protocol Protection 92
Extensible Authentication Protocol 92
Redeploying an IP Phone 2002 92
Replacing an IP Phone 2002 93
Removing an IP Phone 2002 from service 94
Nortel IP Phone 2004 95
Contents 95
Introduction 95
Description 96
Components and functions 97
Keys and functions 97
Services menu 98
Supported features 99
Features not currently supported 101
Central Answering Position 101
Display characteristics 102
Cleaning the IP Phone display screen 102
Programmable line (DN)/feature key label display 103
Information line display 103
Soft key label display 103
Key number assignments 103
Package components 104
Installation and configuration 106
Before you begin 106
First-time installation 106
Configuring the IP Phone [phone]
Startup sequence 109
Full Duplex mode 126
Gratuitous Address Resolution Protocol Protection 128
Nortel Communication Server 1000
IP Phones Fundamentals
NN43001-368 02.01 Standard
Release 5.0 7 December 2007
Copyright © 2003–2007, Nortel Networks
.

Contents 9
Extensible Authentication Protocol 128
Redeploying an IP Phone [phone]
Replacing an IP Phone [phone]
Removing an IP Phone 2004 from service 130
Nortel IP Audio Conference Phone [phone]
Contents 131
Introduction 131
Description 132
Extension microphones 133
Components and functions 134
Keys and functions 134
Services menu 135
Supported features 136
Features not currently supported 137
Display characteristics 138
Cleaning the IP Phone display screen 139
Information line display 139
Soft key label display 139
Key number assignments 140
Package components 140
Installation and configuration 143
Before you begin 143
First-time installation 144
Configuring the IP Audio Conference Phone [phone]
Startup sequence 146
Installing the IP Audio Conference Phone [phone]
Full Duplex mode 160
Extensible Authentication Protocol 162
Redeploying an IP Audio Conference Phone [phone]
Replacing an IP Audio Conference Phone [phone]
Removing an IP Audio Conference Phone 2033 from service 164
Connecting an extension microphone 164
Nortel IP Phone [phone]
Contents 165
Introduction 165
Description 166
Components and functions 167
Keys and functions 167
Services menu 168
Local Tools menu 169
Supported features 170
Features not currently supported 172
Touch panel 173
Nortel Communication Server 1000
IP Phones Fundamentals
NN43001-368 02.01 Standard
Release 5.0 7 December 2007
Copyright © 2003–2007, Nortel Networks
.

10 Contents
Calibrate the touch panel 173
Stylus 173
Dialpad entry 173
Cleaning the IP Phone display screen 174
Display characteristics 174
Application area 175
Tools/Navigation area 177
Local Tools menu password protection 178
Configuring Secure Local Menu through Full DHCP 179
Accessing the Local Tools menu 179
Key number assignments 179
Package components 180
Installation and configuration 181
Before you begin 181
First-time installation 182
Configuring the IP Phone [phone]
Startup sequence 184
Full Duplex mode 195
Gratuitous Address Resolution Protocol Protection 196
Extensible Authentication Protocol 197
Redeploying an IP Phone [phone]
Replacing an IP Phone [phone]
Removing an IP Phone 2007 from service 198
IP Phone Key Expansion Module (KEM) 201
Contents 201
Description 201
Features 202
Display characteristics 202
Key number assignments 203
Package components 203
Configuration 203
Installation 207
IP Phone KEM startup initialization 208
Operating parameters 209
General 209
IP Phone [phone]
IP Phone [phone]
Virtual Office 210
Firmware 210
Nortel IP Softphone 2050 211
Contents 211
Introduction 211
Description 212
Nortel Communication Server 1000
IP Phones Fundamentals
NN43001-368 02.01 Standard
Release 5.0 7 December 2007
Copyright © 2003–2007, Nortel Networks
.