Oce 3121 Operating manual

Technical Service Manual
Océ 3121/3122
Océ
OcéOcé
Océ
3121/3122

Contents TSM Océ 3121
CAS-C Océ 3121
INSTALLATION
IMAGE QUALITY
TROUBLE SHOOTING
GENERAL
01 - PHOTOCONDUCTOR
02 - CHARGING
04 - EXPOSURE
05 - DEVELOPING
06 - TRANSFER
07 - CLEANING
08 - IMAGE PROCESSING
10 - RDF
11 - DIGITAL DOCUMENT HANDLING
12 - PAPER
13 - SPECIALITY INPUT
16 - DUPLEX
17 - FIXING
19 - DELIVERY
21 - SORTER
22 - POWER & CONTROL
23 - DRIVE
MISCELLANEOUS
PREVENTIVE MAINTENANCE
TECHNICAL DATA
SDS DESCRIPTION
PARTS LIST Océ 3121

o
Océ 3121
ed.1, January 1998, Code no. 0109329 Confidential © 1998 Océ-Technologies B.V.
ACTIONS
1 Replace (life time)
2 Replace (defective)
3 Install (missing part)
4 Adjust,correct
5 Repair/fix
6 Clean/ dismount/ lubricate
7 Replenish/ drain
8 Instruct/ install
9-
SYMPTOMS
1 General copy quality
2 Image position/ deformation/ size
3 Spots/ stripes/ pullution
4 Fusing/ finishing (delivery)
5 Jammed or damaged original or copy
6-
7 Total stop
8 Control
9 Noise/ odour/ damage/ others
CAS-C
01.Photoconductor
001 Unit positioning
002 OPC, mechanical damage
003 OPC, end of life
004 Potential sensor & PBA
038 Mechanical connections
039 Electrical connections
040 Others
02.Charging
045 Charging roller
046 Cleaning pad
078 Mechanical connections
079 Electrical connections
080 Others
04.Exposure
121 Platen glass
122 Scanner
123 * Sensors document size
124 * Scanner motor M2
125 * Scanning lamp FL1
126 * Home pos.sensor PS 1
127 * Scanning lamp intensity
adjusting sensor
138 Mechanical connections
139 Electrical connections
140 Others
142 Laser
143 * Laser unit
144 * Beam detector PBA
145 * Laser driver PBA
146 * Laser motor M3
158 Mechanical connections
159 Electrical connections
160 Others
05.Developing
161 Developing roller
162 Developing clutch CL4
163 Toner agglomeration
164 Toner level sensor TS1
165 Toner bias
198 Mechanical connections
199 Electrical connections
200 Others
06.Transfer
201 Transfer roller
202 Static eliminator
238 Mechanical connections
239 Electrical connections
240 Others
07.Cleaning
241 Waste toner sensor PS10
278 Mechanical connections
279 Electrical connections
280 Others
08.Image processing
281 Image Processor PBA
282 Flash ROM IC 103/104
283 Analogue processor PBA
284 CCD unit
285 CCD driver PBA
318 Mechanical connections
319 Electrical connections
320 Others
10.RDF
361 Fax document separation/
output
362 * Separation assy
363 * Stamp
364 * Delivery sensor S12
370 Document separation
371 * Reverse roller
372 * Registration roller
373 * Photo sensors
374 * Paper separation assy
380 Platen glass transport
381 * Rollers
382 * Feed belt
383 * Feed belt motor M3
390 Gears
391 Motors
395 RDF controller PBA assy
396 Set indicator PBA
398 Mechanical connections
399 Electrical connections
400 Others
11.Digital Document Handling
401 Fax
402 * Fax PBA
403 * Fax settings
404 * Fax software
405 Fax customer environment
406 * Fax telephone exchange
system
407 * Fax telephone line/quality
408 * Fax customer applications
409 * Fax Océ driver software
411 * Fax mechanical connec-
tions
412 * Fax electrical connections

o
Océ 3121
ed.1, January 1998, Code no. 0109329 Confidential © 1998 Océ-Technologies B.V.
CAS-C
413 Controller
414 * Controller PBA
415 * Controller interface PBA
416 * Controller hard disk
417 * Controller power supply
418 * Controller settings
419 * Controller software
423 * Controller mechanical con-
nections
424 * Controller electrical con-
nections
425 Controller customer environ-
ment
426 * Customer software applica-
tions
427 * Customer network hard-
ware/software
428 * Océ driver software
429 * Océ utilities software
432 Scan-to-file
433 * Scan-to-file PBA
434 * Scan-to-file software
436 * Scan-to-file mechanical
connections
437 * Scan-to-file Electrical con-
nections
438 Scan-to-file customer envi-
ronment
439 * Scan-to-file customer appli-
cation
440 * Océ TWAIN driver
12.Paper trays
441 Paper trays main
442 * Drive assembly
443 * Registration roller
444 * Registration roller clutch
CL1
445 * Separation roller
446 * Vertical path clutch CL3
447 * Feeding roller
448 * Pick-up roller
449 * Paper pick-up PBA
457 Mechanical connections
458 Electrical connections
459 Others
460 4 Cassette pedestal
461 * Drive assy.
462 * Pick-up roller
463 * Registration roller
464 * Registration roller clutch
CL1
465 * Separation roller
466 * Feeding roller
467 * Paper pick-up PBA
468 * DC-controller PBA
478 Mechanical connections
479 Electrical connections
480 Others
13.Specialities input
481 Manual feed arm
482 Speciality pick-up roller
483 Speciality roller clutch CL2
518 Mechanical connections
519 Electrical connections
520 Others
16.Duplex
601 Inlet
602 * Lower feeding inlet assy.
620 Lower paper feed
621 * Retarding roller
622 * Re-pick up roller
623 * Photo sensors PS11,PS12
624 * Re-pick up clutch CL5
625 * Retarding/Re-pick up motor
M6
638 Mechanical connections
639 Electrical connections
640 Others
17.Fixing
641 Fixing film
642 Fixing heater H4
643 Heatsink roller
644 Presssure roller
645 Separation claw
646 Static charge eliminator
647 Fixing heater driver PBA
678 Mechanical connections
679 Electrical connections
680 Others
19.Delivery
721 Delivery assembly
722 * Rollers
723 * Separation claws
724 * Deflectors
737 * Mechanical connections
738 * Electrical connections
739 * Others
740 2 Bin output tray
741 * Rollers
742 * Separation claws
743 * Deflectors
758 * Mechanical connections
759 * Electrical connections
760 * Others
21.Sorter
801 Sorter bins
802 * Rollers
803 * Deflectors
804 * Bin assy
805 * Delivery sensors
806 * Control panel PBA
810 * Stapler assy
811 * Stapler slide assy.
820 Fax & printer bins A/B
821 (A/B) Print/Fax delivery assy.
822 Tray controller PBA
838 Mechanical connections
839 Electrical connections
840 Others
22.Power & control
841 Control panel assy
842 LCD unit
843 CPU PBA
844 DC controller
845 Power supply
875 Engine software bug
878 Mechanical connections
879 Electrical connections
880 Others
23.Drive
881 Main drive assy
882 * Motor M1
883 Fixing drive assy
918 Mechanical connections
919 Electrical connections
920 Others

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Océ 3121
ed.1, January 1998, Code no. 0109329 Confidential © 1998 Océ-Technologies B.V.
CAS-C
24.Accessories
958 Mechanical connections
959 Electrical connections
960 Others
25.Customer/ environment/
material/ installation
961 No fault on arrival
962 Customer
963 * Speciality incorrectly posi-
tioned
964 * Original incorrectly posi-
tioned
965 * Paper jam incorrectly
removed
966 * Toner not refilled
968 * Others
971 Environment
972 * Relative humidity
973 * Ambient temperature
974 * Incorrect mains supply
979 * Others
980 Material
981 * Paper quality
982 * Original quality
983 * Specialities
984 * Toner
986 * Other
990 Installation
991 * Packing
992 * Covers
993 * Language download
999 * Machine OK

Technical Service Manual
Océ 3121/3122
Océ
OcéOcé
Océ
INSTALLATION

Confidential © 1998 Océ-Technologies B.V.
ed.1 Installation
Contents
Installation
1Thesite 1
2 Unpacking and installation 3
3 Relocating the Machine 24
4 Installing the Control Card V 25
5 Installation of the Cassette unit 29
6 RDF Installation procedure 32
7 Sorter installation 36
8 The 3-tray delivery unit 47
9 Installation of the Fax 55
10 Installing the expansion memory 64

Confidential © 1998 Océ-Technologies B.V.
ed.1 Installation 1
Installation
1Thesite
Requirements:
1A mains supply of the correct rating.
2The site must be 7.5° to 32.5°C in temperature and 5% to 85% in humidity.
3Avoid areas near water faucets, water boilers, humidifiers, refrigerators; near
to sources of fire, or dust or ammonia gas; places subject to direct sunshine.
4Further requirements are:
■The site must be well ventilated.
■A level floor, so that all feet of the machine are supported, and the machine
will remain level.
■Allow at least 10 cm of space between the machine and any wall, for main-
tenance work.
■A modular connection for the telephone.
Otherwise, you need to convert it into a modular type.
■Space required for Servicing

2 TSM Océ 3121 Installation
170 cm min.
180 cm min.
6.5 cm
7
0 cm min.
210 cm min.
6.5 cm
170 cm min.
200 cm min.
6.5 cm

Confidential © 1998 Océ-Technologies B.V.
ed.1 Installation 3
2 Unpacking and installation
Condensation can occur when a machine arrives at the destination.
If the copier has just been moved from a cold place, allow it to acclimatise for
at least one hour before unpacking.
Unpacking
No. Adjustments Remarks
1 Unpack the machine, and
remove the plastic covers.
■If necessary, unpack the
pedestal.
2 Holding the copier by the
grips, place the copier on the
pedestal (this is work for two
people).
3 Open the cardboard box, and
remove the contents.
Check the contents:
■Copy tray
■User Manuals
■Mains supply cable
■OPC unit
■Toner
■Lower cover
■Size label for the cassette (inside the cassette)
■Key pad label (for machines with fax function)
■Modular cable (for machines with fax function)
■Document delivery tray (for machines with RDF)
■Tray hinge (RDF only)
■Hinge cover (RDF only)
Grips Grips
Grips Grips

4 TSM Océ 3121 Installation
4 Remove the screw that is fix-
ing the scanner. There is a
label attached.
5 Slide out the cassette.
Remove the packing from
inside the copier.
6 Open the front door.
7 Turn the lever, releasing the
feeding unit.
8 Turn the lever to the left,
releasing the developing unit.
9 Loosen the screw, releasing
the dummy drum.
■Keep the removed screw. It
is to secure the OPC unit.
10 Pull the dummy drum out to
the front.
■Dispose of the dummy
drum.
No. Adjustments Remarks
Scanner fixing screw
Scanner fixing screw
Locking lever for the developing unit
Lever for the feeding unit
Dummy drum Screw

Confidential © 1998 Océ-Technologies B.V.
ed.1 Installation 5
Filling toner
No. Adjustments Remarks
1 Holding the ivory coloured
grip, pull out the developing
unit, until it stops.
2 Shake the toner cartridge sev-
eral times.
3 Place the toner cartridge on
the developing unit. Push the
cartridge down, releasing the
grip.
■The cartridge will be held in
place on the developing unit.
4 While holding the toner car-
tridge, pull the grip forwards
until it stops.
D
eve
l
op
i
ng assem
bl
y
Ivory-color grip
Developing unit
Ivory colour grip
T
oner car
t
r
id
ge
Open/close kno
b
Toner cartr
i
dge
Open/close grip

6 TSM Océ 3121 Installation
5Tap lightly on the top of the
toner cartridge so that all
toner will fall off.
6 Push the black cover back into
the developing unit.
■The toner cartridge will be
released.
7Remove the toner cartridge
8Push in the developing unit
until it stops.
9Turn the locking lever in the
direction of the arrow, to
lock the developing unit in
place.
No. Adjustments Remarks
Developing assembl
y
locking lever
locking lever

Confidential © 1998 Océ-Technologies B.V.
ed.1 Installation 7
Stirring the Toner
No. Adjustments Remarks
1 Insert the brush into the
release opening, locking the
fuser unit.
2 Insert the dummy actuator in
the door switch.
3 Connect the mains supply
cable.
4 Switch ON.
Separation static eliminator
cleaning brush
1
2
cleaning brush
Door switch actuato
r
Main power switc
h
Main power switch
Door switch actuator

8 TSM Océ 3121 Installation
5 Switch to service mode, as
follows:
1) Press the service switch.
2) Check that ‘$’ is displayed
on the LCD. Then, press ‘* ‘
twice.
3) Press ‘FUNCTION’ (* 4
*). Then, press ‘OK ‘.
4) Press to turn pages
to the Toner Stirring screen.
5) Press ‘START’. Then, press
‘OK ‘.
■The stirring of the toner will
start.
■Install the output tray.
Toner stir screen
The stirring of the toner takes 4 minutes. It will stop
automatically.
No. Adjustments Remarks
CANCEL
*4*FUNCTION 02
TONER_S [240]
START (OK)
STOP (OK)
OK
+–

Confidential © 1998 Océ-Technologies B.V.
ed.1 Installation 9
Installing the OPC
No. Adjustments Remarks
1Turn OFF the main power
switch.
2Release the developing unit
lever.
3Remove the static elimina-
tor, and clean with the spe-
cial cleaning brush. After
cleaning, put back the static
eliminator. (Push it until a
click is felt.)
4Remove the dust-proofing
glass, and clean it with
lint-free paper. Then, refit
the glass
5 Unpack the OPC unit.
Remove the two spacers from
between the rollers.
120 V:
Do not remove the drum
cover
■Grip the centre of the OPC
unit, when taking it out of
the box. This is to prevent
damage.
Seperation static eliminato
r
static eliminator
D
us
t
-proo
fi
ng g
l
ass
Dust proofing glass
Primary charging roller
releasing roll (Remove.)
P
r
i
mary c
h
arg
i
ng ro
ll
er
releasing roll (Remove.
)
Do not remove
Primary charging roller
releasing roll (Remove)
Primary charging roller
releasing roll (Remove)
Do not remove

10 TSM Océ 3121 Installation
6Check that the developing
unit is released. Then, slide
the OPC drum unit slowly
along the rail.
120V model:
o not remove the drum
cover
7 Secure the OPC unit, using
the screw that was previously
removed.
No. Adjustments Remarks
R
a
il
Rail
Drum unit
Drum unit
Rail Rail
Drum unit
Drum cove
r
Drum unit
Drum cover
Screw
D
rum un
it
Screw Drum unit

Confidential © 1998 Océ-Technologies B.V.
ed.1 Installation 11
8 Enter the data on the label.
Attach the label to the front
cover of the drum unit.
9■Turn the lever, locking the
developing unit in place.
■Lock the feeding unit in
place.
No. Adjustments Remarks
date
date Datum
counter
compteur Zähler
compteur Zähler
notes
note Notiz
Developing assembl
y
releasing lever
Feeding assembly
releasing lever
Developing unit lever
Feeding unit lever

12 TSM Océ 3121 Installation
Installing the Cassettes
No. Adjustments Remarks
1Slide out the cassette.
2 Confirm the size of paper to
be used. Then, moving the
selector switch, select A/B or
Inch configuration.
Each cassette has its own
switch. Set all switches
according to requirements.
3 Fix the appropriate label to
the rotary switch. (the recess
in the label should fit exactly
over the notch on the dial).
Note:
Ensure that the correct label is
used: for A/B or Inch configu-
ration.
Switch
Switch
L
a
b
e
l
B
oss
N
otch
Label

Confidential © 1998 Océ-Technologies B.V.
ed.1 Installation 13
4Holding the lever of the
width guide and the length
guide, slide the guides to
suit the index of the appro-
priate paper size.
5Set the paper size dial to the
appropriate paper size.
No. Adjustments Remarks
P
aper size
Paper size