Oki C110 User manual

C110
User’s Guide

x-1
Preface
Every effort has been made to ensure that the information in this document is com-
plete, accurate, and up-to-date. The manufacturer assumes no responsibility for the
results of errors beyond its control. The manufacturer also cannot guarantee that
changes in software and equipment made by other manufacturers and referred to in
this guide will not affect the applicability of the information in it. Mention of software
products manufactured by other companies does not necessarily constitute endorse-
ment by the manufacturer.
While all reasonable efforts have been made to make this document as accurate and
helpful as possible, we make no warranty of any kind, expressed or implied, as to the
accuracy or completeness of the information contained herein.
The most up-to-date drivers and manuals are available from:
http://www.okiprintingsolutions.com
Copyright © 2009 Oki Europe Ltd. All rights reserved.
Oki is a registered trademark of Oki Electric IndustryCompany Ltd.
Oki Printing Solutions is a trademark of Oki Data Corporation.
Energy Star is a trademark of the United States Environmental Protection Agency.
Microsoft, MS-DOS and Windows are registered trademarks of Microsoft Corpora-
tion.
Apple, Macintosh, Mac and Mac OS are registered trademarks of Apple Computer.
Other product names and brand names are registered trademarks or trademarks of
their proprietors.
As an Energy Star Program Participant, the manufacturer has deter-
mined that this product meets the Energy Star guidelines for energy
efficiency.
This product complies with the requirements of the Council Direc-
tives 2004/108/EC (EMC), 2006/95/EC (LVD) and 1999/5/EC
(R&TTE), as amended where applicable, on the approximation of the
laws of the member states relating to electromagnetic compatibility,
low voltage and radio & telecommunications terminal equipment.

x-2
Emergency first aid
Take care with toner powder:
If swallowed, give small amounts of cold water and seek medical
attention. DO NOT attempt to induce vomiting.
If inhaled, move the person to an open area for fresh air. Seek medi-
cal attention.
If it gets into the eyes, flush with large amounts of water for at least
15 minutes keeping eyelids open. Seek medical attention.
Spillages should be treated with cold water and soap to help reduce
risk of staining skin or clothing.
Importer to the EU/authorised representative
Oki Europe Limited (trading as Oki Printing Solutions)
Blays House
Wick Road
Egham
Surrey, TW20 0HJ
United Kingdom
For all sales, support and general enquiries contact your local distributor.
Environmental information

Contents
Contents x-3
Preface........................................................................................................ x-1
Emergency first aid ..................................................................................... x-2
Importer to the EU/authorised representative ............................................. x-2
Environmental information .......................................................................... x-2
1Introduction .................................................................................................... 1-1
Getting Acquainted with Your Printer .......................................................... 1-2
Space Requirements................................................................................... 1-2
Printer Parts ................................................................................................ 1-3
Front View............................................................................................. 1-3
Rear View ............................................................................................. 1-4
About the Control Panel ................................................................................ 1-5
About the Indicators .................................................................................... 1-5
About the Rotate Toner KEY....................................................................... 1-6
When replacing a toner cartridge.......................................................... 1-6
When cleaning the print head window .................................................. 1-7
When replacing all toner cartridges at the same time........................... 1-7
About the Cancel KEY ................................................................................ 1-7
Continuing a Print Job after an Error Message..................................... 1-7
Cancelling a Print Job ........................................................................... 1-8

Contentsx-4
About the Printer Driver and Utility CD/DVD ............................................... 1-9
System Requirements ................................................................................. 1-10
2Using the Printer Driver ................................................................................ 2-1
Selecting Printer Driver Defaults .................................................................. 2-2
Uninstalling the Printer Driver ...................................................................... 2-3
Windows Vista/XP/Server 2003/2000 ................................................... 2-3
Displaying Printer Driver Settings ............................................................... 2-3
Windows Vista ...................................................................................... 2-3
Windows XP/Server 2003 ..................................................................... 2-3
Windows 2000 ...................................................................................... 2-4
Printer Driver Settings ................................................................................... 2-5
Common Buttons ........................................................................................ 2-5
Basic Tab .................................................................................................... 2-6
Layout Tab .................................................................................................. 2-6
Overlay Tab................................................................................................. 2-7
Watermark Tab ........................................................................................... 2-7
Quality Tab.................................................................................................. 2-7
Version Tab................................................................................................. 2-7
3Remote Panel Utility ...................................................................................... 3-1
Working with the Remote Panel Utility ........................................................ 3-2
Introduction ................................................................................................. 3-2
Opening the Remote Panel Utility ............................................................... 3-2
Using the Remote Panel Utility ................................................................... 3-2
Panel Tab.............................................................................................. 3-2
User Service Tab .................................................................................. 3-4
Closing the Remote Panel Utility ................................................................. 3-4
4Media Handling .............................................................................................. 4-1
Print Media ..................................................................................................... 4-2
Specifications .............................................................................................. 4-2
Types .............................................................................................................. 4-3
Plain Paper (Recycled Paper)..................................................................... 4-3
Thick Stock.................................................................................................. 4-4
Envelope ..................................................................................................... 4-5
Label ........................................................................................................... 4-6
Letterhead................................................................................................... 4-7
Postcard...................................................................................................... 4-7
Printable Area ................................................................................................ 4-8
Envelopes ................................................................................................... 4-9
Page Margins .............................................................................................. 4-9
Loading Media .............................................................................................. 4-10
Tray 1 (Multipurpose Tray)........................................................................ 4-10
Loading Plain Paper............................................................................ 4-10
Other Media ........................................................................................ 4-12

Contents x-5
Loading Envelopes ............................................................................. 4-12
Loading Label Sheets/Letterheads/Postcards/Thick Stock................. 4-14
Output Tray .................................................................................................. 4-16
Media Storage .............................................................................................. 4-16
5Replacing Consumables ............................................................................... 5-1
Replacing Consumables ............................................................................... 5-2
About Toner Cartridges............................................................................... 5-2
Replacing a Toner Cartridge................................................................. 5-4
Replacing All Toner Cartridges at the Same Time...................................... 5-9
Replacing the Imaging Cartridge............................................................... 5-10
Replacing the Fuser Unit........................................................................... 5-13
6Maintenance ................................................................................................... 6-1
Maintaining the Printer .................................................................................. 6-2
Cleaning the Printer ....................................................................................... 6-4
Exterior........................................................................................................ 6-4
Interior ......................................................................................................... 6-5
Cleaning the Media Feed Roller ........................................................... 6-5
Cleaning the Print Head Window .......................................................... 6-8
7Troubleshooting ............................................................................................ 7-1
Introduction .................................................................................................... 7-2
Preventing Media Misfeeds ........................................................................... 7-3
Understanding the Media Path ..................................................................... 7-4
Indicator Messages ....................................................................................... 7-5
Status Messages......................................................................................... 7-5
Warning Messages ..................................................................................... 7-5
Error Messages........................................................................................... 7-7
Service Message......................................................................................... 7-9
Clearing Media Misfeeds ............................................................................ 7-10
Clearing Procedures ................................................................................. 7-11
Solving Problems with Media Misfeeds ..................................................... 7-18
Solving Other Problems .............................................................................. 7-20
Solving Problems with Printing Quality .................................................... 7-22
AAppendix ........................................................................................................A-1
Technical Specifications ...............................................................................A-2
Printer..........................................................................................................A-2
Consumable Life Expectancy Chart............................................................A-3
User-Replaceable .................................................................................A-3
Service-Replaceable ..................................................................................A-4
Index ....................................................................................................................... I-1
Oki contact details .......................................................................................... I-3

Contentsx-6

Introduction

Getting Acquainted with Your Printer1-2
Getting Acquainted with Your Printer
Space Requirements
To ensure easy operation, consumable replacement and maintenance,
adhere to the recommended space requirements detailed below.
Side View
Front View
496 mm (19.5")
100 mm
(3.9")
396 mm (15.6")
707 mm (27.8")
100 mm
(3.9")
380 mm (14.9")
520 mm (20.5")
127 mm
(5.0")
245 mm
(9.6")
275 mm (10.8")
100 mm
(3.9")

Getting Acquainted with Your Printer 1-3
Printer Parts
The following drawings illustrate the parts of your printer referred to through-
out this guide, so please take some time to become familiar with them.
Front View
1—Output tray
2—Control panel
3—Front cover
4—Tray 1 (Multipurpose tray)
5—Top cover
6—Fuser unit
7—Fuser separator levers
8—Fuser cover lever
9—Imaging cartridge
10—Toner cartridge
1
2
3
4
5
7
7
6
9
10
8
6
10
9

Getting Acquainted with Your Printer1-4
Rear View
1—Power switch
2—Power connection
3—USB port 1
2
3

About the Control Panel 1-5
About the Control Panel
1—Ready indicator
2—Attention indicator
3—Rotate Toner key
4—Toner indicators
5—Cancel key
About the Indicators
The indicators use five types of signals:
Off
On
Slow blinking—1 blink every 2 seconds
Blinking—1 blink per second
Rapid blinking—2 blinks per second
Each of the indicators has the following basic meaning.
Ready indicator
When lit, printing can be performed.
Attention indicator
When lit or blinking, an error has occurred or there is a warning.
Toner indicators
When blinking, the toner for the corresponding color is about to run out.
When lit, the toner in the corresponding color is empty.
In addition, printer warnings and errors may be indicated by combinations of
the various types of signals used by the indicators in the control panel (indica-
tor messages).
For details on these indicator messages, refer to “Indicator Messages” on
page 7-5.
The Remote Panel Utility can also be used to check the printer status. For
details, refer to “Working with the Remote Panel Utility” on page 3-2.
YMCK
R
EADY
EADY
R
O TAT E
OTATE
T
ONER
ONER
A
TTENTION
TTENTION
C
ANCEL
ANCEL
1
2
345

About the Control Panel1-6
About the Rotate Toner KEY
The Rotate Toner key allows you to switch the printer from normal operation
mode to Change Toner mode, Eject All Toner mode or Print Head Cleanup
mode.
The mode that the printer enters depends on how long the Rotate Toner key
is held down.
" When the printer is switched to any of these operation modes, the
magenta toner indicator lights up.
The Rotate Toner key is used in the following situations.
When replacing a toner cartridge
When replacing all toner cartridges at the same time
When cleaning the print head window
When replacing a toner cartridge
Press the Rotate Toner key.
The printer enters Change Toner mode.
" For details on replacing a toner cartridge, refer to “Replacing a Toner
Cartridge” on page 5-4.
" To return to normal operation mode from Change Toner mode, press
the Cancel key.
Length of time that
the Rotate Toner key
is held down
Mode that the printer
enters
Indicators on the
control panel
Less than 5 seconds Change Toner mode -
5 to 10 seconds Print Head Cleanup
mode
All indicators blink once
after the key has been
held down for 5 sec-
onds.
More than 10 seconds Eject All Toner mode All indicators flash once
after the key has been
held down for 10 sec-
onds.

About the Control Panel 1-7
When cleaning the print head window
Hold down the Rotate Toner key for 5 seconds to 10 seconds.
The printer enters Print Head Cleanup mode.
" For details on cleaning the print head window, refer to “Cleaning the
Print Head Window” on page 6-8.
" To return to normal operation mode from Print Head Cleanup mode,
refer to “Cleaning the Print Head Window” on page 6-8.
" Print Head Cleanup mode is a mode that allows the user to clean the
print head window more easily. The print head window is not cleaned
automatically.
When replacing all toner cartridges at the same time
Hold down the Rotate Toner key more than 10 seconds.
The printer enters Eject All Toner mode.
" For details on replacing all toner cartridges at the same time, refer to
“Replacing All Toner Cartridges at the Same Time” on page 5-9.
" To return to normal operation mode from Eject All Toner mode, press
the Cancel key.
About the Cancel KEY
The Cancel key allows you to:
Continue a print job after addressing an error message
Cancel a print job
Reset the printer after a toner cartridge is replaced
" For details on resetting the printer after replacing a toner cartridge,
refer to “Replacing a Toner Cartridge” on page 5-4.
Continuing a Print Job after an Error Message
You can continue a print job after correcting the following types of errors:
No more media in the tray
Media other than that set in the printer driver was fed into the printer
" For details on the error messages, refer to “Indicator Messages” on
page 7-5.

About the Control Panel1-8
If any of the errors listed above occur, press the Cancel key to continue the
print job.
Cancelling a Print Job
You can cancel a print job that is currently being processed.
While data is being processed or printed (the green Ready indicator is blink-
ing), hold down the Cancel key for more than 5 seconds to cancel the print
job.
Both the Ready and Attention indicators blink when the print job is cancelled.

About the Printer Driver and Utility CD/DVD 1-9
About the Printer Driver and Utility CD/DVD
" For details on the installation of the drivers, refer to the Installation
Guide.
Drivers Use/Benefit
Windows Vista/XP/Server 2003/
2000
These drivers give you access to all of
the printer features. For details, refer
to“Displaying Printer Driver Settings”
on page 2-3.
Windows Vista/XP/Server 2003 for
64bit
Utilities Use/Benefit
Remote Panel Utility From the Remote Panel Utility, the
current status of this printer can be
checked.
For details, refer to “Working with the
Remote Panel Utility” on page 3-2.
Documentation Use/Benefit
Installation Guide This guide shows how to set up your
printer once the printer driver has
been installed to your PC from the
CD.
User’s Guide (this manual) This manual provides details on gen-
eral daily operations, such as using
the drivers and control panel and
replacing consumables.

System Requirements1-10
System Requirements
Personal computer
Pentium II: 400MHz or higher
Operating System
Microsoft Windows Vista Home Basic/Home Premium/Ultimate/Business/
Enterprise, Windows Vista Home Basic/Home Premium/ Ultimate/Busi-
ness/Enterprise x64 Edition, Windows XP Home Edition/Professional
(Service Pack 2 or later), Windows XP Professional x64 Edition, Windows
Server 2003, Windows Server 2003 x64 Edition, Windows 2000 (Service
Pack 4 or later)
Free hard disk space
256 MB or more
RAM
128 MB or more
CD/DVD drive
I/O interface
USB Revision 2.0 and USB Revision 1.1 compliant port
" The USB cable is not included with the machine.
" This printer cannot be used as a shared printer.

Using the Printer
Driver

Selecting Printer Driver Defaults2-2
Selecting Printer Driver Defaults
Before you start working with your Printer, you are advised to verify and
change the default printer driver settings if necessary.
1Choose the driver’s properties as follows:
–(Windows Vista)
From the Start menu, select Control Panel, and then click Hardware
and Sound to select Printers. Right-click the icon for this printer, and
then select Printing Preferences.
–(Windows XP/Server 2003)
From the start menu, select Printers and Faxes to display the Print-
ers and Faxes directory. Right-click the icon for this printer, and select
Printing Preferences.
–(Windows 2000)
From the Start menu, select Settings and then Printers to display the
Printers directory. Right-click the icon for this printer, and select Print-
ing Preferences.
2Select the Basic tab. Select the default settings for your printer, such as
the default media format you use.
3Click Apply.
4Click OK to exit from the Printing Preferences dialog box.

Uninstalling the Printer Driver 2-3
Uninstalling the Printer Driver
This section describes how to uninstall the printer driver if necessary.
" You must have administrator privileges in order to uninstall the printer
driver.
" If the User Account Control window appears when uninstalling on Win-
dows Vista, click the Allow button or the Continue button.
Windows Vista/XP/Server 2003/2000
1Close all applications.
2Choose Uninstall Program as follows:
–(Windows Vista/XP/Server 2003)
From the Start, All programs menu, choose the item that contains
the printer utilities, and then Uninstall.
–(Windows 2000)
From the Start, Program menu, choose the item that contains the
printer utilities, and then Uninstall.
3When the Uninstall dialog box appears, select the printer to be deleted,
and then click Uninstall button.
4The printer driver will be uninstalled from your computer.
Displaying Printer Driver Settings
Windows Vista
1From the Start menu, select Control Panel, and then click Hardware
and Sound to select Printers.
2Right-click the icon for this printer then select Printing Preferences.
Windows XP/Server 2003
1From the start menu, select Printers and Faxes to display the Printers
and Faxes directory.
2Right-click the icon for this printer and select Printing Preferences.