Overland Storage NEO XL Series User manual

10400657-001 ©2015 Overland Storage, Inc. Page 1 of 4
*10400657001*
NEO®XL-Series Libraries
Spare Library Controller Instructions
This document describes how to remove and replace a library
controller board in a NEO XL-Series library from Overland
Storage.
WARNING: To reduce the risk of electric shock or damage to
equipment, always remove any power cords while working with
the unit.
WARNUNG: Um das Risiko eines elektrischen Schlags oder
Schäden am Gerät zu vermeiden, ziehen Sie stets den
Netzstecker, bevor Sie an der Einheit arbeiten.
AVERTISSEMENT: Pour réduire le risque de choc électrique
ou endommagement de l'équipement, retirez toujours les
cordons électriques en travaillant avec l'appareil.
CAUTION: While working with the unit, observe standard
Electrostatic Discharge (ESD) precautions to prevent damage
to micro-circuitry or static-sensitive devices.
Install/Replace Library Controller
IMPORTANT: Do not replace both the library controller and the chassis at the same time as the firmware does not allow
the library to operate if both are replaced simultaneously. Replace the library controller, power cycle the library, and
then replace the chassis.
Identify the Failed Library
1. From the OCP or RMI Home screen, identify the failed
library.
2. Activate the blue UID LED from the
Maintenance > UID
LED Control
screen to locate the library in the data center.

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Spare Library Controller Instructions
Save the Configuration
1. Navigate to the Configuration > System > Save/Restore
Configuration screen.
2. To save the configuration file to a USB device, insert a
USB flash drive into one of the USB ports on the base
module.
3. Select the destination location for the download:
•
RMI : Downloads the configuration file to the browser or
system running the RMI.
• USB Device Front : Downloads the configuration file to
the USB flash drive inserted into the USB front port.
• USB Device Rear : Downloads the configuration file to
the USB flash drive inserted into the rear USB port.
4. Click
Save .
Power Off the Library
1. Power off the library from the front panel by depressing
the power button and holding it for 3 seconds.
If the library does not perform a soft shutdown, depress
and hold the power button for 10 seconds.
2. Verify that the robotic assembly is in its parked
position.
3. Verify that all host processes are idle.
Disconnect Cables
1. From the module containing the failed controller, unplug
the AC power cables.
2. Remove the expansion interconnect cables that
connect to other modules, if present.
3. If present, remove the Ethernet cables and the USB
device.
NOTE: An expansion module does not have Ethernet or USB
ports.
Remove the Library Controller
1. Loosen the two blue captive thumbscrews on the
controller.
2. Using the thumbscrews, slowly remove the controller
from the library.

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Spare Library Controller Instructions
Install the Library Controller
1. Position the new controller on the alignment rails.
2. Slide the controller slowly into the library until it is
flush with the back panel of the library.
3. Finger-tighten the blue captive thumbscrews to secure it
to the library.
Reconnect Cables
1. Reconnect the Ethernet cables and the USB device.
NOTE: An expansion module does not have Ethernet or USB
ports.
2. Reconnect the expansion interconnect cables that
connect to other modules.
3. Plug in the AC power cables.
Power On the Library
Press the power button on the base module for one to two
seconds.
The green LED is shown as the library completes its Power-on
Self-test (POST).
Verify the Library Firmware
1. Confirm that the library recognizes the new controller
by selecting Status > Library Status .
Check the event log to make sure any library controller
events have cleared.
IMPORTANT: If you are asked whether or not to retain the
serial number, always select Yes.
2. Use the OCP or RMI to verify that the library controller
has the current firmware.
•If the firmware is current, proceed to Return Old Parts
to Overland.
•If the firmware needs to be updated, proceed to Update
the System Firmware.
3. If the blue UID LED is still illuminated, deactivate it
using the
Maintenance > UID LED Control screen.

10400657-001 ©2015 Overland Storage, Inc. Page 4 of 4
http://support.overlandstorage.com
You can get additional technical support on the Internet at the Overland Storage Support web page, or by contacting Overland Storage using
the information found on the Contact Us page on our web site.
Spare Library Controller Instructions
Update the System Firmware
1. Download the latest firmware from:
ftp://ftp.overlandstorage.com/Firmware/Neo_Series/Neo-XL/
2. Select Maintenance > Software Upgrades .
The default is
System Firmware .
3. Click
Browse to select the firmware file.
4. Click
Upload .
5. Once the update is complete, verify the firmware version.
Restore the Configuration File
To complete installation of the new library controller, restore
the library configuration file:
1. Select
Configuration > System > Save/Restore
Configuration
.
2. Select
Restore Configuration File .
3. Browse and select the configuration file.
4. Click
Upload File & Restore .
Return Old Parts to Overland
1. Place the old part in the anti-static bag and put it in the
replacement part’s box.
2. Use the existing packing material to secure it in the box.
3. Use an RMA to return the part to Overland Storage.
For return shipping details and RMA number, go to:
http://docs.overlandstorage.com/return-instructions.