Panasonic KX-TDA5920 User manual

Document Version 2008-11
SD Memory Card Installation/Upgrade Guide
Model No. KX-TDA5920/KX-TDA0920
KX-TDA6920
KX-TDA5920: PSMPR Software File Version 5.0000 or later
KX-TDA0920: PMPR Software File Version 5.0000 or later
KX-TDA6920: PLMPR Software File Version 5.0000 or later
In this manual, the suffix of each model number (e.g., KX-TDA50G) is omitted unless necessary.

Table of Contents
1Preparation ...............................................................................................3
1.1 Introduction .......................................................................................................................3
1.1.1 KX-TDA5920/KX-TDA0920/KX-TDA6920 Features .........................................................4
1.2 Before Installing SD Memory Card for Software Upgrade ............................................5
2 Installing the SD Memory Card in a New Hybrid IP-PBX ......................6
2.1 Procedure ..........................................................................................................................6
3 Upgrading a Hybrid IP-PBX from a Previous Version of System
Software (KX-TDA50/KX-TDA100/KX-TDA200 only) .............................9
3.1 Procedure ..........................................................................................................................9
3.2 Data Reset After Upgrade ...............................................................................................14
4 Restoring a Hybrid IP-PBX to a Previous System Version (KX-TDA50/
KX-TDA100/KX-TDA200 only) ...............................................................15
4.1 Procedure ........................................................................................................................15
2 SD Memory Card Installation/Upgrade Guide Document Version 2008-11
Table of Contents

1 Preparation
Please read the information in this section before installing or upgrading the SD Memory Card.
1.1 Introduction
This leaflet provides procedures for installing the SD Memory Card for Software Upgrade in a new Hybrid
IP-PBX, and also for upgrading system software from a previous version.
The types of SD Memory Card are as follows:
SD Memory Card Supported PBX
KX-TDA5920 KX-TDA50
KX-TDA0920 KX-TDA100/KX-TDA200
KX-TDA6920 KX-TDA600
These procedures involve transferring files between the Hybrid IP-PBX, the SD Memory Card, and a PC
running Maintenance Console.
At any point during a procedure, you can use the SD Card File View and Load option from Maintenance
Console's Utility menu to view the header information of files on the SD Memory Card. This allows you to
confirm that the correct versions of relevant files have been copied to the SD Memory Card.
The procedures described in this leaflet use the following files, contained on the SD Memory Card:
Type File Description
System data file DSSYS (KX-TDA5920)
DSYS (KX-TDA0920)
DLSYS (KX-TDA6920)
User-set PBX system data
MPR file PSMPR (KX-TDA5920)
PMPR (KX-TDA0920)
PLMPR (KX-TDA6920)
Hybrid IP-PBX main
software
Language files DLNGx (x=0-2) Extension LCD language
data
Default value files DSIxxx (KX-TDA5920)
DIxxx (KX-TDA0920)
DLIxxx (KX-TDA6920)
Default value data files
Feature access file DSKEYSD (KX-TDA5920)
DKEYSD (KX-TDA0920)
DLKEYSD (KX-TDA6920)
Enhanced feature access
file
Throughout this leaflet, the files above are referred to by their type. Make sure to confirm the file name relevant
to your SD Memory Card.
CAUTION
•The SD Memory Card poses a choking hazard. Keep the SD Memory Card out of reach of children.
•In order to avoid possible corruption of data on the SD Memory Card, please ensure that the "SD
ACCESS" LED is off before pressing the Reset Button.
•Before touching the System Initialize Switch, discharge static electricity by touching ground or wearing
an earthing strap.
Document Version 2008-11 SD Memory Card Installation/Upgrade Guide 3
1.1 Introduction

Notice
The SD Memory Card must be inserted in the SD Memory Card slot of the Hybrid IP-PBX before start up.
1.1.1 KX-TDA5920/KX-TDA0920/KX-TDA6920 Features
The KX-TDA5920/KX-TDA0920/KX-TDA6920 allow access to the following enhanced features. For details on
these features, see the Feature Manual.
•Enhanced CTI functions
•Network Direct Station Selection (NDSS)
•Automatic Call Distribution (ACD)
•Cellular Phone Features
–Call Transfer from Outside Destination
–DISA Automatic Walking COS
–Outside Destinations in Incoming Call Distribution Group
•Centralized Voice Mail
•Common extension numbering plan for two PBXs in a network
•Network ICD Group
•PS Roaming by ICD Group
4 SD Memory Card Installation/Upgrade Guide Document Version 2008-11
1.1.1 KX-TDA5920/KX-TDA0920/KX-TDA6920 Features

1.2 Before Installing SD Memory Card for Software
Upgrade
Back up the feature access file
SD Memory
Card Reader
The feature access file stored on the SD Memory Card contains data necessary to use the new features. If
this file is damaged, or accidentally deleted, these new features will not function. Using an SD Memory Card
Reader, back up all of the files and folders on the SD Memory Card, including this file, to a PC. The contents
of this file are different for every SD Memory Card, so you must back up each SD Memory Card separately.
Document Version 2008-11 SD Memory Card Installation/Upgrade Guide 5
1.2 Before Installing SD Memory Card for Software Upgrade

2 Installing the SD Memory Card in a New
Hybrid IP-PBX
Before using the SD Memory Card for Software Upgrade, it is necessary to prepare the correct system data
files using a connected PC.
2.1 Procedure
Before beginning the install procedure, make sure that power is not supplied to the Hybrid IP-PBX, and the
latest version of Maintenance Console is installed to the PC.
1. Install the SD Memory Card in the SD Memory Card slot of the PBX.
KX-TDA50
KX-TDA100/KX-TDA200
SD
CARD
SD
CARD
SD
CARD
KX-TDA600
SD
CARD
SD
CARD
SD
CARD
6 SD Memory Card Installation/Upgrade Guide Document Version 2008-11
2.1 Procedure

2. Slide the System Initialize Switch to the "SYSTEM INITIALIZE" position.
KX-TDA50
Reset Button
System Initialize Switch
KX-TDA100/KX-TDA200
System Initialize Switch
Reset Button
SYSTEM
INITIALIZE
RESET
NORMAL
KX-TDA600
System Initialize Switch
Reset Button
SYSTEM
INITIALIZE
RESET
NORMAL
3. Turn on the power to the PBX.
4. While the RUN indicator is flashing, slide the System Initialize Switch back to the "NORMAL" position.
Initialization may take about 1 min to 3 min. When initialization is complete, the RUN indicator will stop
flashing and turn on.
5. Connect to the PBX using Maintenance Console.
Quick Setup will start automatically.
6. Set the data items as prompted.
Quick Setup will finish.
Document Version 2008-11 SD Memory Card Installation/Upgrade Guide 7
2.1 Procedure

Backing Up the feature access file
If the contents of the SD Memory Card have not been previously backed up to the PC using an SD Memory
Card Reader, it is strongly recommended to back up the feature access file after Quick Setup is complete.
Follow the procedure below:
1. From Maintenance Console's Utility menu, select File Transfer PBX (SD Card) to PC.
Note
The screenshot shown here is for reference only, and may differ from the display on your PC.
2. Select DSKEYSD (KX-TDA50), DKEYSD (KX-TDA100/KX-TDA200) or DLKEYSD (KX-TDA600) from the
list of files.
3. Click Transfer.
The Save dialog box will be displayed.
4. Navigate to the folder in which you want to save the file.
5. Enter a file name.
6. Click Save.
A window showing the download process will be displayed.
A message will be displayed when the transfer is complete.
7. Click OK.
The Hybrid IP-PBX can now be programmed for the customer.
8 SD Memory Card Installation/Upgrade Guide Document Version 2008-11
2.1 Procedure

3 Upgrading a Hybrid IP-PBX from a Previous
Version of System Software (KX-TDA50/
KX-TDA100/KX-TDA200 only)
To upgrade the system software of the Hybrid IP-PBX from a previous version while keeping the current user
data, it is necessary to follow the procedure below.
3.1 Procedure
Before beginning the upgrade procedure, make sure that both the latest and previous versions of Maintenance
Console are installed to the PC.
Note
•Certain user data is cleared during the upgrade process.
For a list of all items cleared during upgrade, see “3.2 Data Reset After Upgrade“.
•The screenshots shown here are for reference only, and may differ from the displays on your PC.
1. Back up the current user data.
i. Back up the current system data file from the PBX to the SD Memory Card.
1. Connect to the PBX using Maintenance Console.
The appropriate version of Maintenance Console will be selected automatically.
2. From the Tool menu, select SD memory backup.
The current system data file will be copied from the PBX to the SD Memory Card.
ii. Copy the current system data file from the SD Memory Card to the PC.
1. From the Utility menu, select File Transfer PBX (SD Card) to PC.
2. Select DSSYS (KX-TDA50) or DSYS (KX-TDA100/KX-TDA200) from the list of files.
3. Click Transfer.
The Save dialog box will be displayed.
4. Navigate to the folder in which you want to save the file.
5. Enter a file name.
Document Version 2008-11 SD Memory Card Installation/Upgrade Guide 9
3.1 Procedure

6. Click Save.
A window showing the download process will be displayed.
A message will be displayed when the transfer is complete.
7. Click OK.
8. From the File menu, select Exit.
9. Click OK.
The Maintenance Console software will close. This step is necessary to switch to the current version
of Maintenance Console.
2. Upgrade the current user data.
i. Convert the current system data file for use with the new version.
1. Start Maintenance Console. (Do not connect to the PBX.)
The appropriate version of Maintenance Console will be selected automatically.
2. From the File menu, select Open.
The Open dialog box will be displayed.
3. Navigate to the folder in which you saved the system data file in Step 1.
4. Select the file.
5. Click Open.
A dialog box will appear to confirm that you want to convert the data.
6. Click Yes.
7. Enter a name for the new converted system file.
The system data file will be converted for compatibility with the new version of Maintenance
Console, saved, and opened.
8. From the File menu, select Close, to close the currently open system file.
3. Set up the new system version.
i. Install the new SD Memory Card.
1. Turn off the power to the PBX.
2. Remove the current SD Memory Card from the SD Memory Card slot.
3. Install the new SD Memory Card.
KX-TDA50
KX-TDA100/KX-TDA200
SD
CARD
SD
CARD
SD
CARD
10 SD Memory Card Installation/Upgrade Guide Document Version 2008-11
3.1 Procedure

4. Slide the System Initialize Switch to the "SYSTEM INITIALIZE" position.
KX-TDA50
Reset Button
System Initialize Switch
KX-TDA100/KX-TDA200
System Initialize Switch
Reset Button
SYSTEM
INITIALIZE
RESET
NORMAL
5. Turn on the power to the PBX.
6. While the RUN indicator is flashing, slide the System Initialize Switch back to
the "NORMAL" position.
ii. Run Quick Setup.
1. Connect to the PBX using Maintenance Console.
Quick Setup will restart automatically.
2. Set the data items as prompted.
Quick Setup will finish.
If the contents of the SD Memory Card have not been previously backed up to the PC using an SD
Memory Card Reader, it is strongly recommended to back up the feature access file after Quick
Setup is complete. Follow the procedure below:
a. From the Utility menu, select File Transfer PBX (SD Card) to PC.
b. Select DSKEYSD (KX-TDA50) or DKEYSD (KX-TDA100/KX-TDA200) from the list of files.
c. Click Transfer.
The Save dialog box will be displayed.
d. Navigate to the folder in which you want to save the file.
e. Enter a file name.
f. Click Save.
A window showing the download process will be displayed.
A message will be displayed when the transfer is complete.
g. Click OK.
Document Version 2008-11 SD Memory Card Installation/Upgrade Guide 11
3.1 Procedure

4. Restore the user data.
i. Transfer the system data file that was converted in Step 2 from the PC to the SD Memory Card.
1. From the Utility menu, select File Transfer PC to PBX (SD Card).
The Open dialog box will be displayed.
2. Select the converted system data file that was saved in Step 2.
The file will be uploaded to the SD Memory Card as the backup DSSYS/DSYS file (KX-TDA5920:
DSSYS_S, KX-TDA0920: DSYS_SUB), and a message displayed when the transfer is complete.
3. Click OK.
ii. Set the transferred system data file to be the active file.
1. From the Utility menu, point to System Reset and then click Reset by the Command.
2. Select Skip to continue without backing up current data to the SD Memory Card.
3. Select Use Replace File for system data file and Keep Present File for MPR file.
4. Click OK.
A confirmation screen will be displayed.
5. Click OK.
Another confirmation screen will be displayed.
12 SD Memory Card Installation/Upgrade Guide Document Version 2008-11
3.1 Procedure

6. Click OK.
The active and backup system data files will be swapped, and the PBX reset.
The upgrade process is complete.
Document Version 2008-11 SD Memory Card Installation/Upgrade Guide 13
3.1 Procedure

3.2 Data Reset After Upgrade
Data that is stored in the SRAM of the Hybrid IP-PBX (not on the SD Memory Card), among other data, is
cleared during the upgrade process.
The data items listed below are all cleared by upgrade.
•Incoming Call Log
•Outgoing Call Log (including Last Number Redial)
•Message Waiting
•SMDR
•ICD Group monitor log for supervisor
•PBX date and time
•Timed Reminder
•LPR Timed Update time
•Daily test start time
•PT handset/headset volume
•PT SP-PHONE volume
•PT ring volume
•PT display contrast
•ICD Group login status
(All extensions are set to Login by default.)
•ICD Group Ready/Not Ready status
(All extensions are set to Ready by default.)
•Live Call Screening (LCS) On/Off
•Hands-free Answerback status
•Absent Message status of extensions
(Absent Message data itself is not cleared.)
•FWD/DND status
(FWD destinations are not cleared.)
•Extension Lock/Remote Extension Lock
•Extension PIN Lock/Extension PIN Lock counter
•Verified Code PIN Lock/Verified Code PIN Lock counter
•Password Lock counter for Remote System Programming
•PBX Error Log
•SVM Log and messages (both greeting messages, and voice messages left by callers) recorded on an
SVM card (KX-TDA50 only)
14 SD Memory Card Installation/Upgrade Guide Document Version 2008-11
3.2 Data Reset After Upgrade

4 Restoring a Hybrid IP-PBX to a Previous
System Version (KX-TDA50/KX-TDA100/
KX-TDA200 only)
The following procedure allows you to undo an upgrade and return to the previous version of system software
and data. Use this procedure if the upgrade process did not complete successfully.
4.1 Procedure
1. Turn off the power to the PBX.
2. Remove the new SD Memory Card that is currently installed in the PBX.
3. Set the lock switch of the previous SD Memory Card for read-only access.
LOCK
LOCK
4. Install the previous SD Memory Card in the SD Memory Card slot of the PBX.
5. Slide the System Initialize Switch to the "SYSTEM INITIALIZE" position.
KX-TDA50
Reset Button
System Initialize Switch
Document Version 2008-11 SD Memory Card Installation/Upgrade Guide 15
4.1 Procedure

KX-TDA100/KX-TDA200
System Initialize Switch
Reset Button
SYSTEM
INITIALIZE
RESET
NORMAL
6. Turn on the power to the PBX.
7. While the RUN indicator is flashing, slide the System Initialize Switch back to the "NORMAL" position.
Initialization may take about 1 min to 3 min. When initialization is complete, the RUN indicator will stop
flashing and turn on.
8. Turn off the power to the PBX again.
9. Remove the SD Memory Card from the PBX, and set the lock switch for read/write access.
LOCK
LOCK
10. Turn on the power to the PBX.
The previous version's system data file will be copied from the SD Memory Card to the PBX.
The Hybrid IP-PBX has been restored to the previous version. Please note that the data listed in Section
3.2 Data Reset After Upgrade cannot be restored.
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4.1 Procedure

Document Version 2008-11 SD Memory Card Installation/Upgrade Guide 17
Notes

Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
http://www.panasonic.com/csd
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal
use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic
Communications Co., Ltd.
© Panasonic Communications Co., Ltd. 2006
PSQX3653WA KK0206TK3118