Panasonic KX-UTG200 Service manual

Document Version 2014-04
<KX-UTG300>
Administrator Guide
SIP Phone
Model No. KX-UTG200
KX-UTG300
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
KX-UTG200/KX-UTG300: Software File Version 1.131 or later

Introduction
Outline
This Administrator Guide provides detailed information on the configuration and management of this unit.
Audience
This Administrator Guide contains explanations about the installation, maintenance, and management of the
unit and is aimed at network administrators and phone system dealers.
Technical descriptions are included in this guide. Prior knowledge of networking and VoIP (Voice over Internet
Protocol) is required.
Related Documentation
Getting Started
Briefly describes basic information about the installation of the unit.
Operating Instructions
Describes information about the installation and operation of the unit.
Manuals and supporting information are provided on the Panasonic Web site at:
http://www.panasonic.com/sip
Conventions Used in This Manual
•In descriptions of settings performed on the unit, "select" refers to either touching the screen
(KX-UTG300 only) or pressing [] or [ ] (KX-UTG300 and KX-UTG200) to select items displayed on the
screen.
•The KX-UTA336 Add-on Key Module is also referred to as "KEM" in this manual.
Technical Support
When technical support is required, contact your phone system dealer.
Open Source Software Notice
Parts of this product use open source software. For details about the open source software, see the Operating
Instructions.
Trademarks
•The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use
of such marks by Panasonic System Communications Company of North America is under license.
•Microsoft, Internet Explorer, and Windows are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
•All other trademarks identified herein are the property of their respective owners.
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Introduction

Notes
•The screen shots shown in this guide are provided for reference only, and may differ from the screens
displayed on your PC.
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Introduction

Table of Contents
1 Initial Setup .............................................................................................21
1.1 Setup ................................................................................................................................22
1.1.1 Factory Defaults .............................................................................................................22
1.1.2 Basic Network Setup ......................................................................................................22
1.1.3 Overview of Programming ..............................................................................................24
1.1.4 Phone User Interface Programming ...............................................................................24
1.1.5 Web User Interface Programming ..................................................................................25
1.1.5.1 Password for Web User Interface Programming .........................................................25
1.1.5.2 Before Accessing the Web User Interface ...................................................................25
1.1.5.3 Accessing the Web User Interface ..............................................................................27
1.1.6 Other Network Settings ..................................................................................................30
1.1.6.1 Global Address Detection ............................................................................................30
1.1.6.2 802.1x ..........................................................................................................................30
1.1.6.3 LLDP ............................................................................................................................31
1.2 Reset ................................................................................................................................31
1.2.1 Reset ..............................................................................................................................31
1.2.1.1 Resetting to Factory Default (Factory Setting) ............................................................31
1.2.1.2 Resetting Settings Except Private Settings .................................................................31
1.2.1.3 Resetting Settings Except Network Settings ...............................................................31
1.3 Phonebook .......................................................................................................................32
1.3.1 Local phonebook ............................................................................................................32
1.3.2 LDAP phonebook (optional) ...........................................................................................32
1.3.3 Enterprise phonebook (optional) ....................................................................................32
2 Provisioning ...........................................................................................33
2.1 What is Provisioning? ....................................................................................................34
2.2 Provisioning URL Settings .............................................................................................34
2.2.1 Automatic Discovery of the Provisioning URL ................................................................35
2.2.1.1 SIP PnP .......................................................................................................................35
2.2.1.2 DHCP Option 160/159/66 ............................................................................................36
2.2.1.3 DHCPv6 Sub-option ....................................................................................................37
2.2.1.4 Redirection Server .......................................................................................................37
2.2.2 Manual Configuration of the Provisioning URL ..............................................................39
2.2.2.1 Web User Interface, Phone User Interface ..................................................................39
2.3 Processing Flow of Provisioning URL Setting Selection ............................................40
2.4 Configuration File ...........................................................................................................41
2.4.1 Configuration File Format ...............................................................................................41
2.4.2 Flexible Enabling/Disabling of Parameters .....................................................................42
2.4.3 Device Configuration File Types ....................................................................................43
2.4.4 Priority Given to Each Programming Method .................................................................43
2.4.5 Timing of Configuration File Downloads .........................................................................44
2.5 Processing Flow of Configuration File Download Sequence .....................................45
2.6 Secure Provisioning .......................................................................................................45
2.6.1 Using Encryption When Transferring Configuration Files ..............................................45
2.6.2 Using HTTPS When Transferring Configuration Files ....................................................47
2.7 Firmware Updates ...........................................................................................................49
2.7.1 Updating the Unit’s Firmware .........................................................................................49
2.7.2 Updating the KX-UTA336 Add-on Key Module's Firmware ............................................49
2.8 DHCP Provisioning .........................................................................................................50
3 Phone User Interface Programming .....................................................51
3.1 Phone User Interface Programming ..............................................................................52
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3.1.1 Phone User Interface Feature List and Direct Commands .............................................52
3.1.2 Port Mirroring Settings ....................................................................................................52
4 Web User Interface Programming ........................................................53
4.1 Web User Interface Setting List .....................................................................................54
4.2 Status ...............................................................................................................................70
4.2.1 Version Information ........................................................................................................70
4.2.1.1 Version Information .....................................................................................................71
Model ........................................................................................................................71
Operating Bank .........................................................................................................71
Firmware Version (Bank1) ........................................................................................71
Firmware Version (Bank2) ........................................................................................71
4.2.2 Network Status ...............................................................................................................71
4.2.2.1 Network Status ............................................................................................................72
MAC Address ............................................................................................................72
Ethernet Link Status (LAN Port) ................................................................................72
Ethernet Link Status (PC Port) ..................................................................................72
IP Address Mode ......................................................................................................73
Connection Mode ......................................................................................................73
IP Address ................................................................................................................73
Subnet Mask .............................................................................................................73
Default Gateway .......................................................................................................73
DNS1 ........................................................................................................................74
DNS2 ........................................................................................................................74
IPv6 Connection Mode .............................................................................................74
IPv6 Address .............................................................................................................74
IPv6 Prefix Length .....................................................................................................74
IPv6 Default Gateway ...............................................................................................75
IPv6 DNS1 ................................................................................................................75
IPv6 DNS2 ................................................................................................................75
IP Phone VLAN ID ....................................................................................................75
PC VLAN ID ..............................................................................................................75
IEEE802.1X Status ...................................................................................................76
4.2.3 VoIP Status ....................................................................................................................76
4.2.3.1 VoIP Status ..................................................................................................................76
Line No. .....................................................................................................................76
Phone Number ..........................................................................................................77
VoIP Status ...............................................................................................................77
Default Line ...............................................................................................................77
4.2.4 QoS Status .....................................................................................................................77
4.2.4.1 QoS Status ..................................................................................................................78
Codec ........................................................................................................................78
MOS-CQ ...................................................................................................................78
MOS_LQ ...................................................................................................................78
Voice Quality .............................................................................................................78
4.3 Network ............................................................................................................................79
4.3.1 Basic Network Settings ..................................................................................................79
4.3.1.1 Connection Settings ....................................................................................................80
Host Name ................................................................................................................80
IP Address Mode ......................................................................................................80
Signal Prefer Mode ...................................................................................................80
Media Prefer Mode ...................................................................................................80
4.3.2 IPv4 Network Settings ....................................................................................................81
4.3.2.1 Connection Settings ....................................................................................................81
IP Connection Mode .................................................................................................81
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DNS Connection Mode .............................................................................................81
4.3.2.2 Static Settings ..............................................................................................................82
Static IP Address ......................................................................................................82
Subnet Mask .............................................................................................................82
Default Gateway .......................................................................................................82
DNS1 ........................................................................................................................83
DNS2 ........................................................................................................................83
4.3.3 IPv6 Network Settings ....................................................................................................83
4.3.3.1 Connection Settings ....................................................................................................84
IPv6 Connection Mode .............................................................................................84
IPv6 DNS Connection Mode .....................................................................................84
Allow Auto Configuration ..........................................................................................84
Enable IPv6 Privacy ..................................................................................................84
4.3.3.2 Static Settings ..............................................................................................................84
Static IPv6 Address ...................................................................................................84
IPv6 Prefix Length .....................................................................................................85
IPv6 Default Gateway ...............................................................................................85
IPv6 DNS1 ................................................................................................................85
IPv6 DNS2 ................................................................................................................85
4.3.4 Ethernet Port Settings ....................................................................................................85
4.3.4.1 Link Speed/Duplex Mode ............................................................................................86
LAN Port ...................................................................................................................86
PC Port .....................................................................................................................86
4.3.4.2 LLDP Settings ..............................................................................................................87
Enable LLDP .............................................................................................................87
LLDP-MED Interval timer ..........................................................................................87
4.3.4.3 CDP Settings ...............................................................................................................87
Enable CDP ..............................................................................................................87
CDP Interval timer .....................................................................................................87
4.3.4.4 VLAN Settings .............................................................................................................88
Enable IP Phone VLAN ............................................................................................88
IP Phone VLAN ID ....................................................................................................88
Enable PC VLAN ......................................................................................................88
PC VLAN ID ..............................................................................................................88
4.3.5 IEEE802.1X Settings ......................................................................................................89
4.3.5.1 IEEE802.1X Settings ...................................................................................................89
Enable IEEE802.1X ..................................................................................................89
4.3.5.2 IEEE802.1X Authentication .........................................................................................89
Authentication Protocol .............................................................................................89
Authentication ID .......................................................................................................90
Authentication Password ..........................................................................................90
4.3.6 HTTP Client Settings ......................................................................................................91
4.3.6.1 HTTP Client Settings ...................................................................................................91
HTTP Version ...........................................................................................................91
HTTP User Agent ......................................................................................................91
4.3.6.2 HTTP Authentication ...................................................................................................92
Authentication ID .......................................................................................................92
Authentication Password ..........................................................................................92
4.3.6.3 Proxy Server Settings ..................................................................................................92
Enable Proxy .............................................................................................................92
Proxy Server Address ...............................................................................................93
Proxy Server Port ......................................................................................................93
4.3.7 Global Address Detection ...............................................................................................93
4.3.7.1 STUN Server ...............................................................................................................93
STUN Server Address ..............................................................................................93
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STUN Server Port .....................................................................................................94
4.4 System .............................................................................................................................94
4.4.1 Web Language ...............................................................................................................94
4.4.1.1 Web Language ............................................................................................................94
Language ..................................................................................................................94
4.4.2 Administrator Password .................................................................................................94
4.4.2.1 Administrator Password ...............................................................................................95
Current Password .....................................................................................................95
New Password ..........................................................................................................95
Confirm New Password ............................................................................................95
4.4.3 User Password ...............................................................................................................96
4.4.3.1 User Password ............................................................................................................96
Current Password .....................................................................................................96
New Password ..........................................................................................................96
Confirm New Password ............................................................................................97
4.4.4 Web Server Settings ......................................................................................................97
4.4.4.1 Web Server Settings ....................................................................................................97
Web Server Port .......................................................................................................97
Port Close Timer .......................................................................................................98
4.4.5 Time Adjust Settings ......................................................................................................98
4.4.5.1 Synchronization ...........................................................................................................98
Synchronization by NTP ...........................................................................................98
Synchronization Interval ............................................................................................99
NTP Server Address .................................................................................................99
Time Zone .................................................................................................................99
4.4.5.2 Daylight Saving Time ...................................................................................................99
Enable DST ...............................................................................................................99
DST Offset ..............................................................................................................100
4.4.5.3 Start Day and Time of DST .......................................................................................100
Month ......................................................................................................................100
Day ..........................................................................................................................100
Week .......................................................................................................................101
Time ........................................................................................................................101
4.4.5.4 End Day and Time of DST .........................................................................................101
Month ......................................................................................................................101
Day ..........................................................................................................................102
Week .......................................................................................................................102
Time ........................................................................................................................102
4.5 VoIP ................................................................................................................................102
4.5.1 SIP Settings [Line 1]–[Line n] .......................................................................................103
4.5.1.1 Line 1 .........................................................................................................................103
Enable Line .............................................................................................................103
4.5.1.2 Phone Number ..........................................................................................................104
Phone Number ........................................................................................................104
SIP URI ...................................................................................................................104
4.5.1.3 SIP Server .................................................................................................................104
Registrar Server Address ........................................................................................104
Registrar Server Port ..............................................................................................104
Proxy Server Address .............................................................................................105
Proxy Server Port ....................................................................................................105
Presence Server Address .......................................................................................105
Presence Server Port ..............................................................................................105
4.5.1.4 Outbound Proxy Server .............................................................................................106
Outbound Proxy Server Address ............................................................................106
Outbound Proxy Server Port ...................................................................................106
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4.5.1.5 SIP Service Domain ..................................................................................................106
Service Domain .......................................................................................................106
4.5.1.6 SIP Source Port .........................................................................................................106
Source Port .............................................................................................................106
4.5.1.7 SIP Authentication .....................................................................................................107
Authentication ID .....................................................................................................107
Authentication Password ........................................................................................107
4.5.1.8 SIP Settings ...............................................................................................................107
SIP User Agent .......................................................................................................107
4.5.1.9 DNS ...........................................................................................................................107
Enable DNS SRV lookup ........................................................................................107
SRV lookup Prefix for UDP .....................................................................................108
SRV lookup Prefix for TCP .....................................................................................108
4.5.1.10 Transport Protocol for SIP .........................................................................................108
Transport Protocol ..................................................................................................108
4.5.1.11 Timer Settings ...........................................................................................................109
T1 Timer ..................................................................................................................109
T2 Timer ..................................................................................................................109
Timer B (milliseconds) ............................................................................................109
Timer D (milliseconds) ............................................................................................110
Timer F (milliseconds) .............................................................................................110
Timer H (milliseconds) ............................................................................................110
Timer J (milliseconds) .............................................................................................110
4.5.1.12 Quality of Service (QoS) ............................................................................................110
SIP Packet QoS (DSCP) .........................................................................................110
4.5.1.13 SIP extensions ...........................................................................................................111
Supports 100rel (RFC 3262) ...................................................................................111
Supports Session Timer (RFC 4028) ......................................................................111
4.5.1.14 NAT Identity ...............................................................................................................111
Keep Alive Interval ..................................................................................................111
Supports Rport (RFC 3581) ....................................................................................112
STUN ......................................................................................................................112
4.5.1.15 Security ......................................................................................................................112
Enable SSAF (SIP Source Address Filter) .............................................................112
4.5.2 VoIP Settings ................................................................................................................113
4.5.2.1 RTP Settings .............................................................................................................113
RTP Packet Time ....................................................................................................113
Minimum RTP Port Number ....................................................................................113
Maximum RTP Port Number ...................................................................................113
4.5.3 VoIP Settings [Line 1]–[Line n] .....................................................................................114
4.5.3.1 Max Connection .........................................................................................................114
Max Connection ......................................................................................................114
RTP Packet QoS (DSCP) .......................................................................................114
RTCP Packet QoS (DSCP) .....................................................................................115
4.5.3.2 Statistical Information ................................................................................................115
RTCP Enable ..........................................................................................................115
RTCP-XR ................................................................................................................115
4.5.3.3 Jitter Buffer ................................................................................................................115
Maximum Delay ......................................................................................................115
Minimum Delay .......................................................................................................116
Initial Delay .............................................................................................................116
4.5.3.4 DTMF .........................................................................................................................116
DTMF Type .............................................................................................................116
DTMF Relay ............................................................................................................117
Telephone-event Payload Type ..............................................................................117
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4.5.3.5 Call Hold ....................................................................................................................117
Supports RFC 2543 (c=0.0.0.0) ..............................................................................117
4.5.3.6 CODEC Preferences .................................................................................................118
G722 (Enable) .........................................................................................................118
G722 (Priority) .........................................................................................................118
PCMA (Enable) .......................................................................................................118
PCMA (Priority) .......................................................................................................118
G726–32 (Enable) ..................................................................................................118
G726–32 (Priority) ...................................................................................................119
G729A (Enable) ......................................................................................................119
G729A (Priority) ......................................................................................................119
G729A (Annexb) .....................................................................................................119
PCMU (Enable) .......................................................................................................119
PCMU (Priority) .......................................................................................................120
4.5.3.7 NAT Identity ...............................................................................................................120
RTP Keep Alive Interval ..........................................................................................120
4.6 Telephone ......................................................................................................................120
4.6.1 Call Control ...................................................................................................................121
4.6.1.1 Call Control ................................................................................................................121
Inter-digit Timeout ...................................................................................................121
Timer for Dial Plan ..................................................................................................121
International Call Prefix ...........................................................................................121
Country Calling Code ..............................................................................................122
National Access Code .............................................................................................122
Default Line .............................................................................................................122
4.6.1.2 Call Rejection Phone Numbers .................................................................................123
1–30 ........................................................................................................................123
4.6.2 Call Control [Line 1]–[Line n] ........................................................................................123
4.6.2.1 Call Control ................................................................................................................124
Display Name ..........................................................................................................124
Send SUBSCRIBE to Voice Mail Server ................................................................124
Voice Mail Access Number .....................................................................................125
Enable Shared Call .................................................................................................125
Feature Key Synchronization ..................................................................................125
Conference Server URI ...........................................................................................126
Resource List URI ...................................................................................................126
MoH Server URI ......................................................................................................126
4.6.2.2 Dial Plan ....................................................................................................................127
Dial Plan (max 1024 characters) .............................................................................127
Call Even If Dial Plan Does Not Match ...................................................................127
4.6.2.3 Call Features .............................................................................................................127
Block Caller ID ........................................................................................................127
Block Anonymous Call ............................................................................................128
Do Not Disturb ........................................................................................................128
Return Code When DND ........................................................................................128
Return Code When Refuse .....................................................................................128
Auto Answer ............................................................................................................129
4.6.2.4 Call Forward ..............................................................................................................129
Unconditional (Enable Call Forward) ......................................................................129
Unconditional (Phone Number) ..............................................................................129
Busy (Enable Call Forward) ....................................................................................130
Busy (Phone Number) ............................................................................................130
No Answer (Enable Call Forward) ..........................................................................131
No Answer (Phone Number) ...................................................................................131
No Answer (Ring Count) .........................................................................................132
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4.6.2.5 Call Park & Call Pickup ..............................................................................................132
Call Park (Enable) ...................................................................................................132
Call Park (Code) .....................................................................................................132
Call Park Retrieve (Enable) ....................................................................................132
Call Park Retrieve (Code) .......................................................................................133
Call Park Subscribe Enable ....................................................................................133
Call Pickup (Enable) ...............................................................................................133
Call Pickup (Code) ..................................................................................................133
Group Pickup (Enable) ............................................................................................133
Group Pickup (Code) ..............................................................................................134
Directed Call Pickup (Enable) .................................................................................134
Directed Call Pickup (Code) ....................................................................................134
4.6.3 Flexible Button Settings ................................................................................................135
4.6.3.1 Flexible Button Settings .............................................................................................135
Type (No. 1–24) ......................................................................................................135
Parameter (No. 1–24) .............................................................................................135
Label Name (No. 1–24) ..........................................................................................135
4.6.4 Flexible Button Settings (KEM) (KX-UTG300 only) ......................................................136
4.6.4.1 KEM 1 ........................................................................................................................136
Type (No. 1–36) ......................................................................................................136
Parameter (No. 1–36) .............................................................................................136
Label Name (No. 1–36) ..........................................................................................137
4.6.4.2 KEM 2 ........................................................................................................................137
Type (No. 1–36) ......................................................................................................137
Parameter (No. 1–36) .............................................................................................137
Label Name (No. 1–36) ..........................................................................................137
4.6.5 Bluetooth (KX-UTG300 only) ........................................................................................138
4.6.5.1 Bluetooth ...................................................................................................................138
Enable Bluetooth ....................................................................................................138
4.6.6 Tone Settings ...............................................................................................................139
4.6.6.1 Dial Tone ...................................................................................................................139
Tone Frequencies ...................................................................................................139
Tone Timings ..........................................................................................................140
4.6.6.2 Busy Tone .................................................................................................................140
Tone Frequencies ...................................................................................................140
Tone Timings ..........................................................................................................140
4.6.6.3 Ringing Tone .............................................................................................................141
Tone Frequencies ...................................................................................................141
Tone Timings ..........................................................................................................141
4.6.6.4 Stutter Tone ...............................................................................................................141
Tone Frequencies ...................................................................................................141
Tone Timings ..........................................................................................................142
4.6.6.5 Reorder Tone ............................................................................................................142
Tone Frequencies ...................................................................................................142
Tone Timings ..........................................................................................................142
4.6.7 Telephone Settings ......................................................................................................143
4.6.7.1 Telephone Settings ....................................................................................................143
Key Click Tone ........................................................................................................143
Extension PIN .........................................................................................................143
Number Matching Lower Digit .................................................................................144
4.6.7.2 Hotline .......................................................................................................................144
Enable Hotline .........................................................................................................144
Phone Number ........................................................................................................144
Delay Time (0-10) ...................................................................................................144
4.6.7.3 Multicast Paging ........................................................................................................144
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Enable Multicast Paging .........................................................................................144
Send Paging Timeout .............................................................................................145
Disconnect Paging Timeout ....................................................................................145
Paging Codec .........................................................................................................145
Paging DND ............................................................................................................145
Address (No. 1-10) ..................................................................................................146
Port (No. 1-10) ........................................................................................................146
Priority (No. 1-10) ....................................................................................................146
Label (No. 1-10) ......................................................................................................146
Send Paging (No. 1-10) ..........................................................................................146
4.6.8 Phonebook ...................................................................................................................147
4.6.8.1 Import Phonebook .....................................................................................................147
File Name ................................................................................................................147
4.6.8.2 Export Phonebook .....................................................................................................147
4.6.9 LDAP ............................................................................................................................148
4.6.9.1 LDAP .........................................................................................................................148
Enable LDAP ..........................................................................................................148
LDAP Server Address .............................................................................................148
LDAP Server Port ...................................................................................................148
LDAP Authentication ID ..........................................................................................149
LDAP Authentication Password ..............................................................................149
LDAP Search Base .................................................................................................149
4.7 Application .....................................................................................................................149
4.7.1 Application Settings ......................................................................................................149
4.7.1.1 Application Settings ...................................................................................................150
Enable Application ..................................................................................................150
Application Server ...................................................................................................150
4.7.1.2 Service Settings .........................................................................................................150
Service URL ............................................................................................................150
User ID ....................................................................................................................150
Password ................................................................................................................150
4.7.2 Broadsoft Settings [Remote Office] ..............................................................................151
4.7.2.1 Remote Office Settings ..............................................................................................151
Enable Remote office .............................................................................................151
Remote Phone Number ..........................................................................................151
4.7.3 Broadsoft Settings [Hide Number] ................................................................................152
4.7.3.1 Hide Number Settings ...............................................................................................152
Enable Hide Number (Caller ID Blocking) ..............................................................152
4.7.4 Broadsoft Settings [Simultaneous Ring] .......................................................................152
4.7.4.1 Simultaneous Ring Settings ......................................................................................152
Enable Simultaneous Ring .....................................................................................152
Do not ring my Simultaneous Ring Numbers if I'm already on a call ......................153
Phone Number (1-10) .............................................................................................153
Answer confirmation required (1-10) ......................................................................153
4.7.5 Broadsoft Settings [Anywhere] .....................................................................................154
4.7.5.1 Anywhere Settings .....................................................................................................154
Alert all locations for Click-to-Dial calls ...................................................................154
4.7.5.2 Location Settings .......................................................................................................154
Action ......................................................................................................................154
Phone Number ........................................................................................................154
Description ..............................................................................................................155
4.7.5.3 Phone Number ..........................................................................................................155
Enable this Location (1-10) .....................................................................................155
Phone Number (1-10) .............................................................................................155
Description (1-10) ...................................................................................................155
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Enable Diversion Inhibitor .......................................................................................155
Require Answer Confirmation .................................................................................155
Use BroadWorks-based Call Control Services .......................................................156
4.7.6 Branding Settings .........................................................................................................156
4.7.6.1 Branding Settings ......................................................................................................156
Logo URL ................................................................................................................156
Wallpaper URL ........................................................................................................156
4.8 Maintenance ..................................................................................................................157
4.8.1 Import Configuraiton File ..............................................................................................157
4.8.1.1 Web Configuration .....................................................................................................157
File Name ................................................................................................................157
4.8.1.2 Provision Configuration .............................................................................................157
File Name ................................................................................................................157
4.8.2 Export Configuraiton File ..............................................................................................158
4.8.2.1 Web Configuration .....................................................................................................158
4.8.2.2 Provision Configuration .............................................................................................158
4.8.3 Firmware Maintenance .................................................................................................158
4.8.3.1 Firmware Maintenance ..............................................................................................159
Enable Firmware Update ........................................................................................159
Firmware File URL ..................................................................................................159
4.8.4 Local Firmware Update ................................................................................................159
4.8.4.1 Local Firmware Update .............................................................................................160
File Name ................................................................................................................160
4.8.5 Provisioning Maintenance ............................................................................................160
4.8.5.1 Provisioning Maintenance .........................................................................................160
Enable Provisioning ................................................................................................160
Provision Server ......................................................................................................161
Authentication ID .....................................................................................................161
Authentication Password ........................................................................................161
Enable SIP PnP ......................................................................................................161
Enable DHCP Option 160 .......................................................................................162
Enable DHCP Option 159 .......................................................................................162
Enable DHCP Option 66 .........................................................................................162
Enable DHCPv6 Sub Option 1 ................................................................................162
Cyclic Auto Resync .................................................................................................162
Resync Interval .......................................................................................................163
Header Value for Resync Event .............................................................................163
4.8.6 SSH ..............................................................................................................................163
4.8.6.1 SSH ...........................................................................................................................164
Enable SSH ............................................................................................................164
4.8.7 Reset & Restart ............................................................................................................164
4.8.7.1 Reset Excluding Private Settings ..............................................................................164
4.8.7.2 Reset Excluding Network Settings ............................................................................164
4.8.7.3 Reset Web Settings ...................................................................................................165
4.8.7.4 Factory Reset ............................................................................................................165
4.8.7.5 Restart .......................................................................................................................165
4.9 Diagnostic ......................................................................................................................165
4.9.1 Log Settings .................................................................................................................165
4.9.1.1 General Settings ........................................................................................................165
Log to standard output ............................................................................................165
Log to file ................................................................................................................166
Log file max size .....................................................................................................166
4.9.1.2 Upload Settings .........................................................................................................166
Upload log file to server ..........................................................................................166
Upload log server ....................................................................................................166
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Upload log base file name ......................................................................................166
Upload file name append mode ..............................................................................166
Upload period ..........................................................................................................167
Upload immediately once file is full .........................................................................167
4.9.1.3 Syslog Settings ..........................................................................................................167
Report log to sysLog server ....................................................................................167
SysLog server .........................................................................................................167
SysLog port .............................................................................................................167
SysLog severity .......................................................................................................168
4.9.1.4 Log Level Settings .....................................................................................................168
All ............................................................................................................................168
CENTRAL ...............................................................................................................168
DHCPv4 ..................................................................................................................169
DHCPv6 ..................................................................................................................169
FHAL .......................................................................................................................169
HTTP Server ...........................................................................................................170
HTTP CGI ...............................................................................................................170
I18N ........................................................................................................................171
IPPS ........................................................................................................................171
LLDPCDP ...............................................................................................................171
MCABBER_CLIENT ...............................................................................................172
MCU ........................................................................................................................172
MMI .........................................................................................................................172
NETWORK_CONTROL ..........................................................................................173
PCU ........................................................................................................................173
PJCU-0 ...................................................................................................................174
PJCU-1 ...................................................................................................................174
PJCU-2 ...................................................................................................................174
PJCU-3 ...................................................................................................................175
PJCU-4 ...................................................................................................................175
PJCU-5 ...................................................................................................................175
PJCU-6 ...................................................................................................................176
PJCU-7 ...................................................................................................................176
PROVISION ............................................................................................................177
SIP_PNP .................................................................................................................177
SWITCH_CONF ......................................................................................................177
UPGRADER ............................................................................................................178
CONFIGSYS ...........................................................................................................178
DCM ........................................................................................................................178
FDT .........................................................................................................................179
NTP .........................................................................................................................179
FILESAVER ............................................................................................................180
FOS .........................................................................................................................180
DNS ........................................................................................................................180
FTPC .......................................................................................................................181
NET .........................................................................................................................181
SUU ........................................................................................................................181
PHONE_BOOK .......................................................................................................182
CALL_HISTORY .....................................................................................................182
ACU ........................................................................................................................183
XML_APP ...............................................................................................................183
WPA_SUPPLICANT ...............................................................................................183
4.9.2 Log Display ...................................................................................................................184
4.9.2.1 Filter ...........................................................................................................................184
Modules ..................................................................................................................184
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Classes ...................................................................................................................185
4.9.2.2 Log .............................................................................................................................186
Log ..........................................................................................................................186
4.9.3 System Dump ...............................................................................................................186
4.9.3.1 Running Information ..................................................................................................186
4.9.4 Sniffer Dump ................................................................................................................187
4.9.4.1 Sniffer Log .................................................................................................................187
Enable Log ..............................................................................................................187
5 Configuration File Programming ........................................................189
5.1 Configuration File Parameter List ...............................................................................190
5.2 General Information on the Configuration Files ........................................................200
5.2.1 Configuration File Parameters ......................................................................................200
5.2.2 Characters Available for String Values .........................................................................200
5.2.3 XML Formatting Basics ................................................................................................201
5.3 System Settings ............................................................................................................202
5.3.1 Login Account Settings .................................................................................................202
ADMIN_ID .................................................................................................................202
ADMIN_PASS ...........................................................................................................202
USER_ID ...................................................................................................................202
USER_PASS .............................................................................................................202
5.3.2 System Time Settings ..................................................................................................203
TIME_ZONE ..............................................................................................................203
DST_ENABLE ...........................................................................................................203
DST_OFFSET ...........................................................................................................204
DST_START_MONTH ...............................................................................................204
DST_START_ORDINAL_DAY ..................................................................................204
DST_START_DAY_OF_WEEK .................................................................................205
DST_START_TIME ...................................................................................................205
DST_STOP_MONTH ................................................................................................206
DST_STOP_ORDINAL_DAY ....................................................................................206
DST_STOP_DAY_OF_WEEK ...................................................................................206
DST_STOP_TIME .....................................................................................................207
5.3.3 Syslog Settings .............................................................................................................207
SYSLOG_ADDR ........................................................................................................207
SYSLOG_PORT ........................................................................................................207
SYSLOG_SERVER_ENABLE ...................................................................................208
SYSLOG_SEVERITY ................................................................................................208
5.3.4 KEM (KX-UTA336 Add-on Key Module) Update Settings ............................................208
KEM_UPGRADE_ENABLE .......................................................................................208
KEM_VERSION .........................................................................................................208
KEM_FILE_PATH ......................................................................................................209
KEM_UPGRADE_AUTO ...........................................................................................209
5.3.5 Firmware Update Settings ............................................................................................210
FIRM_UPGRADE_ENABLE ......................................................................................210
FIRM_VERSION ........................................................................................................210
FIRM_FILE_PATH .....................................................................................................210
FIRM_UPGRADE_AUTO ..........................................................................................211
5.3.6 Provisioning Settings ....................................................................................................211
PROVISION_ENABLE ..............................................................................................211
OPTION160_ENABLE ...............................................................................................212
OPTION159_ENABLE ...............................................................................................212
OPTION66_ENABLE .................................................................................................212
IPV6_SUB_OPTION_ENABLE .................................................................................212
SIPPNP_ENABLE .....................................................................................................212
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CFG_STANDARD_FILE_PATH ................................................................................213
CFG_PRODUCT_FILE_PATH ..................................................................................213
CFG_MASTER_FILE_PATH .....................................................................................214
CFG_FILE_KEY ........................................................................................................215
CFG_FILE_KEY_LENGTH ........................................................................................215
CFG_CYCLIC ............................................................................................................216
CFG_CYCLIC_INTVL ................................................................................................216
CFG_RTRY_INTVL ...................................................................................................216
CFG_RESYNC_TIME ...............................................................................................216
CFG_RESYNC_FROM_SIP ......................................................................................217
USR_PROV_SVR_URL ............................................................................................217
USR_PROV_SVR_AUTH_ID ....................................................................................218
USR_PROV_SVR_AUTH_PASSWORD ...................................................................218
CFG_ROOT_CERTIFICATE_PATH1 .......................................................................218
CFG_ROOT_CERTIFICATE_PATH2 .......................................................................218
CFG_ROOT_CERTIFICATE_PATH3 .......................................................................219
5.4 Network Settings ...........................................................................................................219
5.4.1 IP Settings ....................................................................................................................219
IP_ADDR_MODE ......................................................................................................219
ALLOW_AUTO_CFG ................................................................................................220
IP_MODE_PREF_SIGNAL ........................................................................................220
IP_MODE_PREF_MEDIA .........................................................................................220
IPV6_PRIVACY .........................................................................................................220
5.4.2 LLDP-MED Settings .....................................................................................................221
LLDP_TRAFFIC_TO_PC_PORT ..............................................................................221
LLDP_ASSTID ...........................................................................................................221
LLDP_POWER_PRIORITY .......................................................................................221
5.4.3 CDP ..............................................................................................................................221
CDP_TRAFFIC_TO_PC_PORT ................................................................................221
5.4.4 IEEE 802.1X Settings ...................................................................................................222
IEEE8021X_ENABLE ................................................................................................222
IEEE8021X_AUTH_PRTCL ......................................................................................222
IEEE8021X_USER_ID ..............................................................................................222
IEEE8021X_USER_PASS ........................................................................................222
5.4.5 HTTP Settings ..............................................................................................................223
HTTPD_PORTOPEN_AUTO ....................................................................................223
HTTP_VER ................................................................................................................223
HTTP_USER_AGENT ...............................................................................................223
HTTP_SSL_VERIFY .................................................................................................224
5.4.6 Time Adjust Settings ....................................................................................................224
NTP_MODE ...............................................................................................................224
NTP_ADDR ...............................................................................................................225
TIME_SYNC_INTVL ..................................................................................................225
TIME_QUERY_INTVL ...............................................................................................225
5.4.7 STUN Settings ..............................................................................................................225
STUN_SERV_ADDR .................................................................................................225
STUN_SERV_PORT .................................................................................................226
5.4.8 LDAP Settings ..............................................................................................................226
LDAP_SERVER ........................................................................................................226
LDAP_PORT .............................................................................................................226
LDAP_SEARCH_BASE_DN .....................................................................................226
LDAP_ENABLE .........................................................................................................227
LDAP_USER_DN ......................................................................................................227
LDAP_PASSWORD ..................................................................................................227
5.5 Telephone Settings .......................................................................................................227
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5.5.1 Call Control Settings .....................................................................................................227
FIRSTDIGIT_TIM .......................................................................................................227
INTDIGIT_TIM ...........................................................................................................228
MACRODIGIT_TIM ....................................................................................................228
INTERNATIONAL_ACCESS_CODE .........................................................................228
COUNTRY_CALLING_CODE ...................................................................................228
NATIONAL_ACCESS_CODE ...................................................................................229
HOLD_RECALL_TIM ................................................................................................229
AUTO_ANS_RING_TIM ............................................................................................229
ONHOOK_TRANSFER_ENABLE .............................................................................229
KEY_PAD_TONE ......................................................................................................229
5.5.2 Telephone Settings ......................................................................................................230
NUMBER_MATCHING_LOWER_DIGIT ...................................................................230
DISPLAY_DATE_PATTERN .....................................................................................230
DISPLAY_TIME_PATTERN ......................................................................................230
DEFAULT_LINE ........................................................................................................231
DEFAULT_LANGUAGE ............................................................................................231
EXTENSION_PIN ......................................................................................................231
POUND_KEY_DELIMITER_ENABLE .......................................................................231
5.5.3 Multicast paging ...........................................................................................................232
MPAGE_ADDR .........................................................................................................232
MPAGE_PORT ..........................................................................................................232
MPAGE_PRIORITY ...................................................................................................232
MPAGE_ LABEL .......................................................................................................232
MPAGE_SEND_ENABLE .........................................................................................233
MPAGE_ENABLE .....................................................................................................233
MPAGE_SEND_TIMER ............................................................................................233
MPAGE_CODEC .......................................................................................................233
MPAGE_DISC_TIM ...................................................................................................234
MPAGE_DND_ENABLE ............................................................................................234
5.5.4 Hotline Settings ............................................................................................................234
HOT_LINE_ENABLE .................................................................................................234
HOT_LINE_NUMBER ...............................................................................................234
HOT_LINE_DELAY_TIME .........................................................................................234
5.5.5 Tone Settings ...............................................................................................................235
DIAL_TONE1_FRQ ...................................................................................................235
DIAL_TONE1_GAIN ..................................................................................................235
DIAL_TONE1_RPT ...................................................................................................235
DIAL_TONE1_TIMING ..............................................................................................235
DIAL_TONE2_FRQ ...................................................................................................236
DIAL_TONE2_GAIN ..................................................................................................236
DIAL_TONE2_RPT ...................................................................................................236
DIAL_TONE2_TIMING ..............................................................................................236
BUSY_TONE_FRQ ...................................................................................................237
BUSY_TONE_GAIN ..................................................................................................237
BUSY_TONE_RPT ....................................................................................................237
BUSY_TONE_TIMING ..............................................................................................237
RINGBACK_TONE_FRQ ..........................................................................................238
RINGBACK_TONE_GAIN .........................................................................................238
RINGBACK_TONE_RPT ...........................................................................................238
RINGBACK_TONE_TIMING .....................................................................................238
DIAL_TONE4_FRQ ...................................................................................................239
DIAL_TONE4_GAIN ..................................................................................................239
DIAL_TONE4_RPT ...................................................................................................239
DIAL_TONE4_TIMING ..............................................................................................239
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REORDER_TONE_FRQ ...........................................................................................240
REORDER_TONE_GAIN ..........................................................................................240
REORDER_TONE_RPT ...........................................................................................240
REORDER_TONE_TIMING ......................................................................................241
HOLD_TONE_FRQ ...................................................................................................241
HOLD_TONE_GAIN ..................................................................................................241
HOLD_TONE_RPT ...................................................................................................241
HOLD_TONE_TIMING ..............................................................................................242
HOLD_ALARM_FRQ .................................................................................................242
HOLD_ALARM_GAIN ...............................................................................................242
HOLD_ALARM_RPT .................................................................................................242
HOLD_ALARM_TIMING ............................................................................................242
CW_TONE1_FRQ .....................................................................................................243
CW_TONE1_GAIN ....................................................................................................243
CW_TONE1_RPT .....................................................................................................243
CW_TONE1_TIMING ................................................................................................243
BELL_CORE_PATTERN1_TIMING ..........................................................................244
BELL_CORE_PATTERN2_TIMING ..........................................................................244
BELL_CORE_PATTERN3_TIMING ..........................................................................244
BELL_CORE_PATTERN4_TIMING ..........................................................................245
BELL_CORE_PATTERN5_TIMING ..........................................................................245
5.5.6 Flexible Button Settings ................................................................................................245
FLEX_BUTTON_FACILITY_ACT ..............................................................................245
FLEX_BUTTON_FACILITY_ARG .............................................................................245
FLEX_BUTTON_LABEL ............................................................................................246
5.5.7 KEM1 (KX-UTA336 Add-on Key Module 1) Button Settings ........................................246
KEM1_BUTTON_FACILITY_ACT .............................................................................246
KEM1_BUTTON_FACILITY_ARG ............................................................................246
KEM1_BUTTON_FACILITY_LABEL .........................................................................247
5.5.8 KEM2 (KX-UTA336 Add-on Key Module 2) Button Settings ........................................247
KEM2_BUTTON_FACILITY_ACT .............................................................................247
KEM2_BUTTON_FACILITY_ARG ............................................................................247
KEM2_BUTTON_FACILITY_LABEL .........................................................................247
5.5.9 XML Application Settings .............................................................................................248
XMLAPP_ENABLE ....................................................................................................248
XMLAPP_USERID ....................................................................................................248
XMLAPP_USERPASS ..............................................................................................248
XMLAPP_SERVER_TYPE ........................................................................................248
XMLAPP_SERVICEURL ...........................................................................................249
XMLAPP_LOGO_URL ..............................................................................................249
XMLAPP_WALLPAPER_URL ...................................................................................249
5.6 All Lines Settings ..........................................................................................................249
5.6.1 All Lines - Codec Settings ............................................................................................249
CODEC_G729_PARAM ............................................................................................249
5.6.2 All Lines - VoIP Settings ...............................................................................................250
RTP_PORT_MIN .......................................................................................................250
RTP_PORT_MAX ......................................................................................................250
RTP_PTIME ..............................................................................................................250
OUTBANDDTMF_VOL ..............................................................................................251
INBANDDTMF_VOL ..................................................................................................251
5.6.3 All Lines - Call Control Settings ....................................................................................251
RETURN_VOL_SET_DEFAULT_ENABLE ...............................................................251
5.7 Per Line Settings ...........................................................................................................251
5.7.1 Per Line - VoIP .............................................................................................................251
CODEC_ENABLE_G722 ...........................................................................................251
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CODEC_ENABLE_PCMA .........................................................................................252
CODEC_ENABLE_G726_32 .....................................................................................252
CODEC_ENABLE_G729A ........................................................................................252
CODEC_ENABLE_PCMU .........................................................................................252
CODEC_PRIORITY_G722 ........................................................................................252
CODEC_PRIORITY_PCMA ......................................................................................253
CODEC_PRIORITY_G726_32 ..................................................................................253
CODEC_PRIORITY_G729A .....................................................................................253
CODEC_PRIORITY_PCMU ......................................................................................253
CODEC_ANNEXB_G729A ........................................................................................253
DSCP_RTP ...............................................................................................................254
DSCP_RTCP .............................................................................................................254
RTCP_INTVL .............................................................................................................254
MAX_DELAY .............................................................................................................254
MIN_DELAY ..............................................................................................................255
NOM_DELAY ............................................................................................................255
RTCP_ENABLE .........................................................................................................255
RTCPXR_ENABLE ....................................................................................................255
RTP_CLOSE_ENABLE .............................................................................................256
DTMF_RELAY ...........................................................................................................256
DTMF_MODE ............................................................................................................256
TELEVENT_PAYLOAD .............................................................................................256
RFC2543_HOLD_ENABLE .......................................................................................257
MAX_CONNECTION .................................................................................................257
VQM_PUBLISH .........................................................................................................257
RTCPXR_IN_SDP_ENABLE .....................................................................................257
5.7.2 Per Line - Call Control Settings ....................................................................................258
VM_SUBSCRIBE_ENABLE ......................................................................................258
CONFERENCE_SERVER_URI ................................................................................258
DISPLAY_NAME .......................................................................................................258
VM_NUMBER ............................................................................................................259
DIAL_PLAN ...............................................................................................................259
DIAL_PLAN_NOT_MATCH_ENABLE .......................................................................259
SHARED_CALL_ENABLE ........................................................................................260
CALLPARK_SUBSCRIBE_ENABLE .........................................................................260
FWD_DND_SYNCHRO_ENABLE ............................................................................260
RESOURCELIST_URI ..............................................................................................261
CW_ENABLE ............................................................................................................261
BLOCK_CALLER_ID .................................................................................................262
BLOCK_ANONYMOUS_CALL ..................................................................................262
DND_ENABLE ...........................................................................................................262
FWD_UNCONDITIONAL_ENABLE ..........................................................................262
FWD_UNCONDITIONAL_NUMBER .........................................................................262
FWD_BUSY_ENABLE ..............................................................................................263
FWD_BUSY_NUMBER .............................................................................................263
FWD_NO_ANSWER_ENABLE .................................................................................263
FWD_NO_ANSWER_NUMBER ................................................................................263
FWD_NO_ANSWER_TIMEOUT ...............................................................................264
PARK_ENABLE .........................................................................................................264
PARK_CODE ............................................................................................................264
PARK_RETRIEVE_ENABLE .....................................................................................264
PARK_RETRIEVE_CODE ........................................................................................264
PICKUP_ENABLE .....................................................................................................265
PICKUP_CODE .........................................................................................................265
GPICKUP_ENABLE ..................................................................................................265
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GPICKUP_CODE ......................................................................................................265
DPICKUP_ENABLE ..................................................................................................265
DPICKUP_CODE ......................................................................................................266
TALK_PACKAGE ......................................................................................................266
HOLD_PACKAGE .....................................................................................................266
EMERGENCY_NUMBER ..........................................................................................266
ACD_ENABLE ...........................................................................................................267
ACD_CCSTATUS_ENABLE .....................................................................................267
ACD_REASONCODE_ACTIVE[1-10] .......................................................................267
ACD_REASONCODEAME[1-10] ..............................................................................267
ACD_REASONCODE_VALUE[1-10] ........................................................................267
HOTELING_ENABLE ................................................................................................268
5.7.3 Per Line - SIP Settings .................................................................................................268
PHONE_NUMBER ....................................................................................................268
SIP_URI .....................................................................................................................268
LINE_ENABLE ..........................................................................................................269
SIP_USER_AGENT ..................................................................................................269
SIP_AUTHID .............................................................................................................269
SIP_PASS .................................................................................................................269
SIP_SRC_PORT .......................................................................................................270
SIP_PRXY_ADDR .....................................................................................................270
SIP_PRXY_PORT .....................................................................................................270
SIP_RGSTR_ADDR ..................................................................................................270
SIP_RGSTR_PORT ..................................................................................................271
SIP_SVCDOMAIN .....................................................................................................271
REG_EXPIRE_TIME .................................................................................................271
REG_INTERVAL_RATE ............................................................................................271
SIP_SESSION_TIME ................................................................................................272
DSCP_SIP .................................................................................................................272
SIP_TIMER_T1 .........................................................................................................272
SIP_TIMER_T2 .........................................................................................................272
SIP_TIMER_T4 .........................................................................................................273
SIP_FOVR_NORSP ..................................................................................................273
SIP_FOVR_MAX .......................................................................................................273
SIP_DNSSRV_ENA ..................................................................................................274
SIP_UDP_SRV_PREFIX ...........................................................................................274
SIP_TCP_SRV_PREFIX ...........................................................................................274
SIP_100REL_ENABLE ..............................................................................................275
SIP_INVITE_EXPIRE ................................................................................................275
SIP_PRSNC_ADDR ..................................................................................................275
SIP_PRSNC_PORT ..................................................................................................275
PORT_PUNCH_INTVL ..............................................................................................276
SIP_ADD_RPORT .....................................................................................................276
SIP_STUN_ENABLE .................................................................................................276
SIP_RTP_KA_INTVL .................................................................................................276
SIP_SUBS_EXPIRE ..................................................................................................277
SUB_RTX_INTVL ......................................................................................................277
REG_RTX_INTVL .....................................................................................................277
SIP_PRIVACY ...........................................................................................................277
SIP_OUTPROXY_ADDR ..........................................................................................277
SIP_OUTPROXY_PORT ...........................................................................................278
SIP_TRANSPORT .....................................................................................................278
SIP_ANM_DISPNAME ..............................................................................................278
SIP_ANM_USERNAME ............................................................................................278
SIP_ANM_HOSTNAME ............................................................................................279
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SIP_DETECT_SSAF .................................................................................................279
SIP_TIMER_B ...........................................................................................................279
SIP_TIMER_D ...........................................................................................................279
SIP_TIMER_F ...........................................................................................................280
SIP_TIMER_H ...........................................................................................................280
SIP_TIMER_J ............................................................................................................280
ADD_TRANSPORT_UDP .........................................................................................280
SIP_RESPONSE_CODE_DND .................................................................................281
SIP_RESPONSE_CODE_CALL_REJECT ...............................................................281
SIP_FOVR_MODE ....................................................................................................281
SIP_403_REG_SUB_RTX ........................................................................................281
SIP_DUAL_STACK_SDP_MODE .............................................................................281
AUTH_INCOMING_INVITE .......................................................................................282
SIP_RINGIN_TIMER .................................................................................................282
5.8 SSH Settings ..................................................................................................................282
SSH_USER_NAME ......................................................................................................282
SSH_PASSWORD .......................................................................................................282
SSH_ACCESS_DISABLE ............................................................................................283
6 Useful Telephone Functions ...............................................................285
6.1 Phonebook Import and Export .....................................................................................286
6.1.1 Import/Export Operation ...............................................................................................287
6.2 Dial Plan .........................................................................................................................288
6.2.1 Dial Plan Settings .........................................................................................................289
6.3 Flexible Buttons ............................................................................................................292
6.3.1 Flexible Button Settings ................................................................................................293
7 Troubleshooting ...................................................................................295
7.1 Troubleshooting ............................................................................................................296
7.2 Diagnostic Settings .......................................................................................................299
7.2.1 Log Settings .................................................................................................................299
7.2.2 Log Display ...................................................................................................................300
7.2.3 System Dump ...............................................................................................................300
7.2.4 Sniffer Dump ................................................................................................................300
7.3 QoS Status (Voice Quality Monitoring) .......................................................................300
7.4 Importing/Exporting settings .......................................................................................301
7.5 SSH Settings (Debug Settings) ....................................................................................301
Index............................................................................................................303
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