Panasonic KX-TGP500 User manual

Base Station Capabilities
A single base station can handle up to eight lines, six handsets, and three simultaneous calls.
Note the top of the phone's screen; there are three handset icons. A hollow icon means “available,” while a
solid icon means “in use.” If all three icons are solid, you will not be able to make an additional call.
Placing a Call
•Press the [TALK] or [SPEAKER] button and dial the number.
•You may press the [#] button to immediately connect the call, or wait until it dials automatically.
•You may also dial a number first and then press the [TALK] or [SPEAKER] button.
Answering A Call
•When you hear the ringer, the MWI will also flash.
•You may either press the [TALK] or [SPEAKER] button, or the flashing [CALL] softkey.
Speaker Phone
•Press the [SPEAKER] button to activate; press the [TALK] button to return to handset mode.
Silencing A Call
•Press the [SILENCE] softkey or [OFF] button as the phone rings. After ringing, the caller will
proceed to the next call handling rule as defined in your Phone.com Control Panel (typically this is
voicemail).
Ending A Call
•Whether using the handset or speaker phone, press the [OFF] button.

Redial
•From the main idle screen, press the [REDIAL] button, then press the [UP] and [DOWN] keys to
scroll through the list of outgoing calls.
•Press the [TALK] or [SPEAKER] button to dial the selected entry.
•Use the [MENU] softkey (press inwards on the navigation control) for additional options.
Call History
•Press the [CID] softkey. The screen will indicate the number of missed calls.
•Press [UP] and [DOWN] to scroll through the list of calls. A check mark next to an entry means that
the call was received and answered, otherwise the call was missed.
•Press the [MENU] softkey for more options.
Microphone Mute
•During a call, press the [MUTE] softkey; press it again to disable. You will see a confirmation.
•Mute applies to all modes: handset, headset and speaker.
•You can still hear all other parties while Mute is enabled.
Call Hold and Resume
•During a call, press the [HOLD] softkey.
•Press the blinking [HOLD] softkey to resume the call.
Create A Three-Way Conference Call
•Call the first party. When ready, press the [MENU] softkey, then select the “Conference” option.
This will place the first party on hold so you can dial the second party.
•Once connected with the second party, press the [CONF] softkey when you're ready to join all calls
together.
•To place the conference on hold, press the [HOLD] softkey. Placing the call on hold on the

conference originator's phone will place the entire conference on hold.
•To resume the conference call, press the blinking [CONF] softkey.
•To terminate the conference, hang up.
Call Transfer: Attended and Blind
•During a call, press the [MENU] softkey, then select either the “Transfer” or the “Blind transfer”
option; the active call will be placed on hold.
•If you change your mind and want to resume the call, press the [CANCEL] softkey.
•Dial the number or extension to which you want to transfer the call.
◦If performing a standard transfer, speak with the new party and then press the [TRANS] softkey.
◦If performing a blind transfer, simply press the [TRANS] softkey.
Call Forwarding
•Press the [MENU] softkey, then select the “IP service” icon (a toolbox). Finally, select the “Call
features” option.
•Select the “Call forward” option, then select the condition under which you want calls to be
forwarded. Turn the condition “On/Off,” and enter a destination phone or extension number.
•PLEASE NOTE: There is no visual indicator that calls are being forwarded.
Do Not Disturb
•Press the [MENU] softkey, then select the “IP service” icon (a toolbox). Finally, select the “Call
features” option.
•Select the “Do Not Disturb” option, then change the “On/Off” option.
•PLEASE NOTE: There is no visual indicator that “Do Not Disturb” is enabled.
Ringer Tone
You can select different rings to match your preferences and distinguish between calls on lines.

•Press the [MENU] softkey, then select the “Initial settings” icon (a wrench).
•Select the “Ringer settings” option, then select the desired option.
•Using the [UP] and [DOWN] buttons, select the “Line” that you wish to set the ringer for.
•Select the desired tone from the list, then press the [SAVE] softkey when done.
•Press the [OFF] button to return to the main idle display.
Phonebook
The “Phonebook” feature provides access to a list of contacts that you load into your phone. Press the
[MENU] softkey, then select the book icon to access it.
•Entries must be added manually on the device.
•There is a maximum of 100 entries; the name can contain up to 16 characters, and the phone
number can contain up to 32 digits.
•Entries in your Redial and Call History lists may be added to the Phonebook through the [MENU]
softkey when viewing those lists.
MWI and Voicemail
If you have a new message waiting in your inbox, the Message Waiting Indicator will flash yellow and the
screen will display “New Voice Mail.” You will also hear a “stutter” tone when you activate the line. To
listen to voice messages:
•Press the [MENU] softkey, then select the “Voice Mail” icon (an envelope with a speech bubble).
Finally, select the line that you want to retrieve the messages for.
•You can also dial *8686 (*VMVM) while using the appropriate line.
•Follow the voice prompts to listen to messages.
Line Select
A single base station can support up to eight lines. To select which line to use for a call (if you have
assigned more than one line to the phone):

•Press the [LINE] softkey.
•Use the [UP] and [DOWN] buttons to select the desired line, then press the [SELECT] softkey.
Volume Adjustment
To change the ringer volume:
•Press the [MENU] softkey, then select the “Initial settings” icon (a wrench).
•Select the “Ringer settings” option, then “Ringer volume.”
•Use the [UP] and [DOWN] buttons to adjust the volume. Press the [SAVE] softkey when done.
To change the in-call volume:
•While on a call, use the [UP] and [DOWN] buttons to adjust the volume.
Additional User Features
Call Recording
•Any time during an incoming call, dial [*][7].
•You will hear: “Recording is now on.” The caller will hear the same message.
•To end Call Recording, dial [*][7] again. You will hear: “Recording is now off.”
•Visit the Call Logs section of your account after the call has ended to review the recording.
Call Blocking
•To block a caller from calling again (while on a conversation with them), dial [*][9].
•You will hear a confirmation message.
•If you pressed [*][9] by mistake, press it again to unblock the caller.
•Upon disconnecting the call, that caller will not be able to call again.
•Anonymous calls cannot be blocked. To block callers with hidden caller ID, refer to the Numbers
section in your account's Control Panel.

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