Philips SmartLine D711 User manual

SmartLine D711 / 721
User´s guide

Contents
1 Introduction 5
2 General 6
2.1 About this user's guide 6
2.2 Scope of delivery 8
2.2.1 SmartLine D 11 8
2.2.2 SmartLine D 21 8
2.3 Operator controls and displays 9
2.4 Start up 10
2.5 Digit and character input, editing 12
2.6 Tones 13
3 Telephoning 14
3.1 Outgoing call 16
3.1.1
Dialling (with line seizure) 16
3.1.2 On-hook dialling 1
3.1.3 Changing your own MSN for dialling 18
3.1.4 Switching the identification on/off 18
3.1.5 Using a stored telephone number 19
(call list, telephone book, redial)
3.1.6 Chaining telephone numbers 21
3.1. Direct call 23
3.2 Incoming call 24
3.2.1 Accepting a call (with/without identification) 24
3.2.2 Not accepting/forwarding a call 25
3.2.3 Viewing the call list 25
3.3 During a call 26
3.3.1 Camp-on busy 26
3.3.2 Automatic callback on busy 2
3.3.2.1 Activating automatic callback 28
3.3.2.2 Clearing an activated callback 29
1

3.3.3 Three-party conference 29
3.3.4 Malicious caller identification 30
3.3.5 Hands free operation 31
3.3.6 Hold 32
3.3. Open listening 32
3.3.8 Switching the microphone on/off (muting) 33
3.3.9 DTMF/keypad signalling 33
3.3.10 Notebook 34
3.3.11 Parking a call (hot swapping) 34
3.3.12 Consultation/brokering 36
3.3.13 Placing a caller's telephone number in the 3
redial memory
3.3.14 Switching at the exchange 38
3.4 Further functions 39
3.4.1 Modifying or switching call diversion on/off 39
3.4.2 Switching direct call (baby call) on/off 40
3.4.3 Adjusting the display contrast 41
3.4.4 Displaying call charges 41
3.4.5 Adjusting the handset volume 42
3.4.6 Switching the telephone lock on/off 42
3.4. Tone ringing: adjusting the volume and tone 43
4 Programming 44
4.1 Default settings 44
4.2 Overview of programmable functions 45
4.3 Programming the exchange line code 46
4.4 Enabling/disabling camp-on busy 46
4.5 Call list: clearing entries 4
4.6 Call diversion: programming a call diversion destination 48
4. Automatic keypad switchover 49
4.8 Setting the date and time 49
4.9 Programming a direct call number (baby call) 50
4.10 Selecting the display language 51
2

4.11 Charges 51
4.11.1
Clearing the call charge counter and defining the factor 51
4.12 Resetting the unit 53
4.13 Programming picking up a call/conversation
(SmartLine D721 only)53
4.14 Programming the international prefix 54
4.15 Entering, modifying or clearing MSNs 55
4.16 Programming the national prefix 56
4.1 Network provider code scheme 5
4.18 Defining the local area code 59
4.19 Editing the PIN 59
4.20 Setting your identification 61
4.21 Defining barred numbers 61
4.22 Telephone book 63
4.22.1 Creating a new entry 63
4.22.2 Editing/clearing an existing entry 64
4.23 Disabling/enabling switching at the exchange 65
4.24 Clearing the redial memory 66
5 Emergency operation 67
5.1 Emergency operation switch 6
5.2 In an emergency 6
6 The analog port SmartLine D721 only) 68
6.1 Setting up the analog port 68
6.2 Internal calls 69
6.2.1 Transferring a call internally 0
6.2.2 Picking up a call/conversation 0
3

6.3 Functions on the analog port 1
6.3.1 During a conversation 1
6.3.1.1 Pic
king up a camp-on busy call 1
6.3.1.2 Consultation call, brokering 1
6.3.1.3 Automatic callback on busy 2
6.3.2 Set up functions 3
6.3.2.1 Setting up MSNs 3
6.3.2.2 Camp-on busy 3
6.3.2.3 Call diversion 4
6.3.2.4 Telephone lock 5
6.3.2.5 Connection without dialling
6.3.3 Emergency operation
7 Appendix 78
.1 Approval and CE mark 8
.2 Technical data 9
.3 Cleaning and care 9
.4 Summary of programming sequences 80
.5 The key words 82
4

1 Introduction
With a telephone from the SmartLine D 00 family, you have decided in
favour of a powerful ISDN telephone that gives you easy access to the
special features of digital telephony.
This user's guide describes two different versions of the SmartLine D 00:
SmartLine D711 Easy-to-operate high-convenience
ISDN telephone
SmartLine D721 Same as SmartLine D 11, but also offering con-
nection of an analog terminal
5

2 General
2.1 About this user's guide:
The chapter entitled "General" familiarises you with the features of your
new telephone. You find out everything you need to know about keys, the
display, tones, connections and commissioning.
In the chapter entitled "Telephoning", all operations before and during a
telephone call are described and you find out how to accept a call and
what happens if you do not accept it. Here, you will also find notes on how
to use further functions that require previous programming.
The chapter entitled "Programming" describes the available possibilities of
setting and programming the telephone.
In the chapter entitled "Emergency operation", you find out how the tele-
phone reacts to power failures and how to make your telephone operate in
an emergency.
The chapter entitled "The analog port" contains both details of configura-
tion and operation of the analog terminal. This analog connection port is
only provided on the SmartLine D 21.
Operator control steps
Operator control steps are shown in the form of tables. Beginning with a
certain initial state, the sequence is numbered consecutively.
If alternative selection possibilities are available in individual steps, these are
indented and are preceded by a dotted line, and begin with "or" or "if
necessary".
In words, the text column describes the activity to be carried out, and a
swift overview is provided by an illustration of the appropriate key or sym-
bol. The affiliated illustration of the display always shows the result of the
operator control step described in the line concerned.
6

Example configuration
To improve understanding, this user's guide refers to a telephone that
has an example configuration. You should not find it difficult to relate an
"imaginary MSN" from this user's guide to your actual MSN.
Definition:
MSN is the common abbreviation for "Multiple Subscriber Number". For
your ISDN connection, your network carrier has given you several of these
numbers, and you can assign them to your telephone as follows:
SmartLine D 11 – MSN 1 – 8
SmartLine D 21 – MSN 1 – 4 for the ISDN telephone
MSN 5 – 8 for the analog port
The example configuration for this user's guide is programmed as follows:
MSN index MSN telephone number MSN name
MSN 1 4 11 PRIVATE
MSN 2 4 12 BUSINESS
MSN 3 4 13
MSN 4 4 14
MSN 5 4 15 FAX
MSN 6 4 16
MSN 4 1
MSN 8 4 18
Local area code 40 (Eindhoven)
Electronic telephone book
!Fire 999
!Police 999
!Ambulance 999
Arthur 123456
Henning 3456 8
Xaver 56 890

2.2 Scope of delivery
2.2.1 SmartLine D 11
1 ISDN telephone SmartLine
1 Telephone handset
1 Receiver cord
1 ISDN connecting cord
1 User's guide
2.2.2 SmartLine D 21
Same as SmartLine D 11
Additionally: 1 Adapter cable for an analog terminal
8
ABC DEF
JKLGHI MNO
TUVPQRS WXYZ
+-!
05.05.99 10:22
1 3
456
789
0
Display
Marking strip
Function keys
KeypadLoudspeaker
Microphone
1
5
1..3.
KP
MSN
R
OK
Conference
Park
Lock phone
Mute
Direct call
Charging
Ringer
Identification
Program
Tone / Keypad
Change MSN
Handset loud
List of calls
Call diversion

2.3 Operator controls and displays
Keypad
Digit keys 1…0, *, #,
– For entering telephone numbers
– For entering names in telephone book entries (see 2.5)
– For entering control characters (MFV/keypad)
Hotkey functions (symbols next to each key):
Function keys
Display
Lines 1 and 2: Display of date and time, names and telephone numbers
or programming
Line 3: Display of statuses by 10 pictograms
ÏHands free/open listening on
ÌMicrophone off
ÓCamp-on busy
ÛCall parked
ıCall diversion set up
Å2nd function level active
‹Programming mode
ÇTelephone book
¤Redial/
Callback programmed
‰Number suppression
active
b Telephone book
w Redial
R Signal key/edit key
*Scroll function, move cursor
#Scroll function, move cursor
ö Hands free/open listening
f Call list
r Call diversion
t Clear
o ok key
s Shift key
(change function level)
s 8 Number suppression
s 9 MSN switchover
s * DTMF/keypad switchover
s 0 Programming functions
s # Handset volume
s w Activate callback
s 1 Three-party conference
s 2 Parking
s 3 Telephone lock
s 4 Muting (microphone on/off)
s 5 Hot line
s 6 Charges
s Tone ringing and melody
9

2.4 Start up
The SmartLine D 11/ 21 is connected to an ISDN S0DSS1 point-to-multi-
point connection or to a corresponding telecommunications system.
Note: Please note that the S0bus must be terminated on both ends with
2 x 100 Ohm.
Location
Avoid placing the telephone in the direct proximity of other electronic devi-
ces such as HiFi units, office machines or microwave units, thus ruling out
mutual influences. Do not place the telephone close to heat sources such
as radiators.
Today's furniture is coated with a vastly diverse amount of lacquers and
plastics and is treated with diverse care agents. Therefore, it cannot be
ruled out that some of these substances may contain components that will
be aggressive to the telephone's plastic feet and will soften them with the
result that they leave behind unpleasant traces.
Connecting
Connect the handset to the housing with the coiled handset cord. Insert the
end with the shorter uncoiled portion in the socket on the handset. Then
connect the telephone to the telephone network by means of the telephone
connecting lead. The telephone starts with a display test, during which time
all pixels and pictograms are displayed for about 10 seconds. You can now
make telephone calls.
10
ISDN
Optionen
Options
Underside of SmartLine D711 / D721
Connector for
adapter cable
(SmartLine D 21 only) Telephone line
Handset
cord

Establishing and undoing a plugged connection
Insert the plug into the socket so that the locking
catch points in the direction of the corresponding
cut-out in the socket. Push the plug into the socket
until it audibly locks.
To undo a plug-in connection, press the locking
catch in the direction of the plug and pull out the
plug at the same time.
Initial programming
Although your telephone is immediately operable after connection to the
telephone network, you should first adapt it to your specific needs by pro-
gramming.
• MSN input (see 4.15)
• Defining the local area code (see 4.18)
• Programming the national code (see 4.16)
• Programming the international code (see 4.14)
If required, you should then:
• Change the PIN (see 4.19)
• Define a charge factor (see 4
.11)
• Program an exchange line code (only if you operate the telephone on
a telecommunications system - see 4.3)
• Define barred numbers (see 4.21)
• Set ringing tones (see 3.4. )
• Program the telephone book (see 4.22).
11
Cut-out
Socket
Plug
Catch hook
12

2.5 Digit and character input, editing
The digit keys have a dual function. If the telephone expects you to enter a
telephone number, then the digits printed on the keys apply. When you
enter names in the telephone book, the keypad switches over automatically,
with the result that the letters/characters on the keys also apply. The let-
ters/characters printed on the keys are recalled by pressing the appropriate
key several times. To display the letter "C", for example, you must press the
key 2thrice. If the next letter you wish to enter is on a key other than the
last one, the cursor automatically moves forward by one position. If it is on the
same key, you can either move the cursor one position to the right by pres-
sing the #key or you can wait until it moves automatically after about 1.5
seconds.
For example, you must press the following keys to enter the name OTTO:
666 8 # 8 666
8MNO8T88TMNO
In the editing mode, you can move the cursor to the left with the aid of ±
and to the right with ‘, in each case up to the end of the text.
No. Description Input
1 Moving the cursor ±or ‘
2 Enter the new required character, ≠…}
it is inserted at the cursor's position,
characters on the right are moved
forward to the right.
or If the cursor is at the end of a line: R
Clears the last character
or If the cursor is over a character: R
Clears the character concerned and
characters on the right are moved up
to the left by one position
or Clears the complete line sR
12

2.6 Tones
Acoustic signals when telephoning:
• You hear the dial tone when you lift the handset when the telephone is
idle or when you press the hands free key.
• The ringing tone sounds when the called connection is available.
• The busy tone sounds when the connection you are ringing is busy.
• The camp-on busy tone advises you of another pending call during a
conversation.
• Tone ringing signals calls with the preset melody and volume.
Acoustic signals during operation and programming:
• The positive acknowledgement tone confirms correct input.
• The negative acknowledgement tone indicates an incorrect operation.
13
Ringing tone
Dial tone
Busy tone
Positive acknowledgement tone
Negative acknowledgement tone
Call waiting tone
Audible tones (through the handset or the loudspeaker when calling or programming)
tone
Representation of the tones
pause
Ringing tones
Calling an ISDN phone:
3,50,5
(repeated)
(Figures in seconds )
(repeated)
(repeated)
Calling an analog port
Basic 20 only): (repeated)
0,50,5 0,5 0,50,5
0,5
0,6
0,2 0,2
0,6
0,2 0,2
0,5
0,6
0,50,5 0,50,5 0,50,5 0,5
3
0.1 each
411
411
Continuous tone

14
3 Telephoning
You will find the following functions described in the specified order:
Outgoing call
• Dialling (with line seizure)
• On-hook dialling
– Changing your own MSN for dialling
– Switching number suppression on/off
– Using a stored telephone number
(Call list, telephone book, redial)
– Chaining telephone numbers
– Direct call
Incoming call
• Accepting a call
• Not accepting/forwarding a call
• Viewing the call list
During a call
• Camp-on busy
• Automatic callback on busy
– Activating automatic callback
– Deleting activated callback
• Three-party conference
• Malicious call identification
• Hands free operation
• Placing calls on hold
• Open listening
• Microphone on/off (muting)
• DTMF/keypad signalling
• Notepad
• Parking a call (hot swapping)
• Enquiry/brokering
• Transferring a caller's number to the redial memory
• Switching at the exchange

Further functions
• Activating call diversion
• Deactivating call diversion
• Adjusting the display contrast
• Displaying call charges
• Adjusting the handset volume
• Ringing tone adjustment
• Activating the telephone lock
15

3.1 Outgoing call
A call can be established with or without on-hook dialling. On-hook dialling is
understood to consist of entering digits without seizing a line (the handset is
on-hook and no dial tone can be heard). Here, you have a possibility of
changing the telephone number because you have not yet sent the dialling
information.
It is also possible to define the MSN to be used before dialling and to switch
identification on or off. The latter is only possible, however, if this feature is
available at the local connection.
Besides manual dialling, it goes without saying that stored telephone numbers
from the call list, the telephone book or the redial memory can also be used,
and these can also be combined (chained) and edited.
3.1.1
Dialling (with line seizure)
When you seize a line (Aor ö), you can initiate dialling by manually ente-
ring digits or by retrieving a stored telephone number. In this case, it is not
possible to modify entered digits. Incorrect dialling as the result of an incor-
rectly entered digit can only be corrected by Bor t, i.e. the connection is
cancelled.
It is only possible to change the MSN to be used (see 3.1.3) or to switch
over the identification (see 3.1.4) before dialling the first digit.
Initial state: idle
Steps:
No. Description Input Display
MSN ˜1…8·:§
ŋǤ‰ÏÌÓÛı
s }
If necessary, change
the MSN (see 3.1.3)
2
MSN1: PRIVATE
§
ŋǤ‰ÏÌÓÛı
ö
With the handset
on-hook (hands
free operation)
or
MSN1: PRIVATE
§
ŋǤ‰ÏÌÓÛı
A
Lift the handset1
16

3.1.2 On-hook dialling
In many cases, it is better if you enter or put together the telephone number
before you seize a line. In addition to the dialling methods mentioned above,
you then also have a opportunity to edit or correct the telephone number. The
dialling information is not sent until you either lift the handset (A) or press
the loudspeaker key (ö).
Initial state: idle
Steps:
No. Description Input Display
MSN1: PRIVATE
043188180§
ŋǤ‰ÏÌ Ó Ûı
Use a stored num-
ber (see 3.1.5)
or
MSN1: PRIVATE
1234§
ŋǤ‰ÏÌ Ó Ûı
Z
Manual telephone
number input
3
MSN1: PRIVATE
§
ŋǤ‰ÏÌ Ó Ûı
s 8
If necessary, switch
identification on/off
2
MSN§:8PRIVAT
§
ŋǤ‰ÏÌÓÛı
s 9
If necessary, change
the MSN (see 3.1.3)
1
MSN1: PRIVATE
ŋǤ‰ÏÌÓÛı
Use a stored num-
ber (see 3.1.5)
or
MSN1: PRIVATE
1234§
ŋǤ‰ÏÌÓÛı
Z
Manual telephone
number input
4
MSN1: PRIVATE
8888888888888888
ŋǤ‰ÏÌ Ó Ûı
s {
If necessary,
change calling line
presentation
3
1

3.1.3 Changing your own MSN for dialling
Before you dial the telephone number, you have a possibility of selecting
your own multiple subscriber number (MSN) for the connection, e.g.
"Private" or "Business". The MSN you use can then be displayed on the
destination subscriber's display. Incurred call charges are also assigned
to this MSN.
Initial state: idle
Steps:
No. Description Input Display
3.1.4 Switching the identification on/off
Before making a call, you can decide whether or not you wish to send your
telephone number to the called party. This can only be switched on or off
before dialling the first digit. Prerequisites: the connection must support this
feature and at least one MSN must be programmed.
MSN2:8BUSINESS
043188180§
ŋǤ‰ÏÌÓÛı
Z
Enter the number3
MSN2:8BUSINESS
§
ŋǤ‰ÏÌÓÛı
¡…{
Select MSN (in this
case "MSN 2")
2
MSN§
ŋǤ‰ÏÌÓÛı
s }
Change MSN1
123456
123456
ŋǤ‰ÏÌ Ó Ûı
A or ö
Dial telephone
number
4
MSN1: PRIVATE
043188180§
ŋǤ‰ÏÌ Ó Ûı
Chain numbers
(see 3.1.6)
or
18

Initial state: On-hook dialling/enquiry
Steps:
No. Description Input Display
3.1.5 Using a stored telephone number (call list,
telephone book, redial)
A telephone number can be retrieved from various memories, edited and
then dialled.
Initial state: idle
Steps:
No. Description Input Display
18HAGENUK
043188180§
ŋǤ‰ ÏÌ Ó Ûı
…or scroll in the
telephone book
with *or #
until the required
number is
displayed.
8TELEPHONE BOOK
˜*8888A Z8888#·
ŋǤ‰ ÏÌ Ó Ûı
Telephone book
b , choose the first
letter of the name
with ≠…}
(A…Z) …
or
MSN1:8PRIVATE
765432§
ŋǤ‰ÏÌÓÛı
Redial
Press wuntil the
required number
is displayed
Memory
selection
1
MSN1:8PRIVATE
§888888888888888
ŋǤ‰ÏÌ Ó Ûı
s {
Number
presentation off
(if previously "on")
or
MSN1:8PRIVATE
§888888888888888
ŋǤ‰ÏÌÓÛı
s {
Number
presentation on
(if previously "off")
1
19