Philips SOPHO ERGOLINE@NET User manual

SOPHO
ErgoLine@Net
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Issue:
SOPHO
ErgoLine@Net
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0208

A Publication of
PHILIPS BUSINESS COMMUNICATIONS
HILVERSUM, THE NETHERLANDS
Order No.:
Manual No.:
Date:
Great care has been taken to ensure that the information
contained in this handbook is accurate and complete.
Should any errors or omissions be dicovered or should any
user wish to make a suggestion for improving this handbook,
they are invited to send the relevant details to:
PHILIPS BUSINESS COMMUNICATIONS
PRODUCT QUALITY & SUPPORT
P.O. BOX 32
1200 JD HILVERSUM
THE NETHERLANDS
© PHILIPS COMMUNICATION SYSTEMS B.V.
All right are reserved. Reproduction in whole or in part is
prohibited without the written consent of the copyright owner.
2002
9600 065 40101
August 2002

i
Contents
Contents i
SOPHO ErgoLine@Net telephone layout 1
Dialling a number 2
Dialling handsfree 2
Dialling a number offline 3
Dialling using the Redial memory 4
Answering an incoming call 5
Ending a call 5
Switching from Softspeaking to Listen-in 6
Switching from Softspeaking to Handsfree 6
Switching from Handsfree to Listen-in 6
Switching from Handsfree to Softspeaking 7
Switching from Listen-in to Softspeaking 7
Switching from Listen-in to Handsfree 7
Switching the active microphone off and on 8
Putting the caller on Hold to call someone else 9
Transferring a call 9
Shuttling between two calls 10
Calling back a busy number or a not answering call 11
Answering incoming call waiting during number preparation 12
Adjusting the ringer volume on your phone 13
Adjusting the handset volume 13
Adjusting the loudspeaker volume 13
Connect a ErgoLine@Net to your PC 14
Glossary 15

ii

Introduction 1
SOPHO ErgoLine@Net telephone layout
Loudspeaker
Vol ume
Exi t Options
Redi al
Hold
Shift
Memor y keys
Mi c. Mut e
SO PH O Er goLi ne@Net
PHILIPS
_
OK
1
4
7
8 9
0#
5
6
23
A
BC
GHI JKL
PQRS T U V
MNO
WX YZ
DEF
R
Note: In idle mode, you can adjust the display contrast by
pressing the minus and plus volume keys.

Making Calls2
Dialling a number
1Lift the handset
2Type the required number
OK 3Press OK E
Dialling handsfree
1Press the Loudspeaker key
2Type the required number
OK 3Press OK E
EIt may not be necessary to press OK. Ask your communications
manager.

Making Calls 3
Dialling a number offline
1Type the required number
or or OK
2Either lift the handset, press the
Loudspeaker key or press OK

Using the Last Number Redial4
Dialling using the Redial memory
Every time you make a call the number you dial is stored in the Redial
memory. Only the last dialled number is stored.
1Press the Redial key
or or OK
2Either lift the handset, press the
Loudspeaker key, or press OK

Answering and Ending a Call 5
Answering an incoming call
or
Lift the handset or press the Loudspeaker
key
Ending a call
or
Replace the handset, or, if using the
telephone handsfree, press the
Loudspeaker key

Switching between Listen-in, Handsfree & Softspeaking6
Switching from Softspeaking to Listen-in
Press the Loudspeaker key whilst using
the handset
Switching from Softspeaking to Handsfree
+
Press and whilst holding down the
Loudspeaker key replace the handset,
then release the Loudspeaker key
Note: If you replace the handset after
releasing the Loudspeaker key you will
disconnect your call
Switching from Handsfree to Listen-in
1Lift the handset
2Press the Loudspeaker key

Switching between Listen-in, Handsfree & Softspeaking 7
Switching from Handsfree to Softspeaking
Lift the handset whilst using the phone
handsfree
Switching from Listen-in to Softspeaking
Press the Loudspeaker key to disable the
loudspeaker
Switching from Listen-in to Handsfree
+
Press and whilst holding down the
Loudspeaker key, replace the handset;
then release the Loudspeaker key
Note: If you replace the handset after
releasing the Loudspeaker key, you will
disconnect your call

Switching between Listen-in, Handsfree & Softspeaking8
Switching the active microphone off and on
Press the Microphone mute key to switch
the active microphone off
Press the Microphone mute key again to
switch it back on
Note If Microphone mute is on, the other party cannot hear you.
The LED indicates the status of the microphone, as follows:
LED off The handset microphone is on as you are using
the handset, or the set is idle.
LED flashing The microphone is off: the other party cannot
hear you
LED on The microphone in the phone is on: you are
using the telephone handsfree

Using Hold 9
Putting the caller on Hold and
calling someone else
R
1Whilst connected, press the Hold key
and OK 2Dial the number of the other party and
press OK E
R
3Press the Hold key again to return to the
original caller
Transferring a call
R
1Whilst connected, press the Hold key
and OK 2Dial the number of the other caller
and press OK E
or
3Replace the handset or, if using the
telephone handsfree, press the
Loudspeaker key
EIt may not be necessary to press OK. Ask your communications
manager.

Using Hold10
Shuttling between two calls
R
1Whilst connected to one caller with a
second caller on Hold, press the Hold
key. You are connected to the held call
and the original caller is put on Hold
R
2Press the Hold key again to connect to the
original caller and put the second caller
on Hold

Busy Line or No Answer 11
Calling back a busy number or
a not answering call
Which of the following 2 scenarios you have to follow on hearing
the busy tone (or if there is no answer), depends on the system
configuration. Ask your communications manager.
Scenario 1
U1Enter “5” (preceded by the Hold key
when there was no answer)
or
2When the confirmation tone sounds, go
on hook
Scenario 2
1Go on hook
and U2Enter the requested number again and add
a “5”
or
3Lift the handset or press Loudspeaker key
or
4When the confirmation tone sounds, go
on hook

Answering Incoming Call Waiting12
Answering incoming call waiting whilst number
preparation
1Press the Exit key to terminate the number
preparation
or
2Answer the incoming call by lifting the
handset or pressing the Loudspeaker key

Changing Specific Telephone Settings 13
Adjusting the ringer volume on your phone
Adjust the volume up or down using the
minus and plus volume keys wile the
phone is ringing
Adjusting the handset volume
1Lift the handset
2Adjust the handset volume up or down
using the minus and plus volume keys
Adjusting the loudspeaker volume
1Press Loudspeaker
2Adjust the Loudspeaker volume up or
down using the minus and plus volume
keys

Connect a ErgoLine@Net to your PC14
Connect an ErgoLine@Net to your PC
The SOPHO ErgoLine@Net is normally placed between the Local
Area Network wall socket and the computer with two RJ45
connectors.
Connect the female RJ45 connector marked with “PC” to your
Computer Network Card.
Connect the female RJ45 connector marked with “LAN” to the
Local Area Network wall socket
If your computer is connected to a HUB with a free socket left, then
connect the female RJ45 connector marked with “LAN” to the free
HUB socket.
In that case the connector marked with “PC” is unused.