Pitney Bowes SendPro C Lite User manual

Quick Start Guide
SV63313 Rev G
March 2020
Shipping & Mailing
Postage Meters
SendPro® C Lite, SendPro® C, SendPro®+
Quick Reference Guide
Finding the Product Code Number (PCN) and serial number 3
Navigating the Home screen 3
Printing a shipping label or printing postage on an envelope 6
Creating and printing a shipping label 7
Using cost accounts to charge back shipping label postage costs 12
Adding a Trackable Labels or Shipping Labels cost account 13
Creating an account for printing postage 14
Printing postage on envelopes 15
Feeding envelopes 16
Sending a First-Class letter envelope 17
Sending a large First-Class® envelope 18
Sending Certified Mail 20
Sending an international letter 20
Using USPS special services 21
Updating postal rates or software for printing on envelopes 21
Refilling postage for printing on envelopes 23
Sealing envelopes 24
Filling the moistener tank 25
Installing the ink cartridge 26
Printing a test pattern 27
Adding favorite apps 28
Creating presets for printing postage 28
Selecting a preset for printing postage 29
Ordering supplies from your device 30

Supplies, ink cartridges, and options 32
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Finding the Product Code Number (PCN) and serial
number
In order to find the correct information for your device, you need to know the model number.
To locate the (1) Product Code Number (PCN) and the (2) 7-digit serial number, check the label on
the rear of the device or under the display cover as shown here. Note that the serial number is blurred out
here for security reasons.
Navigating the Home screen
The Home screen on the SendPro C Lite, SendPro C, SendPro+ SendPro® C Auto machine provides
the starting point for creating either a shipping label or printing postage on an envelope.
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Creating shipping labels or printing on envelopes
For general purpose envelopes and post cards, print postage by tapping Envelope Printing or Print
on Envelopes. For important large envelopes or packages using USPS, UPS®, or FedEx® start
creating a shipping label by tapping Trackable Labels or Shipping Labels.
Note:Your device may have an earlier version of software where Create Shipping Labels is
Trackable Labels and Printing on Envelopes is Envelope Printing.
Using SendPro Apps
Tap on SendPro Apps to access to a variety of applications to support and enhance your device. For
example, you can check for rates and updates (Rates and Updates), get a history of shipping labels
created (Shipping History), or check the status of your network connection (Network Connection).
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You can also add your most frequently used apps to a list of favorites appearing along the bottom of the
Home screen.
Getting help on your device
Tap Ask SendPro Care on the Home screen to get information and help for your device. This includes:
lView alerts.
lGet information about your device- your account number, serial number and model number.
lAny error messages on your device, like "Cover open" or "Low Funds".
lA list of the most popular searches.
lAccess to PDF operator guides.
The toolbar
The toolbar located at the top of the Home screen appears at the top of every screen within the Trackable
Labels or Shipping Labels and Envelope Printing or Print on Envelopes applications.
This toolbar allows you to view and change settings and defaults values for your machine and the
Trackable Labels or Shipping Labels and Envelope Printing or Print on Envelopes applications.
(1) Back - Return to the previous screen.
(2) Home - Return to the Home screen from anywhere in Trackable Labels or Shipping Labels or
Envelope Printing or Print on Envelopes.
(3) You can also open the SendPro Care app by tapping on the question mark in the toolbar.
(4) Network - View the current network type (wireless or Ethernet) and status and strength (for wireless
connection). Allows you to turn wireless connection on or off. The icon here represents a wireless
connection.
(5) Settings - View or change your machine and application settings. For your device, this includes
adjusting the screen brightness, setting sound notification levels, and viewing wireless or Ethernet
connection information. For the Envelope Printing or Print on Envelopes this includes setting the default
postage refill amount, installing external scales and performing maintenance on the mail postage printer.
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For the Trackable Labels or Shipping Labels this includes managing your carrier accounts and setting up
your shipping label printer default values.
(6) Profile - View your profile (name and email for shipping label account), log out, or lock your SendPro
C device.
Printing a shipping label or printing postage on an
envelope
You can create either a shipping label or print postage on an envelope. For a shipping label, tap
Trackable Labels or Shipping Labels on the Home screen. For postage, tap Envelope Printing or
Print on Envelopes on the Home screen.
Use Trackable Labels or Shipping Labels to get the best pricing, free tracking, and detailed delivery
history for USPS package services. You can also send via UPS® or FedEx®. The packaging options
and benefits are almost identical.
Use Trackable Labels or Shipping Labels for the following
Thick envelopes Poly mailers USPS flat rate envelopes
USPS non flat rate envelopes Boxes USPS flat rate boxes
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USPS non flat rate boxes Tube
Use Envelope Printing or Print on Envelopes forthe following
Standard envelopes and postcards Large envelopes
Creating and printing a shipping label
Use Trackable Labels or Shipping Labels to get the best pricing, free tracking, and detailed delivery
history for USPS package services. You can also send via UPS® or FedEx®. The packaging options
and benefits are almost identical.
1. On the Home screen, tap Envelope Printing or Print on Envelopes.
2. Tap the carrier you wish to use.
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3. Verify that the sender address is correct. If not, tap on the Sender field and select a new address.
4. If cost accounts are enabled, you must select an account. If an account is already selected, verify
that it is correct. To change or add the account, tap the Cost Account field and select an account.
5. Tap Continue.
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6. Enter the recipient address manually, or tap the Address book icon to select one from the
address book.
7. Tap Continue.
8. Tap a package type.
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9. Enter the dimensions and weight of the package:
lTap each dimension and enter a value. Tap the green check mark when done.
lIf you have an attached scale, place the package on the scale and tap the Weight button. Tap
Scale and the weight appears. Tap Apply.
lIf you do not have a scale, tap on the Weight button and enter the weight, then tap Apply.
10. Tap Continue.
11. Tap the service you wish to use.
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