Planet NVR-3685 User manual

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NVR-3685
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H.265 36-Ch NVR with
8-bay Hard Disks
NVR-3685

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Copyright
Copyright 2016 by PLANET Technology Corp. All rights reserved. No part of this publication
may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into
any language or computer language, in any form or by any means, electronic, mechanical,
magnetic, optical, chemical, manual or otherwise, without the prior written permission of
PLANET.
PLANET makes no representations or warranties, either expressed or implied, with respect to
the contents hereof and specifically disclaims any warranties, merchantability or fitness for any
particular purpose. Any software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not PLANET, its distributor,
or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or
consequential damages resulting from any defect in the software. Further, PLANET reserves
the right to revise this publication and to make changes from time to time in the contents hereof
without obligation to notify any person of such revision or changes.
All brand and product names mentioned in this manual are trademarks and/or registered
trademarks of their respective holders.
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
4. Consult the dealer or an experienced radio technician for help.
FCC Caution
To assure continued compliance, for example, use only shielded interface cables when

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connecting to computer or peripheral devices. Any changes or modifications not expressly
approved by the party responsible for compliance could void the user’s authority to operate the
equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
Federal Communication Commission (FCC) Radiation Exposure Statement
This equipment complies with FCC radiation exposure set forth for an uncontrolled
environment. In order to avoid the possibility of exceeding the FCC radio frequency exposure
limits, human proximity to the antenna shall not be less than 20 cm (8 inches) during normal
operation.
Safety
This equipment is designed with the utmost care for the safety of those who install and use it.
However, special attention must be paid to the dangers of electric shock and static electricity
when working with electrical equipment. All guidelines of this and of the computer manufacture
must therefore be allowed at all times to ensure the safe use of the equipment.
CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures.
WEEE Regulation
To avoid the potential effects on the environment and human health as a result of
the presence of hazardous substances in electrical and electronic equipment,
end users of electrical and electronic equipment should understand the meaning
of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste
and have to collect such WEEE separately.
Energy Saving Note of the Device
This power required device does not support Stand by mode operation. For energy saving,
please remove the AC-plug to disconnect the device from the power circuit. Without remove
the AC-plug or switch off the device, the devices will still consuming power from the power
circuit. In the view of Saving the Energy and reduce the unnecessary power consuming, it is

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strongly suggested to switch off or remove the DC-plug for the device if this device is not
intended to be active.
Revision
User’s Manual of PLANET H.265 36-Ch Network Video Recorder
Model: NVR-3685
Rev: 1.0 (July, 2016)
Part No. EM-NVR-3685_v1.0

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Table of Contents
Chapter 1. Product Description...................................................................... 8
1.1 Product Features..............................................................................12
1.2 System Requirements......................................................................14
1.3 Packet Contents...............................................................................14
1.4 Specifications...................................................................................15
1.5 Physical Specifications.....................................................................18
Chapter 2. Hardware Installation...................................................................20
2.1 Accessories Check...........................................................................20
2.2 Installation........................................................................................20
Chapter 3. Connecting to the NVR ...............................................................28
3.1 Using Device Search Utility..............................................................28
3.2 Accessing NVR with its default IP address.......................................33
Chapter 4. System........................................................................................35
4.1 Main Console ...................................................................................35
4.2 System Information ..........................................................................35
4.3 Screen Division ................................................................................35
4.4 Sub-screen Functions ......................................................................36
Chapter 5. System Setting............................................................................39
5.1 Camera Setup..................................................................................40
5.1.1 Auto Setting.......................................................................40
5.1.2 Template Setting...............................................................41
5.1.3 Camera List.......................................................................42
5.1.4 Camera Setup...................................................................43
5.1.5 Parameter Setting .............................................................44
5.1.6 Search Camera.................................................................46
5.2 Schedule Setting..............................................................................46
5.3 Network Setting................................................................................49
5.3.1 Network.............................................................................49
5.3.2 PPPoE...............................................................................50
5.3.3 UPnP.................................................................................50
5.3.4 UPnP Transversal.............................................................50
5.3.5 Server................................................................................50
5.3.6 DDNS................................................................................50

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5.3.7 DHCP Server.....................................................................51
5.4 System Setting.................................................................................51
5.4.1 Device Information ............................................................51
5.4.2 Date & Time Info ...............................................................52
5.5 User Setting......................................................................................53
5.6 Motion Detection Setting..................................................................54
5.7 Address Book Setting.......................................................................55
5.8 Notification Setting ...........................................................................56
Chapter 6. System Management..................................................................58
6.1 System Management .......................................................................58
6.2 Disk Management ............................................................................60
6.3 RAID Management...........................................................................61
6.4 Snapshot..........................................................................................62
6.5 Event Snapshot................................................................................63
6.6 Samba Server ..................................................................................64
Chapter 7. Event Setting...............................................................................66
7.1 Adding a New Event.........................................................................66
7.2 Modifying Existing Event Schedule or Output Action........................69
7.3 Deleting Existing Event Schedule or Output Action..........................70
7.4 Event Action Type............................................................................70
Chapter 8. Log Viewer..................................................................................74
8.1 System Log ......................................................................................74
8.2 Event Log.........................................................................................75
8.3 Bitrate Log........................................................................................76
Chapter 9. Camera List.................................................................................77
9.1 Search..............................................................................................78
Chapter 10.Setup Wizard...............................................................................81
10.1 System Configuration...............................................................81
Chapter 11.Playback......................................................................................84
11.1 Search Recorded Video Files...................................................84
11.2 Playback Control Buttons.........................................................86
11.3 Converting into AVI File............................................................87
11.4 Backup Video File.....................................................................87
Chapter 12.E-map .........................................................................................88

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Chapter 13.Web Remote Management .........................................................90
13.1 Connection to NVR...................................................................90
13.2 Live View on Internet Explorer..................................................92
13.3 System Information...................................................................92
13.4 Screen Division.........................................................................92
13.5 Sub-screen Functions...............................................................93
13.6 Playback on Internet Explorer ..................................................95

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Chapter 1. Product Description
Ideal Solution to Storing More Videos
PLANET NVR-3685, a new H.265 IP surveillance solution, is designed to work with PLANET
H.265/H.264 cameras or ONVIF cameras for chain stores, public places and other security
monitoring applications. The NVR-3685 is a Linux-embedded NVR that can connect up to 36
IP cameras and supports 8 hard disks. The unit employs RAID 0/1/5 to optimize the process of
securing data easily and quickly.
Besides, the NVR-3685 features dual Gigabit Ethernet ports, eMap, dual local display, e-SATA,
and PLANET DDNS. Once the NVR-3685, armed with a complete surveillance equipment,
detects any suspicious events, you will be alerted with alarm via email; FTP, HTTP and TCP
servers; and more. The NVR-3685 is thus able to further enhance security within the premises
to protect your property. Moreover, it is fully compatible with mobile app and Internet Explorer
on Windows operating system for multi-platform remote access.

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Bandwidth Saving
With H.265 compression technology and embedded with 8 HDDs design providing up to 48TB,
the NVR-3685 offers over 30% more of recording capacity than systems employing H.264
compression. This advance gives users larger storage space for longer durations of video
recording.
Location Management with eMap
The eMap function helps visualize the layout of IP cameras in the surveillance network
enabling you to quickly identify the location of each IP camera, especially when an alarm

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occurs. Just upload the pictures of the monitoring locations and drag and drop the IP camera
icons to the right place on the eMap.
High-resolution Local Display
The NVR-3685 comes with HDMI and VGA video output interfaces for dual local display. It can
be connected to an HDMI monitor and VGA monitor separately, where live viewing contents or
playback contents can be displayed simultaneously. With the dual local display function, users
can monitor locally with high flexibility in a different display resolution, thus eliminating the
need for a separate PC to view video from the unit. Besides, the NVR also can be operated
with the USB mouse to configure and monitor all the system easily.
Real-time, Remote Monitoring
You are able to search and install Planet IP cameras via Web interface with more convenience
and efficiency. Besides the Web interface, the NVR also supports aCV5 and iCV5 viewer app
software for smart phone, so you can connect to the NVR anywhere, anytime.

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Live View and CMS Administration
The Central Management System (CMS) of the NVR-3685 can manage up to 256 channels.
With low bitrate transmission and unlimited group management, the CMS is able to view a
maximum of 64 channels on one page and you may switch between groups to see up to 256
channels of live view or a maximum of 16 channels of playback on one page. The CMS of the
NVR-3685 is good for chain stores via Internet, large installations in the LAN environment, or
any environment where its control center is utilized to monitor via multiple NVRs.

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1.1 Product Features
Hardware
Linux-embedded, highly-reliable standalone NVR
Supports dual Gigabit Ethernet ports
Supports VGA/HDMI dual local display
Supports 8 SATA HDDs, up to 6TB per HDD
Supports e-SATA
Video and Audio
Simultaneous recording and live video streams
Up to 36 channels of video recordings
Supports H.265/H.264 compression
Video resolution up to 5 megapixels (2560 x 1920)
Supports throughput up to 300Mbps
2-way audio (G.711, G.726)
Video Recording/Backup
Scheduled recording of 36 IP cameras simultaneously
Samba path supported
Supports RAID 0/1/5
Exports recorded video files in the AVI format to USB device or local storage
Instant event notification and recording
Network Service
Easy access with PLANET Dynamic DNS and built-in NTP server
Supports PPPoE/DHCP/static network connection
Supports low bit-rate connection for remote access
Easy Installation and Management
ONVIF compliant for interoperability
Location management with emap
Supports multiple languages
Auto discovered by management software
Web-based and management utility for easy configuration

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English
Manages up to 256 channels through central management software
Supports mobile phone remote view
*The remote control and joystick are optional

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1.2 System Requirements
The following are the minimum system requirements for the system to operate Network Video
Recorder (NVR):
Operating System
Microsoft® Windows® 2000 Professional, Windows® XP Professional
(32 bit) or Windows® Server 2003 (32 bit) Browser Microsoft Internet
Explorer 7 or above
CPU
Minimum Intel® Pentium® 4 2.4 GHz or higher (Dual Core is
recommended); minimum 1GB of RAM (2GB or above is
recommended)
Network Minimum 10/100 Ethernet (Gigabit Ethernet is recommended)
Graphics Adapter
AGP or PCI-Express, minimum 1024 x 768, 16 bit colors. (We highly
recommend to work above the 1024 x 768 resolution to get the full
experience of the software.)
Make sure your display DPI setting is set to default at 96dpi.
To set DPI value, right-click on desktop, choose “Settings” tab >> “Advanced” >>
“General”
1.3 Packet Contents
1 x NVR
1 x Power Cord
8 x SATA Cable
1 x Screw Packet
2 x Rack Mount
1 x Quick Installation Guide

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1.4 Specifications
Product NVR-3685
Hardware
Ethernet 2 x RJ45, 10/100/1000BASE-T (failover)
USB Interface 2 x USB 2.0 and 1 x USB 3.0 for backup device and mouse
Video Interface VGA and HDMI video interfaces
Audio Interface 1 x mic-in (phone jack 3.5mm), 1 x audio-out (phone jack 3.5mm)
Storage Device 8 x 3.5” SATA III hard disk connector, 1 x e-SATA connector
LED Power, HDD, LAN, REC, Event, Alarm, Camera, DI and DO
Button Reset
Buzzer 1 x buzzer
DI and DO 4 x digital in, 4 x digital out
Camera
Max. Channels Up to 36 IP cameras in H.265 only mode
Up to 32 IP cameras in mixed mode
Camera Added Manual/Auto Search/Auto Setup
Video
Compression H.265/H.264
Resolution 5M, 3M, Full HD, SXGA, VGA, QVGA
Max. Live View Frame
Rate (Local Display)
Mixed mode: 960fps
H.265 only mode: 1080fps
Max. Playback Frame
Rate (Local Display)
Mixed mode: 960fps
H.265 only mode: 1080fps
Max. Live View Frame
Rate (Remote)
Mixed mode: 960fps
H.265 only mode: 1080fps
Max. Playback Frame
Rate (Remote) 480fps
Max. Throughput 300Mbps
Snapshot Preview snapshots in HDD or removable device
Search event snapshots

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Back up to removable device
Audio
Audio Type 2-way
Audio Format G.711, G.726
Live View
Display Mode Live View, Playback, Full Screen
Split Screen 1, 4, 9, 16, 25, 32, 36 (H.265 mode), Full Screen
Full Screen 1/4/9/16/25/32/36
PTZ Support Preset, tour, auto pan, iris, focus, speed and joystick
Playback
Split Screen 1, 4, 9, 16, 25, 32, 36 (H.265 mode), Full Screen
Search Mode Simple, graphic, event
Play Method Play, Reverse, Pause, Seek, Pre I-frame, Next Frame,
Search by Time or Event
Record
Recording Mode Scheduled recording of each camera
Round the clock, motion record mode, DI detection, event
triggering
Pre-alarm/Post-alarm configuration
Auto recycle
Monitor
Dual Monitor Displays the same contents, depending on max. channels
Monitor Resolutions 1920 x 1080, 1440 x 900, 1280 x 1024, 1024 x 768
Network and Configuration
Network Service Fixes IP/DHCP/PPPOE/DIPS Report/UPNP/DDNS/DHCP Server
Notification SMTP/HTTP/FTP/TCP
Triggers and Event
Event Type Motion
Disconnection
Digital Input
Scheduled Triggering
HDD Error

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Schedule-able Event Detection
Event Action Display on Screen
DO
Buzzer Alarm
Snapshot
Recording
Mail
FTP
TCP
HTTP
Management
Number of Groups 2 (Administrator and User )
Privileges Live View, Playback, Record, Setting, PTZ, Two-way Audio
User Interface
Graphic local user interface (operated by mouse)
Web browser (Internet Explorer 7 or above)
CMS utility
Log Type System/event/bit-rate
Software Utility Search utility, mobile app, CMS
Language English, Traditional Chinese, German, Greek, Thai
Environment
Power 115/230 AC, 60/50Hz, 8A (max.)
Consumption 350W
Operating Temperature 0~40 degrees C
Storage Temperature -40~70 degrees C
Humidity 0~85% (non-condensing)

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1.5 Physical Specifications
Front Panel
LEDs Description
PWR LED on when system is ready
HDD LED on when HDD is reading or writing
LAN LED on when network is communication
REC LED on when record schedule is on
Event LED on when event detection schedule is on
Alarm LED on when hard disk writes error
CAM LED on when system has camera disconnected
Digital In (1~4) LED on when digital input X is closed
Digital Out (1~4) LED on when digital output X is closed
USB (USB2.0 x 2) For connecting USB stick or mouse

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Rear Panel
Connector Description
USB (USB 3.0 x 1) For connecting USB stick to backup
Reset Press and hold reset button to factory default
HDMI HDMI output
VGA VGA output
e-SATA Connect to e-SATA storage device
LAN1/LAN2 (Fail over) 10/100/1000Mbps network.
I/O DI x 4 / DO x 4 (12V out, RS485 D+, RS485 D-
, DI0~DI3, Ground,
DO0~DO3)
Audio Audio out / Mic in
AC-In Switch current voltage with 115V or 230V
Power Switch to “I” for power on; switch to “O” for power off
Failover:
1. If both ports are connected to Ethernet, the system will adopt LAN1 first.
2. When LAN1 fails, the system will change to LAN2 automatically.

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English
Chapter 2. Hardware Installation
2.1 Accessories Check
2.2 Installation
1. Remove all screws on the box.