Polycom RealPresence Practitioner Cart 8000 User manual

Manufactured by: Rubbermaid Healthcare • 16905 Northcross Drive • Suite 200 • Huntersville NC 28078
Polycom RealPresence® Practitioner Cart® 8000 User Manual p/n 1793149 Rev C 03/13
RealPresence®
Practitioner Cart®8000
User’s Guide

Revision Date Changes
A 9/2012 Initial Release
B 3/2013 Call out min power cord size p-18
Update TOC
Change transportation/storage parameters, Include
operating parameters p-3
Add patient warning pp-3 and 12
Update images pp-5,6,7,8
Join split Service section p-17
C 4/2013 Changed reflect ANSI/AAMI 60601-1:2006 and CSA
C22.2 p-18

RealPresence
®
Practitioner Cart
®
8000
Manufactured by: Rubbermaid Healthcare • 16905 Northcross Drive • Suite 200 • Huntersville NC 28078
Polycom RealPresence® Practitioner Cart® 8000 User Manual p/n 1793149 Rev C 03/13
TABLE OF CONTENTS
WarningsSummary 2
Polycom® RealPresence® Practitioner Cart® 8000
Overview 4
General Features 4
Keypad Overview 6
Keyless Entry Operation 7
Manual Override Lock 7
PowerUp 8
Polycom
®
HDX
®
8000 Equipment and Accessories 8
Placing, Answering and Ending a Call 9
MultiPoint Video Calls 10
Cameras and Camera Presets 10
SharingContent 11
Full Screen and Picture in Picture Viewing 11
Custom I/O Data Plate Functionality 13
Battery Removal and Replacement 14
Maintenance 16
Cleaning 16
Basic Troubleshooting 17
Service and Support 17
Statement of Use 18

RealPresence
®
Practitioner Cart
®
8000
Manufactured by: Rubbermaid Healthcare • 16905 Northcross Drive • Suite 200 • Huntersville NC 28078
Polycom RealPresence® Practitioner Cart® 8000 User Manual p/n 1793149 Rev C 03/13
2
WARNINGS SUMMARY
Unplugging the cart does not electrically de-energize the cart, hazardous electrical current remains as long as
the cart remains powered on. To de-energize the cart, use the power button to turn off the cart, then unplug
the cart and place the plug in the holder.
If on-off switch is pressed, it will power off entire cart, even in battery mode. In combination with a low speed
of movement, continuous activation of moving switch, very low stopping distances- there is no need to have an
additional emergency switch.
Do not position Practitioner Cart to make it difficult to disconnect MAINS power on device
Removal of the plug will isolate the device from MAINS.
The cart power system is designed for powering cart mounted equipment only.
Do not connect cart mounted equipment into a power source that is not mounted to the cart
Do not connect any equipment to the cart which is powered from a separate mains power outlet.
There is a user accessible mains power outlet provided on the cart for powering devices rated less than 65W,
this power rating should not be exceeded.
DO NOT OPERATE the cart or any equipment installed on the cart while the cart is plugged in If the external
power cord PROTECTIVE EARTH (ground) CONDUCTOR is broken or otherwise disconnected. The cart and
equipment installed on the cart may be safely operated using internal battery power.
Where the integrity of the external PROTECTIVE EARTH (ground) CONDUCTOR arrangement is in doubt,
operate the equipment using the internal electrical power source (battery).
DO NOT OPERATE POWER SYSTEM IF WET. If your cart becomes wet, unplug it immediately, wipe off any
excess liquid, and allow it to dry before using again.
Do not touch the patient and parts of non-medical electrical equipment in the patient environment after removal
of covers, connectors or other parts of the enclosure that could be removed without using a tool.
Do not unplug the camera or display power cord while touching the patient.
Breaking the seal on the lead acid battery to add water will damage the battery and could cause injury.
EQUIPMENT not suitable for use in the presence of a FLAMMABLE ANESTHETIC FIXTURE WITH AIR, or
WITH METERED OXYGEN OR NITROUS OXIDE.
The supplied spiral cord is rated for medical use. Connecting the cord to an outlet that is not medical grade
(indicated with a green dot) will not ensure grounding protection.
Spiral cord, power system and cart are for INDOOR use only. DO NOT OPERATE OUTDOORS.
Keep spiral cord away from water. DO NOT PLUG CORD INTO OUTLET IF WET.

RealPresence
®
Practitioner Cart
®
8000
Manufactured by: Rubbermaid Healthcare • 16905 Northcross Drive • Suite 200 • Huntersville NC 28078
Polycom RealPresence® Practitioner Cart® 8000 User Manual p/n 1793149 Rev C 03/13
3
Inspect spiral cord before each use. DO NOT USE CORD IF DAMAGED.
Fully insert spiral cord plug into outlet. DO NOT unplug by pulling on cord. DO NOT remove, bend or modify
any metal prongs or pins of spiral cart cord.
DO NOT use excessive force to make connections.
DO NOT ALLOW CORD TO OVERHEAT
DO NOT drive, drag or place objects over spiral cord. Do not stand or walk on spiral cord.
Only authorized personnel, experienced in servicing electrical equipment should open the power system.
Do not use an electrical extension cord with your cart.
Use caution, maintain control of the cart while moving the cart over thresholds.
Symbol Signal Word Level of Hazard
IMPORTANT
Indicates a situation that does not present any
hazard but is very important in maintaining a well
functioning cart.
ATTENTION
Consult accompanying document to avoid a
potentially hazardous situation which may result in
minor or moderate injury.
ELECTRICAL
Indicates an impending electrical hazard which, if
not avoided, may result in personal injury, fire and/or
death.
LEAD BATTERY
MUST BE RECYCLED
Polycom Take Back and
Recycling Program
CART DISPOSAL
Dispose of carts in accordance with local
environmental guidelines and regulations for
waste.If further information is required please
contact:
[e-mail]
Transport/Storage
Care should be taken to transport and store this
system within a temperature range of 4 to 131º F
(-20º C to 55º C);; Humidity 0% RH to 90% RH
non-condensing
Operating Environment
Operating Environment parameters for this
system are:
• Temperature 50 to 104°F (10 to 40°C)
• Humidity 0 to 60% RH non-condensing
• Pressure
700 hPa to 1060 hPa
• Altitude 10000ft (3000m) max.

RealPresence
®
Practitioner Cart
®
8000
Manufactured by: Rubbermaid Healthcare • 16905 Northcross Drive • Suite 200 • Huntersville NC 28078
Polycom RealPresence® Practitioner Cart® 8000 User Manual p/n 1793149 Rev C 03/13
4
Polycom® RealPresence® Practitioner Cart® 8000 OVERVIEW
The Polycom® RealPresence® Practitioner Cart® 8000 brings High Definition telehealth technology to the
patient point of care. This solution enables medical professionals to provide patients access to care regardless
of time or distance constraints. The Practitioner Cart solution is also ideal for broadcasting medical
procedures for education or telemonitoring.
Below is a pictoral overview of the major end items of the Polycom® RealPresence® Practitioner Cart® 8000.
1. Polycom Eagle Eye III HD Camera
2. Custom Camera Mount
3. Sound Bar
4. 24” LCD Monitor
5. HDX Microphone Array
6. Keypad with LCD Display
7. Locking Technology Tray and Secured
Technology Cabinet
8. Secured Technology Cabinet with
Polycom HDX 8000
9. Locking Storage Drawer
10. 6’ Spiral Power Cord and Mounting
Bracket
11. Storage Bins, Both Sides
12. User Accessible Power Outlet
(Located in Technology Tray)
13. Custom I/O Data Plate
14. Battery and PDU Compartment
15. 4” Double Wheel Casters, Front
Locking
GENERAL FEATURES OF THE Polycom® RealPresence® Practitioner
Cart® 8000
1
11
2
3
8
10
5
6
7
13
4
12
14
9
15

RealPresence
®
Practitioner Cart
®
8000
Manufactured by: Rubbermaid Healthcare • 16905 Northcross Drive • Suite 200 • Huntersville NC 28078
Polycom RealPresence® Practitioner Cart® 8000 User Manual p/n 1793149 Rev C 03/13
5
Custom I/O Data Plate:
Custom I/O data plate for
various inputs and
outputs into the codec.
Spiral Cord: Always plug
cart in when not in use or
if power levels reach low
levels. Hang cord on rear
handle when not in use.
1080p 12x HD Camera: Allows
top quality video for codec and
Room Systems alike.
LCD Control Keypad: Controls the drawer
lock, work light, lift system, and monitors the
onboard power system
Audio Sound Ba
r
: Sound
bar has audio control on
device.
Secure AV Cabinet: Key locked, and
fan cooled AV compartment for codec
and/or PC.
Battery and PDU Compartment: 55 Ah
sealed lead acid battery, and power
distribution unit.
LCD Monitor
Secure Drawers: Accessed by keyless
entry system. Drawers are fully removable.
Drawers automatically lock.
Multi-Purpose Bins: Can
be removed for emptying
or cleaning.
Omni Directional Microphone: Has easy
push mute capability, with visual LED lights for
mode.

RealPresence
®
Practitioner Cart
®
8000
Manufactured by: Rubbermaid Healthcare • 16905 Northcross Drive • Suite 200 • Huntersville NC 28078
Polycom RealPresence® Practitioner Cart® 8000 User Manual p/n 1793149 Rev C 03/13
6
Battery Level Indicato
r
:
Battery indicator will alarm at
20% remaining life.
Immediately plug in cart and
alarm will go off.
Power Button:
Press and hold
this button to shut
off all cart power.
This should be
done only if the
cart will not be
plugged in or
used for an
extended period
of time. or the
first time the cart
is used.
Mute Button: Press button to
mute alarm when battery
reaches 20%. If battery
reaches 10%, mute will not
work. Cart must be plugged
in.
Keyboard Light:
Automatically
shuts off after a
preset time.
Message Center:
Indicates status of
locking system and
battery/charging status.
Lock Button: Secures
locking system.
Clear Button:
Clears entry if
mistake is made
when entering PIN.
KEYPAD FEATURES
Up/Down Arrows: Used to raise
and lower the work surface.
LCD Contrast: Adjustable by
repeatedly pressing the SETUP
key and UP/DOWN arrows at
the same time.

RealPresence
®
Practitioner Cart
®
8000
Manufactured by: Rubbermaid Healthcare • 16905 Northcross Drive • Suite 200 • Huntersville NC 28078
Polycom RealPresence® Practitioner Cart® 8000 User Manual p/n 1793149 Rev C 03/13
7
KEYLESS ENTRY OPERATION
Keyless entry includes a numeric keypad on the
top of the user interface containing the digits 0-9
for user entry into the drawer. Each time a number
is pressed, a corresponding
* will appear on the
LCD display verifying that a number has been
pressed. Upon entry of a correct code, the unit
will unlock the drawers and the message
“DRAWERS UNLOCKED” will appear on the LCD
display.
If an invalid code is entered, the message
“ERROR INVALID CODE” will appear.
The unit will automatically relock the drawer
according to a preset time ranging from 1-255
seconds
LOCK allows the user to lock the drawer before
the automatic relock occurs. CLEAR button is
provided to allow the user to clear the numeric
entry if he or she enters or starts to enter an
incorrect code.
Keyless entry models can be programmed with up
to 128 access codes.
The drawer is designed so that it can be removed
from the unit. The unit may
auto-lock with a drawer removed. The drawer may
be reinserted into a locked unit without unlocking
the unit. When a drawer is fully inserted into a
locked telemedicine cart, the newly inserted
drawer will be locked. The electronic keyless entry
unit will only work when the unit and the battery
are charged to an operating level.
MANUAL OVERRIDE LOCK
The keyless entry system is equipped with a
redundant manual lock that is located on the back
of the cart. The manual lock allows the drawer to
be unlocked when the unit is use during a low
voltage shutdown. The hard lock is located on the
rear panel of the cart. The rotary latch hard lock
has two positions. The key is included in the extra
parts kit.
Position 1 is the unlocked position. This
position unlocks the drawers. The key
cannot be removed.
Position 2 is the normal operating
position. It enables the keyless entry
system to operate.
SETTING CODES – see Control Board Software
Manual
Default code = 1234
Note: Lock codes and the auto lock-down timer are set using control board
configuration software available to administrators and authorized technicians.
Contact your service representative to acquire a copy of the configuration
software and manual. The configuration software is also available for download
at: www.rubbermaidtelemedicine.com/welcome

RealPresence
®
Practitioner Cart
®
8000
Manufactured by: Rubbermaid Healthcare • 16905 Northcross Drive • Suite 200 • Huntersville NC 28078
Polycom RealPresence® Practitioner Cart® 8000 User Manual p/n 1793149 Rev C 03/13
8
Practitioner Cart POWER UP
With the system completely turned off, press the
Power button on the Control Keypad.
The keypad LCD will light up, the controller will
beep.
All devices integrated into the Practitioner Cart will
automatically turn on and boot up.
If on-off switch is pressed, it will power off entire
cart, even in battery mode. In combination with a
low speed of movement, continuous activation of
moving switch, very low stopping distances- there
is no need to have an additional emergency
switch.
MONITOR.
a. The power indicator will illuminate.
b. The generic logo will flash until a
video signal is sent to the monitor
input.
NOTE: Initially the monitor may
identify no signal until the HDX 8000
boots up to a certain point.
CAMERA
a. Initially the camera will spin from left
to right, then to center.
b. The camera image is not displayed
until the HDX 8000 is fully booted.
HDX 8000
a. A blue light will illuminate. NOTE:
The Technology cabinet will have to
be unlocked and opened to see light.
b. Initial Polycom splash screen will
appear along with series of green
LED lights. This signifies that the
HDX 8000 is booting up.
Upon complete boot up, the display will show the
HDX 8000 Home screen.
As long as the data patch cord has been plugged
into the custom I/O data plate, the Practitioner
Cart will be fully operational, upon completion of
initial setup (completed first time Practitioner Cart
is turned on and set up).
HDX 8000 HARDWARE AND
ACCESORIES
HDX 8000
High definition Voice, Video & Content
Flexible audio and video inputs/outputs
Polycom EagleEye Camera
True high definition image capture
Enhanced image quality in all calls, not
just HD
12x zoom
180 degree panning radius
Quick, sharp focus when using the
manual pan/tilt/zoom or preset camera
locations.
Multi-Function Remote Control
Controls features and functions of the
HDX series systems
Uses four (4) AAA batteries (included)
Omni-directional HDX Microphone Array
360 degree coverage
22 kHz high fidelity audio
PLACING, ANSWERING, AND
ENDING CALLS
To Answer an Incoming Call