Polycom SpectraLink 8450 User manual

Beta Draft—Confidential
Polycom®SpectraLink 8400
Series Wireless Handset
User Guide
UC Software 4.0.0 |March 2011 |1725-36720-001 RevB

April, 2011 | 1725-36720-001_RevB
Patent Information
The accompanying product is protected by one or more US and foreign patents and/or pending patent applications
held by Polycom, Inc.
Copyright Notice
© 2011, Polycom, Inc. All rights reserved. POLYCOM®, the Polycom "Triangles" logo and the names and marks
associated with Polycom's products are trademarks and/or service marks of Polycom, Inc. and are registered and/or
common law marks in the United States and various other countries. All other trademarks are property of their
respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any
purpose other than the recipient's personal use, without the express written permission of Polycom.
All rights reserved under the International and pan-American copyright Conventions.
No part of this manual, or the software described herein, may be reproduced or transmitted in any form or by any
means, or translated into another language or format, in whole or in part, without the express written permission of
Polycom, Inc.
Do not remove (or allow any third party to remove) any product identification, copyright or other notices.
Every effort has been made to ensure that the information in this document is accurate. Polycom, Inc. is not
responsible for printing or clerical errors. Information in this document is subject to change without notice and does
not represent a commitment on the part of Polycom, Inc.
Notice
Polycom, Inc. has prepared this document for use by Polycom personnel and customers. The drawings and
specifications contained herein are the property of Polycom and shall be neither reproduced in whole or in part
without the prior written approval of Polycom, nor be implied to grant any license to make, use, or sell equipment
manufactured in accordance herewith.
Polycom reserves the right to make changes in specifications and other information contained in this document
without prior notice, and the reader should in all cases consult Polycom to determine whether any such changes have
been made.
NO REPRESENTATION OR OTHER AFFIRMATION OF FACT CONTAINED IN THIS DOCUMENT INCLUDING
BUT NOT LIMITED TO STATEMENTS REGARDING CAPACITY, RESPONSE-TIME PERFORMANCE,
SUITABILITY FOR USE, OR PERFORMANCE OF PRODUCTS DESCRIBED HEREIN SHALL BE DEEMED TO BE
A WARRANTY BY POLYCOM FOR ANY PURPOSE, OR GIVE RISE TO ANY LIABILITY OF POLYCOM
WHATSOEVER.
Contact Information
Please contact your Polycom Authorized Reseller for assistance.
Polycom, Inc.
4750 Willow Road,
Pleasanton, CA 94588
http://www.polycom.com
Model Numbers and Product Compatibility
The information in this document pertains only to SpectraLink 8400 Wireless Telephones, Battery Packs, and
chargers. All 8400 Series products are compatible with each other. Use only 8400 Series products with other 8400
Series products as identified by the model number located on the label of the product. If you have any questions
about product compatibility, contact your system administrator.
Product Model Number
SpectraLink 8440 Wireless Telephone 8440
SpectraLink 8450 Wireless Telephone 8450
USB Charger SA106B-05
Dual Charger DCA39
Quad Charger DCA40
Standard Capacity Battery Pack RS657
Extended Capacity Battery Pack RS658
Information in this document is valid as of the current product beta release date and is
subject to change without notice pending the final product release.

April, 2011 | 1725-36720-001_RevB i
Contents
Chapter 1: Understanding Your Handset................................................... 1
Communication Type.................................................................................................... 1
Telephone Calls ....................................................................................................... 1
Paging and Push-to-Talk (PTT) Broadcasts ............................................................. 1
Instant Messaging Chats......................................................................................... 1
Application Alerts.................................................................................................... 2
The Session Manager.................................................................................................... 2
Features of Your Handset ............................................................................................. 4
Front View ............................................................................................................... 4
Back View................................................................................................................ 5
Left Side View.......................................................................................................... 5
Right Side View........................................................................................................ 6
LED Indicator ........................................................................................................... 6
Chapter 2: Before Using Your Handset ...................................................... 7
Charging the Battery Pack for the First Use.................................................................. 7
Powering Up and Powering Down Your Phone ............................................................ 7
Using the Headsets and Speakerphone........................................................................ 7
Pairing and Using a Bluetooth Headset .................................................................. 8
Hearing Aid Compatibility..................................................................................... 10
Handset Registration .................................................................................................. 10
Normal Initialization Process ...................................................................................... 11
Login Requirements .................................................................................................... 11
Restarting and Updating Your Handset ...................................................................... 12
Chapter 3: Getting Started ...................................................................... 13
The Home Screen........................................................................................................ 13
Home Screen Icons ..................................................................................................... 14

Polycom SpectraLink 8400 Series Wireless Handset User Guide
2 April, 2011 | 1725-36720-001_RevB
Contacts / Call Lists............................................................................................... 14
Messages .............................................................................................................. 14
Settings.................................................................................................................. 15
Applications........................................................................................................... 15
Shortcut Menus........................................................................................................... 16
Status Bar Icons........................................................................................................... 16
How to Navigate Screens, Menus, and Sessions ........................................................ 18
How to Enter Text, Numbers, and Special Characters................................................ 19
Entering and Editing Data..................................................................................... 20
Locking and Unlocking the Keypad ............................................................................. 21
Chapter 4: Using Telephony Applications................................................ 23
How to Make Calls ...................................................................................................... 23
Making an Emergency Call.................................................................................... 23
Multiple Call Methods........................................................................................... 23
How to Use the Dialer................................................................................................. 24
Opening the Dialer from the Home Screen ........................................................... 25
Opening the Dialer from the Session Screen......................................................... 26
How to Answer Calls ................................................................................................... 26
Notification ........................................................................................................... 26
Incoming Call Management.................................................................................. 27
Handling Active Calls................................................................................................... 28
Session List Icons ................................................................................................... 29
How to Transfer a Call and Set up Conference Calls .................................................. 30
Managing Conference Calls ........................................................................................ 33
Forwarding Calls.......................................................................................................... 35
Enabling and Disabling Do Not Disturb (DND)............................................................ 37
Enabling and Disabling DND on All Lines .............................................................. 38
Enabling and Disabling DND for Single Lines ........................................................ 38
How to Use Speed Dial Lists........................................................................................ 39
Accessing Voicemail.................................................................................................... 40

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Chapter 5: Push-to-Talk (PTT) and Paging................................................ 42
Push-to-Talk ................................................................................................................ 42
Receiving and Transmitting PTT Broadcasts......................................................... 42
PTT Configuration ................................................................................................. 45
Setting PTT Alerts.................................................................................................. 47
Paging Contacts........................................................................................................... 47
Paging Groups....................................................................................................... 48
Sending and Receiving a Page .............................................................................. 48
Paging Configuration ............................................................................................ 50
Chapter 6: How to Use the Contact Directory.......................................... 53
Contact Directory Fields.............................................................................................. 53
Managing Your Contacts............................................................................................. 54
Using Call Lists............................................................................................................. 56
Searching and Saving with the Corporate Directory .................................................. 58
Searching the Corporate Directory ....................................................................... 58
Saving Corporate Directory Search Results........................................................... 58
Chapter 7: Instant Messaging.................................................................. 60
Understanding IM Contact Names ............................................................................. 60
Understanding IM Status Icons................................................................................... 61
Initiating an Instant Messaging Session...................................................................... 62
Understanding the Chat Window ......................................................................... 63
Managing Instant Message Sessions .......................................................................... 63
Reading and Managing Stored Messages................................................................... 65
Chapter 8: Using the Calendar................................................................. 66
Chapter 9: Using the Barcode Reader (8450 only) ................................... 70
General Operating Instructions .................................................................................. 70
Using the One-to-one Application .............................................................................. 71
Using the Many-to-Many Application......................................................................... 72
Chapter 10: Applications......................................................................... 73

Polycom SpectraLink 8400 Series Wireless Handset User Guide
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How to Use the Handset While in a Web Application................................................ 73
Custom Applications ................................................................................................... 73
Chapter 11: Customizing your Handset ................................................... 75
Customizing a Profile .................................................................................................. 76
Changing the Ring Settings for Telephone Calls ................................................... 76
Setting Unique Ring Tones for Contacts ............................................................... 77
Change the Alerting Characteristics...................................................................... 77
Changing the Ring Settings for OAI Applications.................................................. 77
Changing the Alerting Characteristics for PTT ...................................................... 78
Customizing the Handset Display and Other Preferences.......................................... 78
Adjusting the Backlight ......................................................................................... 80
Chapter 12: Charging Your Handset ........................................................ 81
Charging the Battery Pack........................................................................................... 81
Charger Options .......................................................................................................... 81
Quad Charger........................................................................................................ 82
USB Charger .......................................................................................................... 82
Dual Charger ......................................................................................................... 83
About Battery Packs.................................................................................................... 84
Appendix A: Troubleshooting.................................................................. 88
Appendix B: Cleaning and Drying the Handset ........................................ 89
Appendix C: User Settings Menu............................................................. 91
Appendix D: Icon Table ........................................................................... 96
Appendix E: Safety Information .............................................................. 97
Industry Canada Notice............................................................................................... 97
Chargers and Battery Packs ........................................................................................ 98
Wireless Telephones................................................................................................... 99
Operational Warnings........................................................................................... 99
Electromagnetic Interference and Compatibility ..................................................... 100

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Use While Driving................................................................................................ 100
FCC Statement..................................................................................................... 101
Specific Absorption Rate (SAR) Information for SpectraLink 8400 Series Wireless Telephones
................................................................................................................................... 101
Appendix F: End User License Agreement for Polycom Software........... 103