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  9. Polycom SoundPoint IP 335 Instruction manual

Polycom SoundPoint IP 335 Instruction manual

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BASIC PHONE FEATURES
PLACING A CALL
Using the Handset:
Pick up the handset, and then dial the number. Or,
dial the number first, and then pick up the handset.
Using the hands-free Speakerphone:
With the handset on-hook, press , any assigned
line key, or the NewCall soft key. Then, enter the
number.
OR dial the number, and then press or
Dial
.
Using the optional Headset:
With the headset connected, press , any
assigned line key, or the NewCall soft key.
Or dial the number, and then press .
During a call, you can alternate between modes by
pressing or or picking up the handset.
ANSWERING A CALL
Handset: Pick up the handset.
Speakerphone: Press , the line key, or the
Answer soft key.
Headset (optional): Press .
Incoming calls may be denied by pressing the Reject
soft key during ringing.
ENDING A CALL
Press the EndCall soft key or the line key
corresponding to the line. Or, depending on the call
mode, press , press , or hang up the handset.
REDIAL
Press
Dial
to display the Placed Call list. Scroll
to select the desired recipient and press
Dial
again.
MICROPHONE MUTE
During a call, press . Mute applies to all modes.
You can hear all other parties while Mute is enabled,
but other parties cannot hear you. To un-Mute,
press again.
CALL HOLD AND RESUME
During a call, press Hold .
Press Hold again, the Resume soft key, or the line key
to resume the call.
LOCAL CONFERENCE CALLS
To create a three-way local conference call:
1. Connect to the first party.
2. Press the Conf soft key to create a new call (the
active call is placed on hold).
3. Place a call to the second party.
4. When the second party answers, press the Conf
soft key again to join all parties in the conference.
Conference Behavior:
• Placing the conference call on hold will place the
other conference parties on hold
• Pressing the Split soft key will split the
conference into two separate calls on hold
• A conference may be created between an active
call and a call on hold by pressing the Join soft
key
DO NOT DISTURB DND
Press
Menu
and select Features > Do Not Disturb
> Enable to prevent the phone from ringing for
incoming calls. An icon appears for all lines to
confirm that DND is enabled.
Press
Menu
and select Features > Do Not Disturb
> Disable to turn Do Not Disturb o.
CALL TRANSFER
1. During a call, press the Trans soft key (the active
call is placed on hold).
2. Place a call to the party to which you want to
transfer the call.
3. After speaking with the second party, press the
Trans soft key to complete the transfer.
Press the Blind soft key to transfer the call without
speaking to the second party.
Transfer can be cancelled during establishment by
pressing the Cancel soft key. The original call is
resumed.
CALL FORWARDING
• Log into the Call Manager portal at
myphone.rcn.com
• Or Dial *72 + Number to Activate and *73 to
deactivate feature
CALL LISTS
From the idle screen, press for Speed Dial,
for Received Calls, or for Placed Calls. Or, press
Menu
then select Features > Call Lists > Missed
Calls, Received Calls, or Placed Calls.
Call information will be displayed.
SoundPoint®
IP 335
Quick User Guide
Select a call and press
Dial
to dial the number.
You can also Delete the entry, Save the contact
information, or see Info about the call.
VOICE MAIL
A voice mail icon on the screen, a flashing line key,
and a stutter dial tone indicate one or more new
voice mail messages.
To listen to voice messages:
1. Press the Msgs soft key or press
Menu
and
select Features > Messages.
2. Press the Connect soft key, and then follow voice
prompts.
Tip: *98 may also be used to access voice mails on
phone
CUSTOMIZING YOUR PHONE
CONTACT DIRECTORY
To add a contact in your local phone directory:
1. Press the Dir soft key, and then select <New
Entry>.
2. Press to enter a contact into the phone’s
database.
3. Enter first name from the dial pad.
4. Press the Ok or Cancel soft keys to accept or
cancel changes.
5. Press to display the next field in the contact’s
entry.
6. Repeat steps 2 through 5 to enter last name and
a unique contact phone number (not already in
the directory).
7. Change the other fields as desired.
8. Press to end data entry.
9. Press the Ye s or Cancel soft keys to accept or
cancel changes, then press
Menu
twice to
return to the idle screen.
Contacts can be easily added from Call Lists. For more
information, see the CALL LISTS section.
To search for a contact:
1. Press the Dir soft key.
2. Using the dial pad, enter the first characters for
the Last name.
For example, to find the first directory entry with
the last name starting with J, press the 5 key once.
Searches are not case sensitive. Dial the successful
match from the resulting search screen.
To edit a contact:
1. Search for contact (see above).
2. Press the Edit soft key and make the necessary
changes.
3. Press to end data entry.
4. Press the Ye s soft key to accept your changes,
then press
Menu
twice to return to the idle
screen.
VOLUME ADJUSTMENT
Press the volume keys to adjust the
call volume of the active mode. Pressing these keys
in idle state adjusts the ringer volume.
To conform to regulatory requirements, handset and
headset volume will return to a preset level after each
call, but the configuration can be changed by your
system administrator. Hands-free volume settings will
be maintained across calls.
RING TYPE
You can select dierent rings to match your
preferences and distinguish between calls on lines.
To change the incoming ring:
1. Press
Menu
then select Settings > Basic > Ring
Type.
2. Scroll to highlight the desired ring type. Press the
Play soft key to hear it.
3. Press or the Select soft key to accept the
highlighted ring type, and then press
Menu
to
return to the idle screen.
If you select Silent ring, press the Line key or Answer
soft key to answer incoming calls.
DISTINCTIVE RINGING / CALL
TREATMENT
You can set distinctive incoming ringing tones for
dierent contacts in your local directory.
To set a distinctive ring for a local contact:
1. Press the Dir soft key.
2. Search for the contact (see the CONTACT
DIRECTORY section).
3. Press the Edit soft key, then scroll down to Ring
Type and press to edit it.
4. Using or , select the desired ring tone.
5. Press the Ok soft key to accept the change, and
then press Menu twice to return to the idle
screen.
ABOUT HEADSETS
Your phone supports wired and wireless headsets,
including electronic hookswitch (EHS) headsets.
For connection directions, refer to your headset
documentation.
The following providers oer headsets that are
compatible with these phones:
Plantronics: plantronics.com/us/compatibility-guide/
Jabra: jabra.com/headsets-and-speakerphones/
compatibilityguide
©2014 RCN. All rights reserved. © The Polycom logo and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other
countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient’s personal use, without the express written permission of Polycom.