Polycom VVX 250 Instruction manual

VVX 250 Quick User Guide
Line Keys
Back Key
Hold Key
Transfer Key
Dial Pad
Message Waiting
Indicator
Home Key
Headset Key
Speaker Key
Mute Key
Volume Keys
Soft Keys
Answer Calls
You can answer calls using the handset, speakerphone, or a headset. To answer a call
do one of the following:
• To answer with the speakerphone press the Speaker Key or select Answer.
• To answer with the handset, pick up the handset.
• To answer with a headset, press the Headset Key.
Midshire Telecom: Midshire House, Doranda Way, West Bromwich, West Midlands B71 4LT
www.midshiretelecom.co.uk T: 0800 008 6038 E: [email protected].uk
View Contact Directory
You can search for your desired contact in the Contact Directory.
1. Navigate to Directories > Contact Directory.
2. In the Contact Directory, select Search.
3. In the search field, enter your search criteria and select Submit.

Listen to Voicemail
When you have new voicemail messages, the Message icon on the home screen
displays the number of new messages you have. To listen to your voicemail:
1. Navigate to Messages.
2. Select Message Center.
3. If you have multiple lines on your phone, select the line that has the new message.
4. From the Messages screen, select Connect and follow the prompts to access your
messages.
Hold and Resume Calls
You can have multiple calls on hold and resume a call at any time.
• To hold a call: During an active call, select Hold.
• To resume a call: Select Resume or, from the calls screen, select the call and select
Resume.
Midshire Telecom: Midshire House, Doranda Way, West Bromwich, West Midlands B71 4LT
www.midshiretelecom.co.uk T: 0800 008 6038 E: [email protected].uk
Default Transfer Setting
Transfer a Call
You can choose a default transfer type to use on your phone. When you choose a
default transfer type, the phone uses the selected transfer type for all calls. Consultative
is the default transfer type. To change the type:
1. Navigate to Settings > Basic > Preferences
2. Select Default Transfer Type and choose a transfer type. The selected transfer type
is used for all calls.
You can transfer a call to another contact and choose the transfer type you want to use
for the call.
1. During a call, do one of the following
• Press Transfer to use the default transfer type.
• Press and hold Transfer to use the non-default transfer type.
• Press Transfer > More, and select Blind or Consultative.
2. Dial a number or choose a contract from the Recent Calls or a directory. If the
transfer type is set to Blind, the call is transferred immediately.
3. If the transfer type is set to Consultative, select Transfer after speaking with your
contact.
If a contact does not answer the transfer or you want to remain speaking with the
contact on your line, you can cancel the transfer before it is complete by selecting
Cancel.