Ricoh Capella-NB1e User manual

Capella-NB1e
(Machine Code: G829)
SERVICE MANUAL
4 June 2005
Subject to Change

IMPORTANT SAFETY NOTICES
1. Before disassembling or assembling parts of the network scanning box,
make sure that the network scanning box power cord is unplugged.
2. The wall outlet should be near the network scanning box and easily
accessible.
3. The output voltage of the PSU (Power Supply Unit) can be either 100 ~ 240
Vac, without any adjustment. Make sure that the above voltage is used.
4. The power cord should be an approved type, in accordance with the
regulations for the country in which the network scanning box is used.
5. When keeping used lithium batteries in order to dispose of them later, do not
put more than 100 batteries per sealed box. Storing larger numbers or not
sealing them apart may lead to chemical reactions and heat buildup.
Lithium Batteries (Memory Back-up)
CAUTION
The danger of explosion exists if a battery of this type is incorrectly
replaced.
Replace only with the same or an equivalent type recommended by the
manufacturer. Discard used batteries in accordance with the
manufacturer’s instructions.
Maintenance Information
The operating instructions explains how to use and maintain the network scanning
Box . Before performing the maintenance, read the operating instructions.
Warning concerning copyright
Many documents are copyrighted. Such documents may not be reproduced by
scanning or in any other form without the express permission of the copyright
holder.
Notice
The contents of this manual are subject to change without notice.
This manual uses several symbols.

Symbol What it means
Refer to section number
See Core Tech Manual for details
Screw
Connector
E-ring
Clip ring

i
TABLE OF CONTENTS
1. REPLACEMENT AND ADJUSTMENT ............................................1
1.1 SPECIAL TOOLS ......................................................................................... 1
1.2 REPLACEMENT........................................................................................... 1
1.2.1 REPLACING THE MCBU BOARD (MAIN CONTROLLER BOARD) ... 1
1.2.2 REMOVING THE OPERATION PANEL BOARD,
KEY TOP, LCD BOARD AND LED CONTROL BOARD ...................... 3
2. TROUBLESHOOTING .......................................................................
2.1 SC CODES................................................................................................... 7
3. SERVICE TABLES...........................................................................8
3.1 DIP SWITCH FUNCTION ............................................................................. 8
3.2 SERVICE PROGRAM MODE....................................................................... 8
3.2.1 SP MODE DESCRIPTION................................................................... 8
Entering the service mode ....................................................................... 8
3.2.2 FIRMWARE UPDATE........................................................................ 11
Network firmware update ....................................................................... 11
3.2.3 BACKUP AND RESTORE SD CARD ................................................ 11
Backup SD card procedure.................................................................... 11
Restore SD card procedure ................................................................... 12
SPECIFICATIONS...............................................................................13

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Spec.
1. REPLACEMENT AND ADJUSTMENT
CAUTION
Turn off the main power switch and disconnect the machine’s power cord
before you do the procedures in this section.
1.1 SPECIAL TOOLS
No special tool required for this model
1.2 REPLACEMENT
1.2.1 REPLACING THE MCBU BOARD (MAIN CONTROLLER
BOARD)
1. Remove the three screws from the lower cover.
2. Pull down the lower cover and detach it from the four hooks.
3. Open the upper and lower covers, as shown in the photograph below.
Important: Be careful not to damage the flat cable.
4. Disconnect the flat cable from the MCBU board connector.
Note: In the photograph below, the MCBU board is on the left side.

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5. Remove the bracket (x 2).
6. Remove the MCBU board (x 4).

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Spec.
1.2.2 REMOVING THE OPERATION PANEL BOARD, KEY TOP,
LCD BOARD AND LED CONTROL BOARD
1. Do Steps 1-4 of section 2.2.1.
2. Remove the operation panel board from the upper cover (x 11, x2).

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3. Remove the key top.

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Spec.
4. Remove the LCD board.
,

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5. Remove the LED control board (x 2).

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Spec.
2. TROUBLESHOOTING
2.1 SC CODES
SC Code Item Definition Possible cause / Trouble
shooting
SC4020 Functional problems When the machine detects
an impossible recovery
error.
• System does not work
correctly.
(e.g. firmware error)
1. Turn the main power
on/off.
2. Replace the MCB.
SC4030 Battery voltage error When the battery voltage
is not enough.
• Insufficient battery
voltage
1. Turn the main power
on/off.
2. Replace the network
board.

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3. SERVICE TABLES
3.1 DIP SWITCH FUNCTION
These switches are on the MCB inside the mainframe. Normally, these are not
used in the field.
SW No. Function Setting Default
1 Boot Mode DFU OFF
2 PCB Production Type DFU OFF
3 Not Used – OFF
4 RTC Backup Battery ON: Uses Battery
OFF: Does Not Use
Battery
ON
3.2 SERVICE PROGRAM MODE
3.2.1 SP MODE DESCRIPTION
Entering the service mode
Push the button.
Push the button.
Push the button.
Push the button.
Hold the button down for three seconds.
Class SP
number Description Function
001 FTP port Sets the FTP port number.
002
Version Displays the network firmware version.
NOTE: To check the scanner firmware
version with “Web Status Monitor”
or “Web Image Monitor”.
003 Lot No. Displays the machine lot number.
004 Error log Displays the service call number (SC).
005 Initialize SCAN-data Initializes all SP mode data except for the
network data.
006
Initialize all data Initializes all SP mode data (this SP has
the same effect as 1-005 and 1-007
combined).
007 Initialize SCAN-NIC Data Data related to the network is initialized.
008 Density Setup 1 Adjusts Density 1. [0-255/40/1]
009 Density Setup 2 Adjusts Density 2. [0-255/70/1]
010 Density Setup 3 Adjusts Density 3. [0-255/100/1]
011 Density Setup 4 Adjusts Density 4. [0-255/130/1]
1
012 Density Setup 5 Adjusts Density 5. [0-255/160/1]

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Spec.
013 Density Setup 6 Adjusts Density 6. [0-255/190/1]
014 Density Setup 7 Adjusts Density 7. [0-255/220/1]
015 Flash ROM disc format Formats the flash ROM
016 Binary color Selects binary color [Yes or No/No]
017
Backup SD Card Downloads the following settings to the SD
Card.
• Basic settings
• File send settings
• Email settings
• Delivery settings
• Print scan settings
018 Restore SD Card Uploads the above settings from the SD
Card to the machine.
019
JAM Information Displays the jam location and counter.
For example: “Code:0x04 Total:38” means
that jams have been detected 38 times at
the registration sensor.
NOTE: The following codes are
displayed on the operation panel.
0x01: ADF cover open
0x02: ADF open
0x03: Pick-up jam
0x04: Registration sensor (paper did not
come)
0x84: Registration sensor (paper stayed)
0x05: Read sensor (paper did not come)
0x85: Read sensor (paper stayed)
0x06: Exit sensor (paper did not come)
0x86: Exit sensor (paper stayed)
020 Firmware Update Updates the firmware
021 Scanner Test (ADF) Executes the scanner test for ADF mode
(simplex mode only)
1
022 Scanner Test (Scanner) Executes the scanner test for Flat Bed
mode
NOTE: The setting range is in brackets and the default setting is in bold.

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SP 1-008 to 014: Density setup examples
These values control the image density for the 7 settings on the operation panel.
Here are three examples
Case 1: There is a relatively small difference between the minimum and maximum
settings
Case 2: The higher values in this example make the image lighter.
Case 3: The lower values in this example make the image darker.
Case Density
setup 1
Density
setup 2
Density
setup 3
Density
setup 4
Density
setup 5
Density
setup 6
Density
setup 7
1 85 100 115 130 145 160 175
2 70 100 130 160 190 220 250
3 10 40 70 100 130 160 190
These are reference values. Adjust them to get the best results.

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Spec.
3.2.2 FIRMWARE UPDATE
This machine has one firmware type:
• Network firmware
NOTE: 1) You can keep both firmware programs on the same SD card.
2) Do not put firmware programs from another machine on the SD card
you will use for this machine. You cannot mix multiple machine firmware
programs on the same SD card.
3) You do not need to create a root directory when you update the
firmware for this machine.
Network firmware update
Before you do this procedure, prepare an SD card that contains the required
firmware.
1. Turn off the main power of the machine.
2. Do the “Backup SD card” procedure. (3.2.3 Backup SD card procedure)
3. Install the SD card, which contains the required firmware, into the SD card slot
[A].
4. Turn on the main power of the mainframe while holding down the , and
keys together.
5. When “START” is displayed, press the Start button.
6. Follow the procedure displayed on the operation panel to update the network
firmware.
NOTE: “Upgrading complete” is displayed after completing this update
correctly.
7. Turn off the main power, and then remove the SD card.
8. Do the “Restore SD card” procedure. (3.2.3 Restore SD card procedure)
3.2.3 BACKUP AND RESTORE SD CARD
Backup SD card procedure
1. Turn off the main power.
2. Install an SD card, which does not have any data, into the SD card slot [A].
3. Turn on the main power.
4. Enter the SP mode ( 3.2.1), and then select SP1-017 (Backup SD Card).
5. Press three times consecutively to download the setting data from the
mainframe to the SD card.
6. After completing the setting data backup, turn off the main power, and then
remove the SD card from the SD card slot.

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Restore SD card procedure
1. Turn on the main power.
2. Install the SD card, which was used in “Backup SD card”, into the SD card slot
[A] again.
3. Turn on the main power.
4. Enter the SP mode ( 3.2.1), and then select SP1-018 (Restore SD Card)
5. Press three times consecutively to upload the setting data from the SD card
to the mainframe.
6. After completing the setting data restore, turn off the main power, and then
remove the SD card from the SD card slot.

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Spec.