Rimage 2400 User manual

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2002096 _A
Maintain the 2400
This secon provides maintenance informaon for the 2400 system,
including the integrated Everest 400 printer.
Important! For opmum performance, keep the 2400 in a clean, dust-free
environment.
Overview
Regular preventave maintenance of your system can help to ensure error-
free recordings and clean printed labels. Maintenance also involves cleaning
the system.
For informaon on autoloader and printer maintenance, refer to the Rimage
Professional 2400 User Guide that was included with your autoloader.
Cauonary Informaon
nCauon: To avoid damaging the 2400 during maintenance:
• Never use oils, silicone, or other lubricants on any part of the system.
• Use only non-abrasive cleaners to wipe down the surfaces of your
system.
• Use only a damp coon cloth to wipe o the touch screen.
• Avoid pouring cleaners directly onto the autoloader. Instead, apply
the cleaner a clean, lint-free cloth.
Preventave Maintenance Schedule
Task Tools Frequency
Autoloader Maintenance
Wipe down the li arm sha
and pay close aenon to:
• The area around the base of
the sha
• The area just above the li
arm
Lint-free cloth Weekly
Task Tools Frequency
Autoloader Maintenance
Wipe down all surfaces of the
autoloader, including:
• Lint-free cloth
• Non-abrasive, all-
purpose cleaner
Weekly
• Sides and
top
• Door
• Output bin
• Carousel
• Top surface
on the li
arm
Remove dust and debris from
the fan at the back of the
autoloader.
Can of compressed air Monthly
Remove dust and debris from
the openings at the back of
the autoloader.
Vacuum Monthly
Remove dust and debris from
the front and inside of the
autoloader.
Can of compressed air Monthly
Integrated Everest 400 Printer Maintenance
Clean the print head. Refer
to the Clean the Print Head
secon on page 21.
• Sponge swabs with long
handles (included in the
Everest cleaning kit)
• 99% Isopropyl alcohol
Aer 2000 discs
(as needed) or
at every ribbon
change
Clean the tacky rollers. Refer
to the Clean the Tacky Rollers
secon on page 22.
• Sponge swabs with long
handles (included in the
Everest cleaning kit)
• 99% Isopropyl alcohol
Aer 2000 discs
or at every ribbon
change
Clean the sensors. Refer to the
Clean the Sensors secon on
page 23.
• Sponge swabs with long
handles (included in the
Everest cleaning kit)
• 99% Isopropyl alcohol
Refer to the
Clean the Sensors
secon on page
23

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Maintain the 2400
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Clean the Everest 400 Printer
Regular cleaning helps to keep the integrated Everest 400 printer in opmal
operang condion.
Clean the Print Head
#Tools required:
• Sponge swabs with long handles (included in the Everest cleaning
kit)
• 99% Isopropyl alcohol
1. Access the print head.
a. Li the printer cover latch to open the cover.
b. Lower the printer cover.
c. Turn the center latch counterclockwise to unlock it.
d. Remove the print ribbon carrier.
2. Clean the print head.
nCauon! Do not scratch the print head. Remember the following
ps:
• Always wipe from one end of the print head to the other without
stopping in the middle.
• Only wipe the area indicated.
• Do not remove the print head component from the inside of
the printer. The component is shown outside of the printer for
instruconal purposes only.
a. Remove the sponge swab and the swab handle from the Everest
cleaning kit.
Sponge
Swab
Notch
Swab
Handle
b. Insert the sponge swab into the unnotched end of the swab handle,
if necessary.
c. Apply isopropyl alcohol to the sponge swab.
d. Use the sponge swab to wipe across the print head from one end to
the other in the direcon shown below.
e. Repeat as needed unl the print head is clean of dust and debris.
f. Use the sponge swab to remove any waxy buildup from the roller
below the print head.
Print Head
Area to Clean Roller
Wipe Direcon

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3. Prepare the printer for use.
a. Install the print ribbon carrier.
b. Turn the center latch clockwise to lock it.
c. Close the printer cover. The system is ready for use.
Clean the Tacky Rollers
#Tools required:
• Sponge swabs with long handles (included in the Everest cleaning
kit)
• 99% Isopropyl alcohol
1. Remove the print ribbon carrier.
Important! The ribbon carriers cannot be removed from the printer
unless the system is powered on.
a. Li the printer cover latch to open the cover.
b. Lower the printer cover.
c. Turn the center latch counterclockwise to unlock it.
d. Remove the print ribbon carrier.
2. Remove the print ribbon. For specic instrucons, refer to the Change
the Print Ribbon procedure on page 14.
Center Latch
Print Ribbon
Carrier
3. Clean tacky roller 1 on the print ribbon carrier.
a. Remove the sponge swab and the swab handle from the Everest
cleaning kit.
b. Insert the sponge swab into the unnotched end of the swab handle,
if necessary.
c. Apply isopropyl alcohol to the sponge swab.
d. Use the sponge swab to clean tacky roller 1.
e. Use the sponge swab to remove any waxy buildup from other parts
of the print ribbon carrier.
4. Inside the printer, use the sponge swab to wipe tacky roller 2.
5. Prepare the printer for use.
a. Install the print ribbon on the print ribbon carrier. For specic
instrucons, refer to the Change the Print Ribbon procedure on page
14.
b. Install the print ribbon carrier in the printer.
c. Turn the center latch clockwise to lock it.
d. Close the printer cover.
The system is ready for use.
Print Ribbon Carrier
Tacky Roller 1

23
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Clean the Sensors
When should you clean the sensors?
• You receive an error message stang that the printer is not detecng the
print ribbon, the upper sensor is not responding, or the lower sensor is
not responding.
• The prinng is o center.
#Tools Required
• Sponge swabs with long handles (included in the Everest cleaning
kit)
• Can of compressed air
1. Access the sensors.
a. Stop or pause all jobs.
b. Remove the ribbon carriers. Refer to page 14 and page 18 for
detailed instrucons.
Important! The ribbon carriers cannot be removed from the printer
unless the system is powered on.
i. Li the printer cover latch to open the cover.
ii. Lower the printer cover.
iii. Turn the center latch counterclockwise to unlock it.
iv. Remove the print ribbon carrier.
v. Remove the retransfer ribbon carrier.
c. Power o the system. Refer to the Power O the System secon on
page 9 for instrucons.
i. Disconnect the power cord from the back of the system.
ii. Disconnect the power cord from the power outlet.
2. Locate the sensors.
• Print ribbon sensor
• Upper sensor
• Lower sensor
3. Clean the Upper Sensor.
a. Locate the swab and handle in the Everest Cleaning Kit.
b. If necessary, remove the swab from the handle.
Notch
Swab
Swab
Handle
Upper Sensor
Lower Sensor
Print Ribbon Sensor

24
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c. Posion the sloed end of the handle in the upper sensor. Refer to
page 23 for the sensor locaons.
Tip: One end of the handle has a slot with a notch in it
approximately ¼ inches from the end. This is the end that goes into
the printer.
d. Posion the can of compressed air’s nozzle in the unnotched end of
the handle.
e. Blow compressed air into the end of the handle for one
to two seconds.
f. Repeat two to three mes.
4. Clean the lower sensor.
a. Locate the swab and handle found in the Everest Cleaning Kit.
b. If necessary, remove the swab from the handle.
c. Posion the sloed end of the handle in the lower sensor. Refer to
page 23 for the sensor locaons.
Tip: One end of the handle has a slot with a notch in it
approximately ¼ inches from the end. This is the end that goes into
the printer.
d. Posion the can of compressed air’s nozzle in the unnotched end of
the handle.
e. Blow compressed air in to the end of the handle for one to two
seconds
f. Repeat two to three mes.
5. Prepare the system for use.
a. Replace the print ribbon carrier.
b. Replace the retransfer ribbon carrier.
c. Close the printer cover.
d. Power on the system.
i. Connect the power cord to the back of the system.
ii. Connect the power cord to the power outlet.
iii. Power on the system. Refer to the Power On the System secon
on page 9 for detailed instrucons.
The system is ready for use.