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STANDARD LIMIT D PRODUCT WARRANTY
STANDARD LIMIT D PRODUCT WARRANTYSTANDARD LIMIT D PRODUCT WARRANTY
STANDARD LIMIT D PRODUCT WARRANTY
RISCO Ltd., it ub idiarie and affiliate (“RISCO") guarantee RISCO’ hardware
product to be free from defect in material and workman hip when u ed and tored
under normal condition and in accordance with the in truction for u e upplied by
RISCO, for a period of (i) 24 month from the date of connection to the RISCO Cloud (for
cloud connected product ) or (ii) 24 month from production (for other product which
are non-cloud connected), a the ca e may be (each, the “Product Warranty Period”
re pectively).
Contact with customers only. Thi Product Warranty i olely for the benefit of the
cu tomer who purcha ed the product directly from RISCO, or from any authorized
di tributor of RISCO. Nothing in thi Warranty obligate RISCO to accept product return
directly from end u er that purcha ed the product for their own u e from RISCO’
cu tomer or from any in taller of RISCO, or otherwi e provide warranty or other ervice
to any uch end u er. RISCO cu tomer hall handle all interaction with it end u er in
connection with the Warranty, inter alia regarding the Warranty. RISCO’ cu tomer hall
make no warrantie , repre entation , guarantee or tatement to it cu tomer or other
third partie that ugge t that RISCO ha any warranty or ervice obligation to, or any
contractual privy with, any recipient of a product.
Return Material Authorization. In the event that a material defect in a product hall be
di covered and reported during the Product Warranty Period, RISCO hall, at it
option, and at cu tomer' expen e, either: (i) accept return of the defective Product and
repair or have repaired the defective Product, or (ii) accept return of the defective
Product and provide a replacement product to the cu tomer. The cu tomer mu t
obtain a Return Material Authorization (“RMA”) number from RISCO prior to
returning any Product to RISCO. The returned product mu t be accompanied with a
detailed de cription of the defect di covered (“Defect Description”) and mu t
otherwi e follow RISCO’ then-current RMA procedure in connection with any uch
return. If RISCO determine in it rea onable di cretion that any Product returned by
cu tomer conform to the applicable warranty (“Non-Defective Products”), RISCO will
notify the cu tomer of uch determination and will return the applicable Product to
cu tomer at cu tomer’ expen e. In addition, RISCO may propo e and a e cu tomer
a charge for te ting and examination of Non-Defective Product .
Entire Liability. The repair or replacement of product in accordance with thi
warranty hall be RISCO’ entire liability and cu tomer’ ole and exclu ive remedy in
ca e a material defect in a product hall be di covered and reported a required herein.
RISCO’ obligation and the Warranty are contingent upon the full payment by
cu tomer for uch Product and upon a proven weekly te ting and examination of the
product functionality.
Limitations. The Product Warranty i the only warranty made by RISCO with re pect
to the Product . The warranty i not tran ferable to any third party. To the maximum
extent permitted by applicable law, the Product Warranty doe not apply and will be
void if: (i) the condition et forth above are not met (including, but not limited to, full
payment by cu tomer for the product and a proven weekly te ting and examination of
the product functionality); (ii) if the Product or any part or component thereof: (a)
have been ubjected to improper operation or in tallation; (b) have been ubject to