Roma Medical Murcia User manual

Murcia
R300
USER MANUAL
Please ensure that this manual is read and understood before using
the scooter.
April 2016
Rev 1

Contents Page
Introduction 3
Intended Use 3
Technical Specification 3
Feature Guide 4
Safety Advice 5
Adjustments
•Tiller angle 6
•Folding the tiller (for transportation) 6
•Seat removal 7
•Seat height 7
•Seat Swivel 7
•Arm width adjustment 7
Tiller Controls 8
Brake Release / Freewheel Operation 9
Starting to Drive
•Getting Started 10
•Moving Off 10
•Steering 11
•Reversing 11
•Ramps / Slopes 11
•Surfaces 11
•Transferring 11
Transport and Storage 12
Batteries and Battery Charger 14
Maintenance 16
Troubleshooting
•Circuit Breaker 16
•Fuses 16
•Check List 16
Further Information 18
Warranty
2

Introduction
Congratulations on your purchase of the ROMA Murcia scooter. This scooter
incorporates the latest innovative designs. The ROMA Murcia can be used in
confined spaces both indoors and out. A direct drive rear transaxle and
electromagnetic brake give a safe and efficient ride. The scooter can be easily
disassembled without tools and will fit into the boot of most vehicles for easy
transport.
Intended Use
The ROMA Murcia is carefully designed for indoor or outdoor use in pedestrian
areas by a single individual with limited mobility up to a maximum weight of 135kg
(21st). The acute manoeuvrability prohibits the use by persons who are severely
physically impaired or those who have balance difficulties. Your
assessor/healthcare professional will determine the suitability of the scooter for
each individuals intended use.
Note: Persons with lower body amputations should not use this
device unless evaluated with artificial limbs fitted, as stability may be
compromised due to an irregular centre of gravity.
Technical Specification
Class 1 Medical Device
Class 2 Indoor/Outdoor Vehicle
Overall Size
Seat
Dimensions
Length
1200mm / 47”
Width
450mm / 18”
Width
605mm / 24”
Depth
400mm / 16”
Height
900mm / 35.5”
Seat to floor
pan
450mm / 17.5”
500mm / 20”
Battery
2 x 34/36Ah
Backrest height
390mm / 15”
Height (Folded)
720mm / 28”
Range
30km / 19m*
Maximum user
weight
135kg / 21st
Seat to floor
600mm / 24”
650mm / 25.5”
Safe working
slope
8º
Battery charger
(off board)
5 Amp
Weight with
batteries
82kg / 180lbs
Battery Pack
Weight
13kg / 29lbs
(each)
Max. Speed
6km/h / 4mph
*Passenger weight in excess of 100kg, rough ground conditions, low
temperatures and battery condition can affect maximum range.
Component Weights:-
Front Chassis 26kg
Rear Chassis 20kg
Seat 10kg
Battery Pack 13kg (each)
3

Feature Guide
‘Murcia’
1. Tiller control head
2.Detachable swivel padded seat with fold down back
3.Detachable basket with carry handle (Capacity 5kg)
4.Detachable battery packs
5.Tiller angle adjustment lever
6.Bright front LED light
7. Anti-tip wheels
8.PU non-marking wheels
7
1
2
3
4
5
6
8
4

Safety Advice
DO:
•Read this manual carefully before using your scooter.
•Turn the power off when transferring to and from the scooter.
•Select a slow speed when going down gradients (max 8°) or over uneven
ground.
•Keep your feet on the scooter whilst driving.
•Ensure the seat is in a fixed position facing forwards before driving.
•Ensure the tiller is secure.
•Ensure the batteries are fully charged before your journey.
•Avoid rough or soft terrain and long grass wherever possible.
•Be aware of other road users and pedestrians.
•Turn the power off when not in use.
•Follow the maintenance guide to ensure safe operation of the scooter.
•Always remove the keys if leaving the scooter unattended. Unauthorised
persons/children may use the scooter resulting in injury.
DO NOT:
•Carry passengers.
•Exceed inclines over 8°.
•Traverse inclines.
•Attempt inclines if the surface is slippery.
•Turn sharply at full speed.
•Exit or enter the scooter unless the power is switched off.
•Switch off the power whilst driving – this will cause the scooter to stop
abruptly (see emergency procedures – page 19).
•Use the scooter where you cannot safely or legally walk.
•Attempt to climb or descend kerbs except drop down kerbs.
•Use the scooter if under the influence of alcohol or any medication.
•Use a mobile phone whilst driving.
•Attempt to negotiate steps or escalators.
•Sit on the scooter if being transported in a vehicle.
•Attempt to tow any other devices.
•Exceed the stated weight limit.
•Connect any other devices to the batteries as this could cause permanent
damage and void your warranty.
•Use any other batteries/charger other than those supplied by ROMA.
•Travel through water or over soft terrain (mud, sand etc.) Avoid cobbles.
•Travel on the road except when crossing between pavements.
•Lift the scooter by the shroud assembly or any plastic part.
•Sharply shift your centre of gravity as this could make the scooter unstable.
•Drive at full speed down hills as your braking distance is increased.
Every care has been taken to ensure that your scooter will give you safe, reliable
service provided you adhere to the advice given above.
5

Adjustments
Tiller Angle Adjustment
At the bottom of the tiller stem is the angle adjustment handknob. Turn the
handknob anti-clockwise to loosen the joint enough to adjust the angle of the
tiller and the re-tighten. Ensure the tiller is fully secure before using the scooter.
Folding the Tiller Assembly
(For transport purposes)
Release the adjustment mechanism as above and fold the tiller down fully until it
reaches the position shown below. The batteries can also be easily lifted out of
the chassis for transportation.
Do not carry the scooter by the tiller stem in the area indicated below.
6

Continued…..
Seat Removal
To remove the seat, fold down the back of the seat and simply lift the seat away
from the chassis.
Do not hang baggage or other objects on the back of the seat as this
may affect stability.
Seat Height Adjustment
Remove the seat as previously
described. Undo the stem fixing
bolt using 17mm spanners and
adjust the stem to the desired
height. Re-fit the bolt and
tighten. Re-fit the seat as
above.
The higher the seat is
adjusted; stability may be
affected due to the higher
centre of gravity.
Seat Swivel
The seat has a lockable swivel
base to allow easier transfers.
Simply lift the lever and rotate
the seat at the same time.
Releasing the lever will allow
the seat to lock in position. The
seat locks in 45 degree
intervals. Always ensure the
seat is in a locked position
before mounting or dis-
mounting the scooter. The seat
should always be locked
forward whilst driving.
Arm Adjustments
On each side of the seat towards the back there are two hand knobs, these are
to adjust the width of the armrests or to remove then for transport.
Turn the knobs anti-clockwise to loosen. Once the knobs are loose you will be
able to adjust the armrests in or out to the desired width. Re-tighten when a
comfortable width has been achieved or remove the armrests completely for
transport.
If removing the armrests for transport, ensure that the knobs are re-
tightened to avoid them rattling loose and falling out.
Do not apply full body weight to the armrests for transferring. Lift the
arm up out of the way to transfer to another seat.
7

Tiller Controls
Thumb / Finger Lever (Wig-Wag)
The thumb levers control the reverse and forward motion of the scooter – see
‘Starting To Drive’ for operation. Remember, more pressure = more speed.
Release the thumb lever and the scooter will automatically come to a safe stop
as the electromagnetic brake is applied. Always release the lever if the
scooter behaves erratically.
Horn Button
The red button operates the scooters horn. This should only be used to
warn others of your presence and not as a rebuke of any form.
Battery Level Indicator Gauge
This gauge gives you a guide to the amount of charge left in the scooters
batteries. This will give the truest reading when the scooter is in motion. Always
fully charge the batteries before driving your scooter and never let
the batteries become completely drained, as this may cause
permanent damage to the batteries.
On/Off Key
The keyswitch is located on the right side of the tiller. Simply insert the key and
turn clockwise to switch the power on. The battery gauge needle will move and
the status LED will light up green. There may be a slight delay before the thumb
levers operate as the controller checks the scooters circuits. Never leave the
key in the switch unattended to prevent unauthorised use. Do not
switch the power off to stop the scooter unless it is an emergency.
The scooter will stop very abruptly if stopped in this way.
8

Continued…..
Maximum Speed Knob
The speed control enables you to set the maximum speed of the scooter. Turn
clockwise to increase the maximum speed and anti-clockwise to decrease.
Always start at a slow speed until accustomed with the
characteristics of your scooter. Do not put excessive pressure on the
dial. Only turn as far as the stops.
When driving in pedestrian areas such as shopping precincts and
busy pavement areas always respect other pedestrians and turn the
maximum speed down so that the scooter travels at the walking pace
of others around you.
Brake Release / Freewheel Operation
The brake release lever is situated at the right rear of the scooter. This lever
allows you to disengage the drive mechanism and push the scooter in
‘freewheel’ mode. To disengage the drive, push the lever forward to the
‘disengaged’ position. The scooter can now be pushed.
Simply push the lever backwards down to re-engage the drive mechanism (the
scooter can now be driven). The scooter will not operate when the lever is in the
disengaged position. The scooter must be turned off and on by the key switch to
reset the circuits before it will resume normal operation. The status led will flash
continually if the brake is disengaged when it is switched on.
Caution! Never leave the scooter unattended whilst in freewheel
mode as it will roll away down an incline. ‘Freewheel’ mode should
only be used in an emergency to move the scooter due to power
failure. NEVER move the scooter in this mode whilst it is occupied.
When in freewheel mode the scooter may be pushed on level ground
at a walking pace. The scooter will ‘auto-brake’ if this speed is
exceeded.
9

Starting to Drive
Getting Started
Note: You must fully charge the batteries prior to first use (see
‘Batteries and Charging’)
Select an area with plenty of space.
Mount the scooter by lifting the arm and sliding onto the seat. Ensure the seat
is securely locked in the forward facing position before driving. Adjust
the tiller and seat if necessary (see ‘Adjustments’). DO NOT use the tiller to
fully support you during transfers.
The Murcia has a dual operation thumb / finger lever which enables use by both
fingers and thumbs. The direction of the scooter is determined by which part of
the lever is pushed / pulled as outlined above.
If the lever is operated in direction ‘A’ at the relevant point it will move forward,
the ‘B’ direction will cause the scooter to reverse.
Moving Off
Insert the key and switch on the power and initially set the speed control to a low
setting. The further you push / pull the lever the faster the scooter will travel, but
only to the maximum speed that has been selected. Release the lever and the
scooter will come to a smooth controlled stop.
Caution! DO NOT switch off the power to stop the scooter as this will
cause the transmission to lock and the scooter will come to a sharp
stop, which could possibly cause injury. This procedure should only
be used in an emergency.
10

Continued…..
Steering
Steering the scooter is light and easy. Ensure you give obstacles a wide
clearance to avoid the rear wheels catching. When steering through limited
spaces, turn the tiller in the direction that you wish to go and apply power gently.
The scooter can turn very tightly with complete stability at slow speeds.
Caution! NEVER turn sharply at high speeds as it can make the
scooter unstable. The maximum speed should be set at 50%.
Reversing
Before reversing ensure the area behind the scooter is free from any obstacles
or hazards. Adjust the speed setting to low before you reverse. Steer wide of all
corners and obstacles.
Caution! Do not reverse onto a main thoroughfare.
Ramps / Slopes
The stability of your scooter depends on several factors such as seat height,
angle of gradient and the users height and weight. When approaching an incline,
do so directly and not at an angle and avoid making turns where possible.
When travelling down a hill reduce your maximum speed setting as your braking
distance will increase.
Surfaces
Your scooter will perform well over many surfaces. However, avoid long grass,
loose gravel, sand, mud and ice.
Transferring
Lift up the armpad from the side you wish to leave or sit on the scooter. Use an
aid for balance if required. DO NOT use the tiller or armrests to support the full
weight during transfers.
11

Transport and Storage
The ROMA Murcia is designed to be quickly and easily disassembled without
tools into sections for transportation and storage:
Guidelines for Disassembly
Follow the guide for the easy disassembly of your scooter:
(Ensure the scooter is switched off before disassembling)
1. Lift the basket up and off the bracket.
2. Remove the seat as described earlier.
3. Remove the battery packs by lifting them out in the correct order as
indicated by the labels on the top of the packs.
4. Loosen the tiller adjustment knob and lower the tiller and re-tighten the
knob. Do not carry the chassis by the tiller stem as shown
previously.
5. Lift the release lever and separate the front chassis assembly by lifting it
away from the rear part. (see following images)
Removing Battery Packs
Remove the battery packs in the order as shown on the labels. Once removed
store them in their normal orientation with the handles on top.
12

Continued…..
Locate the release lever as shown below. The lever is sprung, lift it to the vertical
position ‘A’and while holding the seat post lift the lever upwards ‘B’and the two
parts of the scooter will separate.
To reassemble tilt the rear part of the scooter backwards and locate the rear
frame tube into the frame locating lugs (shown below). The scooter should then
click back together. Lift the release lever to ensure that the locking mechanism
fully relocates and that there is no debris fouling the mechanism.
Assembly is the reverse of the above procedure.
The ROMA Murcia is now separated into five components for easy
transportation or storage.
If the scooter is not to be used for periods of more than a few weeks, fully
charge the batteries but leave the battery pack disconnected from the scooter.
13

Batteries and Battery Chargers
Batteries
Charge the batteries completely (8-12 hours) prior to first use.
The ROMA Murcia is supplied with closed battery packs which contains two
34/36Amp, 12 Volt sealed lead acid batteries. The battery packs are situated
under the front of the seat and can be removed by lifting them away from the
chassis.
Low temperatures, rough terrain and the weight of the user can affect battery
performance. Your battery gauge is a guide only to the level of charge remaining
in your batteries and will give its best indication while the scooter is moving.
Note: Batteries recommended by ROMA MUST be used if they need to
be replaced. An authorised ROMA dealer must carry out battery
replacement.
Battery Charger
The battery charger is a 5-amp switch type off board. The battery charging ports
are located on the battery pack* and the left side of the tiller (see images). *This
special feature allows the batteries to be charged independently of the main
scooter.
Before using your scooter for the first time be sure to fully charge the batteries,
this may take up to 12 hours.
To charge the batteries connect the 3-pin male charger plug into the charging
socket on the battery pack or tiller. Plug the 3-pin mains plug into a wall socket
and switch on. A constant red light will show when the battery charger is
connected and charging is underway. The red light indicates that the batteries
are receiving charge. The green LED will light when the charging cycle is
complete. Always turn off mains power to the charger before disconnecting the
plug from the battery box.
Caution! Do not charge the batteries for longer than 12 hours. Always
charge the batteries in a well-ventilated indoor area. You must still
maintain charging the batteries even if the scooter is not to be used
for a prolonged period of time (2 to 3 weeks). Failure to do so could
result in permanent damage and render the batteries unusable.
Wherever possible do not interrupt the charge cycle until the batteries
are fully charged. Continual interruption can permanently damage the
batteries. If the charging lead should get damaged discontinue use
immediately and seek a replacement from your dealer. ONLY USE THE
CHARGER SUPPLIED WITH YOUR SCOOTER. Do not leave the charger
plugged into to the charger port after the charge is complete.
ALWAYS remove the keys from the scooter when charging.
Disposing and recycling of used batteries
Batteries must always be recycled correctly. Do not dispose of them with your
domestic refuge.
For further information regarding your nearest recycling facility please contact
your local authority.
14

Continued…..
15

Maintenance
Product Life Expectancy
Your scooter has been designed to provide the user with a long, reliable life
provided it is correctly maintained and regularly serviced by an authorised dealer.
However, due to inevitable wear and tear and technological improvements it is
recommended that the average useable life of this scooter is five years.
General Cleaning
The shrouds and seat of the scooter should be cleaned using a damp cloth and
gentle detergent. Do not use abrasive cleaners or solvents, as this will damage
the plastic components. Do not spray water (hose or pressure washer) onto the
scooter as this may cause damage to the electronics.
Routine Maintenance
We suggest that your scooter should undergo a full service at least once a year
by an authorised ROMA dealer.
Please check the following on a weekly basis:
•Tyres are in good condition (Pressure 25-30psi)
•Front wheels spin freely
•Moving parts, pivots and frame fixings are not damaged or worn
•All hand knobs and levers are secure
Troubleshooting
Circuit Breaker
Your scooter is fitted with the latest in electronic controls that are programmed
to protect the electrical system from abnormal overloads. Fitted for extra
protection is a circuit breaker, which is located on the battery pack. Should there
be a situation where your scooter stops for no apparent reason please check
that the circuit breaker has not tripped. Simply press the button to reset the
circuit breaker.
Note: Should the circuit breaker continue to trip turn off the scooter
immediately and consult your dealer.
Fuses
There are two 40 amp blade type fuses inside the battery pack to give protection
against possible overload on the wiring.
Caution! Do not attempt to open the battery pack to replace the
fuses. Please take the battery pack to an authorised ROMA dealer to
replace any blown fuses.
Check List
If your scooter fails to operate, please check the following:
•The unit is switched on.
•All plugs and connections are firmly fixed.
•Battery level shows full charge.
•Freewheeling device is in the drive position.
•Circuit breaker has not tripped.
16

Continued…..
If the freewheel device has been operated with the scooter switched on, the
scooter will not operate until the key switch has been turned off and on again.
Should a fault occur, the status led on the tiller head will indicate a flash
sequence which relates to the fault in the table below.
Flash
Code
Description
Scooter
Condition
Action
1
Charge batteries
Scooter may
run slowly
Batteries less than 23.3v. Charge as
soon as possible.
2
Bad motor
connection.
Scooter will not
run
Check all connections between the
motor and the controller.
3
Motor short circuit.
Scooter will not
run
Check all connections between the
motor and the battery.
4
Not used.
5
Not used.
6
Inhibit circuit
activated.
Scooter will not
run
Check charger is not still connected
or a controller fault.
7
Throttle pot error.
Scooter will not
run
Check wig wag lever is in neutral
position. Faulty potentiometer.
8
Controller fault.
Scooter will not
run
Check all connections are secure.
Switch scooter on and off, this may
clear the code.
9
Magnetic brake
error.
Scooter will not
run
Check scooter is not in freewheel.
Check brake connections.
Note: Should your scooter fail to operate after checking these
possible problems, consult your local ROMA dealer immediately.
17

Further Information
Safety Information Regarding Electromagnetic Interference (EMI)
Scooters and powerchairs are designed to operate under certain conditions.
However, radio waves or electromagnetic fields may affect the operation of the
scooter. The source of EMI could be radio or television transmitters or portable
devices such as mobile phones, portable CB radios etc.
Should any unintentional movement occur turn the scooter off as soon as safely
possible.
Solar Energy
During periods of sunny weather, it is possible that surfaces of your scooter may
reach high temperatures (as with motor vehicles). Please take precautions if
leaving the scooter in direct sunlight for any period of time. Seek shade or cover
the seat and hand controls to keep any temperature increases to a minimum.
Health Factors
Suitability for this product has been assessed on the user’s current state of
health. It is essential that the user regularly monitor their ability to use the
scooter safely.
General Use
Take heed of the information given in this manual regarding safety and the
maintenance of your scooter. If adhered to, your scooter should give you years
of reliable mobility.
Storage and General Care
We recommend that the scooter is always stored in a dry environment such as a
garage or shed to protect the chassis and other components from corrosion. Do
not leave the scooter outside during rainstorms. If the scooter is wet, wipe with a
dry cloth to ensure there is no ingress of water into the internal components of
the scooter.
During everyday use, do not use in rain showers or travel through puddles. Avoid
use in areas where the scooter could become contaminated with sand or
abrasive materials.
Emergency Procedures
Should your scooter behave erratically or become unresponsive whilst driving,
release the wig-wag lever so it may return to it’s neutral position and switch off
the power at the key / switch. These procedures will stop the scooter and
activate the braking system, preventing any further uncontrolled manoeuvres.
Note: Switching the power off at the key / switch can cause the scooter to stop
abruptly and should only be used to stop the scooter during an emergency as
this can damage the drive unit.
18

Continued…..
Product Stability
Scooters and powered wheelchairs are designed to allow the user flexibility of
movement in restricted areas. Driving at maximum speed and attempting sharp
turns can create a situation where the product becomes unstable. Therefore it is
essential that the user pay attention to the guidance set out in this manual.
For maximum stability the speed setting should be set up to 50% of
the maximum available (halfway between the tortoise and the hare or
just entering the red sector on the speed indicator depending on the
model.)
The main factors affecting stability are:
•Maximum speed setting
•Seat height
•User movement
•User’s manoeuvres
•Gradients or slopes
Please keep your speed to a level where you can safely stop without having to
make any erratic turns.
Do not load bags etc. on the back of the seat as this will affect the centre of
gravity and could increase instability.
Do not lean outside of the ‘footprint’ of the product, especially whilst moving.
Avoid making turns on gradients or slopes.
Driving in Pedestrian Areas
As mentioned previously, when using the scooter in pedestrian areas always
lower your maximum speed to that of the pedestrians around you. Remember
the stopping distance of your scooter and always allow enough space to stop
safely to avoid collisions with pedestrians or other objects.
19

Warranty Terms and Conditions
This is to certify that your Roma Medical product is warranted for a period of 12
months from the date of original purchase. This warranty is not transferable.
The main frame has a limited lifetime warranty from manufacturing defects.
Should a defect or operating fault arise within this period the Dealer
from where the product was originally purchased should be notified
immediately. Failure to register the fault may invalidate the warranty.
The Dealer from where the product was purchased is responsible for
any warranty repairs.
Roma Medical warrants that if a fault occurs within this period due to faulty
workmanship or materials that the product will be repaired (or replaced at the
Companys discretion) free of charge.
Any unauthorised modifications will invalidate the warranty.
Parts which are subjected to normal wear and tear, accidental damage, neglect
or misuse are excluded from this warranty. Normal wear and tear includes tyres,
chassis covers, bulbs, seat coverings etc.
Component parts replaced outside this period carry a six-month warranty.
(Standard terms and conditions apply for this period).
Model:
Serial No:
Purchase Date:
Roma Medical Aids Ltd
York Road, Bridgend Industrial Estate,
Bridgend
CF31 3TB
Tel: [phone] Fax: [phone]
Email: [e-mail]
www.romamedical.co.uk
Roma Medical reserve the right to change specifications without prior notice
Dealer Stamp