Roma Medical Tulsa S245 User manual

Roma Tulsa
Model - S245 - User Manual
Please ensure that this user manual is read and understood before using the scooter.

Contents
Introduction
Intended Use 3
3
Technical Specifications 3
Feature Guide 4
Safety Advice 5
Adjustments
Tiller Angle Adjustment
Seat Swivel
Seat Removal
6
6
7
Tiller Controls 8
Brake Release / Free Wheel Operation 9
Starting to Drive
Getting started
Moving off
Ramps and Slops
Surfaces
10
11
11
11
Transferring
11
Steering
11
Storage 12
Battery and Battery Charger 12
Maintenance 14
Troubleshooting
Fuses
Check List
Error Chart
14
14
15
Further Information 16
Warranty 18
USB Charging Port 14

3
Congratulations on your purchase of the ROMA S245, Tulsa scooter. This scooter incorporates the
latest innovative designs. ROMA S245 can be used in confined spaces both indoors and out. A direct
drive rear transaxle and electromagnetic brake give a safe and efficient ride.
Introduction
Intended use
The ROMA S245 is intended for indoor or outdoor use in pedestrian areas by a single individual with
limited mobility up to a maximum weight of 136kg (21st). The acute manoeuvrability prohibits the use
by persons who are severely physically impaired or those who have balance difficulties.
Your assessor / healthcare professional will determine the suitability of the scooter for each individuals
intended use.
Technical specification
Class 1 Medical Device (93/42/EEC as amended by 2007/47/EC)
Class 2 Indoor/Outdoor Vehicle (Use of Invalid Carriages on Highways Act)
Overall Size
Length 1300 mm
Width (Arms) 610 mm
Width (Mirrors) 740 mm
Width (Wheels) 640 mm
Max Height 1170 mm
Battery 38 Ah
Maximum user weight 136 kg / 21 st
Range 38 Km / 24 miles
Battery Charger 3 Ah
Height Seat to Floor 560 mm
Turning Radius 1550 mm / 61”
Safe working slope 8 º
Overall Weight 94 kg
Max. Speed 6 kmph (4mph)
Seat Dimensions
Seat Width 480 mm
Backrest Height 530 mm
Seat Depth 410 mm
* Passenger weight, rough ground conditions, low
temperatures and battery condition can affect maximum
range.
Component Weights
Seat 18.5 kg
Note:
Persons with lower body amputations should not use this device unless evaluated with
artificial limbs fitted, as stability may be compromised due to an irregular centre of gravity.

4
Feature guide
‘Tulsa’
1 Shopping basket
2 Wing mirrors
3 USB charging port
4 Flip up arms rests & padded seat
5 Seat swivel adjustment.
6 Rear shock absorbers
7 Pneumatic tyres
8 Front shock absorbers
9 Front LED headlight
10 Handy storage basket
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2
3
4
5
7
8
9
6
10

5
Safety advice
• Read this manual carefully before using your scooter.
• Turn the power off when transferring to and from the scooter.
• Select a slow speed when going down gradients (max 8°) or over uneven ground.
• Keep your feet on the scooter whilst driving.
• Ensure the seat is in a fixed position facing forwards before driving.
• Ensure the tiller is secure.
• Ensure the batteries are fully charged before your journey.
• Avoid rough or soft terrain and long grass wherever possible.
• Be aware of other road users and pedestrians.
• Turn the power off when not in use.
• Follow the maintenance guide to ensure safe operation of the scooter.
• Always remove the keys if leaving the scooter unattended. Unauthorised persons/
children may use the scooter resulting in injury.
Do:
• Carry passengers.
• Exceed inclines over 8°.
• Traverse inclines.
• Attempt inclines if the surface is slippery.
• Turn sharply at full speed.
• Exit or enter the scooter unless the power is switched off.
• Switch off the power whilst driving – this will cause the scooter to stop abruptly (see
emergency procedures – page 16).
• Use the scooter where you cannot safely or legally walk.
• Attempt to climb or descend kerbs except drop down kerbs.
• Use the scooter if under the influence of alcohol or any medication.
• Use a mobile phone whilst driving.
• Attempt to negotiate steps or escalators.
• Sit on the scooter if being transported in a vehicle.
• Attempt to tow any other devices.
• Exceed the stated weight limit.
• Connect any other devices to the batteries as this could cause permanent damage and
void your warranty.
• Use any other batteries/charger other than those supplied by ROMA.
• Travel through water or over soft terrain (mud, sand etc.)
• Lift the scooter by the shroud assembly or any plastic part.
• Sharply shift your centre of gravity as this could make the scooter unstable.
• Freewheel down hills. This will damage the motor and brake and void the warranty,
• Tow the scooter with any other vehicle in the event of a breakdown.
• Use USB Charging port when wet or with an damaged USB cable.
Do not:
Every care has been taken to ensure that your scooter will give you safe, reliable service provided you
adhere to the advice given above.

6
Adjustments
Tiller Angel Adjustment
At the bottom right hand side of the scooter you will find the angle adjustment handwheel. To adjust
the angle, loosen the handwheel by turning anti-clockwise. Once the desired angle is achieved tighten
by rotating clockwise. Ensure the tiller is fully secure before using the scooter.
Seat Swivel
The seat has a lockable swivel base to allow easier transfers. Simply push the lever circled forward
and rotate the seat at the same time. Releasing the lever will allow the seat to lock in position. The
seat locks in 45 degree intervals. Always ensure the seat is in a locked position before mounting or
dis-mounting the scooter. The seat should always be locked facing forward whilst driving.

7
Seat Removal
To remove the seat, fold down the back of the seat and simply lift the seat away from the chassis
while lifting the seat swivel lever.
Caution:
Do not hang baggage or other objects on the back of the seat as this may
affect stability.
Seat Height Adjustment
Remove the seat as previously described. Pull out the locking pin from the frame and set the seat to
the desired height. Re-fit the locking pin. Re-fit the seat as described above in seat removal section.
Caution:
The higher the seat is adjusted; stability may be affected due to the higher
centre of gravity.

8
Battery Gauge (1)
This gauge gives you a guide to the amount of charge left in the scooters batteries. This will give the
truest reading when the scooter is in motion.
Horn (2)
The button operates the scooters horn. This should only be used to warn others of your presence and
not as a rebuke of any form.
Maximum Speed Knob (3)
The speed control enables you to set the maximum speed of the scooter. Turn clockwise to increase
the maximum speed and anti-clockwise to decrease.
Note:
This should only be used to warn others of your presence and not as a rebuke of any form.
Note:
Always start at a slow speed until accustomed with the characteristics of your scooter. Do
not put excessive pressure on the dial. Only turn as far as the stops.
When driving in pedestrian areas such as shopping precincts and busy pavement areas
always respect other pedestrians and turn the maximum speed down so that the scooter
travels at the walking pace of others around you.
1
23
4
5
Tiller Controls
Note:
Always fully charge the batteries before driving your scooter and never let the
batteries become completely drained, as this may cause permanent damage to
the batteries.

9
Front Lights (4)
This button operates the LED headlight.
On / Off Key (5)
The key switch is located on the right side of the tiller. Simply insert the key and turn clockwise to
switch the power on. The display will light up to indicate the power is on. There may be a slight delay
before the thumb levers operate as the controller checks the scooters circuits.
Note:
Never leave the key in the switch unattended to prevent unauthorised use. Do not switch
the power off to stop the scooter unless it is an emergency. The scooter will stop very
abruptly if stopped in this way.
The brake release lever is situated at the right rear of the scooter. This lever allows you to disengage
the drive mechanism and push the scooter in ‘freewheel’ mode. To disengage the drive push the lever
forward until you reach the stop position (indicated by the ‘N’ direction.)
Simply push the lever toward the back of the scooter to re-engage the drive mechanism (‘D’ position.)
The scooter will not operate when the lever is in the disengaged position. The scooter must be turned
off and on by the key switch to reset the circuits before it will resume normal operation. The scooter
will beep continually if the brake is disengaged when it is switched on.
Brake Release / Free Wheel Operation

10
Caution:
Never leave the scooter unattended whilst in free wheel mode as it will roll away down an
incline. ‘Free wheel’ mode should only be used in an emergency to move the scooter due
to power failure. NEVER move the scooter in this mode whilst it is occupied. NEVER tow
the scooter.
Note:
When in free wheel mode the scooter may be pushed on level ground at a walking pace.
The scooter will ‘auto-brake’ if this speed is exceeded..
Caution:
Never sit on the scooter and free wheel down a hill as this can cause permanent damage
to the motor, brake and controller due to excessive regenerative braking. As above the
scooter can only be moved at a walking pace when in freewheel mode.
Getting Started
• You must fully charge the batteries prior to first use. (‘See Batteries and Charging’)
• Select an area of space.
• Mount the scooter by lifting the arm and sliding into the seat.
• Ensure the seat is securely locked in the forward position before driving.
• Adjust the tiller and seat if necessary. ( See ‘Adjustments’)
• Do not use the tiller to fully support you during transfer.
Check list
Please check the following before moving
Reverse Forward
The scooters speed and direction is controlled by the ‘wig-wag’ lever. The arrows shown in the image
above show the direction in which the scooter will move when the lever is operated as indicated.
Starting to Drive

11
Moving Off
Insert the key and switch on the power and initially set the speed control to a low setting. The further
you pull the lever the faster the scooter will travel, but only to the maximum speed that has been
selected. Release the lever and the scooter will come to a smooth controlled stop.
Caution:
DO NOT switch off the power to stop the scooter as this will cause the transmission to lock
and the scooter will come to a sharp stop, which could possibly cause injury. This
procedure should only be used in an emergency.
Steering
Steering the scooter is light and easy. Ensure you give obstacles a wide clearance to avoid the rear
wheels catching. When steering through limited spaces, turn the tiller in the direction that you wish to
go and apply power gently. The scooter can turn very tightly with complete stability at slow speeds.
Caution:
NEVER turn sharply at high speeds as it can make the scooter unstable. The maximum
speed should be set at 50%.
Caution:
Do not reverse onto a main thoroughfare.
Before reversing ensure the area behind the scooter is free from any obstacles or hazards. Adjust the
speed setting to low before you reverse. Steer wide of all corners and obstacles.
Ramps / Slopes
The stability of your scooter depends on several factors such as seat height, angle of gradient and the
users height and weight. When approaching an incline, do so directly and not at an angle and avoid
making turns where possible.
Surfaces
Your scooter will perform well over many surfaces. However, avoid long grass, loose gravel, sand,
mud and ice.
Transferring
Lift up the arm-pad from the side you wish to leave or sit on the scooter. Use an aid for balance if
required. DO NOT use the tiller or armrests to support the full weight during transfers.

12
Your scooter should be stored in a dry environment, preferably a garage or shed. Tarpaulins and
covers may create condensation during certain weather conditions.
If your scooter is to be stored for prolonged periods, fully charge the batteries and disconnect the
battery plugs.
Very cold weather can severely deplete battery condition (up to 40%). If left for any period during cold
weather it is very important that the scooter is fully charged before use.
Storage
Batteries
Charge the batteries completely (8-12 hours) prior to first use.
The ROMA S245 uses two 38 Amp, 12 Volt sealed lead acid batteries. The batteries are located in a
battery pack under the front of the seat. They can be easily removed by simply lifting by the handle on
the top. Always make sure the batteries are correctly relocated before use.
Low temperatures, rough terrain and the weight of the user can affect battery performance. Your
battery gauge is a guide only to the level of charge remaining in your batteries and will give its best
indication while the scooter is moving.
Batteries and Battery Chargers
Note:
Batteries recommended by ROMA MUST be used if they need to be replaced. An
authorised ROMA dealer must carry out battery replacement.
Battery Charger
The battery charger is a 3-amp switch mode type off board. The battery charging port is located on
the front of the battery box (see image below). Before using your scooter for the first time be sure to
fully charge the batteries, this may take up to 12 hours.
To charge the batteries connect the 3-pin male charger plug into the charging socket on the front of
the battery pack. Plug the 3-pin mains plug into a wall socket and switch on. A constant red light will
show when the battery charger is connected and charging is underway.
The red light indicates that the charger is switched on and connected to the batteries. The green LED
will light when the charging cycle is complete. Always turn off mains power to the charger before dis-
connecting the plug from the battery box.

13
Caution:
Do not charge the batteries for longer than 12 hours. Always charge the batteries in a
well-ventilated indoor area.
You must still maintain charging the batteries even if the scooter is not to be used for a
prolonged period of time (2 to 3 weeks). Failure to do so could result in permanent
damage and render the batteries unusable.
Wherever possible do not interrupt the charge cycle until the batteries are fully charged.
Continual interruption can permanently damage the batteries. If the charging lead should
get damaged discontinue use immediately and seek a replacement from your dealer.
ONLY USE THE CHARGER SUPPLIED WITH YOUR SCOOTER. Do not leave the charger
plugged into to the charger port after the charge is complete. ALWAYS remove the keys
from the scooter when charging.
Disposing and recycling of used battery
Batteries must always be recycled correctly. Do not dispose of them with your
domestic refuge.
For further information regarding your nearest recycling facility please contact your
local authority.
Batteries and Battery Chargers (Continued)
Charge Socket

14
Maintenance
Product Life Expectancy
Your scooter has been designed to provide the user with a long, reliable life provided it is correctly
maintained and regularly serviced by an authorised dealer. However, due to inevitable wear and tear
and technological improvements it is recommended that the average usable life of this scooter is
five years.
General Cleaning
The shrouds and seat of the scooter should be cleaned using a damp cloth and gentle detergent. Do
not use abrasive cleaners or solvents, as this will damage the plastic components. Do not spray water
(hose or pressure washer) onto the scooter as this may cause damage to the electronics.
General Cleaning
We suggest that your scooter should undergo a full service at least once a year by an authorised
ROMA dealer.
• Tyres are in good condition (Pressure 25 - 30 psi).
• Front wheels spin freely.
• Moving parts, pivots and frame fixing are not damaged or worn.
• All hand knobs and levers are secure.
Check list
Please check the following;
USB Charging Port
Caution:
USB Charging port can cause small electrical shocks when wet. Please ensure that the
USB port is free from liquid. Please note liquid damage is not covered by warranty.
USB Charging Port

15
Troubleshooting
Your scooter is fitted with the latest in electronic controls that are programmed to protect the electrical
system from abnormal overloads.
Fuses
There are two fuses on the battery cables to give protection against possible overload on the wiring.
• The unit is switched on.
• All plugs and connections are firmly fixed.
• Battery level shows full charge.
• Freewheeling device is in the drive position.
• Circuit breaker has not tripped.
Check list
If your scooter fails to operate, please check the following:
Beep
Code
Description Scooter Condition Action
1 Low Batteries Scooter may run slowly Batteries less than 23.3v. Charge as soon as possible.
2 Low Batteries. Scooter will not run Recharge as soon as possible.
3 High Battery Fault. Scooter will not run Check all connections between the motor and the
battery. Possible over-regeneration. Reduce speed if
travelling downhill.
4 Current time-out. Excessive current draw on control unit. Switch off,
leave for a few minutes and switch back on again.
5 Freewheel activated. Check position of freewheel lever. Possible brake fault.
6 Inhibit circuit
activated. Wig Wag
Fault.
Scooter will not run Check charger is not still connected or a controller
fault. Wig-wag pot either at fault or not in the neutral
position.
7 Speed pot error. Scooter will not run Possible wiring fault with the speed potentiometer.
8 Motor fault. Scooter will not run Check all connections are secure. Switch scooter on
and off, this may clear the code.
9 Other error Scooter will not run Possible controller fault. Check all connections.
If the freewheel device has been operated with the scooter switched on, the scooter will not operate
until the key switch has been turned off and on again.
Should a fault occur, the fault will be identified by a beeping sequence which relates to the fault in the
table below.

16
Further information
Safety Information Regarding Electromagnetic Interference (EMI)
Powerchairs and powerchairs are designed to operate under certain conditions.
However, radio waves or electromagnetic fields may affect the operation of the powerchair.
The source of EMI could be radio or television transmitters or portable devices such as
mobile phones, portable CB radios etc. Should any unintentional movement occur turn the
powerchair off as soon as safely possible.
Solar Energy
During periods of sunny weather, it is possible that surfaces of your scooter may reach high tempera-
tures (as with motor vehicles). Please take precautions if leaving the scooter in direct sunlight for any
period of time. Seek shade or cover the seat and hand controls to keep any temperature increases to
a minimum.
Health Factors
Suitability for this product has been assessed on the user’s current state of health. It is essential that
the user regularly monitor their ability to use the scooter safely.
General Use
Take heed of the information given in this manual regarding safety and the maintenance of your scoot-
er. If adhered to, your scooter should give you years of reliable mobility.
Storage and General Care
We recommend that the scooter is always stored in a dry environment such as a garage or shed to
protect the chassis and other components from corrosion. Do not leave the scooter outside during
rainstorms. If the scooter is wet, wipe with a dry cloth to ensure there is no ingress of water into the
internal components of the scooter.
During everyday use, do not use in rain showers or travel through puddles. Avoid use in areas where
the scooter could become contaminated with sand or abrasive materials.
Note:
Should your scooter fail to operate after checking these possible problems, consult your
local ROMA dealer immediately.
If the scooter is switched on and not operated for a period of time (approx 10 minutes) it
may enter ‘sleep’ mode. This is indicated by the spanner flashing on / off continuously.
Simply switch the scooter off and on to reset the controller.
Emergency Procedures
Should your scooter behave erratically or become unresponsive whilst driving, release the wig-wag le-
ver so it may return to it’s neutral position and switch off the power at the key / switch. Use the emer-
gency handbrake if required. These procedures will stop the scooter and activate the braking system,
preventing any further uncontrolled manoeuvres.
Note: Switching the power off at the key / switch can cause the scooter to stop abruptly and should
only be used to stop the scooter during an emergency as this can damage the drive unit.

17
Product Stability
Scooters and powered wheelchairs are designed to allow the user flexibility of movement in restricted
areas. Driving at maximum speed and attempting sharp turns can create a situation where the prod-
uct becomes unstable. Therefore it is essential that the user pay attention to the guidance set out in
this manual.
• Maximum speed setting
• Seat height
• User movement
• User’s manoeuvres
• Gradients or slopes
The main factors affecting stability are:
Warning:
Please keep your speed to a level where you can safely stop without having to make any
erratic turns.
Do not load bags etc. on the back of the seat as this will affect the centre of gravity and
could cause instability.
Do not lean outside of the ‘footprint’ of the product, especially whilst moving.
Avoid making turns on gradients or slopes.
Driving in Pedestrian Areas
As mentioned previously, when using the scooter in pedestrian areas always lower your maximum
speed to that of the pedestrians around you. Remember the stopping distance of your scooter and
always allow enough space to stop safely to avoid collisions with pedestrians or other objects.

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Warranty Terms and Conditions
This is to certify that your Roma Medical product is warranted for a period of 12 months from the date
of original purchase. This warranty is not transferable.
Should a defect or operating fault arise within this period the Dealer from where the product
was originally purchased should be notified immediately. Failure to register the fault may
invalidate the warranty. The Dealer from where the product was purchased is responsible for
any warranty repairs.
Roma Medical warrants that if a fault occurs within this period due to faulty workmanship or materials
that the product will be repaired (or replaced at the Company’s discretion) free of charge.
Any unauthorised modifications will invalidate the warranty.
Parts which are subjected to normal wear and tear, accidental damage, neglect or misuse are exclud-
ed from this warranty. Normal wear and tear includes tyres, chassis covers, bulbs, seat coverings etc.
Component parts replaced outside this period carry a six-month warranty. (Standard terms and con-
ditions apply for this period).
Model:
Serial No:
Purchase Date:
Dealer Stamp

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Notes

York Road
Bridgend Industrial Estate
Bridgend
CF31 3TB
United Kingdom
Telephone: [phone]
Facsimile: 01656 674499
Email: [e-mail]
Web: www.romamedical.co.uk