Ruckus Wireless ZoneFlex series User manual

Ruckus Wireless™ZoneFlex™7781CM
Dual Band 802.11n Strand-Mount Outdoor
Access Point with Integrated Cable Modem
Installation Guide
Part Number 800-70426-001 Rev B
Published January 2013
www.ruckuswireless.com

i
1About This Installation Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Using this Installation Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Terms Used in This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Documentation Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2Planning the 7781CM Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
7781CM Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
7781CM Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
7781CM LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Reading the 7781CM LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Reading LEDs in Cable Modem Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Reading LEDs in Access Point Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Powering Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
CM Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Positioning the GPS Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Performing a Site Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3Preparing the 7781CM at the Depot and Shipping to the Field. . . . . . . . . . . . . . . . . . . . 15
Unpacking the 7781CM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Finding the AP and CM MAC Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Powering the 7781CM with DC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Preparing the Administrative Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Operating the CM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
About the CM Command Line and Web Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Logging Into the CM Web Interface from the 7781CM Ethernet Port . . . . . . . . . . . . 21
Logging Into the CM Web Interface using a Dynamic IP Address . . . . . . . . . . . . . . . 22
Viewing the Software Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Viewing the Connection Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Configuring the Downstream Frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Contents

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Administering the Cable Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Viewing the SNMP Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using SSH to set the ZoneDirector IP Address on the AP . . . . . . . . . . . . . . . . . . . . . . 28
Configuring the AP for Management by FlexMaster or for Standalone Operation . . 30
Logging Into the AP’s Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Configuring Common Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Configuring Wireless # Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Setting the FlexMaster Server Address (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Verifying AP Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Connecting the AP to a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Associating a Wireless Client with the AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Checking the TR069 Status (FlexMaster Management Only) . . . . . . . . . . . . . . . . . . . 37
Disconnecting the AP from the Power Source and Administrative Computer . . . . . 38
Restoring the Administrative Computer’s Network Settings . . . . . . . . . . . . . . . . . . . 39
Shipping the 7781CM to the Field . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
4Installing the 7781CM in the Field. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Installation Components and Constraints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Deploying the 7781CM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Mounting the 7781CM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Safety Cabling the 7781CM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Earth Grounding the 7781CM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Installing the Cable Power Tap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Powering the 7781CM with POC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Checking the Signal Level with an RF Power Meter (Optional) . . . . . . . . . . . . . . . . . 45
Connecting and Sealing the RJ-45 Cable (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . 46
Verifying CM and AP Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Logging Into the CM’s Web Interface via CMTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Verifying CM Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Logging Into the AP’s Web Interface via CMTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Checking the TR069 Status (FlexMaster Management Only) . . . . . . . . . . . . . . . . . . . 48
Associating a Wireless Client with the AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
5Operating and Troubleshooting the 7781CM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Switching LEDs to CM Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

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Using the AP’s Web Interface to Switch LEDs to CM Mode . . . . . . . . . . . . . . . . . . . . 50
Using an SNMP MIB to Switch LEDs to CM Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Retrieving the CM’s MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Retrieving the CM’s MAC Address using the CM CLI . . . . . . . . . . . . . . . . . . . . . . . . . 52
Retrieving the CM’s MAC Address using the AP CLI . . . . . . . . . . . . . . . . . . . . . . . . . 52
Rebooting and Resetting the 7781CM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
How Radio Frequency Scanning Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
DOCSIS-Compliant 7781CM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
EuroDOCSIS-Compliant 7781CM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Japan DOCSIS-Compliant 7781CM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
6What to Do Next . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Changing the Administrative Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Configuring the Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Configuring Advanced Settings and Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Reading Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Appendix A: Factory-Supplied and Customer-Ordered Parts . . . . . . . . . . . . . . . . . . . . . 57
Appendix B: Rebooting and Resetting the 7781CM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Rebooting and Resetting the AP and CM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Using the Reset Button Inside the AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Remotely Rebooting the AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Resetting the CM to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

iv

1
1About This Installation Guide
This Installation Guide provides information on how to set up the Ruckus WirelessTM
ZoneFlexTM 7781CM Cable Modem Access Point (7781CM) on your network. Topics
covered in this guide include basic configuration, operation and mounting.
This guide is intended for use by those installing and configuring network equipment.
Consequently, it assumes a basic working knowledge of local area networking, cable
modem setup and configuration, wireless networking, and wireless devices.
Figure 1. 7781CM
NOTE: The AP part of the 7781CM can be managed using an AP web browser interface,
an AP command line interface (CLI), a simple network management protocol (SNMP)
interface, and Ruckus Wireless ZoneDirectorTM and FlexMasterTM. This document contains
configuring instructions using these interfaces, as appropriate.
(Figure to be Determined)

2
About This Installation Guide
Using this Installation Guide
Using this Installation Guide
The 7781CM installation is completed with five main steps. Each step includes some
substeps. Figure 2 shows the main steps, and Table 1 includes the substeps.
Figure 2. Adding a 7781CM to an existing Ruckus Wireless network flowchart
Planning
the Installation
Preparing at the Depot
and Sending to the Field
Installing
in the Field
Operating and
Troubleshooting
What to Do
Next

3
About This Installation Guide
Using this Installation Guide
Table 1. Adding a 7781CM to an Existing Ruckus Wireless network
Section Heading
2Planning the 7781CM Installation
• 7781CM Versions
• 7781CM Connectors
• 7781CM LEDs
• Reading the 7781CM LEDs
• Powering Options
•CableModemHeater
• Positioning the GPS Antenna
• Performing a Site Survey
3Preparing the 7781CM at the Depot and Shipping to the Field
• Unpacking the 7781CM
• Finding the AP and CM MAC Addresses
• Powering the 7781CM with DC
• Preparing the Administrative Computer
• Operating the CM
• Using SSH to set the ZoneDirector IP address on the AP
• Configuring the AP for Management by FlexMaster or for
Standalone Operation
• Verifying AP Operation
• Shipping the 7781CM to the Field
4Installing the 7781CM in the Field
• Installation Components and Constraints
• Deploying the 7781CM
• Verifying AP and CM Operation
5Operating and Troubleshooting the 7781CM
• Switching LEDs to CM Mode
• Retrieving the CM’s MAC Address
• Rebooting and Resetting the 7781CM
• How Radio Frequency Scanning Works
6What to Do Next
• Changing the Administrative Password
• Configuring the Security Settings
• Configuring Advanced Settings and Features
• Reading Related Documentation

4
About This Installation Guide
Terms Used in This Guide
Terms Used in This Guide
Before continuing, Ruckus Wireless recommends that you become familiar with the
following terms:
■7781CM: 7781CM Cable Modem Access Point, which includes the AP and CM and the
cable strand interface.
■AP: The Wi-Fi Access Point part of the 7781CM Cable Modem Access Point.
■CM: The Cable Modem part of the 7781CM Cable Modem Access Point.
■CMTS: Cable modem termination system high speed data services equipment.
■HFC: Hybrid fiber coax broadband network.
■MAP: Ruckus Wireless SmartMeshTM Mesh Access Point.
■RAP: Ruckus Wireless SmartMesh Root Access Point.
Related Documentation
In addition to this guide, each Cable Modem Access Point documentation set includes
the following:
■User Guide: Provides detailed information on how to configure the functions of the
unit. The User Guide is available for download on the Ruckus Wireless Support Web
site at
http://support.ruckuswireless.com/documents
■Release Notes: Provides late-breaking information about the current software release,
including new features, enhancements, and known issues. If the information in the
Release Notes differs from the information in this guide, follow the instructions in the
Release Notes.
■Online Help: Accessible from the 7781CM’s Web interface, the Online Help provides
information that helps you configure the device from the Web interface.