Ruijie Reyee RG-RAP2260 Installation and operating manual

Ruijie Reyee RG-RAP2260 Access Point
Hardware Installation and Reference Guide
Document Version: V1.0
Date: 2023.01.10
Copyright © 2023 Ruijie Networks

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the products, services or features described in this document may not be within the scope of your purchase or
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This manual is for reference only. Ruijie Networks endeavors to ensure content accuracy and will not shoulder
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I
Preface
Intended Audience
This document is intended for:
Network engineers
Technical support and servicing engineers
Network administrators
Technical Support
The official website of Ruijie Reyee: https://www.ruijienetworks.com/products/reyee
Technical Support Website: https://www.ruijienetworks.com/support
Case Portal: https://caseportal.ruijienetworks.com
Community: https://community.ruijienetworks.com
Technical Support Email: [email protected]
Conventions
1. Signs
The signs used in this document are described as below:
Danger
An alert that calls attention to safety operation instructions that if not understood or followed when operating the
device can result in physical injury.
Warning
An alert that calls attention to important rules and information that if not understood or followed can result in data
loss or equipment damage.
Caution
An alert that calls attention to essential information that if not understood or followed can result in function failure
or performance degradation.
Note
An alert that contains additional or supplementary information that if not understood or followed will not lead to
serious consequences.
Specification
An alert that contains a description of product or version support.

II
2. Note
This manual provides the device installation steps, hardware troubleshooting, module technical specifications,
and specifications and usage guidelines for cables and connectors. It is intended for the users who have some
experience in installing and maintaining network hardware. At the same time, it is assumed that the users are
already familiar with the related terms and concepts.

Contents
Preface........................................................................................................................................................................ I
1 Product Overview .............................................................................................................................................. 1
1.1 Product Appearance .......................................................................................................................... 1
1.1.1 Front Panel of the AP ................................................................................................................. 1
1.1.2 Rear Panel of the AP .................................................................................................................. 2
1.2 Technical Specifications ..................................................................................................................... 2
1.3 Power Supply ..................................................................................................................................... 4
1.4 Cooling Solution................................................................................................................................. 4
2 Preparing for Installation ................................................................................................................................... 5
2.1 Safety Precautions ............................................................................................................................. 5
2.2 Installation Precautions ..................................................................................................................... 5
2.3 Handling Safety.................................................................................................................................. 5
2.4 Electric Safety..................................................................................................................................... 5
2.5 Installation Environment Requirements ............................................................................................ 6
2.5.1 Installation Requirements.......................................................................................................... 6
2.5.2 Ventilation Requirements .......................................................................................................... 6
2.5.3 Temperature/ Humidity Requirements...................................................................................... 6
2.5.4 Cleanliness Requirements.......................................................................................................... 6
2.5.5 Power Supply Requirements...................................................................................................... 7
2.5.6 EMI Requirements ..................................................................................................................... 7
2.6 Tools................................................................................................................................................... 8
2.7 Unpacking the Access Point............................................................................................................... 8
3 Installing the Access Point ................................................................................................................................. 9
3.1 Installation Procedure........................................................................................................................ 9
3.2 Before You Begin................................................................................................................................ 9
3.3 Precautions ........................................................................................................................................ 9

3.4 Installing the Access Point ............................................................................................................... 10
3.5 Removing the Access Point.............................................................................................................. 12
3.6 Connecting Cables ........................................................................................................................... 12
3.7 Bundling Cables................................................................................................................................ 12
3.8 Checking after Installation ............................................................................................................... 13
4 Verifying Operating Status............................................................................................................................... 14
4.1 Setting up a Configuration Environment.......................................................................................... 14
4.2 Checklist........................................................................................................................................... 14
4.2.1 Checklist before Power-on....................................................................................................... 14
4.2.2 Checklist after Power-on (Recommended).............................................................................. 14
5 Monitoring and Maintenance.......................................................................................................................... 15
5.1 Monitoring....................................................................................................................................... 15
5.2 Hardware Maintenance ................................................................................................................... 15
6 Troubleshooting............................................................................................................................................... 16
6.1 General Troubleshooting Procedure................................................................................................ 16
6.2 Common Troubleshooting Procedures ............................................................................................ 16
6.2.1 The LED does not light up after the AP is powered on ............................................................ 16
6.2.2 The Ethernet port is not working after the Ethernet port is connected.................................. 16
6.2.3 The wireless client cannot discover the AP.............................................................................. 16
7 Appendix.......................................................................................................................................................... 18
7.1 Appendix A Connectors and Media ................................................................................................. 18
7.2 Appendix B Cabling Recommendations........................................................................................... 20
7.2.1 Requirements for Minimum Cable Bend Radius...................................................................... 20
7.2.2 Precautions for Cable Bundling................................................................................................ 20

Hardware Installation and Reference Guide Product Overview
1
1Product Overview
The RG-RAP2260 is a dual-radio ceiling-mounted wireless access point (AP) with one 2.5GE port, delivering an access rate of up to
3000 Mbps per device. The AP is designed by Ruijie Networks for indoor Wi-Fi coverage scenarios within medium- and large-sized
areas. RG-RAP2260 adopts either 802.3at standard PoE power supply or local 12 V DC adapter power supply. Compliant with IEEE
802.11a/b/g/n/ac/ax, the device can simultaneously work in the 2.4 GHz and 5 GHz bands. RG-RAP2260 also supports dual-stream
MU-MIMO and provides an access rate of up to 574 Mbps at 2.4 GHz and 2402 Mbps at 5 GHz with a high throughput of up to 2976
Mbps per device. The AP provides one 2.5GE port and one GE port, making it possible to connect a camera or an Ethernet switch for
varied service networking needs.
1.1 Product Appearance
1.1.1 Front Panel of the AP
Figure 1-1 Front Panel of RG-RAP2260
Table 1-1 Front Panel Specification
Item
Status
Description
LED
Solid blue
The AP is operating normally. No alarm occurs.
Off
The AP is not receiving power.
Fast flashing
The AP is starting up.
Slow flashing (at 0.5 Hz)
The network is unreachable.
Flashing twice in succession
1. The AP is restoring the factory settings.
2. The AP is upgrading the software.
Do not power off the device in this case.
One long flash followed by three short
flashes.
Other faults occur.

Hardware Installation and Reference Guide Product Overview
2
1.1.2 Rear Panel of the AP
Figure 1-2 Rear Panel of RG-RAP2260
Table 1-2 Rear Panel Specifications
No.
Item
Description
1
Reset Button
Press for less than 2s: The device is restarting.
Press the Reset button for 2s to 5s: The device does not respond.
Press for more than 5s: The device restores the factory settings.
2
LAN2
One 10/100/1000M Base-T Ethernet port
3
LAN1/PoE
One 10/100/1000/2500M Base-T PoE-capable Ethernet port
4
DC Input Plug
DC power plug
1.2 Technical Specifications
Table 1-3 Technical Specifications of an RG-RAP2260 Access Point
RF Design
Dual-stream and dual-radio
Transmission Protocol
Compliant with 802.11ax, 802.11ac wave2/wave1 and 802.11a/b/g/n.
Operating Bands
802.11b/g/n/ax: 2.4 GHz to 2.4835 GHz

Hardware Installation and Reference Guide Product Overview
3
802.11a/n/ac/ax: 5.150 GHz to 5.350 GHz, 5.470 GHz to 5.725 GHz , 5.725 GHz to 5.850 GHz
Antenna Type
2.4 GHz, two spatial streams, 2 x 2 MIMO
5 GHz, two spatial streams, 2 x 2 MIMO
Max Throughput
2.4 GHz: up to 574 Mbps
5 GHz: up to 2402 Mbps
Up to 2.976 Gbps per AP
Modulation
OFDM: BPSK@6/9 Mbps, QPSK@12/18 Mbps, 16QAM@24 Mbps, 64QAM@48/54 Mbps
DSSS: DBPSK@1 Mbps, DQPSK@2 Mbps, [email protected]/11 Mbps
MIMO-OFDM: BPSK, QPSK, 16QAM, 64QAM, 256QAM, 1024QAM
OFDMA
Receive Sensitivity
11b: -91 dBm (1 Mbps), -90 dBm (5.5 Mbps), -87 dBm (11 Mbps)
11a/g: -89 dBm (6 Mbps), -82 dBm (24 Mbps), -78 dBm (36 Mbps), -72 dBm (54 Mbps)
11n: -85 dBm (MCS0), -67dBm (MCS7), -62 dBm (MCS8)
11ac: 20 MHz: -85 dBm (MCS0), -62 dBm (MCS8)
11ac: 40 MHz: -82 dBm (MCS0), -59 dBm (MCS8)
11ac: 80 MHz: -79 dBm (MCS0), --53 dBm (MCS9)
11ac: 160 MHz: -76 dBm (MCS0), -50 dBm (MCS9)
11ax: 20 MHz: -85 dBm (MCS0), -62 dBm (MCS8), -58 dBm (MCS11)
11ax: 40 MHz: -82 dBm (MCS0), -59 dBm (MCS8), -54 dBm (MCS11)
11ax: 80 MHz: -79 dBm(MCS0), -53 dBm(MCS9), -52 dBm(MCS11)
11ax: 160 MHz: -76 dBm(MCS0), -49 dBm(MCS11)
Transmit Power
EIRP:
≤31 dBm (2.4 GHz)
≤32.7 dBm (5 GHz)
country-specific restrictions apply
Myamar:
2400 MHz to 2483.5 MHz: ≤20 dBm
5150 MHz to 5350 MHz: ≤23 dBm
5470 MHz to 5850 MHz ≤25 dBm
Thailand:
2400 MHz to 2483.5 MHz: ≤20 dBm
5150 MHz to 5350 MHz: ≤23 dBm
5470 MHz to 5725 MHz: ≤25 dBm
5725 MHz to 5850 MHz: ≤30 dBm
Transmit Power
Adjustment
1 dBm

Hardware Installation and Reference Guide Product Overview
4
Dimensions
(W x D x H)
194mm x 194mm x 45.1mm (7.64 in. x 7.64 in. x 1.78 in., excluding brackets)
Weight
≤0.65 kg (1.43 lbs, excluding brackets)
Service Ports
One 10/100/1000/2500M Base-T PoE-capable Ethernet port
One 10/100/1000M Base-T Ethernet Port
Management Ports
N/A
LED
One LED (blue)
Power Supply
Adapter: DC 12 V/2 A
The power adapter is an optional accessory with the inner diameter of 2.1 mm (0.08
in.), the outer diameter of 5.5 mm (0.22 in.) and the depth of 10 mm (0.39 in.).
PoE: IEEE 802.3at-compliant
Max Power Consumption
18 W
Temperature
Operating temperature: 0°C to 40°C (32°F to 104°F)
Storage temperature: –40°C to 70°C (–40°F to 158°F)
Humidity
Operating humidity: 5% to 95% RH (non-condensing)
Storage humidity: 5% to 95% RH (non-condensing)
Certification
CE
MTBF
> 400,000H
1.3 Power Supply
The RG-RAP2260 AP can be powered either with a power adapter or through Power over Ethernet (PoE).
Use DC power adapters with specifications recommended by Ruijie. The power adapter is customer-supplied.
If the AP adopts PoE power supply, connect the LAN1/2.5G/PoE port on the AP to the PoE-capable port on a switch or a PoE
device with an Ethernet cable. Make sure that the device connected is compliant with IEEE 802.3at.
1.4 Cooling Solution
The AP adopts a fanless design.
Maintain a proper clearance around the AP for air circulation and normal heat dissipation.

Hardware Installation and Reference Guide Preparing for Installation
5
2Preparing for Installation
2.1 Safety Precautions
To avoid device damage and physical injury, please read the safety precautions carefully before installing the device.
The following safety precautions may not cover all possible dangers.
2.2 Installation Precautions
Do not expose the AP to high temperature, dust, or harmful gases.
Do not install the AP in an area prone to fire or explosions.
Keep the AP away from EMI sources such as large radar stations, radio stations, and substations.
Do not subject the AP to unstable voltage, vibration, and noises.
Keep the AP at least 500 meters away from the ocean and do not face it towards the sea breeze.
The installation site should be free from water including possible flooding, seepage, dripping, or condensation.
The installation site should be selected according to network planning and communications equipment features, and
considerations such as climate, hydrology, geology, earthquake, electrical power, and transportation.
Please follow the correct method described in the installation guide to install and remove the device.
2.3 Handling Safety
Avoid frequently moving the device.
Turn off all power supplies and unplug all power cables before you move or handle the device.
2.4 Electric Safety
Please observe local rules and regulations when performing electric operations. Only personnel with relevant qualifications can
perform such operations.
Carefully check for any potential hazards in the working area such as damp/wet ground or floors.
Learn about the location of the emergency power supply switch in the room before installation. Cut off the power supply first
in case of an accident.
Be sure to make a careful check before shutting down the power supply.
Do not place the device in a damp/wet location. Do not let any liquid enter the chassis.
Keep the AP far away from grounding or lightning protection devices for power equipment.
Keep the AP away from radio stations, radar stations, high-frequency high-current devices, and microwave ovens.
Any nonstandard and inaccurate electrical operation can cause an accident such as fire or electric shock, thus causing severe

Hardware Installation and Reference Guide Preparing for Installation
6
even fatal damages to humans and devices.
Direct or indirect contact with a wet object (or your finger) on the high voltage and power line can be fatal.
2.5 Installation Environment Requirements
The device must be installed indoors. To ensure its normal operation and prolonged service life, the installation site must meet the
following requirements.
2.5.1 Installation Requirements
Install the AP in a well-ventilated environment. If it is installed in a closed room, make sure there is a good cooling system.
Make sure the site is sturdy enough to support the AP and its accessories.
Make sure the site has enough space for installing the AP and maintain a proper clearance around the AP for ventilation.
2.5.2 Ventilation Requirements
Maintain a proper clearance around the device for air circulation and normal heat dissipation.
2.5.3 Temperature/ Humidity Requirements
To ensure the normal operation and equipment service life, maintain appropriate temperature and humidity in the equipment room.
Improper room temperature and humidity can cause damage to the device.
High relative humidity may affect insulation materials, resulting in poor insulation and even electrical leakage. Sometimes it
may lead to changes in the mechanical properties of materials and corrosion of metal parts.
Low relative humidity can dry and shrink insulation sheets and cause static electricity that can damage the circuitry.
High temperatures greatly reduce device reliability and shorten service life.
2.5.4 Cleanliness Requirements
Dust poses a major threat to the AP. The indoor dust takes on a positive or negative static electric charge when falling on the AP,
causing poor contact of the metallic joint. Such electrostatic adhesion may occur more easily when the relative humidity is low, not
only affecting the service life of the AP, but also causing communication faults. The following table describes the requirements for the
dust content and granularity in the equipment room.
Table 2-1 Requirements for Dust
Dust
Unit
Content
Dust particles (diameter ≥ 0.5 μm)
Particles/m3
1.4×107
Dust particles (diameter ≥ 1 μm)
Particles/m3
7×105
Dust particles (diameter ≥ 3 μm)
Particles/m3
2.4×105
Dust particles (diameter ≥ 5 μm)
Particles/m3
1.3×105

Hardware Installation and Reference Guide Preparing for Installation
7
Apart from dust, the salt, acid, and sulfide in the air in the equipment room must meet strict requirements. These harmful substances
will accelerate metal corrosion and component aging. Therefore, the equipment room should be properly protected against the
intrusion of harmful gases, such as sulfur dioxide, hydrogen sulfide, nitrogen dioxide, ammonia and chlorine gas. The following table
lists limit values for harmful gases.
Table 2-2 Requirements for Gases
Gas
Average (mg/m3)
Maximum (mg/m3)
Sulfur dioxide (SO2)
0.2
1.5
Hydrogen sulfide (H2S)
0.006
0.03
Nitrogen dioxide (NO2)
0.04
0.15
Ammonia (NH3)
0.05
0.15
Chlorine gas (CI2)
0.01
0.3
Average refers to the average value of harmful gases measured in one week. Maximum refers to the upper limit of harmful
gases measured in one week, and the maximum value lasts up to 30 minutes every day.
2.5.5 Power Supply Requirements
The input voltage of the DC power adapter is 12 V and the rated current is 2 A. See the technical specifications of the DC connector
in the following table.
Inner Diameter
Outer Diameter
Insertion
Depth
Conductor
Impedance
Voltage-
endurance
Impedance
Voltage-
endurance
(Insulator and
Conductor)
Polarity
2.10+/-0.05 mm
(0.08+/-0.002 in.)
5.50+/-0.05 mm
(0.22+/-0.002 in.)
10 mm (0.39
in.)
5 Ω
100 MΩ
1000 V
Inner pole:
positive
Outer pole:
negative
PoE+ injector: Compliant with IEEE 802.3at
The DC input power should be greater than the power actually consumed by the system.
Use DC power adapters with specifications recommended by Ruijie.
Please use Ruijie certified PoE injectors.
2.5.6 EMI Requirements
Keep the AP far away from grounding or lightning protection devices for power equipment.
Keep the AP away from radio stations, radar stations, high-frequency high-current devices, and microwave ovens.

Hardware Installation and Reference Guide Preparing for Installation
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2.6 Tools
Common Tools
Phillips screwdrivers, power cords, Ethernet cables, fastening bolts, diagonal pliers, and binding straps
Special Tools
Wire stripper, crimping pliers, crystal connector crimping pliers, and wire cutter
Meter
Multimeter, bit error rate tester (BERT)
The device is delivered without a tool kit. The tools listed above are customer-supplied.
2.7 Unpacking the Access Point
Table 2-3 Package Contents
Items
Verify that all parts are installed and debugged.
Mounting brackets
Wall anchor
Phillips pan head screws
A piece of label paper on which QR codes of the user manual and the App, and the certificate of qualification
are printed.
The above listed items are for general situations, and contents may vary in the actual shipment. The purchase order shall prevail
in any case. Please check each item carefully according to the package contents or purchase order. If any item is damaged or
missing, please contact your sales representative.

Hardware Installation and Reference Guide Installing the Access Point
9
3Installing the Access Point
The RG-RAP2260 series must be fixed and installed indoors.
Before installing the AP, make sure you have carefully read the requirements described in Chapter 2.
3.1 Installation Procedure
3.2 Before You Begin
Carefully plan and arrange the installation position, networking mode, power supply and cabling before installation. Confirm the
following requirements before installation:
The installation site provides sufficient space for heat dissipation.
The installation site meets the temperature and humidity requirements of the device.
The power supply and required current are available in the installation site.
The selected power supply modules meet the system power requirements.
The Ethernet cables have been deployed in the installation site.
The installation site meets all described requirements.
The custom AP meets the requirements of the customer.
3.3 Precautions
To ensure the normal operation and prolonged service life of the device, please observe the following precautions:
Do not power on the device during installation.
Install the device in a well-ventilated location.
Do not subject the device to high temperatures.
Keep away from high voltage cables.
Install the device indoors.
Do not expose the device in a thunderstorm or strong electric field.
Keep the device clean and dust-free.

Hardware Installation and Reference Guide Installing the Access Point
10
Cut off the power switch before cleaning the device.
Do not wipe the device with a damp cloth.
Do not wash the device with liquid.
Do not open the enclosure when the AP is working.
Fasten the device tightly.
3.4 Installing the Access Point
You are advised to install the device where you can get the optimal signal coverage.
In the indoor area, the signal coverage of the ceiling-mounted device is larger than that of the wall-mounted device. Please
choose the ceiling-mounted method first.
The following are the installation diagrams for reference.
1. Take out the mounting bracket from the package and secure the bracket on the ceiling or wall with screws. The center-to-center
distance between the two holes is 53 mm (2.09 in.).
Figure 3-1 Securing the Mounting Bracket on the Ceiling/Wall

Hardware Installation and Reference Guide Installing the Access Point
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2. Connect the Ethernet cable to the LAN port on the rear panel of the AP (The LAN1/2.5G/PoE port is PoE-capable).
Figure 3-2 Connecting the Ethernet Cable to the LAN Port
3. Align the square feet on the rear of the AP to the mounting holes on the bracket. Slide the AP into the holes until it
clicks into place.
Figure 3-3 Securing the AP

Hardware Installation and Reference Guide Installing the Access Point
12
Install the Ethernet cables before securing the AP on the bracket.
The AP can be installed in any of four directions on the mounting bracket depending on how you route the Ethernet cable.
The square feet should fit easily into the mounting slots. Do not forcibly push the AP into the slots.
After installation, verify that the AP is securely fastened.
3.5 Removing the Access Point
Hold the AP with your hands and push it upward and away from the bracket in the arrow direction, as shown in Figure 3-1.
3.6 Connecting Cables
Connect the UTP/STP to the LAN port on the AP (the LAN1/2.5G/PoE port is PoE-capable). See Appendix A for the supported wiring
for twisted pairs.
Avoid bending the cable in a small radius close to the connector.
You are not advised to use Ethernet cables with protective sleeves as they could make the installation of Ethernet cables more
difficult.
3.7 Bundling Cables
The power cords and other cables should be bundled in a visually pleasing way.
When you bundle twisted pairs, make sure that the twisted pairs at the connectors have natural bends or bends of large radius.
Do not bundle twisted pairs too tightly, as this may press hard the pairs and affect their service life and transmission performance.
Bundling Steps
(1) Bundle the dropping part of the twisted pairs and route them to the LAN1/2.5G/PoE port for convenience.
(2) Fasten the twisted pairs to the cable management ring or bracket. Attach the cables in the cable tray of the rack.

Hardware Installation and Reference Guide Installing the Access Point
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(3) Bundle the twisted pairs closely along the bottom of the device and in a straight line wherever possible.
3.8 Checking after Installation
Checking Cable Connection
Make sure the UTP/STP cable matches with the interface type.
Make sure cables are properly bundled.
Checking the Power Supply
Make sure the power cord is properly connected and compliant with safety requirements.
Make sure the AP is functioning properly after it is powered on.

Hardware Installation and Reference Guide Verifying Operating Status
14
4Verifying Operating Status
4.1 Setting up a Configuration Environment
Use a power adapter or PoE to power on the AP.
Verify that the power supply is properly connected to the AP and compliant with safety requirements.
Connect the AP to a wireless controller through a twisted pair cable.
When the AP is connected to a PC for debugging, verify that the PC and PoE switch are properly grounded.
4.2 Checklist
4.2.1 Checklist before Power-on
Verify that the power supply is properly connected.
Verify that the input voltage matches with the specification of the AP.
4.2.2 Checklist after Power-on (Recommended)
After power-on, check the following to ensure normal operation of the AP.
Check if any message is displayed on the Web-based configuration interface for the wireless controller.
Check if the LED works normally.