Ruijie RG-AP880-E Installation and operating manual

Ruijie RG-AP880-E Access Point
Hardware Installation and Reference Guide
Document Version: V1.2
Date: August 16, 2023
Copyright © 2023 Ruijie
Networks

Copyright
Copyright © 2023 Ruijie Networks
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Networks.
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Ruijie Networks does not make any express or implied statement or guarantee for the
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Due to product version upgrades or other reasons, the content of this document will be
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and will not shoulder any responsibility for losses and damages caused due to content
omissions, inaccuracies or errors.

I
Preface
Intended Audience
This document is intended for:
Network engineers
Technical support and servicing engineers
Network administrators
Technical Support
Ruijie Networks Website: https://www.ruijienetworks.com/
Technical Support Website: https://ruijienetworks.com/support
Case Portal: https://caseportal.ruijienetworks.com
Community: https://community.ruijienetworks.com
Technical Support Email: [e-mail]
Live Chat: https://www.ruijienetworks.com/rita
Conventions
1. Conversions
Convention
Description
Bold font
Commands, command options, and keywords are in
bold font.
Italic font
Arguments for which you supply values are in italic
font.
[ ]
Elements in square brackets are optional.
{ x | y | z }
Alternative keywords are grouped in braces and
separated by vertical bars.
[ x | y | z ]
Optional alternative keywords are grouped in brackets
and separated by vertical bars.

II
&<1-n>
The argument before the sign (&) can be input for
consecutive 1- n times.
//
Double slashes at the beginning of a line of code
indicate a comment line.
2. Signs
The signs used in this document are described as follows:
Warning
An alert that calls attention to important rules and information that if not understood or
followed can result in data loss or equipment damage.
Caution
An alert that calls attention to essential information that if not understood or followed
can result in function failure or performance degradation.
Note
An alert that contains additional or supplementary information that if not understood or
followed will not lead to serious consequences.
Specification
An alert that contains a description of product or version support.
3. Note
The manual offers configuration information (including model, port type and command
line interface) for indicative purpose only. In case of any discrepancy or inconsistency
between the manual and the actual version, the actual version prevails.

i
Contents
Preface.................................................................................................................................................. I
1 Product Introduction....................................................................................................................... 1
1.1 Overview ...................................................................................................................................1
1.2 Product Appearance ................................................................................................................1
1.3 Package Contents.....................................................................................................................4
1.4 Technical Specifications...........................................................................................................5
1.4.1 Dimensions and Weight...............................................................................................5
1.4.2 Radio Specifications .....................................................................................................6
1.4.3 Port Specifications........................................................................................................7
1.4.4 Power Supply and Consumption ................................................................................8
1.4.5 Environment and Reliability ........................................................................................9
1.5 LED and Button.........................................................................................................................9
1.6 Optical Module .......................................................................................................................11
2 Preparing for Installation.............................................................................................................. 14
2.1 Safety Precautions..................................................................................................................14
2.1.1 General Safety Precautions .......................................................................................14
2.1.2 Handling Safety ..........................................................................................................14
2.1.3 Electric Safety..............................................................................................................15
2.1.4 Storage Safety.............................................................................................................15
2.2 Installation Environment Requirements..............................................................................15

ii
2.2.1 Bearing Requirements...............................................................................................16
2.2.2 Ventilation Requirements..........................................................................................16
2.2.3 Space Requirements ..................................................................................................16
2.2.4 Temperature/Humidity Requirements.....................................................................16
2.2.5 Cleanliness Requirements.........................................................................................17
2.2.6 Anti-interference Requirements ...............................................................................18
2.2.7 Other Requirements ..................................................................................................18
2.3 Tools ........................................................................................................................................18
3 Installing the AP............................................................................................................................. 20
3.1 Installation Procedure ...........................................................................................................20
3.2 Before You Begin....................................................................................................................20
3.3 Precautions.............................................................................................................................22
3.4 Installing the AP .....................................................................................................................22
3.4.1 Mounting on the Ceiling............................................................................................22
3.4.2 Mounting on the Wall ................................................................................................25
3.5 Installing a Security Lock.......................................................................................................27
3.6 Installing an Optical Module .................................................................................................29
3.7 Removing the AP....................................................................................................................30
3.8 Connecting Cables .................................................................................................................31
3.9 Bundling Cables......................................................................................................................31
3.9.1 Precautions.................................................................................................................31

iii
3.9.2 Bundling Steps............................................................................................................31
3.10 Checking After Installation..................................................................................................32
3.10.1 Checking the AP .......................................................................................................32
3.10.2 Checking Cable Connections...................................................................................32
3.10.3 Checking the Power Supply.....................................................................................32
4 Verifying the Operating Status..................................................................................................... 33
4.1 Setting up the Configuration Environment .........................................................................33
4.2 Powering on the Device.........................................................................................................33
4.2.1 Checklist Before Power-on ........................................................................................33
4.2.2 Checklist After Power-on ...........................................................................................33
5 Monitoring and Maintenance....................................................................................................... 34
5.1 Monitoring ..............................................................................................................................34
5.1.1 LED...............................................................................................................................34
5.1.2 CLI Commands ...........................................................................................................34
5.2 Remote Maintenance.............................................................................................................34
5.3 Hardware Maintenance .........................................................................................................34
6 Troubleshooting ............................................................................................................................ 35
6.1 General Troubleshooting Flowchart.....................................................................................35
6.2 Common Troubleshooting Procedures................................................................................35
6.2.1 Ethernet Port Is Not Working After the Ethernet Cable Is Plugged In..................35
6.2.2 LED Is Off for a Long Time.........................................................................................35

iv
6.2.3 LED Keeps Steady Red ...............................................................................................36
6.2.4 LED Keeps Steady Green ...........................................................................................36
6.2.5 LED Keeps Blinking Blue at an Interval of 0.2s (in Fit Mode)..................................36
6.2.6 LED Does Not Turn Steady Blue or Blinking Blue....................................................36
6.2.7 Radio Signal of the AP Cannot Be Found .................................................................36
7 Appendix ........................................................................................................................................ 37
7.1 Connectors and Media...........................................................................................................37
7.2 Optical Modules and Specifications......................................................................................39
7.3 Cabling Recommendations ...................................................................................................40
7.4 DC Power Connector Specifications .....................................................................................44

Hardware Installation and Reference Guide Product Introduction
1
1 Product Introduction
1.1 Overview
RG-AP880-E is a Wi-Fi 6E wireless access point (AP) released by Ruijie Networks for indoor
scenarios in the higher education, government, general education, finance, and business
sectors. It supports three radios, among which the 2.4 GHz band can provide a maximum
data rate of 574 Mbps, the 5 GHz band can provide a maximum data rate of up to 2.402
Gbps, and the 6 GHz band can provide a maximum data rate of up to 4.804 Gbps. The AP
can provide a combined date rate of up to 7.780 Gbps, which eliminates the bottleneck in
wireless performance.
The design of RG-AP880-E considers factors including wireless network security, radio
control, mobile access, QoS, seamless roaming, and IoT module expansion. The RG-
AP880-E can be used together with Ruijie's access controllers (ACs) to implement STA
data forwarding, security, and access control.
The RG-AP880-E can work in IEEE 802.11ax, 802.11ac, and 802.11n modes
simultaneously. It can be mounted against a wall, a ceiling, and other location. Moreover,
the RG-AP880-E supports local power supply and power over Ethernet (PoE), which can
be selected based on power supply conditions. It is very suitable for large campuses,
enterprise offices, hotspots, and other high-density scenarios.
1.2 Product Appearance
The RG-AP880-E provides three RF ports, two Ethernet copper ports, one 5G SFP port,
one RJ45 console port, one power port for external power supply device, one USB port,
and one reset button. For the two Ethernet copper ports, LAN 1 port supports IEEE
802.3af/at/bt-compliant PoE and LAN 2/IoT port can be used to supply power to the IoT
module (48 V/0.27 A, maximum power of 12.95 W).

Hardware Installation and Reference Guide Product Introduction
2
Figure 1-1Top View
Figure 1-2Front View

Hardware Installation and Reference Guide Product Introduction
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Table 1-1 LED
No.
Item
Description
1
LED
System running status
Figure 1-3Side View
Table 1-2 Button and Ports
No.
Item
Description
1
USB port
Establishes a USB connection.
2
DC power
connector
Connects to a 54 V DC power supply device to power an AP.
3
LAN1/PoE port
Is an uplink service port for a wired Ethernet connection
and data transmission, supporting IEEE 802.3af/at/bt-
compliant PoE.
4
LAN2/IoT port
Is a downlink service port for a wired Ethernet connection
and data transmission, supporting power supply to the IoT
module (48 V/12.95 W).
5
Console port
Connects to a serial port cable for device management.
6
Reset button
Is used to reboot the device or restore the device to factory

Hardware Installation and Reference Guide Product Introduction
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No.
Item
Description
settings.
7
5G SFP port
Is an uplink service port for data transmission.
8
Lock slot
Connects to a security lock.
Figure 1-4Bottom View
1.3 Package Contents
Table 1-3 Package Contents
No.
Item
Quantity
1
AP
1
2
Mounting bracket
1

Hardware Installation and Reference Guide Product Introduction
5
No.
Item
Quantity
3
Wall anchor
4
4
Phillips pan head screw M4.2 x 20 mm
4
5
Warranty card
1
6
User manual
1
1.4 Technical Specifications
1.4.1 Dimensions and Weight
Table 1-4 Dimensions and Weight
Dimensions and
Weight
RG-AP880-E
Physical Dimensions (W
x D x H)
230 mm × 230 mm × 51 mm (9.06 in. × 9.06 in. × 2.01 in.)
Weight
AP: 1.0 kg (2.20 lb.)
Mounting bracket: 0.1 kg (0.22 lb.)
Installation
Ceiling mounting and wall mounting
Lock option
Securing latch and Kensington lock
Mounting bracket
dimensions (W x D x H)
120 mm × 120 mm × 8 mm (4.72 in. × 4.72 in. × 0.31 in.)
Mounting hole pattern
53 mm × 53 mm (2.09 in. × 2.09 in.)
For details, see 3.2 Before You Begin.
Mounting hole
diameter
6.5 mm (0.26 in.)

Hardware Installation and Reference Guide Product Introduction
6
1.4.2 Radio Specifications
Table 1-5 Radio Specifications
Radio Specifications
RG-AP880-E
Radio design
Tri-radio design
Up to 8 spatial streams
Radio 1: 2.4 GHz, 2 spatial streams: 2x2, MU-MIMO
Radio 2: 5 GHz, 4 spatial streams: 2x2, MU-MIMO
Radio 3: 6 GHz, 2 spatial streams: 4x4, MU-MIMO
Operating frequencies
Radio 1: 802.11b/g/n/ax: 2.400 GHz to 2.4835 GHz
Radio 2: 802.11a/n/ac/ax: 5.150 GHz to 5.350 GHz, 5.470 GHz
to 5.725 GHz, 5.725 GHz to 5.850 GHz
Radio 3: 802.11ax: 5.925 GHz to 7.125 GHz
(Note: Country-specific restrictions apply.)
Data rate
Radio 1: 2.4 GHz, 574 Mbps
Radio 2: 5 GHz, 2.402 Gbps
Radio 3: 6 GHz, 4.804 Gbps
Combined:
2.4 GHz + 5 GHz + 6 GHz, 7.780 Gbps
Antenna type
Built-in omnidirectional antenna
Antenna gain
3 dBi
Max. transmit power
20 dBm
(Note: The transmit power is limited by local regulatory
requirements.)
Power increment
1 dBm

Hardware Installation and Reference Guide Product Introduction
7
Radio Specifications
RG-AP880-E
Modulation
IEEE 802.11b: BPSK, QPSK, and CCK
IEEE 802.11a/g/n: BPSK, QPSK, 16-QAM, and 64-QAM
IEEE 802.11ac: BPSK, QPSK, 16-QAM, 64-QAM, and 256-QAM
IEEE 802.11ax: BPSK, QPSK, 16-QAM, 64-QAM, 256-QAM, and
1024-QAM
Receive sensitivity
IEEE 802.11b: –96 dBm (1 Mbps), –93 dBm (5 Mbps), –89 dBm
(11 Mbps)
IEEE 802.11a/g: –91 dBm (6 Mbps), –85 dBm (24 Mbps), –80
dBm (36 Mbps), –74 dBm (54 Mbps)
IEEE 802.11n: –90 dBm (MCS0), –70 dBm (MCS7), –89 dBm
(MCS8), –68 dBm (MCS15)
IEEE 802.11ac: HT20: –88 dBm (MCS0), –63 dBm (MCS9)
IEEE 802.11ac: HT40: –85 dBm (MCS0), –60 dBm (MCS9)
IEEE 802.11ac: HT80: –82 dBm (MCS0), –57 dBm (MCS9)
IEEE 802.11ax: HE80: –82 dBm (MCS0), –57 dBm (MCS9), –52
dBm (MCS11)
IEEE 802.11ax: HE160: –79 dBm (MCS0), –53 dBm (MCS9), –50
dBm (MCS11)
1.4.3 Port Specifications
Table 1-6 Port Specifications
Port Specifications
RG-AP880-E
Bluetooth
Bluetooth 5.1
USB port
USB 3.0

Hardware Installation and Reference Guide Product Introduction
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Fixed service port
Uplink:
One 100/1000/2500/5000Base-T auto-negotiation Ethernet port,
supporting IEEE 802.3af/at/bt-compliant PoE
One 5G SFP port, compatibility with 1 G and 2.5 G SFP ports
Downlink:
One 10/100/1000Base-T auto- negotiation Ethernet port
LAN2 port supports power supply to the IoT module (48 V/12.95
W)
Fixed management
port
One RJ45 console port
Status LED
One system status LED
Button
One reset button
1.4.4 Power Supply and Consumption
Table 1-7 Power Supply and Consumption
Power Supply and
Consumption
RG-AP880-E
Input power supply
(1) DC power supply (DC input voltage and current: 54 V/1.1 A)
(2) PoE/PoE+/PoE++ power supply (IEEE 802.3af/at/bt-compliant)
External power
supply
Supported. The IoT module can be expanded through an
Ethernet port.
Max. power
consumption
40 W
Caution
To power the AP by using PoE, ensure that the device at the other end of the
Ethernet cable supports IEEE 802.3af power supply.

Hardware Installation and Reference Guide Product Introduction
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The AP adopts the fan-free design. Therefore, maintain sufficient clearance around
the AP for air circulation.
The AP is advised to work in IEEE 802.3at power supply mode to achieve the best
performance.
If IEEE 802.3af power supply is adopted, the AP can be normally powered on, but
only one stream is available for 2.4 GHz and 5 GHz, and the LAN2 port and USB port
cannot supply power to external devices.
If IEEE 802.3at power supply is adopted, the AP can be normally powered on, but the
LAN2 port and USB port cannot supply power to external devices.
1.4.5 Environment and Reliability
Table 1-8 Standard Compliance
Environment and
Reliability
RG-AP880-E
Temperature
Operating temperature: –10°C to +50°C (14°F to 122°F)
Storage temperature: –40°C to +70°C (–40°F to +158°F)
At a height between 3000 m (9842.52 ft.) and 5000 m (16404.20
ft.) above the sea level, every time the altitude increases by 166
m (546 ft.), the maximum temperature decreases by 1°C (1.8°F).
Humidity
Working humidity: 5% RH to 95% RH (non-condensing)
Storage humidity: 5% RH to 95% RH (non-condensing)
Regulatory
compliance
EN 55032, EN 55035, EN 61000-3-3, EN IEC 61000-3-2, EN 301
489-1, EN 301 489-3, EN 301 489-17, EN 300 328, EN 301 893, EN
300 440, FCC Part 15, ETSI EN 303 687, EN IEC 62311, IEC 62368-
1, and EN 62368-1
1.5 LED and Button
Note
The LED description applies to both Fit and Fat modes, unless otherwise specified.

Hardware Installation and Reference Guide Product Introduction
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Table 1-9 LED Status
Status
Frequenc
y
Description
Off
N/A
The AP is not powered on.
The AP is powered on, but the LED is manually turned off.
Steady
green
N/A
The software system of the AP is being initialized.
Steady red
N/A
The system is running properly, but the uplink service port is in
link-down state.
Blinking
red at an
interval of
1s
On for 3s
Off for 1s
In Fit mode, the setup of a CAPWAP tunnel between the AP and
AC expires.
Blinking
blue at an
interval of
0.2s
On for
0.2s
Off for
0.2s
In Fit or MACC mode, the software system of the AP is being
updated.
Steady
blue
N/A
The system is running properly, but no STA is online.
Blinking
blue at an
interval of
1s
On for 1s
Off for 1s
The system is running properly and one or more STAs are
online.
Blinking
red at an
interval of
0.2s
On for
0.2s
Off for
0.2s
In Fit mode, the AP is being located.

Hardware Installation and Reference Guide Product Introduction
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Table 1-10 Reset Button
Button
Operation
Result
Reset
button
Press the
button for
less than 2s.
Reboot the device.
Press and
hold the
button for
more than 5s.
Restore the device to default settings.
1.6 Optical Module
The peer device connected to the 2.5 Gbps optical port of the AP should provide an optical
or copper port. However, the two devices may use different optical modules and support
different port rates, so the final negotiated access rate is not fixed. For details, see Table
1-11 and Table 1-12.
Table 1-11 Rate Negotiation for an Optical Port on the Peer Device
Optical
Port Rate
of the AP
Optical
Module Rate
Negotiated Rate Supported by the Port on the Peer
Device
1 Gbps
1 Gbps/10
Gbps/Auto
1 Gbps/2.5 Gbps/5
Gbps/10
Gbps/Auto
1 Gbps
3 Gbps
1 Gbps
1 Gbps
1 Gbps
1 Gbps
1 Gbps
1 Gbps
1 Gbps
1 Gbps
2.5 Gbps
3 Gbps
Not
supported
Not supported
2.5 Gbps
2.5 Gbps
1 Gbps
1 Gbps
1 Gbps
1 Gbps

Hardware Installation and Reference Guide Product Introduction
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Optical
Port Rate
of the AP
Optical
Module Rate
Negotiated Rate Supported by the Port on the Peer
Device
1 Gbps
1 Gbps/10
Gbps/Auto
1 Gbps/2.5 Gbps/5
Gbps/10
Gbps/Auto
5 Gbps
6 Gbps
Not
supported
Not supported
5 Gbps
5 Gbps
1 Gbps
1 Gbps
1 Gbps
1 Gbps
Table 1-12 Rate Negotiation for an Electrical Port on the Peer Device
Optical
Port Rate
of the AP
O/E
Conversion
Module Rate
Negotiated Rate Supported by the Port on the Peer
Device
1 Gbps
1 Gbps/10
Gbps/Auto
1 Gbps/2.5 Gbps/5
Gbps/10
Gbps/Auto
1 Gbps
2.5G
Not
supported
Not supported
Not supported
1 Gbps
1 Gbps
1 Gbps
1 Gbps
1 Gbps
2.5 Gbps
2.5 Gbps
Not
supported
Not supported
2.5 Gbps
2.5 Gbps
1 Gbps
Not
supported
Not supported
Not supported
5 Gbps
5 Gbps
Not
supported
Not supported
5 Gbps
5 Gbps
1 Gbps
1 Gbps
1 Gbps
1 Gbps