Ruijie RG-SAP750-SP Installation and operating manual

Ruijie RG-SAP750-SP Access Point
Hardware Installation and Reference Guide
Document Version: V1.0
Date: August 25, 2023
Copyright © 2023 Ruijie Networks

Copyright
Copyright © 2023 Ruijie Networks
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errors.

I
Preface
Intended Audience
This document is intended for:
Network engineers
Technical support and servicing engineers
Network administrators
Technical Support
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Community: https://community.ruijienetworks.com
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Conventions
1. Conventions
Convention
Description
Bold font
Commands, command options, and keywords are in bold font.
Italic font
Arguments for which you supply values are in italic font.
[ ]
Elements in square brackets are optional.
{ x | y | z }
Alternative keywords are grouped in braces and separated by
vertical bars.
[ x | y | z ]
Optional alternative keywords are grouped in brackets and
separated by vertical bars.
&<1-n>
The argument before the sign (&) can be input for consecutive 1-
n times.
//
Double slashes at the beginning of a line of code indicate a
comment line.

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2. Signs
The signs used in this document are described as follows:
Warning
An alert that calls attention to important rules and information that if not understood or followed can
result in data loss or equipment damage.
Caution
An alert that calls attention to essential information that if not understood or followed can result in
function failure or performance degradation.
Note
An alert that contains additional or supplementary information that if not understood or followed will
not lead to serious consequences.
Specification
An alert that contains a description of product or version support.
3. Note
The manual offers information (including model, port type and command line interface) for indicative
purpose only. In case of any discrepancy or inconsistency between the manual and the actual version, the
actual version prevails.

i
Contents
Preface.................................................................................................................................................. I
1Product Overview ............................................................................................................................ 1
1.1 About the RG-SAP750-SP Access Point...................................................................................1
1.2 Hardware Features...................................................................................................................1
1.3 Package Contents.....................................................................................................................3
1.4 Technical Specifications...........................................................................................................4
1.4.1 Dimensions and Weight...............................................................................................4
1.4.2 RF Specifications...........................................................................................................4
1.4.3 Port Specifications........................................................................................................6
1.4.4 Power Supply and Consumption.................................................................................6
1.4.5 Environment and Reliability ........................................................................................7
1.5 LED and Button.........................................................................................................................7
2Preparing for Installation................................................................................................................ 9
2.1 Safety Precautions....................................................................................................................9
2.1.1 General Safety Precautions .........................................................................................9
2.1.2 Handling Safety ............................................................................................................9
2.1.3 Electric Safety..............................................................................................................10
2.1.4 Storage Safety.............................................................................................................10
2.2 Installation Environment Requirements ..............................................................................10

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2.2.1 Bearing Requirements...............................................................................................10
2.2.2 Ventilation Requirements..........................................................................................11
2.2.3 Space Requirements ..................................................................................................11
2.2.4 Temperature and Humidity Requirements..............................................................11
2.2.5 Cleanliness Requirements .........................................................................................11
2.2.6 Anti-interference Requirements ...............................................................................12
2.2.7 Lightning Protection Requirements .........................................................................13
2.2.8 Installation Site Requirements..................................................................................13
2.3 Installation Tools....................................................................................................................13
3Installing the Access Point ............................................................................................................ 14
3.1 Installation Flowchart ............................................................................................................14
3.2 Before You Begin....................................................................................................................14
3.3 Precautions .............................................................................................................................15
3.4 Installing the Access Point.....................................................................................................16
3.4.1 Ceiling Mount..............................................................................................................16
3.4.2 Wall Mount..................................................................................................................18
3.4.3 Removing the Access Point .......................................................................................20
3.5 Installing Other Modules.......................................................................................................21
3.5.1 Installing the Securing Latch.....................................................................................21
3.6 Connecting Cables..................................................................................................................22
3.7 Bundling Cables......................................................................................................................28

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3.7.1 Precautions .................................................................................................................28
3.7.2 Steps ............................................................................................................................28
3.8 Checklist After Installation.....................................................................................................29
3.8.1 Checking Access Point................................................................................................29
3.8.2 Checking Cable Connection.......................................................................................29
3.8.3 Checking Power Supply .............................................................................................29
4Verifying Operating Status ........................................................................................................... 30
4.1 Setting up Configuration Environment ................................................................................30
4.2 Powering on the Access Point...............................................................................................30
4.2.1 Checklist Before Power-on ........................................................................................30
4.2.2 Checklist After Power-on (Recommended) ..............................................................30
5Monitoring and Maintenance....................................................................................................... 31
5.1 Monitoring ..............................................................................................................................31
5.1.1 LED...............................................................................................................................31
5.1.2 CLI Commands ...........................................................................................................31
5.2 Remote Maintenance.............................................................................................................31
5.3 Hardware Maintenance .........................................................................................................31
6Common Troubleshooting............................................................................................................ 32
6.1 General Troubleshooting Flowchart.....................................................................................32
6.2 Common Faults ......................................................................................................................32
6.2.1 Ethernet Port Is Not Working After the Ethernet Cable Is Connected ..................32

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6.2.2 LED Is Off for a Long Time.........................................................................................32
6.2.3 LED Keeps Blinking Red .............................................................................................32
6.2.4 LED Keeps Blinking Green .........................................................................................33
6.2.5 LED Keeps Blinking Orange (in Fit Mode).................................................................33
6.2.6 LED Does Not Turn Solid Blue or Blinking Blue .......................................................33
6.2.7 Clients Can Not Find the Access Point......................................................................33
7Appendix......................................................................................................................................... 34
7.1 Connectors and Media...........................................................................................................34
7.2 Cabling ....................................................................................................................................36
7.3 DC Connector Specifications .................................................................................................40

Hardware Installation and Reference Guide Product Overview
1
1 Product Overview
1.1 About the RG-SAP750-SP Access Point
The RG-SAP750-SP is a wall-mount dual-radio wireless access point (AP) designed for a wide variety of
indoor scenarios in the sectors including higher education, government, general education, finance, and
business, meeting diverse service needs. By adopting a dual-radio design, the AP delivers a combined
peak data rate of 1.167 Gbps, with up to 300 Mbps in the 2.4 GHz band and 867 Mbps in the 5 GHz band.
This eliminates the performance bottleneck. The AP is compatible with multiple devices, facilitating
connections between employees and customers.
The RG-SAP750-SP stands out with its exceptional wireless network security, RF control, mobile access,
QoS guarantee, and seamless roaming. Interworking with Ruijie's wireless access controller (AC), it
enables wireless user data forwarding, security, and access control to cope with diverse service needs.
The RG-SAP750-SP supports both local power supply and Power over Ethernet (PoE), providing you with
the flexibility to choose the power supply mode. In addition, the RG-SAP750-SP can be mounted on a wall
or ceiling, making space deployment and environmental requirements less challenging. This makes the
RG-SAP750-SP particularly suitable for scenarios, including large campuses, conference centers,
enterprise offices, and operation hotspots.
1.2 Hardware Features
The RG-SAP750-SP provides two radio frequency (RF) connectors, one Ethernet electrical port (IEEE
802.3af-compliant), one RJ45 console port, one DC power connector, and one Reset button.

Hardware Installation and Reference Guide Product Overview
2
Figure 1-1 Front View
Table 1-1 LED
No.
LED
Description
1
System status LED
Indicates the system operating status.
Figure 1-2 Side View