Ruijie RG-AP820-I Installation and operating manual

Ruijie RG-AP820-I Access Point
Hardware Installation and Reference Guide
Document Version: V1.2
Date: 2023-09-15
Copyright © 2023 Ruijie
Networks

Copyright
Copyright © 2023 Ruijie Networks
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inaccuracies or errors.

I
Preface
Intended Audience
This document is intended for:
Network engineers
Technical support and servicing engineers
Network administrators
Technical Support
Ruijie Networks Website: https://www.ruijienetworks.com/
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Community: https://community.ruijienetworks.com
Technical Support Email: [e-mail]
Live Chat: https://www.ruijienetworks.com/rita
Conventions
1. Signs
The symbols used in this document are described as follows:
Danger
An alert that calls attention to safety operation instructions that if not understood or followed
when operating the device can result in physical injury.
Warning
An alert that calls attention to important rules and information that if not understood or followed
can result in data loss or equipment damage.
Caution
An alert that calls attention to essential information that if not understood or followed can result
in function failure or performance degradation.
Note
An alert that contains additional or supplementary information that if not understood or followed
will not lead to serious consequences.

II
Specification
An alert that contains a description of product or version support.
2. Note
This manual provides the device installation steps, hardware troubleshooting, module technical
specifications, and specifications and usage guidelines for cables and connectors. It is
intended for the users who have some experience in installing and maintaining network
hardware.At the same time, it is assumed that the users are already familiar with the related
terms and concepts.

i
Contents
Preface...................................................................................................................................................I
1Product Overview...............................................................................................................................1
1.1 Appearance................................................................................................................................1
1.2 Package Contents .....................................................................................................................3
1.3 Technical Specifications............................................................................................................3
1.3.1 Size and Weight.............................................................................................................3
1.3.2 RF ..................................................................................................................................4
1.3.3 Ports...............................................................................................................................5
1.3.4 Power Supply.................................................................................................................6
1.3.5 Environment and Reliability...........................................................................................6
1.4 LEDs and Button........................................................................................................................7
1.5 SFP Modules .............................................................................................................................7
2Preparing for Installation....................................................................................................................9
2.1 Safety Precautions.....................................................................................................................9
2.1.1 General Safety Precautions...........................................................................................9
2.1.2 Handling Safety..............................................................................................................9
2.1.3 Electric Safety..............................................................................................................10
2.1.4 Storage Safety.............................................................................................................10
2.2 Installation Environment Requirements...................................................................................10
2.2.1 Bearing Requirements.................................................................................................11
2.2.2 Ventilation Requirements.............................................................................................11
2.2.3 Space Requirement.....................................................................................................11
2.2.4 Temperature/Humidity Requirements..........................................................................11

ii
2.2.5 Cleanliness Requirements...........................................................................................11
2.2.6 Anti-interference Requirements...................................................................................13
2.2.7 Lightning Protection Requirements .............................................................................13
2.2.8 Installation Site Requirements.....................................................................................13
2.3 Tools........................................................................................................................................13
3Installing theAccess Point ...............................................................................................................15
3.1 Installation Flowchart...............................................................................................................15
3.2 Before You Begin.....................................................................................................................15
3.3 Precautions..............................................................................................................................16
3.4 Installing the Access Point.......................................................................................................17
3.4.1 Ceiling Mounting..........................................................................................................17
3.4.2 Wall Mounting ..............................................................................................................19
3.4.3 Removing the Access Point.........................................................................................20
3.5 Installing other modules...........................................................................................................21
3.5.1 Securing the Access Point...........................................................................................21
3.5.2 Installing the SFP Module............................................................................................22
3.6 Connecting Cables ..................................................................................................................23
3.7 Bundling Cables.......................................................................................................................24
3.7.1 Precautions..................................................................................................................24
3.7.2 Bundling Steps.............................................................................................................24
3.8 Checking after Installation .......................................................................................................24
3.8.1 Checking the Access Point..........................................................................................24
3.8.2 Checking Cable Connection........................................................................................24
3.8.3 Checking Power Supply...............................................................................................24

iii
4Verifying Operating Status ...............................................................................................................25
4.1 Configuring the Environment...................................................................................................25
4.2 Powering up the AP.................................................................................................................25
4.2.1 Checking Environment before Power-on.....................................................................25
4.2.2 Checking Environment after Power-on........................................................................25
5Monitoring and Maintenance............................................................................................................26
5.1 Monitoring................................................................................................................................26
5.1.1 LED..............................................................................................................................26
5.1.2 CLI Commands............................................................................................................26
5.2 Remote Maintenance...............................................................................................................26
5.3 Hardware Maintenance............................................................................................................26
6Troubleshooting................................................................................................................................27
6.1 Troubleshooting Flowchart......................................................................................................27
6.2 Troubleshooting.......................................................................................................................27
6.2.1 Ethernet port is not working after the Ethernet cable is plugged in.............................27
6.2.2 LED is off for a long time .............................................................................................27
6.2.3 LED stays solid red for a long time..............................................................................28
6.2.4 LED stays solid green for a long time..........................................................................28
6.2.5 LED stays fast blinking blue for a long time (FitAP mode).........................................28
6.2.6 LED does not turn solid blue or blinking blue..............................................................28
6.2.7 Client cannot find wireless network.............................................................................28
7Appendix...........................................................................................................................................29
7.1 Connectors and Media.............................................................................................................29
7.2 Mini-GBIC Modules..................................................................................................................31

iv
7.3 Cabling Recommendations .....................................................................................................32
7.4 Power Supply...........................................................................................................................35

Hardware Installation and Reference Guide Product Overview
1
1 Product Overview
The RG-AP820-IAP is a dual-band dual-radio access point compliant with the IEEE 802.11ax
standard. The RG-AP820-IAP provides a combined data rate of 2.976 Gbps, with up to 574
Mbps in the 2.4 GHz band and 2.402 Gbps in the 5 GHz band. Designed for flexible
deployments in the field of education, government, finance and business, the RG-AP820-IAP
offers one combo port.
1.1 Appearance
The RG-AP820-I provides two radio frequency (RF) connectors, one 10/100/1000BASE-T
Ethernet port, one 2.5G SFP port, one Console port and one DC power plug. TheAP supports
PoE or DC power supply.
Figure 1-1 Appearance

Hardware Installation and Reference Guide Product Overview
2
Figure 1-2 Front Panel
Table 1-1 Front Panel
No.
Item
Description
1
LED
Indicate the operation status of device.
Figure 1-3 Side View
Table 1-2 Side View
No.
Button and Port
Description