Samsung ITP-5100V User manual

IP Phone User Guide (ITP-5100V)
© SAMSUNG Electronics Co., Ltd. 1
S SA AF FE ET TY Y C CO ON NC CE ER RN NS S
The following is the contents for securing user’s safety and for preventing the damage to
user’s property. Please make a good use of our product with its description below.
Conventions
Warning
Provides information or instructions that you should follow in order to avoid
personal injury or fatality.
Caution
Provides information or instructions that you should follow in order to avoid
a service failure or damage to your phone.
Note
Indicates additional information for reference.
Checks
Provides the operator with checkpoints for stable system operation.
Symbols
Caution
Indication of a general caution
Restriction
Indication for prohibiting an action for a product
Instruction
Indication for commanding a specifically required action

2 © SAMSUNG Electronics Co., Ltd.
Warning
WARNING
Power
Be sure to connect the power connection port to
the power adapter offered with the phone.
To reduce the risk of fire or electrical shock hazard,
or damage to the phone, do not use power adaptors
other than the one supplied together with the
phone.
Do not use damaged power plug or cord,
or loose outlet.
Failure to do so may cause fire or electric shock.
Do not pull or bend the power plug by force.
Do not touch the power plug with wet hands.
Failure to do so may cause damage to the power
cord, fire or electric shock.
Pull out the power plug and brush it with a cloth
if the contact surface with power plug pins is
dusty or gets wet. Contact the service center if
the foreign materials or water is not removed
even after brushing.
Failure to do so may cause fire or electric shock.

IP Phone User Guide (ITP-5100V)
© SAMSUNG Electronics Co., Ltd. 3
Installation/Maintenance
Pull out the power plug when
the phone is not used for a long
time.
Failure to do so may cause fire or
electric shock.
Do not place vases, flowerpots,
cosmetics, or medicine, which
contain water, near the phone.
Failure to do so may cause fire or
electric shock.
Do not place the phone in the
dusted area or a heating
source (like light, heater).
Failure to do so may cause fire
or electric shock.
Do not use or store flammable
spray or materials near the
phone.
Failure to do so may cause fire or
electric shock.
Do not connect the LAN cable
with PC and LAN ports
simultaneously.
Network may be jammed.
Pull out the LAN cable and
the power plug at once and
contact the service center if
unusual sound, smell, or
smoke comes out.
Failure to do so may cause fire
or electric shock.

4 © SAMSUNG Electronics Co., Ltd.
Caution
CAUTION
Installation/Maintenance
Be sure to connect the LAN
cable linked to network to the
LAN connection port of the
phone, not to the PC-
connection port of the phone.
If the LAN cable is connected to
the PC connection port, the phone
or PC communication will be out
of service.
Clean the phone with a soft and
dry cloth when cleaning.
Do not spray water directly or
do not use chemical solvents
such as wax, benzene, alcohol,
thinner, mosquito spray,
aerosol, lubricant, and
detergent.
The use of those chemical
solvents may cause the phone’s
surface to be discolored.
Do not put a heavy material
on the phone.
Failure to do so may cause the
damage to the parts of the
phone and the phone to be out
of order.
Do not turn off the power while
the phone is upgrading its
software.
Failure to do so interrupts the
upgrades by stopping the
operation of the phone.
Do not place the phone under
direct sunlight.
Failure to do so may cause the
damage to the parts of the phone
and the phone to be out of order.
Do not separate, repair, or
remodel at your discretion.
Contact the retailer or the
service center if repair needs.

IP Phone User Guide (ITP-5100V)
© SAMSUNG Electronics Co., Ltd. 5
T TA AB BL LE E O OF F C CO ON NT TE EN NT TS S
SAFETY CONCERNS 1
Conventions.......................................................1
Symbols ............................................................1
Warning ............................................................2
Caution .............................................................4
BEFORE USE 7
Main Functions ..................................................7
Checking Parts in the Package ............................9
Names and Functions of Each Part .................... 10
Front View of Phone ....................................................... 10
Functions of Each Part ................................................... 11
Installing the phone ......................................... 13
Connecting the Phone .................................................... 13
Installing the Support ...................................................... 14
THINGS YOU SHOULD KNOW 15
Adjusting Volume ............................................. 15
Adjusting the Handset Volume........................................ 15
Adjusting the Speaker Volume........................................16
Adjusting the Bell Sound Volume.................................... 16
Entering Characters.......................................... 17
Using AOM/Soft Menu Screen ........................... 18
AOM Screen ...................................................................18
Soft Menu Screen...........................................................19
Phone Status LED ............................................ 20
LED................................................................. 20

6 © SAMSUNG Electronics Co., Ltd.
BASIC FUNCTIONS 21
Making Calls.....................................................21
Video Call ....................................................................... 21
Making Internal Calls...................................................... 22
Making External Calls..................................................... 23
Making Calls Via Speakerphone..................................... 24
Making External Calls Again........................................... 25
Redialing ........................................................................ 26
Saving Phone Number ................................................... 27
Answering Calls................................................29
Using Handset................................................................ 29
Using Speakerphone ...................................................... 29
My Group Pickup............................................................ 30
Usable Functions While Calling ..........................31
Mute ............................................................................... 31
Call Hold......................................................................... 31
Call Waiting .................................................................... 32
Call Transfer ................................................................... 33
VIDEO CONVERSATION 34
Screen/PIP ..................................................................... 34
Camera Off..................................................................... 34
Saving the Video ............................................................ 35
NAVIGATION MENU 36
Navigation Button.............................................36
Navigation Menu ..............................................38
TROUBLESHOOTING 42
ANNEX 44
Specification ....................................................44

IP Phone User Guide (ITP-5100V)
© SAMSUNG Electronics Co., Ltd. 7
B BE EF FO OR RE E U US SE E
Main Functions
Network
The ITP-5100V phone can use a present data network for voice
and video communication. Companies and individuals using
international calls frequently can save phone charges, because
this phone uses the data network.
LCD Screen
The ITP-5100V phone displays many functions on the LCD
screen that user may use the [Navigation] button and the
[Enter] button simply to control the unit.
Navigation Button
You can observe functions of the ITP-5100V phone
(Phonebook, E-diary, Message, Sound/Volume, Conference,
Video, My Phone, and Setting) by icons or through Menu on the
LCD display, and control them with the Navigation Buttons.
Speed Button
After setting the functions or phone numbers with frequent use
to the Add On Module(AOM) button, you can use the functions
or dial the numbers only by pressing the speed button.

8 © SAMSUNG Electronics Co., Ltd.
Call Pick-Up
You can pick up a call to other phone into yours.
Auto-Redial
You can use the functions of auto-redial, call waiting, and call
queuing right after a call is completed if you want to use the
functions during a call.
Call Hold
If an urgent matter arises or an urgent call arrives while you are
on the line, you can put the caller on hold and resume the call
after a while.
Conference Call
You can make a conference call up to 5 persons.
Call Forwarding
You can forward an incoming call to another extension number
when you cannot answer the call.
Do Not Disturb (DND)
You can set DND if you don’t want to answer the phone.
Then, bell does not ring even when a call is connected.
Paging
You can use this function when you deliver an urgent message.
The function enables you to announce your message via the
speakers of other phones or external speakers without notifying
one by one.

IP Phone User Guide (ITP-5100V)
© SAMSUNG Electronics Co., Ltd. 9
Checking Parts in the Package
If any item is missing or damaged, please contact your dealer.
Handset
LAN cable
Manual
Power Adaptor (Optional)
Phone Support
ITP-5100V

10 © SAMSUNG Electronics Co., Ltd.
Names and Functions of Each Part
Front View of Phone
Navigation Button
LCD Screen
Status Indicator
Camera
Volume Button
Screen/PIP Button
Camera Off Button
Transfer Button
Scroll/Enter Button
Dial Button
Speaker Button
Hold Button
Microphone
Speaker

IP Phone User Guide (ITP-5100V)
© SAMSUNG Electronics Co., Ltd. 11
Functions of Each Part
Button Functions
LCD Screen The LCD screen consists of the Status and the Main
screens.
- The setup status of phone function is displayed as icons
on the upper part of the LCD screen.
- The LCD main screen, except the status screen, displays
available menus, call process status, or various
messages.
: Call Forwarding
: Internal Message
: DND
: Lock
: Message
: Camera Off
: Mute
Camera This button is used for video conversation.
Status Indicator The red LED indicates the status of the phone such as
busy, ringing, receiving internal message.
Screen/PIP Button - Standby mode: Whenever pressing the button, the screen
changes in the order of AOM, Soft Menu, and
Background.
- Status during video conversation: Whenever pressing the
button, the position of the PIP (Picture In Picture) screens
changes.
- Status during voice conversation: You can select either
the AOM or the Soft Menu screen.
Volume Button This button is used to adjust the volume of the handset,
the speaker, or the button tone.
- Press the button to adjust the button tone in the standby
mode.
- Press the button to adjust the handset volume while lifting
the handset.
- Press the button to adjust the speaker volume speaker
phone mode.

12 © SAMSUNG Electronics Co., Ltd.
Button Functions
Scroll/Enter Button This button performs the same function as [∧][∨]of
Navigation when selecting functions. You can see the
menus or contents of the next page that is not displayed
on the current screen by scrolling the key up and down.
You can select a menu by pressing the Scroll button as
with the Enter button.
Camera Off Button If you press the Camera Off button once to disable the
video sending during video conversation in which case this
setting applies only to the current call. If you press the
Camera Off button once in the standby mode, and it
applies to all of the next calls. To release this function,
press the Camera Off once again in the standby mode.
Transfer Button This button is used to transfer a busy call or enter function
to button on the AOM screen.
Navigation Button This button is used to control Phonebook, E-diary,
Message, Sound/Volume, Conference, Video, My Phone,
and Setting.
Microphone This button is used to call via the speaker.
Hold Button This button is used to hold a current call.
Speaker Button This button is used to call via the speakerphone, not use
the headset.
Dial Button This button is used to enter numbers and characters..
Speaker You can hear caller’s voice or various incoming rings via
the speaker.
Standby mode indicates the case that the handset is not lifted.

IP Phone User Guide (ITP-5100V)
© SAMSUNG Electronics Co., Ltd. 13
Installing the phone
Connecting the Phone
1 Connect the headset to headset connection port of your phone.
2 Connect either end of LAN cable, supplied with the set, in PC connection port
of your phone and the other end to the network port of PC.
3 Connect the LAN cable linked to network in LAN connection port of your
phone.
Never connect the LAN cable linked to network in both PC ( ) and LAN ( ) ports
simultaneously, which may paralyze network.

14 © SAMSUNG Electronics Co., Ltd.
4 Connect power adaptor provided with the phone, to the power connection port
of your phone. Insert its plug to the outlet. Now, the phone starts to boot.
5 If you want to record call, connect recorder to recorder connection port at the
bottom of the phone.
Installing the Support
If you want to use the phone support, insert ends of the support upward in both
grooves at the bottom of the phone as shown in the figure below.

IP Phone User Guide (ITP-5100V)
© SAMSUNG Electronics Co., Ltd. 15
T TH HI IN NG GS S Y YO OU U S SH HO OU UL LD D K KN NO OW W
Adjusting Volume
Use the [Volume] button to adjust volume of headset, speaker, bell sound, and key tone.
Adjusting the Handset Volume
Follow the procedure to adjust the volume of headset.
1Perform the following steps while lifting the
handset in the standby mode or in busy state.
2Press the right side of the [Volume] button to
increase the volume.
3Press the left side of the [Volume] button to
decrease the volume.

16 © SAMSUNG Electronics Co., Ltd.
Adjusting the Speaker Volume
Follow the procedure to adjust the volume of speaker.
1Perform the following steps in the standby mode
or making a conversation via the speaker.
2Press the right side of the [Volume] button to
increase the speaker volume.
3Press the left side of the [Volume] button to
decrease the speaker volume.
Adjusting the Bell Sound Volume
Follow the procedure to adjust the volume of ringer.
1Press the right side of the [Volume] button to
increase the speaker volume while the phone
is ringing.
2Press the left side of the [Volume] button to
decrease the speaker volume while the phone
is ringing.
You can use the [Volume] button to adjust the key tone volume in the standby
mode.

IP Phone User Guide (ITP-5100V)
© SAMSUNG Electronics Co., Ltd. 17
Entering Characters
You can use the dial button and the navigation button to enter or change Korean,
English, numbers, and special characters conveniently.
1While in the text input mode screen, press the [Menu] button.
Press the [Menu] button until a desired input mode appears.
2Use the dial buttons to enter Korean, English, numbers, or the Navigation
buttons to select and input special characters.
- Entering English letters: Press the [Menu] button to select capital or small English
letters and use the dial button to enter or change characters.
- Entering numbers or special characters: Press the [Menu] button to select the
number or special character input mode and then enter or change numbers or special
characters.
NavigationButton DialButton

18 © SAMSUNG Electronics Co., Ltd.
Using AOM/Soft Menu Screen
You can use various phone functions conveniently on the AOM (Add On Module) or Soft
Menu screens. In standby mode or during a call, if the [Screen] button is pressed once,
the AOM screen appears. If the [Screen] button is pressed twice, the Soft menu
appears. Each screen displayed is as follows:
AOM Screen
You can press the [Screen/PIP] button while calling or in the standby mode, and the
AOM screen shows another screen. Each screen displays various functions of the
phone. You can use the Navigation buttons to select function on the AOM screen
and press the Enter button to execute it.
PIP (Picture In Picture) window is a small screen for video conversation.
The larger window shows the other party and the smaller one you.
PIP
AOM screen when pressing the
[Screen/PIP] button while calling
AOM Screen when pressing the
[Screen/PIP] button while in the
standby mode

IP Phone User Guide (ITP-5100V)
© SAMSUNG Electronics Co., Ltd. 19
Soft Menu Screen
Soft menu screen appears during a call when pressing the [Screen/PIP] button or in
standby mode when pressing the [Screen/PIP] button, Various functions of a phone
are displayed as menus. You can use the [Navigation] buttons to select function
and press the [Enter] button to execute it.
AOM and Soft Menu screens during a call are available only in the voice mode.
It cannot be used during video conversation.
You can change the position of PIP windows by pressing the [Screen/PIP] button
during video conversation.
You can use the scroll button to select a menu.
Scrolling through lists and selecting a menu takes the same effect of pressing
Enter button in the Navigation button.
Soft Menu screen when pressing
the [Screen/PIP] button during a call
Soft Menu Screen when pressing
the [Screen/PIP] button in standby
mode

20 © SAMSUNG Electronics Co., Ltd.
Phone Status LED
Phone status LED is turned on or off according to the phone status.
Status Status LED
During a Call Blue light continuously turns on.
Internal Call is ringing Blue light blinks.
External Call is ringing
Re- incoming call is ringing
When Internal Message is left Red light blinks.
LED
The speaker button LED turns on or off according to the phone status.
Button LED LED Status Function
Red LED is turned on. When Speakerphone is
being used.
Red LED is blinking. When Internal Message
is received.