Samsung OfficeServ ITP-5112L User manual

ITP-5112L IP Telephone User Guide
IP Telephone
User Guide
ITP-5112L

2 © SAMSUNG Electronics Co., Ltd.
S
SA AF FE ET TY Y C CO ON NC CE ER RN NS S
The following is the contents for securing user’s safety and for preventing the damage to
user’s property. Please make a good use of our product with its description below.
Conventions
Warning
Provides information or instructions that you should follow in order to avoid
personal injury or fatality.
Caution
Provides information or instructions that you should follow in order to avoid a
service failure or damage to your phone.
Note
Indicates additional information for referrence.
Symbols
Caution
Indication of a general caution.
Restriction
Indication for prohibiting an action for a product.
Instruction
Indication for commanding a specifically required action.

ITP-5112L IP Telephone User Guide
© SAMSUNG Electronics Co., Ltd. 3
Warning
WARNING
Do not leave the telephone in
dusty areas or in environments
with extreme thermal
differences or near a heating
apparatus(cigarette or heater
and so on).
Failure to do so may cause fire or
electric shock.
Do not use damaged power
plug or cord, or loose outlet.
Failure to do so may cause fire or
electric shock.
Do not pull or bend the power
plug by force.
Do not touch the power plug
with wet hands.
Failure to do so may cause
damage to the power cord, fire
or electric shock.
Do not place vases, flowerpots,
cosmetics, or medicine, which
contain water, near the
telephone.
Failure to do so may cause fire or
electric shock.
Do not use or store flammable
spray or materials near the
telephone.
Failure to do so may cause fire or
electric shock.
Pull out the power plug when
the telephone is not used for
a long time.
Failure to do so may cause fire
or electric shock.
Pull out the power plug and
brush it with a cloth if the
contact surface with power plug
pins is dusty or gets wet. Contact
the service center if the foreign
materials or water is not
removed even after brushing.
Failure to do so may cause fire or
electric shock.
Be sure to connect the power
connection port to the power
adapter(for 220 V) offered
with the telephone.
The use of another adapter may
cause the critical damage to the
telephone.
Pull out the telephone line at
once and contact the service
center if unusual sound,
smell, or smoke comes out.
Failure to do so may cause fire
or electric shock.

4 © SAMSUNG Electronics Co., Ltd.
Caution
CAUTION
Be sure to connect the LAN
cable linked to network to the
LAN connection port of the
telephone, not to the PC-
connection port of the
telephone.
If the LAN cable is connected to
the PC connection port, the
telephone or PC communication
will be out of service.
Clean the telephone with a soft
and dry cloth when cleaning.
Do not spray water directly or
do not use chemical solvents
such as wax, benzene, alcohol,
thinner, mosquito spray,
aerosol, lubricant, and
detergent.
The use of those chemical solvents
may cause the telephone’s surface
to be discolored.
Do not put a heavy material on
the telephone.
Failure to do so may cause the
damage to the parts of the
telephone and the telephone to be
out of order.
Do not turn off the power while
the telephone is upgrading its
software.
Failure to do so interrupts the
upgrades by stopping the
operation of the telephone.
Do not place the telephone
under direct sunlight.
Failure to do so may cause the
damage to the parts of the
telephone and the telephone to be
out of order.
Do not separate, repair, or
remodel at your discretion.
Contact the retailer or the service
center if repair needs.

ITP-5112L IP Telephone User Guide
© SAMSUNG Electronics Co., Ltd. 5
T TA AB BL LE E O OF F C CO ON NT TE EN NT TS S
SAFETY CONCERNS 2
Conventions.......................................................2
Symbols ............................................................2
Warning ............................................................3
Caution .............................................................4
BEFORE USE 7
Main Functions ..................................................7
Checking Parts in the Package ..........................10
Names and Functions of Each Part....................11
Front View of Telephone ................................................. 11
Functions of Each Part ...................................................12
Installing the phone.........................................13
Connecting the Phone ....................................................13
Installing the Support ......................................................14
THINGS YOU SHOULD KNOW 15
Adjusting Volume.............................................15
Adjusting the Handset Volume........................................15
Adjusting the Speaker Volume........................................ 16
Adjusting the Bell Sound Volume.................................... 16
Entering Characters..........................................17
Using AOM/Soft Menu Screen...........................18
AOM Screen ................................................................... 18
Soft Menu Screen........................................................... 19
Phone Status LED ............................................20
LED.................................................................20

6 © SAMSUNG Electronics Co., Ltd.
BASIC FUNCTIONS 21
Making Calls.....................................................21
Making Internal Calls...................................................... 21
Making External Calls..................................................... 22
Making Calls Via Speakerphone..................................... 23
Making External Calls Again........................................... 24
Redialing C.O. Line Number........................................... 24
Saving C.O. Line Number .............................................. 25
Redialing C.O. Line Number Saved ............................... 25
Dialing Recent Number .................................................. 26
Answering Calls................................................27
Using Handset................................................................ 27
Using Speakerphone ...................................................... 28
Page Pickup ................................................................... 29
Usable Functions While Calling..........................30
Call Hold......................................................................... 30
Call Waiting .................................................................... 31
Mute ............................................................................... 32
Call Transfer ................................................................... 33
NAVIGATION MENU 34
Navigation Button.............................................34
Navigation Menu ..............................................35
TROUBLESHOOTING 39
ANNEX 41
Specification....................................................41

ITP-5112L IP Telephone User Guide
© SAMSUNG Electronics Co., Ltd. 7
B BE EF FO OR RE E U US SE E
Main Functions
IP Network
ITP-5112L telephone uses the already established data network
for voice communication with no additional telephone line, which
results into no additional expenses and reduction of telephone
charges for companies or individuals with much usage of
international telephone service.
Large LCD Screen
ITP-5112L telephone displays many functions on the LCD
screen for user’s convenience so that a user can use the
functions by means of the direction button and [Enter] button of
Navigation.
Navigation Button
You can display many functions of ITP-5112L telephone
(Phonebook, E-diary, Message, Sound/Screen, Conference,
Call forward, My phone, Setting) on the LCD screen through
icons or menus and use the functions conveniently by operating
the navigation.
Speed Button
After setting the functions or telephone numbers with frequent
use to the Add On Module(AOM) button, you can use the
functions or dial the numbers only by pressing the speed button.

8 © SAMSUNG Electronics Co., Ltd.
Call Pick-Up
You can pick up a call to other telephone into yours.
Auto-Redial
You can use the functions of auto-redial, call waiting, and call
queuing right after a call is completed if you want to use the
functions during a call.
Call Hold
If an urgent matter arises or an urgent call arrives while you are
on the line, you can put the caller on hold and resume the call
after a while.
Conference Calls
You can make a conference call by pressing the [Conference]
button. Up to five people can make a conversation.
Call Forwarding
You can forward an incoming call to another station when you
cannot answer the call.
Do Not Disturb (DND)
You can set DND if you don’t want to answer the telephone.
Then, bell does not ring even when a call is connected.

ITP-5112L IP Telephone User Guide
© SAMSUNG Electronics Co., Ltd. 9
Paging
You can use this function when you deliver an urgent message.
The function enables you to announce your message via the
speakers of other telephones or external speakers without
notifying one by one.
Executive/Secretary
When the Executive/Secretary button is pressed once, the
executive and his/her secretary can be connected.
The secretary can use this Executive/Secretary feature to receive
an incoming call and then simply forward it to the executive.
Call ID
When there is an incoming call, the caller ID or name will be
displayed on the LCD screen. You can see who is calling before
answering the call and respond accordingly.

10 © SAMSUNG Electronics Co., Ltd.
Checking Parts in the Package
If any item is missing or damaged, please contact your dealer.
Handset UTP(LAN) Cable
Quick Reference Guide
Power Adapter(Optional)
Handset Support
ITP-5112L

ITP-5112L IP Telephone User Guide
© SAMSUNG Electronics Co., Ltd. 11
Names and Functions of Each Part
Front View of Telephone
Navigation Button
Dial Button
Speaker Button
Hold Button
Microphone
Speaker
Select Buttons(6EA)
Status Light
LCD Screen
Volume Button
Screen Button
Conference Button
Transfer Button
Scroll Key
Select Buttons(6EA)

12 © SAMSUNG Electronics Co., Ltd.
Functions of Each Part
Button Functions
, Select Buttons This button is used to select a desired function from the
menus displayed on the LCD screen.
LCD Screen LCD screen is composed of
the status and main screens.
- The setup status of the
telephone function is
displayed on the upper part
of the LCD screen as icons.
- The LCD main screen, except the status screen, displays
the menus, call process status, or various messages.
Status Light The red LED displays the telephone status such as busy,
ringing and receiving internal message.
Screen Button This button is used to select the screens of AOM, Soft
menu, or background.
Volume Button This button is used to adjust the volume of handset,
speaker, or key tone.
Scroll Key This button performs the same function as [ ][ ] of
Navigation when selecting functions. You can see the
menus or contents of the next page that is not displayed
on the current screen by scrolling the key up and down
Conference Button This button is used to make a conference call.
Transfer Button This button is used when transferring a busy call, or
setting functions in the button on the AOM screen.
Navigation Button This button is used to operate Phonebook, E-diary,
Message, Sound/Screen, or Conference function.
Microphone You can speak via the microphone when making a
conversation with speakerphone.
Hold Button This button is used to hold a call.
Speaker Button This button is used to call via the speakerphone, not use
the headset.
Dial Button This button is used to enter numbers and characters.
Speaker You can hear caller’s voice or various incoming rings via
the speaker.

ITP-5112L IP Telephone User Guide
© SAMSUNG Electronics Co., Ltd. 13
Installing the phone
Connecting the Phone
1 Connect the headset to the headset connection port of the phone.
2 Connect a side of the LAN cable for linking PC provided with the phone to PC
connection port of the phone, and the other to the network port of the PC.
3 Connect the LAN cable linked to the network to the LAN connection port of
the phone.
4 Connect the power adapter provided with the phone to the power
connection port. Connect the plug of the power adapter to the outlet.
Then, the phone boots.
5 Connect a tape recorder to the recorder connection port on the bottom of the
phone if you want to connect the recorder to the phone.
Network
1
2 3
4
5

14 © SAMSUNG Electronics Co., Ltd.
Installing the Support
Align the support with both grooves on the bottom of the phone and push the support
upward as shown in the figure below:
Check if the phone is fixed completely on the flat floor.

ITP-5112L IP Telephone User Guide
© SAMSUNG Electronics Co., Ltd. 15
T TH HI IN NG GS S Y YO OU U S SH HO OU UL LD D K KN NO OW W
Adjusting Volume
This function adjusts the volume of the handset, speaker and bell sound by pressing the
[TVolumeS] button.
Adjusting the Handset Volume
This function is used to adjust the handset volume.
1Perform the following steps while holding the
handset in busy state.
2Press the [VolumeS]button to increase the
handset volume.
3Press the [TVolume] button to decrease the
handset volume.

16 © SAMSUNG Electronics Co., Ltd.
Adjusting the Speaker Volume
This function is used to adjust the speaker volume.
1Perform the following steps while making a
conversation via the speaker.
2Press the [VolumeS]button to increase the
speaker volume.
3Press the [TVolume] button to decrease the
speaker volume.
Adjusting the Bell Sound Volume
This function is used to adjust the bell sound volume.
1Press the [VolumeS]button to increase the bell
sound volume while ringing.
2Press the [TVolume] button to decrease the bell
sound volume while ringing.

ITP-5112L IP Telephone User Guide
© SAMSUNG Electronics Co., Ltd. 17
Entering Characters
You can use the dial button and the navigation button to enter or edit English letters,
numbers, or special characters.
1Press the [Menu] button when the Memo screen appears. Repeat pressing
the [Menu] button until the cursor moves to the target input mode.
2Enter English letters or numbers by pressing the Dial button, and enter
special characters by using the direction button of the navigation button.
- Entering English letters: Default is English input mode. Enter or edit an English
letter by pressing the dial button.
- Entering numbers or special characters: Select number of special character
input mode by pressing the [Menu] button. Enter or edit a number or special
character by pressing the dial button.
Navigation Button Dial Button
Memo Screen
In
p
ut Mode
: Capital Letter
: Small Letter
: Number
: Special Character

18 © SAMSUNG Electronics Co., Ltd.
Using AOM/Soft Menu Screen
You can use various functions of a phone conveniently on the Add On Module(AOM)
screen or Soft menu screen.
In standby mode or during a call, if the [Screen] button is pressed once, the AOM screen
appears. If the [Screen] button is pressed twice, the Soft menu appears. Each screen
displayed is as follows:
AOM Screen
The AOM screen appears during a call or when pressing the [Screen] button once in
standby mode. On each screen, various functions set in a phone appear. Use the
direction button of navigation or the scroll key to select the target function and press
the [Enter] button on the AOM screen displayed during a call. Then, the function can
be performed.
Or, press the [Select] button of the target menu on the AOM screen displayed in
standby mode.
- Standby mode indicates the case that the handset is not lifted.
- The menus not displayed on the screen can appear by using the scroll key.
The AOM screen displayed when
pressing [Screen] button during a call
[Select] Buttons
The AOM screen displayed when
pressing [Screen] button in standby mode

ITP-5112L IP Telephone User Guide
© SAMSUNG Electronics Co., Ltd. 19
Soft Menu Screen
Soft menu screen appears during a call or when pressing the [Screen] button twice
in standby mode. Various functions of a phone are displayed as menus.
Use the direction button of Navigation or the scroll key to select the target function
and press the [Enter] button. Then, the function can be performed.(The [Select]
button cannot be used.)
Soft menu screen
displayed during a call Soft menu screen displayed when
pressing [Screen] button in standby mode

20 © SAMSUNG Electronics Co., Ltd.
Phone Status LED
Phone status light is turned on or off according to the phone status.
Status Status LED
Line is busy. Red light continuously turns on.
Internal call is ringing.
External call is ringing.
Re-incoming call is ringing.
Message is left
Red light blinks.
LED
There are LEDs on the [Hold] and [Speaker] buttons. The LEDs are turned on or off
according to the phone status.
Button LED LED Status Function
Red LED is turned on. A call is on hold.
Back Ground Music(BGM)
is set.
Red LED is turned on. Speaker phone is activated.