Samsung Galaxy SmartTag2 User manual

www.samsung.com
USER MANUAL
10/2023. Rev.1.0
EI-T5600
Galaxy SmartTag2

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Getting started
About Galaxy SmartTag2
The Galaxy SmartTag2is a product that can be attached to pets or objects in order to
prevent their loss and to stay updated on their location. You can also launch automation
features through the product using its button.
Connect a product to your mobile device through the SmartThings app to check the
location of the product and get information about where the product was lost.
Device layout
Strap connection
hole
Button
Speaker
Battery tray
Battery tray hole
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Button
Button Function
Button
•
Press to turn off the product alerts notification sound
when it rings.
•
Press twice to find the mobile device connected to the
product.
•
Press or press and hold to launch the automation feature
you set.
Replacing a battery
1 Insert the ejection pin supplied with the product ora clip into the battery tray hole,
and pull out the battery tray gently from the battery tray slot.
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2
2 Insert the batterywith the positive terminal properly aligned with the + symbol
inside the product.
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3 Insert the battery tray back into the battery tray slot.
•
Be careful not to hurt yourfinger or fingernail when pulling out the battery tray
from the battery tray slot to replace the battery.
•
Be careful not to insert the battery tray upside down as it may damage the
product.
•
Check the direction of the battery’s positive (+) terminal. If the battery is
incorrectly inserted, the product will not work.
•
When the battery is discharged, replace the battery.
•
Do not recharge the provided battery.
Before using the product
Installing the SmartThings app on yourmobile device
Before using a product, you should install the SmartThings app on your mobile device.
Depending on your mobile device, you can download the SmartThings app from the
following places:
•
Samsung Android mobile devices: Galaxy Store , Play Store
•
You cannot install the SmartThings app on mobile devices that do not support
products syncing. Ensure that your mobile device is compatible with the
products.
•
You must registerand sign in to your Samsung account to use the SmartThings
app.
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Connecting products to a mobile device
1 Open the SmartThings app on your mobile device.
Update the SmartThings app to the latest version.
2 Remove the film between the battery tray and the battery, or insert the battery.
Alternatively, press the product’s button.
The product will make a sound and be activated.
3 When the pop-up window informing that your product is detected appears on your
mobile device, tap
Add .
If the connection pop-up window does not appear, tap
Devices
→
. Tap Add under
Samsung devices and tap Tag/Tracker .
4 Follow the on-screen instructions to complete the connection.
When the connection is complete, the tag’s current location will be displayed on
the
SmartThings Find map and the product will appear on the list of devices in the
SmartThings app.
Connecting products by scanning the QR code
You can also connect a product to your mobile device by scanning its QR code.
1 Open the SmartThings app on your mobile device.
2 Tap Devices
→
→
Scan QR code to scan the QR code on the box.
3 Follow the on-screen instructions to complete the connection.
When the connection is complete, the tag’s current location will be displayed on
the
SmartThings Find map and the product will appear on the list of devices in the
SmartThings app.
•
If you are registering a product for the first time, the registration process may
not be smooth depending on the surrounding environment. You may have to try
2-3 times before successfully completing registration.
•
Supported features may differ depending on the mobile device and software
version.
•
You can use SmartThings Find only on Samsung mobile devices that run Android
9.0 or later, as well as Samsung mobile devices that support the Find My Mobile
feature.
•
The product is a wireless communication device, and performance may be
degraded when multiple devices are connected simultaneously.
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Using the product
Checking a product’s location
You can remotely check your product’s location from the SmartThings app on your
mobile device and find its location by triggering a notification sound on the product.
1 Open the SmartThings app on your mobile device.
2 Tap Devices , tap your product card, and then tap View map . Alternatively, tap Life
→
Find .
The current location of the product will be displayed on the map.
•
The location of the product is based on GPS and Wi-Fi positioning results of
the mobile device connected to the product or the nearby Android mobile
device, which may have some problems because of things like the surrounding
environment or GPS failure.
•
If the current location of the product does not appear, the product’s battery
has been discharged or there is no Samsung Android mobile devices nearby to
help locate the product. To receive notifications when your product’s location
information is updated, turn on the related feature. Refer to Notify me when it’s
found for more information.
•
When the product’s status is Connected , you can triggera notification sound or
adjust the volume of the product.
•
The product’s usage time mayvary depending on the user’s environment and
the usage pattern.
•
The Ultra-Wideband (UWB) feature may not be available depending on the
region.
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Using the product
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Product location
More options
List of devices to display on the
map
Current location of mobile device
Detailed location information and
access additional options
Searching forthe product location with a notification sound
You can find the product’s location by triggering a notification sound.
1 Open the SmartThings app on your mobile device.
2 Tap Life
→
Find .
3 Tap Ring .
The product alerts notification will sound.
To adjust the notification sound’s volume, tap or .
To turn off the notification sound, tap
Stop or press the product’s button once.
Searching forthe product location by history
You can find a product byviewing the location of the product recorded for last 7 days.
1 Open the SmartThings app on your mobile device.
2 Tap Life
→
Find
→
Location history .
To delete the product’s entire location history, tap
→
Delete history .
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Using the product
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Searching forthe product location by signal strength
You can find the product’s location by detecting its signal strength.
1 Open the SmartThings app on your mobile device.
2 Tap Life
→
Find
→
More
→
Search nearby .
The signal screen of the product you are trying to find will appear. The closeryou are
to the location of the product you are trying to find, the strongerthe signal strength
indicated on the screen will be.
You can triggerthe product’s notification sound by tapping .
To turn off the notification sound, tap .You can also turn off notifications by pressing
the product’s button once.
Searching forthe product location with the AR effect
You can find the product’s location by using AR related features.
1 Open the SmartThings app on your mobile device.
2 Tap Life
→
Find
→
More
→
Search nearby
→
.
3 Scan the nearby area.
If your product is nearby, the AR effect will appear in the location of the product you
are looking for.
You can triggerthe product’s notification sound by tapping .
This feature is only available when yourmobile device supports the UWB feature.
Searching forthe shared product locations
You can invite multiple users to your place where the product is registered to share the
product’s location and control it together. If you cannot use your mobile device, try to
locate and control the product on another user’s mobile device.
1 Open the SmartThings app on your mobile device.
2 Tap Life
→
Find
→
More
→
Share this device’s location .
3 Follow the on-screen instructions to invite otherusers to your location.
4 When the user invitation is complete, follow the on-screen instructions to share the
product’s location.
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Using the product
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Getting product location guidance
Getting route guidance
If your product is lost orfar away from you, you may be directed to the location where the
product is located.
1 Open the SmartThings app on your mobile device.
2 Tap Life
→
Find
→
More
→
Navigate .
Directions to the place where the product is located will begin.
If a supported navigation app is not installed on your mobile device, the list of
supported navigation apps will appear. Install the app you want from the list and
get directions.
Notify me when it’s found
You can receive a notification on your mobile device when the product’s location
information is updated, even if the product’s battery is completely discharged or there is
no Samsung Android mobile device nearby to help you locate the product.
1 Open the SmartThings app on your mobile device.
2 Tap Life
→
Find
→
More
→
Notify me when it’s found to turn on the feature.
This feature is available when the product and mobile device are not connected.
Getting notified when the product is left behind
You can receive a notification on your mobile device when the product is left behind.
1 Open the SmartThings app on your mobile device.
2 Tap Life
→
Find
→
More
→
Notifywhen left behind and tap the switch to turn it on.
You can set a safe location to avoid notifications, such as yourhome, so wheneveryou
leave you will not get a notification. Try adding a specific place by tapping
Add safe
place
.
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Using the product
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Protecting my product and what it’s attached
to
If you lost the product, you can protect your product by having it send you a notification.
You can also protect your product and what it’s attached to by displaying emergency
contact information on the other’s mobile device when they have found your product
and what it’s attached to and try to recognise it with their mobile devices, and locking
the product so that others cannot connect to it.
For example, if the pet that the product is attached to becomes lost, the guardian’s
contact information can be checked by placing a mobile device on the product to
recognise it.
•
To use this feature, the mobile device to recognise the product must support the
NFC feature and set to Standard mode.
•
When trying to recognise the product with the mobile device, ensure that the
mobile device’s screen is turned on and unlocked. Otherwise, the mobile device
will not receive data.
•
To recognise the product with your mobile device, place your mobile device’s NFC
antenna area overthe product’s button.
1 Open the SmartThings app on your mobile device.
2 Tap Life
→
Find
→
More
→
Lost mode .
3 Read the on-screen instructions and tap Next .
4 Enterthe information and tap Turn on .
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