Samsung DS 616 User manual

Digital Communications System
General Description
Every effort has been made to eliminate errors and ambiguities in the information
contained in this guide. Any questions concerning information presented here
should be directed to SAMSUNG TELECOMMUNICATIONS AMERICA, 2700 NW
87th Avenue, Miami, FL 33172, telephone [phone]. SAMSUNG
TELECOMMUNICATIONS AMERICA disclaims all liabilities for damages arising
from the erroneous interpretation or use of information presented in this guide.
DS
616

telecommunications
Publication Information
SAMSUNG TELECOMMUNICATIONS AMERICA reserves the right without prior
notice to revise information in this publication for any reason.
SAMSUNG TELECOMMUNICATIONS AMERICA also reserves the right without
prior notice to make changes in design or components of equipment as
engineering and manufacturing may warrant.
Copyright 2002
Samsung Telecommunications America
All rights reserved. No part of this manual may be reproduced in any form or by
any means—graphic, electronic or mechanical, including recording, taping,
photocopying or information retrieval systems—without express written
permission of the publisher of this material.
PRINTED IN USA 06/02

TABLE OF CONTENTS
PART DESCRIPTION PAGE
1SYSTEM OVERVIEW
1.1 INTRODUCTION................................................................................ 1.2
1.2 SIZE AND CONFIGURATION ............................................................ 1.2
1.3 TECHNOLOGY.................................................................................. 1.5
1.4 PROGRAMMING ................................................................................ 1.5
2HARDWARE DESCRIPTIONS
2.1 BASIC KEY SERVICE UNIT ............................................................... 2.1
2.2 OPTION BOARDS ............................................................................. 2.1
2.3 TRUNK EXPANSION BOARDS.......................................................... 2.2
2.4 STATION EQUIPMENT ...................................................................... 2.3
2.5 OPTIONAL EQUIPMENT ................................................................... 2.4
3SPECIFICATIONS
3.1 ELECTRICAL SPECIFICATIONS ....................................................... 3.1
3.2 DIMENSIONS AND WEIGHTS .......................................................... 3.1
3.3 ENVIRONMENTAL LIMITS ................................................................. 3.1
3.4 CABLE REQUIREMENTS .................................................................. 3.2
3.5 SYSTEM TONES ............................................................................... 3.2
3.6 KEYSET LED INDICATIONS ............................................................. 3.3
4FEATURES
SYSTEM FEATURES ......................................................................... 4.1
4.1 SYSTEM FEATURE DESCRIPTIONS ................................................ 4.2
STATION FEATURES ...................................................................... 4.18
4.2 STATION FEATURE DESCRIPTIONS ............................................. 4.18
DISPLAY FEATURES ....................................................................... 4.25
4.3 DISPLAY FEATURE DESCRIPTIONS .............................................. 4.25
4.4 SAMPLE DISPLAYS ......................................................................... 4.29
4.5 SAMPLE CID DISPLAYS .................................................................. 4.30
4.6 SAMPLE SMDR REPORT ................................................................ 4.31
5GENERAL USER INFORMATION
5.1 RADIO FREQUENCY INTERFERENCE ............................................ 5.1
5.2 FCC REQUIREMENTS ...................................................................... 5.1
5.3 TELEPHONE COMPANY INTERFACES ............................................ 5.2

1.1
DS 616 GENERAL SYSTEM DIAGRAM
SINGLE LINE
TELEPHONE
STANDARD TELEPHONE
TONE / PULSE
DOOR
PHONES
EXTERNAL MUSIC
SOURCE
SVM 400
48 VDC
BATTERY BACKUP
DS 24D KEYSET
COMPUTER
- SYSTEM PROGRAMMING
- REMOTE PROGRAMMING
AUTO ATTENDANT
CARD
110V AC
EXTERNAL PAGING PRINTER OR CALL
ACCOUNTING SYSTEM
LOUD BELLS

1.2
PART 1. SYSTEM OVERVIEW
1.1 INTRODUCTION
The DS 616, Digital Communication System, is a digital telephone system designed for
the small to medium-size businesses. DS 616 is easy to install and maintain, convenient
to use and flexible to accommodate a variety of features. The system employs the very
latest DSP technology (Digital Signal Processors).
DS 616 provides interface cards that allow connection to the public telephone network or
private networks. These are generally referred to as trunk cards. In addition to the trunk
cards the system provides option boards for serial interface and auto attendant. Two types
of telephones can be connected to the systems. Proprietary digital phones called “keyset”
connect to digital line interface (DLI) ports of the system. Standard telephone sets gener-
ally called “Single Line Sets” connect to single line interface (SLI) ports of the system. In
addition, DLI station ports are used to connect peripheral devices such as door-phone
interface modules. Miscellaneous circuits are provided to allow such optional features as
external paging, music on hold, background music and general-purpose dry contact.
All DS 616 keysets utilize a single PCB with surface-mounted components assuring the
highest product quality and long life. In many instances, sophisticated features are made
simple through the use of friendly display prompts or push-on/push-off feature keys.
1.2 SIZE AND CONFIGURATION
The DS 616 consists of the Basic Key Service Unit (KSU), option boards, trunk interface
cards, interface modules, and digital keysets. The Key Service Unit (KSU) is a single metal
cabinet and it begins with 16 station ports: twelve (12) keyset ports and four (4) SLT (single
line telephone) ports. Besides, the Basic Key Service Unit (KSU) contains one (1) trunk
expansion slot, two option connections and miscellaneous circuits: one (1) external page
interface, one (1) general-purpose dry contact and one (1) music interface selectable to
internal built-in music (a melody chip) or external music.
Two types of telephones can be connected to the system: proprietary digital stations called
“keysets” that connect to DLI (Digital Line Interface) ports and standard telephone sets,
generally called “single line telephones”, that connect to SLI (Single Line Interface) ports.
The trunk expansion slot provides an option to select a S3TRK or S6TRK card.
The DS 616 allows two (2) option boards. One provides two (2) serial I/O ports, with ana-
log Caller ID (FSK) decoder (a DSP chip), the second provides AA facilities.
The KSU basic configuration of 16 station is expandable via the trunk expansion slot. The
maximum capacity with analog trunks is 6 CO lines and 16 stations.

1.3
The system maximum capacity is as follows:
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CONFIGURATION NOTES
1. The DS 616 does not support the installation of KDbs (Keyset Daughter Boards) for
additional DLI or SLI expansion.
2. Only one (1) trunk expansion card is possible
3. Only one (1) SIO option board and one AA option board are possible.
4. The system cannot accommodate any cards of other Samsung Digital Systems ex-
cept for the 3 TRK and 6 TRK boards.
5. The analog Caller-ID presentation facility requires the special-designed SIO option
board (SIO-2) as well as an analog trunk card (a 3TRK or 6 TRK card).
The DS 616 system has only one expansion slot dedicated to a trunk expansion card:
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1.4
TRK EXP SLOT
SIO
OPTION
AA OPTION
POWER SUPPLY
P4
P5
U703
ODD
1
U704
EVEN
1
U705
ODD
2
U706
EVEN
2
DS 616 SYSTEM CONFIGURATION

1.3 TECHNOLOGY
SWITCHING
System switching is accomplished by means of a custom IC “engine”that provides 256
switchable digital channels. The engine is controlled by its own 16-bit Motorola®MC
68000 microprocessor and switching control program. Each of the 256 digital channels is
automatically assigned to carry voice or data as required by system operation in a PCM
format.
In addition to the 256 channels mentioned above, the systems also utilize Digital Signal
Processors (DSPs). Each DSP may be configured by the switching control program as a
DTMF sender, a DTMF receiver or as a C.O. tone detector on a per-call basis. DS 616 is
equipped with one engine chip which contains four (4) DSP channels. The DSP channels
are fully shared throughout the system as a common resource.
MEMORY
The systems operate using stored program control. This program is stored in EPROM
chips. All specific customer data is stored in random access memory (RAM) which is
protected against the loss of AC power to the system by an on-board battery backup
system. It is protected by a super capacitor providing 7 days of memory protection.
MICROPROCESSORS
The DS 616 uses distributed processing. The system’s primary processor is a 16 bit
Motorola®MC68000 operating at a clock speed of 8MHz. The secondary level of pro-
cessing is done in the keysets. The digital keyset uses a Hitachi H8 processor for data
communication within the DS 616.
1.4 PROGRAMMING
The DS 616 is self-configuring. This means that when the power is switched ON, the sys-
tem reads the types and locations of all installed cards and telephones and assigns de-
fault data to them. This data provides for system operation within seconds after power is
switched ON. All trunks and stations are assigned according to the default numbering
plan. This numbering plan is flexible and may be changed to suit customer requirements.
The installing technician customizes these default data to meet the end user’s require-
ments.
The systems can be programmed from any LCD display keyset without interrupting sys-
tem operation. There are three levels of programming: technician, customer and station.
The technician level has access to all programs and can allow the customer access to
system programs as needed. Technician and customer access is controlled by different
security passcodes and access procedures.
DS 616 also allows the use of a proprietary computer program called PCMMC. This per-
mits a technician to program the system using a personal computer. PCMMC can be used
1.5

on-site to modify the customer database or to download (save) the entire customer data-
base to a file. This file can then be saved as a backup and be uploaded when required to
restore the database. Through the use of modems, PCMMC can access a DS 616 system
remotely (off-site) to make database changes or perform uploads or downloads of the
customer database as if the technician were on-site.
1.6

2.1
PART 2. HARDWARE DESCRIPTIONS
2.1 BASIC KEY SERVICE
UNIT
The DS 616 Key Service Unit (KSU) is a single
metal cabinet containing the following:
!A power supply.
!Processing, memory and switching. CPU
(68EC000), 2 Mbyte Program Memory, 256
Kbyte Data Memory with a backup super
capacitor, real time clock.
!Twelve (12) Digital Keyset Interfaces.
!Four (4) Single Line Telephone Interfaces
with loop-disconnect facilities.
!One (1) Internal Music Source or an Exter-
nal Music Interface for Music-On-Hold and
Backgroung Music.
!One (1) External Page Interface.
!One (1) General-Purpose Dry Contact.
!A 1.5W sinusoidal ring generator for single line telephones.
!One (1) Trunk Expansion Slot, one (1) SIO Option Connection for SIO2 and one (1) AA
Option Connection.
!One (1) Amphenol Connector and one (1) RJ-45 Connector for external connections
and other connectors for the Power Supply Unit and External Backup Battery.
2.2 OPTION BOARDS
SIO OPTION BOARD
Two (2) dedicated connectors in the Basic KSU are provided for an SIO. The option board
contains two (2) RS232C Serial Interfaces with DB9 connectors for connection to a per-
sonal computer, a printer, or a modem—for SMDR or PCMMC. The SIO2 option board is
equipped with an 8 channel analog CID signal decoder.
To activate analog CID presentation facility, the SIO2 option board must be installed with
an analog trunk expansion card, i.e. 3 TRK card or 6 TRK card.
Only one (1) board can be installed per system.
FIGURE 2–1

AA OPTION BOARD
The AA option board is equipped with a 4-channel built-in AA. There are two dedicated
connectors in the Basic KSU for the option board. The board has its own processor,
68EC000, 64 Kbyte program memory, 512 Kbyte pre-recorded message memory, 1 Mbyte
data and customer message memory and a DSP chip for AA processing.
Only one (1) board can be installed per system.
2.3 TRUNK EXPANSION BOARDS
One slot only is available for trunk expansion purposes.
S3TRK CARD
This card provides three Caller ID-compatible loop start C.O. interfaces.
S6TRK CARD
This card provides six Caller ID-compatible loop start C.O. interfaces.
2.2

2.3
2.4 STATION EQUIPMENT
FIGURE 2–2
DS 24D KEYSET
(See Figure 2–2)
!Built in Speaker Phone
!24 programmable keys with tri-colored
lights
!Four fixed function keys
!32 character display (2 x 16) with three
associated soft keys and a scroll key
!UP/DOWN buttons for digital control of
speaker, handset and ringer volumes
!Eight selectable ring tones
!Desk- or wall-mounted
!Available in Dark Grey Only
FIGURE 2–3
SINGLE LINE TELEPHONE
(See Figure 2–3)
!Four fixed function keys: hold, flash, new
call, and monitor.
!Data Port: selectable to share station ex-
tension or utilize a separate extension
!On hook dialing
!Message Waiting/Ring Indicator
!Desk or wall mounted
!Ring volume control
!Four available ring tones.
!Available in Light Grey and Dark Grey
Note: This single line telephone set is FCC approved for direct connection to the public telephone network.
FCC # A3LKOR-24627-TE-T REN 0.9B. UL LISTED 19X9 FILE # ETI 8093

Door Phone Interface Module (DPIM) and Door Phone (see Figures 2–4 and 2–5)
!The DPIM adapts any DLI circuit for use with the door phone unit
!Commonly used to request entry through locked doors (interior or exterior) or as a room
monitoring box
!Provides contact control to be used with customer-provided electric door lock
!The maximum number of door phones available is limited to the number of available
DLI ports, not to exceed twelve (12). Note that you should take in consideration the
optional SVM 400 voice mail system, which requires two (2) DLI ports.
!Door phone is wall-mounted
!Door phone is weather resistant
FIGURE 2–4
FIGURE 2–5
2.5 OPTIONAL EQUIPMENT
FIGURE 2–6
SVM 400
(See Figure 2–6)
!Voice Mail System and Auto Attendant
!Integrates via DLI Ports
!Self Configuring
!Flash Memory
!2 Ports (Not Expandable)
!16 User Mailboxes
!1 Administrator Mailbox
!5 Hours of Storage
2.4

PART 3. SPECIFICATIONS
The following tables provide technical data for the DS 616 hybrid/key telephone system.
3.1 ELECTRICAL SPECIFICATIONS
AC INPUT 112 (88–132) VAC (48–63 Hz)
POWER CONSUMPTION (MAX) 97WATTS MAXIMUM FUSE RATING 5 AMP
BTU RATING (MAX) 5.5 BTU/MINUTE
DC OUTPUT +5 VOLTS 2.5 AMPS MAX
-5 VOLTS 0.5 AMPS MAX
-56 VOLTS 1.2 AMPS MAXIMUM
BATTERIES 10–40 AMPS 48 VOLTS
MAXIMUM CHARGE CURRENT 0.4 A
MAXIMUM DISCHARGE RATE 2.5 A
3.2 DIMENSIONS AND WEIGHTS
HEIGHT WIDTH DEPTH WEIGHT
BASIC KSU 18.5" 12.5" 4.5" 14 lb.
DIGITAL KEYSET 4" 7.4" 9" 1.65 lb.
DOOR PHONE 5" 3.88" 1.25" 6.8 oz.
3.3 ENVIRONMENTAL LIMITS
OPERATING TEMPERATURE 32–104 °F/1–40 °C
STORAGE TEMPERATURE -13–158 °F/-10.5–70 °C
HUMIDITY 10%-90% NON-CONDENSING
3.1

3.4 CABLE REQUIREMENTS
EQUIPMENT CABLE AWG MAX FEET MAX METERS
DIGITAL KEYSETS 1 PR. TWISTED 24 1300 400
SINGLE LINE STATION 1 PR. TWISTED 24 3000 1 KM
DOOR PHONE 2 PR. TWISTED 24 330* 100
CTI MODULE 1 PR. TWISTED 24 1300 400
*This is the maximum length of the cable between the door phone and the DPIM. The
DPIM can be installed up to 250 cable meters from the KSU.
3.5 SYSTEM TONES
TONE FREQUENCIES CADENCE
DIAL TONE 350 + 440 Hz CONTINUOUS
RING BACK TONE 440 + 480 Hz 1 sec on + 3 sec off
BUSY TONE 480 + 620 Hz 0.5 sec on + 0.5 sec off
DND/NO MORE CALLS 480 + 620 Hz 0.25 sec on + 0.25 sec off
ERROR TONE 480 + 620 Hz 0.25 sec of each tone
CONFIRMATION TONE 350 + 440 Hz Three bursts of tone
0.1 sec on + 0.1 sec off
TRANSFER/CONF 350 + 440 Hz 0.1 sec on + 0.1 sec off
3.2

3.6 KEYSET KEY LED INDICATIONS
CONDITION LED COLOR LED ON LED OFF
LINE IDLE OFF –OFF
LINE IN USE RED/GREEN STEADY –
RECALL AMBER 500 ms 500 ms
CALL ON HOLD RED/GREEN 500 ms 500 ms
RINGING C.O. CALL GREEN 100 ms 100 ms
RINGING INTERNAL CALL GREEN 100 ms 100 ms
DND INDICATION RED 100 ms ON / 100 ms OFF 500 ms
for 500 ms
3.3

PART 4. FEATURES
SYSTEM FEATURES
Account Code Entry
Forced
Voluntary
All Call Voice Page
Attention Tone
Authorization Codes
Forced
Voluntary
Auto Attendant†
Automatic Hold
Background Music
Battery Backup (Memory)
Battery Backup (System)
Batteries Not Included
Caller Identification†
Name/Number Display
Next Call
Save CID
Store CID
Inquire Park/Hold
CID Review List
Investigate
Abandon Call List (100)
CID on SMDR
Number to Name Translation (200)
Call Forwarding
All Calls
Busy
Forward DND
No Answer
Busy/No Answer
Follow Me
External
To Voice Mail
Call Hold
Exclusive
System
Remote
Call Park and Page
Call Pickup
Directed
Groups (8)
Call Waiting/Camp-On
Centrex/PBX Use
Chain Dialing
Class of Service (Day/Night)
Common Bell Control
Conference
Add On (5 Party)
Unsupervised
Data Security
Database Printout
Day/Night Ring Assignments
DIL to a Hunt Group
Direct Inward System Access (DISA)
Direct Trunk Selection
Directory Names
DISA Security
Distinctive Ringing
Door Lock Release (Programmable)
Door Phones
Door Phone Night Ring
Executive Barge-In (Override)
Station or Trunk
With/Without Warning Tone
Executive/Secretary Pooling
External Music Interface
External Page Interface
Fax Compatibility
Flash Key Operation
Flexible Numbering
Flexible Ringing
Day Ring Assignments
Night Ring Assignments
Hold Recall to Operator
Hot Line
In Group/Out of Group
Incoming Call Distribution
Incoming/Outgoing Service
Individual Line Control
Internal Page (4 Zones)
Least Cost Routing
Live System Programming
From any Display Keyset
With a Personal Computer
Loud Bell Control
Meet Me Page and Answer
Message Waiting Indications
Microphone On/Off per Station
Music on Hold—Flexible
Night Service
Automatic
Manual
Off-Hook Call Alert
Operator Group
Outgoing Call Restriction
Overflow
Operator
Station Group
Paging
Internal Zones (4)
External Zone (1)
All Internal
External
Page All
Prime Line Selection
Private Line Assignment
Programmable Line Privacy
/1A2 Operation
Programmable Timers
Recalls
Remote Programming—PC
Ring Generator
Ring Over Page
Single Line Connections
Speed Dial Numbers (500)
Station List (50 Max)
System List (300 Max)
Speed Dial by Directory
Station Hunt Groups (10)
Distributed
Sequential
Unconditional
Station Message Detail Recording (SMDR)
SVM 400–Voice Mail Integration
System Directory
Toll Restriction
By Day or Night
By Line or Station
Eight Dialing Classes
Special Code Table
Toll Restriction Override
Tone or Pulse Dialing
Transfer
Screened/Unscreened
Voice Mail Transfer Key
With Camp-On
Trunk Groups (11)
Unlisted Speed Dial Numbers
Universal Answer
Voice Mail Integration
Walking Class of Service
†Requires optional hardware and/or software. Ask your dealer for details.
4.1

4.2
4.1 SYSTEM FEATURE DESCRIPTIONS
ACCOUNT CODE ENTRY
Station users may enter an account code (maximum 12 digits) before hanging up
from a call. This account code will appear in the SMDR printout for that call record.
Keyset users may enter this code using an account (ACCT) key without interrupting
a conversation. Single line telephone users must temporarily interrupt the call by
hook-flashing and dialing the feature access code. Account codes can be up to 12
digits long.
FORCED
When forced, they are always verified from a system list of 200 entries. Account
codes are always printed on the SMDR report. They can contain digits 0–9.
VOLUNTARY
Users may elect to enter an account code for any call. When a user voluntarily dials
an account code it is only verified from the system list of 500 entries when the ACCT
key is pressed before the call is made. If the ACCT key is pressed during a call the
account number is not verified. They can include digits 0–9, star (✱) and #.
ALL CALL VOICE PAGE
Users can page all internal and all external paging zones at the same time by
dialing the All Page code. Keysets may be restricted from making or receiving
pages in system programming. A maximum of 12 keysets can be programmed to
receive page announcements.
ATTENTION TONE
To get your attention, a brief tone precedes all page announcements and intercom
voice calls. There are separate programmable duration timers for page and voice
announce tones.
AUTHORIZATION CODES
Authorization codes are used to give permission to make a call. These four digit
authorization codes can be either forced or voluntary. When used, authorization
codes will automatically change the dialing station’s class of service to the level
assigned to the authorization code. Authorization codes may be programmed to
print or not print on SMDR.
FORCED
When a station is programmed for forced authorization, the user must always enter
this code before dialing is allowed. The dialed authorization code is verified from a
system list of 30 entries.

4.3
VOLUNTARY
Any station user can always enter an authorization code before they begin dialing.
The dialed authorization code is verified from a system list of 30 entries.
AUTO ATTENDANT
The DS AA card for the DS 616 includes four ports of auto attendant for simulta-
neous answering and call processing. Sixteen professionally recorded prompts
inform callers of the progress of their calls. Several examples are the following:
“I’m sorry. There is no answer”, “That station is busy”and “Invalid number. Please
try again”, Two minutes of battery-backed random access memory (RAM) provide
up to 48 customer recordings for announcements or greetings. Twelve individual
greeting boxes, each with its own dialing options, allow you to build call routing
branches as needed. Callers are routed through the branches by dialing exten-
sion numbers or single digits.
NOTE: Requires optional hardware and/or software. Ask your dealer for details.
AUTOMATIC HOLD
While a keyset user is engaged on an outside (C.O.) call, pressing another trunk
key, route key or CALL button automatically places the call on hold when Automatic
Hold is enabled. Pressing the transfer key, conference key, page key or a DSS key
always automatically places a C.O. call on hold. Intercom calls can be automati-
cally held only by pressing the transfer key or the conference key. Each keyset user
can enable or disable Automatic Hold.
BACKGROUND MUSIC
Keyset users may choose to hear music through their keyset speakers when op-
tional external sources are installed. Each user may adjust this level by the use of a
volume control program at the selected keyset.
BATTERY BACKUP (MEMORY)
In the event that power is lost to the system, all customer data contained in memory
is retained by the use of a “super capacitor”for approximately seven days. In addi-
tion, the PCMMC computer program may be used to produce a backup copy of the
customer data.
BATTERY BACKUP (SYSTEM)
Connect a customer-provided 48 VDC battery source and the system is fully opera-
tional when AC power is interrupted. When power is restored, the system recharges
the batteries. Calls in progress are not interrupted when the system switches to
batteries.

4.4
CALLER IDENTIFICATION
CALLER ID
Caller ID requires that the SIO2 card be installed in the DS 616 KSU. Caller ID ser-
vice must also be provided by your local telephone company. The availability of
the calling party name or number depends on the type of CID service offered by
your local telephone company. The Caller ID feature is dependent on having an
LCD keyset to show the name or number in the top line of the display.
NAME/NUMBER DISPLAY
Each LCD keyset user can decide if he/she wants to see the CID name or CID/ANI
number in the display. Regardless of which one is selected to be seen first, the
NND key is pressed to view the other pieces of CID information.
NEXT CALL
In the event that you have a call waiting or a camped-on call at your keyset, you can
press the NEXT key to display the Caller ID information associated with this next
call in queue at your station. Either the CID name or CID number will show in the
display depending on your NND selection.
SAVE CID
At any time during an incoming call that provides CID information, you may press
the SAVE key. This saves the CID number in the Save Number feature. Pressing the
SAVE number redial key will dial the CID number. The system must be using Least
Cost Routing (LCR) to dial the saved number.
STORE CID
At any time during an incoming call that provides CID, you may press the STORE
key. This saves the CID number as a speed dial number in your personal speed
dial list. The system must be using LCR to dial the stored number.
INQUIRE PARK/HOLD
Having been informed that an incoming call is on hold or has been parked, you
may view the Caller ID information before you retrieve the call. This will influence
how you choose to handle the call.
CID REVIEW LIST
This feature allows display keyset users to review CID information for calls sent to
their stations. This list can be from ten to fifty calls in a first in, first out basis. The list
includes calls that you answered and calls that rang your station but that you did
not answer. When reviewing this list, you can press one button to dial the person
back. The system must be using LCR to dial the stored number.