Samsung OFFICESERV 7100 User manual

OfficeServ 7100 PROGRAMMING
TECHNICAL MANUAL PART 2 APRIL 2007
MMC: 730
checked after exact digits. If 1813 and 18∗∗ are entered, the system will check 1813
first. If no match is found, it will check 18∗∗.
PROGRAM KEYS
UP & DOWN Used to scroll through options
KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select all
ACTION DISPLAY
1. Press TRANSFER 730.
Display shows.
COST DP (001)
DIGIT:
2. Dial CALL COST entry (e.g., 005)
OR
COST DP (005)
DIGIT:
Press UP or DOWN to select entry and press
RIGHT soft key to move cursor.
3. Enter digit string via the dial keypad
and press RIGHT soft key.
COST DP (005)
DIGIT:1305
4. Enter DIAL PLAN (0–8).
Press LEFT soft key to return to step 3 or
COST DP (005)
CALL RATE: 3
RIGHT soft key to go to step 2.
5. Press TRANSFER to store and exit
OR
Press SPEAKER to store and advance to
next MMC.
DEFAULT DATA: NONE
RELATED ITEMS: MMC 317 CALL COST DISPLAY OPTION
MMC 422 COST RATE
MMC 729 RATE CALCULATION TABLE

OfficeServ 7100 PROGRAMMING
TECHNICAL MANUAL PART 2 APRIL 2007
MMC: 740 VM CARD RESTART
DESCRIPTION:
This MMC is only used for the Samsung embedded Voice Mail.
There are two options available in this MMC:
DOWNLOAD
When the system starts, part of the power up procedure will download data from the
system to determine time, date, what mailboxes to create, and system numbering
plan. This must be done at least once, but once done this download feature can be
turned OFF to save boot up time.
CARD RESTART
If this option is set to YES the voicemail application will immediately restart
according to the download OPTION specified above.
VIRTUAL NUM DOWN
When the voicemail application restarts, if this option is set to YES for any of the
categories under this heading, it will create the additional mailboxes. This must be
done at least once, but once done this download feature can be turned OFF to save
boot up time. The categories are:
TYPE DESCRIPTION
VIRTUAL EXT Virtual extension numbers.
DESKTOP ITP DESKTOP IP-based phone number
MOBILE ITP Wireless IP-based mobile phone number
BRI STATION ISDN terminal numbers-NOT USED IN THE USA
VoIP NET TRK VoIP networking trunk numbers
VoIP 323 TRK VoIP H.323 trunk numbers
VoIP SIP TRK VoIP SIP trunk numbers
REMOTE STN Stations in remote nodes when networking. (Used for
Centralized Voice Mail Applications)
SIP STN SIP-based phone number

OfficeServ 7100 PROGRAMMING
TECHNICAL MANUAL PART 2 APRIL 2007
MMC: 740
PROGRAM KEYS
UP & DOWN Changes MMC data between YES and NO
KEYPAD 0 and 1 will change data and advance to other option
SPEAKER Used to store data and advance to next MMC
ACTION DISPLAY
1. Press TRANSFER 740.
Display shows.
VM CARD RESTART
DOWNLOAD ? YES
2. Dial 0 or 1 to set option and advance.
3. Display shows. VM CARD RESTART
CARD RESTART?NO
4. Dial 0 or 1 to set option and advance.
5. Press TRANSFER to store and exit
OR
Press SPEAKER to store and advance to next
MMC.
6. Enter 0 for non urgent or 1 for urgent.
DEFAULT DATA: CARD RESTART: NO
DOWNLOAD: NO
VIRTUAL EXT: NO
IP PHONE: NO
WIP WITH WLI: NO
BRI STATION: NO
VOIP NET TRK: NO
VOIP 323 TRK: NO
VOIP SIP TRK: NO
REMOTE STN: NO
SIP STN: NO
RELATED ITEMS: NONE

OfficeServ 7100 PROGRAMMING
TECHNICAL MANUAL PART 2 APRIL 2007
MMC: 741 USER MAILBOX
DESCRIPTION:
This MMC is only used for the Samsung embedded Voice Mail. It assigns each
station or group as having a mailbox (yes or no). When stations or groups are
flagged as YES, during Voice Mail card power up mailboxes will be created for each
directory number with a “YES” entry.
Once the Voice Mail database has been created new boxes can be added.
a) Through Voice Mail administration,
b) By adding a new mailbox in this system and cycling system power.
If a mailbox is to be removed it must be done through Voice Mail administration.
If a station that does not have an associated voice mailbox, calls the Voice Mail
system they will be answered by the Voice Mail system main greeting.
NOTE: Groups 514/5019 cannot be assigned mailboxes as these are the VM groups.
Mailboxes that are needed for people that do not have an extension must be added
through Voice Mail programming.
PROGRAM KEYS
UP & DOWN Used to scroll through options
KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next MMC
ANS/RLS Used to select ALL
ACTION DISPLAY
1. Press TRANSFER 741.
Display shows.
ASSIGN MAIL BOX
[201]: YES
2. Dial station number OR
Press UP or DOWN to scroll the number.
ASSIGN MAIL BOX
225 : YES
3. Press RIGHT soft key to move cursor.
ASSIGN MAIL BOX
225 : YES

OfficeServ 7100 PROGRAMMING
TECHNICAL MANUAL PART 2 APRIL 2007
MMC: 741
4. Change status using UP and DOWN
OR
ASSIGN MAIL BOX
225 : NO
Dial 0 for NO or 1 for YES.
5. Press TRANSFER button to store and exit
OR
Press SPEAKER button to store and
advance to next MMC.
DEFAULT DATA: ALL STATIONS = YES
ALL GROUPS = NO
RELATED ITEMS: NONE

OfficeServ 7100 PROGRAMMING
TECHNICAL MANUAL PART 2 APRIL 2007
MMC: 743 AUTO RECORD
DESCRIPTION:
This MMC is only used for the Samsung embedded Voice Mail.
Some specific stations in the phone system can be assigned to automatically
record conversations. When this option is set, all incoming, all outgoing, or all calls
(incoming or outgoing) can be recorded.
When this option is selected a specific port should be assigned for each station set
to automatic conversation recording or the effectiveness of this feature cannot be
guaranteed.
In this MMC you can assign:
1. Which stations use this feature. – Station number
2. What mailbox the conversation is recorded in. – Mailbox number
3. What type of conversations are recorded, in, out or both. – I, O or B
4. What port is dedicated to the station. – Voice mail port number
The maximum number of stations assigned the AUTO RECORD feature is limited to
the maximum number of voicemail ports. Each station using AUTO RECORD
depletes Voice Mail/Auto Attendant ports by one.
The same port cannot be assigned to more than one station. Attempts to do this will
result in an error message.
When a Voice Mail port is assigned here, it is automatically removed from the Voice
Mail group (519) defined in MMC 601.
WARNING: Before using this feature make sure that you are not violating any state
or federal laws. Some states require that the recorded party be notified. SAMSUNG
is not responsible for any illegal use of this feature.
PROGRAM KEYS
UP & DOWN Used to scroll through options
KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next MMC
HOLD Used to delete an entry

OfficeServ 7100 PROGRAMMING
TECHNICAL MANUAL PART 2 APRIL 2007
MMC: 743
ACTION DISPLAY
1. Press TRANSFER 743.
Display shows.
AUTO RECORD
STN:201 MB:NONE
2. Dial station number
OR
AUTO RECORD
STN:201 MB:NONE
Press UP or DOWN to scroll the number.
Press RIGHT soft key to move cursor.
3. Enter mailbox number using number keys
(e.g., 201).
AUTO RECORD
STN:201 MB:201
Press RIGHT soft key to move cursor.
4. Enter VM port number using keypad or UP
or DOWN. Press RIGHT soft key to move
AUTO RECORD
PORT:NONE CALL:I
cursor.
5. Enter call type, I, O or B. AUTO RECORD
PORT:209 CALL:B
6. Press TRANSFER button to store and exit
OR
Press SPEAKER button to store and
advance to next MMC.
DEFAULT DATA: NONE
RELATED ITEMS: NONE

OfficeServ 7100 PROGRAMMING
TECHNICAL MANUAL PART 2 APRIL 2007
MMC: 744 VM DAY / NIGHT
DESCRIPTION:
This MMC is only used for the Samsung embedded Voice Mail.
SVM can operate in either a DAY or NIGHT operating mode. This mode will
determine what main menu greetings and options are played to the callers.
This operating mode can change automatically (if enabled in Samsung Voicemail)
according to the setting in this MMC. This MMC containes either a DAY or NIGHT
instruction for each OfficeServ 7100 Ring Plan.
PROGRAM KEY
UP & DOWN Selects YES or NO
KEYPAD Selects YES or NO
SPEAKER Used to store data and advance to next MMC
ACTION DISPLAY
1. Press TRANSFER 744.
Display shows.
VM DAY/NIGHT
RING 1 : DAY
2. Press UP or DOWN to select a ring plan. VM DAY/NIGHT
RING 3 : DAY
3. Press RIGHT soft key to move cursor. VM DAY/NIGHT
RING 3 : DAY
4. Press UP or DOWN to select a DAY/NIGHT. VM DAY/NIGHT
RING 3 : NIGHT
5. Press TRANSFER to store and exit
OR
Press SPEAKER to store and advance to
next MMC.
DEFAULT DATA: ALL RING PLANS = DAY
RELATED ITEMS: NONE

OfficeServ 7100 PROGRAMMING
TECHNICAL MANUAL PART 2 APRIL 2007
MMC: 745 WARNING DESTINATION
DESCRIPTION:
This MMC is used to set alarm notification destinations for the Samsung embedded
Voicemail.
1. Samsung Embedded Voicemail
This MMC provides an emergency destination for calls destined for the Voicemail
card, if the Voicemail card is removed or is offline. In addition any calls that are
forwarded to the Voice Mail will not forward, they will remain ringing at the “fwd
from” station until answered. This destination can be a station number or a group
number.
2. Hotel/Motel Transaction Record Buffer Alarm (NOT USED IN USA)
PROGRAM KEYS
UP & DOWN Used to scroll through options
KEYPAD Used to enter selections
SPEAKER Used to store data and advance to next MMC
HOLD Used to delete an entry
ACTION DISPLAY
1. Press TRANSFER 745.
Display shows.
WARNING DEST.
DEST:500
2. Dial station number or group number
OR
WARNING DEST.
DEST:501
Press UP or DOWN to scroll the number.
3. Press TRANSFER button to store and exit
OR press SPEAKER button to store and
advance to next MMC.
DEFAULT DATA: DEST = 500
RELATED ITEMS: NONE

OfficeServ 7100 PROGRAMMING
TECHNICAL MANUAL PART 2 APRIL 2007
MMC: 747 VM ALARM
DESCRIPTION:
This MMC is only used for the Samsung embedded Voicemail.
This MMC will generate an alarm message in the mailbox defined in MMC 745
whenever the Voicemail disk drive reaches this threshold.
The threshold is measured in % full. This means that if the MMC is set for 80, the
alarm will be generated when the disk exceeds 80% of the available drive space.
The end user should be instructed to delete old messages to recover disk space.
PROGRAM KEYS
UP & DOWN Used to scroll through options
KEYPAD Used to enter selections
SPEAKER Used to store data and advance to next MMC
ACTION DISPLAY
1. Press TRANSFER 747.
Display shows.
VM ALARM
THRESHOLD:80
2. Enter new threshold level. VM ALARM
THRESHOLD:75
3. Press TRANSFER button to store and exit
OR
Press SPEAKER button to store and
advance to next MMC.
DEFAULT DATA: 80%
RELATED ITEMS: NONE