Samsung SMT-i5243 User manual

OfficeServ 7030 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 APRIL 2011
TABLE OF CONTENTS
USER INSTRUCTIONS SECTION
PART DESCRIPTION PAGE
1 ENHANCED DISPLAY PROGRAMMING
1.1 OVERVIEW ............................................................................................................................. 1.1
1.2 LOCKING YOUR KEYSET.................................................................................................... 1.4
1.3 CHANGING YOUR PASSCODE ........................................................................................ 1.5
1.4 CALL FORWARDING........................................................................................................... 1.6
1.5 SETTING YOUR ANSWER MODE..................................................................................... 1.8
1.6 PROGRAMMING YOUR STATION’S NAME.................................................................. 1.9
1.7 PROGRAMMING PERSONAL SPEED DIAL LOCATIONS ........................................1.11
1.8 NAMING YOUR PERSONAL SPEED DIAL LOCATIONS ..........................................1.12
1.9 ADDING EXTENDERS TO KEYS .....................................................................................1.13
1.10 CHECKING STATION STATUS ........................................................................................1.14
1.11 CHANGING YOUR TIME AND DATE DISPLAY ..........................................................1.15
1.12 SETTING STATION ON/OFF OPTIONS ........................................................................1.16
1.13 SELECTING A RING TONE ............................................................................................... 1.19
1.14 ALARM REMINDER............................................................................................................1.20
1.15 STATION VOLUME ............................................................................................................1.21
1.16 SETTING A PROGRAMMED MESSAGE........................................................................1.23
1.17 ALARM REMINDER WITH MESSAGE ...........................................................................1.24
1.18 CALLER ID DISPLAY..........................................................................................................1.25
2 SMT-i5243 USER GUIDE
3 SMT-i5230 USER GUIDE
4 SMT-i5220 USER GUIDE
5 SMT-i5210 USER GUIDE
6 SMT-i3105 USER GUIDE
7 MOBEX USER GUIDE
8 ITP-5112L USER GUIDE
9 ITP-5121D USER GUIDE
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OfficeServ 7030 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 APRIL 2011
10 ITP-5107S USER GUIDE
11 DS 5000 SERIES USER GUIDE
12 iDCS KEYSET USER GUIDE
13 DCS KEYSET USER GUIDE
14 SYSTEM ADMINISTRATION AND SPECIAL FEATURES GUIDE
15 STANDARD TELEPHONE USER GUIDE
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OfficeServ 7030 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 MAY 2010
1.1
PART 1. ENHANCED DISPLAY PROGRAMMING
1.1 OVERVIEW
•iDCS KEYSETS
This diagram illustrates the keys on a
iDCS 28 BUTTON and a iDCS 18
BUTTON keyset that have special
functions during programming. When
required, these keys will be referred to by
the names described in the diagram.
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OfficeServ 7030 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 MAY 2010
1.2
This diagram illustrates the keys on a iDCS 8 BUTTON
keyset that have special functions during
programming. When required, these keys will be
referred to by the names described in the diagram.
•ITP and DS 5000 Series Keysets
This diagram illustrates the keys on an ITP 5121-D keyset. The ITP and DS 5000 keysets have
keys that have special functions during programming. When required, these keys will be
referred to by the names described in the diagram.
A BC D EF
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OfficeServ 7030 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 MAY 2010
1.3
•SMT-i Series Keysets
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OfficeServ 7030 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 MAY 2010
1.4
1.2 LOCKING YOUR KEYSET
You can lock your keyset to prevent other people from making or receiving calls while you are
away. You can unlock it when you return.
ACTION DISPLAY
1. Press the transfer key followed by 100
Display shows
[201] STN LOCK
PASSCODE:_
2. Enter your passocde
Default is 1234
[201] STN LOCK
UNLOCKED
3. Enter 1for locking outgoing calls (Internal
calls will still be allowed).
[201] STN LOCK
LOCKED OUTGOING
OR
4. Enter 2for locking all calls (Internal and
external calls will not be allowed).
[201] STN LOCK
LOCKED ALL CALLS
5. Enter 0to unlock your phone. [201] STN LOCK
UNLOCKED
6. Press the transfer key to save and exit
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OfficeServ 7030 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 MAY 2010
1.5
1.3 CHANGING YOUR PASSCODE
Each keyset user can set or change his/her individual passcode. This passcode is used to lock
or unlock keysets, for toll restriction override and to access the DISA feature.
NOTE: Default passcodes cannot be used for toll restriction override or for DISA access.
ACTION DISPLAY
1. Press the transfer key followed by 101
Display shows
[201] PASSCODE
OLD CODE:_
2. Enter the existing passcode (default = 1234) [201] PASSCODE
OLD CODE:****
3. Enter the new passcode [201] PASSCODE
NEW CODE:_
4. Reenter the new passcode to verify the number
If reentered correctly, display shows
[201] PASSCODE
VERIFY :SUCCESS
5. Press the transfer key to save and exit
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OfficeServ 7030 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 MAY 2010
1.6
1.4 CALL FORWARDING
The OfficeServ 7030 allows the system administrator to program the call forward destinations
for other station users. This MMC also allows call forward to be set after the destination has
been entered.
The OfficeServ 7030 system allows six types of call forwarding. There is an option, FORWARD
BUSY/NO ANSWER, that allows both busy and no answer to be activated at the same time,
provided that destinations have been entered for both. The destinations for all these forwards
can be either an internal number or an external number.
0 = FORWARD CANCEL 3 = NO ANSWER
1 = ALL CALL 4 = BUSY/NO ANSWER
2 = BUSY 5 = FORWARD DND
6 = FOLLOW ME
0 = FORWARD CANCEL This option will cancel any call forwarding set in MMC 102. It
will not remove the programmed destination and will not
override any preset forward settings in MMC 316.
1 = ALL CALL This option, when set, will forward all calls to the
programmed destination. If the programmed destination is a
station then that station can call the forwarded station to put
calls through.
2 = BUSY This option, when set, will forward calls to the programmed
destination when the forwarded keyset is busy.
3 = NO ANSWER This option, when set, will forward calls to the
programmed destination if the forwarded station does
not answer a call before the forward no answer timer in
MMC 502 expires.
4 = BUSY/NO ANSWER This option will activate both the BUSY option and the NO
ANSWER option at the same time.
5 = FWD DND This option will forward all calls to the programmed
destination whenever the forwarded station goes into DND.
6 = FOLLOW ME This option will forward all calls from another station to this
one.
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OfficeServ 7030 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 MAY 2010
1.7
ACTION DISPLAY
1. Press the transfer key followed by 102
Display shows
[201] FORWARD
0:FORWARD CANCEL
2. Dial 0 – to select forward type
OR
[201] FORWARD
1:ALL CALL:NONE
Press UP or DOWN to select forward type and
press RIGHT soft key to move cursor
3. Dial destination number (e.g., 201)
OR
[201] FORWARD
1:ALL CALL:205
Press UP or DOWN to select destination and
press RIGHT soft key to move cursor
4. Dial 1 for YES, 0 for NO
OR
[201] FORWARD
CURENTLY SET :YES
Press UP or DOWN to select YES or NO and
press RIGHT soft key to return to step 2
5. Press the transfer key to store and exit
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OfficeServ 7030 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 MAY 2010
1.8
1.5 SETTING YOUR ANSWER MODE
Each keyset can have its answer mode for intercom calls set to one of the following options:
RING MODE—The station will ring in one of eight custom ring patterns. Calls are answered by
pressing the ANS/RLS key or lifting the handset.
AUTO ANSWER MODE—After giving a short attention tone, the station will automatically
answer calls on the speakerphone. When a C.O. line is transferred to a station in Auto Answer,
the screened portion of the call will be Auto Answer, but the keyset will ring when the transfer
is complete if the user has not pressed the ANS/RLS key or lifted the handset.
VOICE ANNOUNCE—The station will not ring. After a short attention tone, callers can make an
announcement. The called party must press the ANS/RLS key or lift the handset to reply.
ACTION DISPLAY
1. Press the transfer key followed by 103
Display shows
[201] ANS MODE
RING MODE
2. Dial 0, 1or 2to change the ring mode, e.g., 2
OR
[201] ANS MODE
VOICE ANNOUNCE
Press UP or DOWN to select the ring mode
3. Press the transfer key to store and exit
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OfficeServ 7030 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 MAY 2010
1.9
1.6 PROGRAMMING YOUR STATION’S NAME
Names are written using the keypad. Each key press selects a character. Pressing the dial pad
key moves the cursor to the next position. For example, if the directory name is “SAM SMITH,”
press the number “7” four times to get the letter “S.” Press the number “2” once to get the
letter “A.” Continue selecting characters from the table below to complete your message.
Pressing the bottom left programmable key will change the letter from upper case to lower
case. There are up to 11 characters that can be used.
NOTES:
1. When the character you want appears on the same dial pad key as the previous
character, press the VOLUME UP or DOWN keys to move the cursor to the right or to
the left.
2. When the system is equipped with a Samsung Voicemail System, and your System
Administrator has enabled it, changing the station name here will also update the
name in your voicemail box.
•iDCS KEYSETS, ITP KEYSETS, and SMT-i KEYSETS
COUNT 1 2 3 4 5
DIAL 0 < > . ) 0
DIAL 1 space ? , ! 1
DIAL 2 A B C @ 2
DIAL 3 D E F # 3
DIAL 4 G H I $ 4
DIAL 5 J K L % 5
DIAL 6 M N O ^ 6
DIAL 7 P Q R S 7
DIAL 8 T U V  8
DIAL 9 W X Y Z 9
DIAL : = [ ] 
The # key can be used for the following special characters: #, space, &, !, :, ?, ., %, $, -, <, >, /,
=, [, ], @, ^, (, ), _, +, {, }, |, ;, \, " and ~.
1. When the character you want appears on the same dial pad key as the previous character,
press UP to move the cursor one space to the right.
2. Other symbols are available for DIAL #.
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OfficeServ 7030 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 MAY 2010
1.10
ACTION DISPLAY
1. Press the transfer key followed by 104
Display shows
[201] STN NAME
2. Enter the station name using the procedure
described above
[201] STN NAME
SAMSUNG
3. Press the transfer key to store and exit
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OfficeServ 7030 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 MAY 2010
1.11
1.7 PROGRAMMING PERSONAL SPEED DIAL LOCATIONS
You can program frequently dialed telephone numbers in a personal speed dial list. Each
station user begins with ten numbers 00–09 and may be assigned up to fifty numbers. See
your system administrator to determine the amount assigned to your station.
NOTE: Press button Bfor flash and button Cfor pause.
Display keyset users may want to hide some speed dial numbers so they will not show in the
display. Before entering a telephone number, press button E. All digits after this will be
hidden. Press button Eagain to begin displaying digits.
If your system uses rotary (or pulse) dialing C.O. lines, pressing button Dbefore entering a
speed dial will cause all subsequent digits to be sent as DTMF tones until the Dbutton is
pressed again.
ACTION DISPLAY
1. Press the transfer key followed by 105
Display shows
[201] SPEED DIAL
00:
If you have no speed dial bins,
the display will be as shown
[201] SPEED DIAL
SPDBLK NOT EXIST
2. Dial the location number (e.g., 05)
OR
[201] SPEED DIAL
05:_
Press
UP
or
DOWN
to select the location
Press the right soft key to move cursor
3. Enter the trunk access code (e.g., 9) followed
by the number to be dialed (e.g., 4264100)
[201] SPEED DIAL
05:9-4264100_
OR
Press the left soft key to return to step 2
4. Press the Fbutton to access the next program
OR
Press the transfer key to save and exit
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OfficeServ 7030 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 MAY 2010
1.12
1.8 NAMING YOUR PERSONAL SPEED DIAL LOCATIONS
This program allows a character name to be entered for each personal speed dial location.
This name enables the speed dial number to be located when using the directory dial feature.
The directory dial feature allows the display keyset user to select a speed dial location by
scanning its name. There are up to 11 characters that can be used.
ACTION DISPLAY
1. Press the transfer key followed by 106
Display shows
[201] SPEED NAME
00:
2. Dial the speed dial location (e.g., 01)
OR
[201] SPEED NAME
01:_
Use UP or DOWN to scroll through the location
numbers and use the right soft key to move the
cursor
3. Enter the location name using the procedure
described in Programming Your Station’s Name
[201] SPEED NAME
01:SAMSUNG_
4. Press UP or DOWN to move to the next location
OR
Press the Fkey to program speed dial numbers
5. Press the transfer key to store and exit
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OfficeServ 7030 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 MAY 2010
1.13
1.9 ADDING EXTENDERS TO KEYS
This program allows you to assign key extenders to make a general access feature key more
specific. Some common feature keys that can have extenders are listed below:
FEATURE KEY DESCRIPTION EXTENDER
BOSS Boss and Secretary 1–4
DP Direct Pickup Extension or station group number
DS Direct Station Select Any extension number
FWRD Call Forward 0–5
GPIK Group Pickup 01–20
IG In/Out of Group Any group number you are part of
MMPG Meet Me Page 0–9, 
PAGE Page 0–9, 
PARK Park (orbits) 0–9
RP Ring Plan 1–6 or HOLD for None
SPD Speed Dial 00–49, 500–999
PMSG Programmed Message 01–13
DIR Directory PERS (1), SYS (2) or STN (3)
VT Voice Mail Transfer Voice Mail Group (501–509)
SG Station Group Any group number (500–509)
ACTION DISPLAY
1. Press the
transfer key
followed by
107
Display shows the first station
[201] EXT (KTS)
01:CALL1

2. Enter the key number, e.g., 18
OR
[201] EXT (KTS)
18:DS

Use
UP
and
DOWN
to scroll through the keys
Use the right soft key to move the cursor
OR
Press the key to be programmed
3. Dial the extender according to above table
Press the right soft key to return to step 2
[201] EXT (KTS)
18:DS

DS207
OR
Press the transfer key to store and exit
OR
Press the speaker key to store and advance to the
next program
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OfficeServ 7030 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 MAY 2010
1.14
1.10 CHECKING STATION STATUS
This program displays the following attributes of a station port. This is a read only feature.
0 PORT # Cabinet 1 Slot 2
1 TYPE Telephone model
2 PICKUP GROUP None, 01–10
3 SGR Station Group Number
4 BOSS-SECR None, 1–4
5 PAGE Page Zone (1–4)
6,7,8 COS NO COS (1–30) per Ring Plan (01–06)
9 TENANT GROUP 1
ACTION DISPLAY
1. Press the transfer key followed by 108
Display shows
[201] STN STATUS
PORT:C1-S02-P01
2. Press
UP
or
DOWN
to view the status items
[201] STN STATUS
TYPE:24B US SET
3. Press the transfer key to exit
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OfficeServ 7030 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 MAY 2010
1.15
1.11 CHANGING YOUR TIME AND DATE DISPLAY
Display keysets will always have the date and time displayed when not in use. You can select
from the following display options:
0 COUNTRY Sets overall display format and has two options
0 = ORIENTAL MM/DD DAY HH:MM
1 = WESTERN DAY DD MM HH:MM
1 CLOCK Sets format of clock display and has two options
0 = 12 HOUR (Displays 1 P.M. as 01:00)
1 = 24 HOUR (Displays 1 P.M. as 13:00)
2 DISPLAY Sets format of DAY and MONTH display and has two options
0 = UPPER CASE (Displays Friday as FRI and March as MAR)
1 = LOWER CASE (Displays Friday as Fri and March as Mar)
ACTION DISPLAY
1. Press the transfer key followed by 109
Display shows
[201] DAY FORMAT
COUNTRY:WESTERN
2. Press UP or DOWN to select the display mode
Press the right soft key to move the cursor
[201] DAY FORMAT
COUNTRY:ORIENTAL
3. Press the right soft key to return to step 2
OR
Press the left soft key to return to step 3
4. Press the
transfer key
to store and exit
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1.16
1.12 SETTING STATION ON/OFF OPTIONS
The OfficeServ 7030 allows the system administrator to set any of the keyset features listed
below.
OPTION NAME VALUE DESCRIPTION
00 AUTO
HOLD
1 ON
Automatically hold the current caller
before accessing another trunk or CALL
key.
0 OFF Disconnect the current caller before
accessing another trunk or CALL key.
01 NOT AVAILABLE IN THE USA
02 HEADSET USE
1 ON Enable headset mode operation.
0 OFF Enable handset mode operation.
03 HOT KEYPAD
1 ON Allow dialing from an idle state.
0 OFF
Require the user to lift the handset or
press the speakerphone key before
dialing a number.
04 KEY TONE 1 ON Generate a tone each time a key is
pressed on the keyset.
0 OFF Disable key tone generation.
05 PAGE REJOIN
1 ON Connect to an in-process page after
disconnecting a caller.
0 OFF Connect a page only if the keyset is idle
at the beginning of the page.
06 RING PREF.
1 ON
Allow the user to answer calls by lifting
the handset or pressing the
speakerphone button.
0 OFF Require users to press a CALL / DT / DS
key in order to answer calls.
07 NOT AVAILABLE IN THE USA
08 AUTO CAMP-ON
1 ON Automatically camp-on when calling to
a busy station.
0 OFF Require the user to manually activate
the CAMP-ON feature.
09 NOT AVAILABLE IN THE USA
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TECHNICAL MANUAL PART 1 MAY 2010
1.17
OPTION NAME VALUE DESCRIPTION
10 AME PASSCODE
1 ON
Require user to enter their AME
password to listen o messages as they
are being recorded.
0 OFF
Messages being recorded will always
be audible.
11 DISP SPD NAME
1 ON
Display the Speed Dial bin name
instead of the dialed number when
calling to a Speed Dial number.
0 OFF Display the dialed number when
calling to a Speed Dial number.
12 CID REVIEW ALL
1 ON Store all calls in the CID Review block.
0 OFF Store only missed calls in the CID
Review block.
13 SECURE OHVA
1 ON Receive Off-Hook Voice Announce
(OHVA) audio through the handset.
0 OFF Receive OHVA audio through the
speakerphone.
14 NOT AVAILABLE IN THE USA
15 AUTO ANS CO
1 ON
Automatically answer CO calls when
the keyset is set for AUTO ANSWER
MODE in MMC 103.
0 OFF
Do not automatically answer CO calls
regardless of AUTO ANSWER MODE
setting in MMC 103.
16
ENBLOCK 2LCD
Only Affects 2-
Line Display IP
Phones
1 ON
Require the user to press SEND to dial
the call when 2 LINE ENBLOCK is set to
ENABLE in MMC 861.
0 OFF Dial calls soon as digits are entered.
17 STN NO RING
1 ON Do not ring on incoming calls, only
flash the CALL / DT / DS button.
0 OFF On incoming calls ring and flash the
CALL / DT / DS button.
18 FEATURE TONE
1 ON
Change dial tone to a higher pitch to
indicate that a phone status feature is
active (DND, Forward All, Station Lock,
etc).
0 OFF Disable status feature activation
notification tone.
19 RCV GPU INFO 1 ON
Generate a short burst of ring tone
when a call rings at another member of
the pickup group when PINGRING
SERVICE is set to ENABLE in MMC 861.
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OfficeServ 7030 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 MAY 2010
1.18
OPTION NAME VALUE DESCRIPTION
0 OFF Do not ring when another member of
the pickup group receives a call.
20
MISSED CALLS
Only Affects 2-
Line Display
Phones
1 ON
Display a notification of missed calls
including number of missed calls and
the CID of the most recent call missed.
0 OFF Do not display missed calls notification
screen.
21 NOT AVAILABLE IN THE USA
22
USE STN RING
Only Affects
Large Display IP
Phones
1 ON
Allow the user to select a ringtone
stored in the keyset instead of a
system-generated ringtone.
0 OFF
Limit ringtone selections to system-
generated ringtones found in MMC
111.
23 NOT AVAILABLE IN THE USA
24 NOT AVAILABLE IN THE USA
ACTION DISPLAY
Press TRANSFER 110
Display shows
[201] STN ON/OFF
AUTO HOLD :OFF
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