Samsung OfficeServ 7200 Operating and maintenance instructions

Every effort has been made to eliminate errors and ambiguities in the information contained in this booklet. Any ques-
tions concerning information presented here should be directed to SAMSUNG TELECOMMUNICATIONS AMERICA.
SAMSUNG TELECOMMUNICATIONS AMERICA disclaims all liabilities for damages arising from erroneous interpretation
or use of information presented in this manual.
OfficeServTM 7200
General Description
Supports Software Version 4.60 or Higher

Publication Information
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information in this publication for any reason.
SAMSUNG TELECOMMUNICATIONS AMERICA also reserves the right without prior notice to
make changes in design or components of equipment as engineering and manufacturing may
warrant.
Copyright 2007—2012
Samsung Telecommunications America
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PRINTED IN USA 05/12

TABLE OF CONTENTS
PART DESCRIPTION PAGE
1SYSTEM OVERVIEW
1.1 GENERAL DESCRIPTION ..........................................................................................................................1.1
1.2 SIZE AND CONFIGURATION ..................................................................................................................1.2
1.2.1 CABINET LAYOUT ..........................................................................................................................1.3
1.2.2 SYSTEM CAPACITIES............................................................................................................1.4~1.6
1.3 TECHNOLOGY ............................................................................................................................................1.6
1.4 PROGRAMMING ........................................................................................................................................1.6
1.5 MIGRATION TO OFFICESERV 7400 ......................................................................................................1.6
2HARDWARE DESCRIPTIONS
2.1 SYSTEM CABINETS ....................................................................................................................................2.1
2.2 PROCESSOR CARDS ..................................................................................................................................2.1
2.2.1 PROCESSOR CARD DAUGHTER BOARDS..............................................................................2.2
2.2.2 MEDIA CARDS ................................................................................................................................2.3
2.3 INTERFACE CARDS ....................................................................................................................................2.3
2.3.1 TRUNK CARDS ................................................................................................................................2.3
2.3.2 VoIP CARDS ....................................................................................................................................2.4
2.3.3 STATION CARDS ............................................................................................................................2.5
2.3.4 SPECIAL FEATURE CARDS ..........................................................................................................2.5
2.3.5 DATA CARDS ..................................................................................................................................2.6
2.3.6 OFFICESERV 7150 PoE SUPPLY ................................................................................................2.8
2.4 STATION EQUIPMENT ..............................................................................................................................2.9
2.4.1 DS 5000 SERIES EQUIPMENT ....................................................................................................2.9
2.4.2 iDCS SERIES EQUIPMENT ........................................................................................................2.11
2.4.3 DCS SERIES EQUIPMENT ..........................................................................................................2.13
2.4.4 OFFICESERV™ SMT-i SERIES IP EQUIPMENT ....................................................................2.14
2.4.5 OFFICESERV™ COMMUNICATOR SOFTPHONE................................................................2.17
2.4.6 OFFICESERV™ WIRELESS..........................................................................................................2.17
2.4.7 SIP DEVICES ..................................................................................................................................2.19
3SPECIFICATIONS
3.1 ELECTRICAL SPECIFICATIONS................................................................................................................3.1
3.1a I/O VOLTAGE OF PSU ....................................................................................................................3.1
3.1b I/O VOLTAGE OF OFFICESERV 7150 ..........................................................................................3.1
3.2 DIMENSIONS................................................................................................................................................3.2
3.3 ENVIRONMENTAL LIMITS ........................................................................................................................3.2
3.4 CABLE REQUIREMENTS............................................................................................................................3.3
3.5 RING AND TONES ......................................................................................................................................3.3
3.5.1 RING CYCLES....................................................................................................................................3.3
3.5.1a SYSTEM RING CYCLES ................................................................................................................3.3
3.5.2 RINGS..................................................................................................................................................3.3
3.5.3 SYSTEM TONES ..............................................................................................................................3.4
3.6 KEYSET LED INDICATIONS ......................................................................................................................3.4

OFFICESERV 7200 FEATURE CAPACITIES ........................................................................................................3.5
4BUSINESS FEATURE PACKAGE
4.1 SYSTEM FEATURES DESCRIPTIONS......................................................................................................4.3
4.2 STATION FEATURES DESCRIPTIONS ..................................................................................................4.34
4.3 DISPLAY FEATURES DESCRIPTIONS ..................................................................................................4.42
4.4 SAMPLE SMDR PRINTOUT WITHOUT CALLER ID ........................................................................4.49
4.5 SAMPLE SMDR PRINTOUT WITH CALLER ID/ANI NUMBER ......................................................4.50
4.6 SAMPLE OF UCD EMBEDDED REPORT ............................................................................................4.51
4.7 UCD CALL STATISTICS............................................................................................................................4.52
4.8 UCD AGENT STATISTICS ........................................................................................................................4.54
4.9 SAMPLE TRAFFIC REPORT ....................................................................................................................4.55
4.10 TRAFFIC REPORT OVERVIEW ..............................................................................................................4.56
5SAMSUNG HOSPITALITY SOLUTIONS
5.1 HOSPITALITY OVERVIEW ........................................................................................................................5.1
5.2 OfficeServ SUPPORTING FUNCTIONALITY ......................................................................................5.1
5.2.1 SMDR ..............................................................................................................................................5.1
5.2.2 PROPERTY MANAGEMENT SYSTEM (PMS)........................................................................5.1
5.2.3 BI-DIRECTIONAL PMS LINK......................................................................................................5.2
5.2.4 PMS TRANSACTION MODULE ................................................................................................5.2
5.2.5 HOSPITALITY VOICEMAIL (INTOUCH DIGITAL) ................................................................5.2
5.3 OfficeServ CONCIERGE-ELITE ................................................................................................................5.3
5.4 OfficeServ CONCIERGE-LITE ..................................................................................................................5.4
5.4.1 OVERVIEW ....................................................................................................................................5.4
5.4.2 OfficeServ CONCIERGE-LITE FEATURES ..............................................................................5.5
5.4.3 OfficeServ CONCIERGE-LITE SAMPLE REPORTS AND PRINTOUTS ........................5.11
5.4.3a GUEST ROOM BILL PRINTOUT..............................................................................5.12
5.4.3b ROOM STATUS PRINTOUT ..........................................................................5.14~5.25
5.4.3c TRANSACTION RECORD OUTPUT SAMPLE ......................................................526
5.4.3d INDIVIDUAL GUEST PHONE BILL ........................................................................5.28
5.4.3e ALL GUEST PHONE BILL (SMDR)..........................................................................5.30
5.4.3f INDIVIDUAL WAKEUP ACTIVITY REPORT..........................................................5.31
6GENERAL USER INFORMATION
7.1 RADIO FREQUENCY INTERFERENCE....................................................................................................6.1
7.2 FCC REQUIREMENTS ................................................................................................................................6.1
7.3 TELEPHONE COMPANY INTERFACES ..................................................................................................6.1
7.4 MUSIC ON HOLD WARNING ..................................................................................................................6.3
7.5 DISA WARNING ..........................................................................................................................................6.3
7.6 UNDERWRITERS LABORATORIES and CANADIAN STANDARDS ASSOCIATION ..................6.3
LIMITED WARRANTY

Convergence: One Solution
(Voice, Data, Wireless)
1.1
OfficeServ Device Manager
Embedded or Standalone Application
Local or Remote Programming
LAN/WAN/Modem Connectivity
Database Upload and Download
Offline Database Viewing
Search Engine (By MMC/Title)
Software Upgrades to SD, SVMi-20i, CNF24
SVMi-20i Programming Interface (GIU)
Data Services
IP Router/Switch
DHCP, QoS
NAT/NAPT
Firewall, IDS
VPN
Applications
SVMi-20i
OS Communicator
OS Operator
OS EasySet
OS Dataview
OS Open TSP
OS Messenger
OS IP-UMS
Voice Services
TDM and
Analog sets
IP Phones Wireless
Phone
WAN LAN
PSTN
PART 1. SYSTEM OVERVIEW
1.1 GENERAL DESCRIPTION
The Samsung OfficeServ 7200 converged communications platform offers one solution for voice, data, and wire-
less for the small to medium size enterprise. Although the 7200 can function as a square key system, PABX, or
hybrid, it offers much more. The OfficeServ 7200 is an “office in a box” solution providing data router and switch-
ing functions (LAN/WAN), the OfficeServ 7200 platform supports industry standard Voice over Internet Protocol
(VoIP), Session Initiation Protocol (SIP) as well as the more robust Telephony over Internet Protocol (ToIP), TDM
voice processing, wireless communications, voice mail, computer telephony integration (CTI), and much more all
in one powerful platform.
The OfficeServ 7200 can be mounted in a standard 19” rack, wall mounted, or set on a desktop. Media Gateway
Cards (MGI), local IP keysets, remote IP keysets, and IP networking are easily and economically added as needed.
FIGURE 1-1
OfficeServ 7200
Softphone
SIP Devices

The OfficeServ 7200 offers a variety of interface cards that allow connection to the public telephone network or
to private networks.These are generally referred to as trunk cards.Proprietary digital phones, called“keysets”, con-
nect to Digital Line Interface cards (DLI). In addition to these conventional digital keyset, Samsung offers IP
keysets. These IP keysets use the latest Voice over Internet protocol (VoIP) technology. They are ideal for distant
(remote) locations where the digital keysets will not work. Connect to an Ethernet LAN and communicate with
the system through the Media Gateway Interface cards (MGI). The MGI allows IP phones to communicate with
TDM devices. Standard telephones, generally called “single line sets”, connect to single line interface cards (SLI). In
addition, DLI station ports are used to connect peripheral devices such as door phones and add-on modules.
Miscellaneous circuits are provided to allow such optional features as external paging, music on hold,background
music, and common audible devices.
All keysets utilize a single PCB with surface-mounted components assuring the highest product quality and long
life. Samsung’s customary large, easy-to-read displays and LEDs in the button design make them much easier to
use. In many instances, sophisticated features are made simple through the use of friendly display prompts or
push-on/push-off feature keys.
Expanding the OfficeServ 7200 system is both economical and easy. Begin with a single cabinet configured as a
basic Key Service Unit and then add up to one more cabinet as your business grows. Its low and medium densi-
ty card design allows greater flexibility when configuring a system for the right combination of lines and stations.
A removable media card makes it convenient to upgrade to future feature packages.
1.2 SIZE AND CONFIGURATION
The OfficeServ 7200 is a modular and flexible system available as a single cabinet or fully expanded two cabinet
system. See figures 1-2 and 1-3.
Each cabinet has one dedicated processor slot and five universal slots. The MP20 card is the main processor that
fits into dedicated slot 0 of the main cabinet.The LCP card is the local processor that fits into the dedicated slot 0
of the expansion cabinet. There is only one cabinet type. The presence of an MP20 or LCP determines whether it
is a main cabinet or an expansion cabinet. In total there can be 10 universal card slots to configure the OfficeServ
7200 as required. See figure 1-4
When configuring a system to meet your requirements, select the appropriate number of interface cards listed in
Part 2 of this book to support the various types of trunks, stations, data needs,voice mail and miscellaneous func-
tions. Your authorized Samsung Installation and Service Company has special knowledge and training to do this.
The decision to install the Samsung data modules in the OfficeServ 7200 system or use third party external data
equipment will impact the maximum system capacity. Using internal data modules will decrease total system
capacity of stations and trunks as they utilize the same 10 universal cards slots.
FIGURE 1-2
1.2
FIGURE 1-3

1.2.1 CABINET LAYOUT
Figure 1.4 and Figure 1.5 indicates the physical and virtual cabinets available in the OfficeServ 7200. Physical card
slots in cabinets 1 and 2 support the various combinations of cards detailed in Part 2. HARDWARE DESCRIPTIONS.
Virtual cabinets 3~8 provide six (6) slots each with each slot providing 8 ports (communication channels). The
total virtual devices allowed is 288.
Physical Cabinets and Slots
Virtual Cabinet/Slots
Virtual devices are stations and trunks that
exist in the software database but do not
require a physical connection to cards in the
cabinet. The available virtual device types
are as listed below:
1. Single line telephone – SLT
2. Digital telephone – DGP
3. IP telephones – WIRED ITP
4. Wireless IP handsets – WLAN ITP
5. Samsung proprietary network
trunk – SPNET TRK
6. SIP Trunks – SIP TRK
7. H.323 Trunks – H323 TRK
8. IP Unified Messaging System
Connection – SIP APPL
9. SIP Station – SIP-STN
10. MOBEX Station – MOBEX STN*
11. Group Conference Stations
– CGONF STN
*MOBEX Stations are not available with the
MCP, they are available only with the MP20.
FIGURE 1-4
1.3
FIGURE 1-5
36 Slots x 8 Ports
Total Virtual Ports = 288
16 16 16
16 16
16 16
32 32 32
MP/MCP20
LCP

Virtual Cabinet Slot Assignment
Figure 1-6 indicates the virtual stations and trunks that can be assigned to each virtual cabinet and slot. Each vir-
tual slot can be assigned 8 devices of the same type.
NOTES:
* Default Selection
1.2.2 SYSTEM CAPACITIES
When configuring a system to meet your requirements, select the appropriate number of interface cards listed in
Part 2 of this book to support the various types of switches, trunks, stations, voice mail and miscellaneous func-
tions. Combine both the physical ports of the main cabinet with the virtual ports in virtual cabinets 2 through 5
to build a system as required. Your authorized Samsung Installation and Service Company has special knowledge
and training to do this.
The table on page 1.5 indicates the maximum number of each circuit type or device available in the OfficeServ
7200. The system architecture is designed to be extremely flexible so as to provide a myriad of configurations.
However, it is impossible to accommodate all the maximum numbers into one system.
FIGURE 1-6
1.4

1.5
Stations
Wireless Handsets 32
Standard SIP Phones
Analog Phones
120Digital Phones
Samsung IP Phones / Softphone
Voice Mail (SVMi-20E) 20
COMBINED TOTAL OF ALL STATION TYPES CANNOT EXCEED: 120
Trunks
Standard SIP Trunks 32 32
Standard H.323 Trunks 16
Analog Trunks
60Digital Trunks T1/PRI
Networking Trunks
COMBINED TOTAL OF ALL TRUNKS TYPES CANNOT EXCEED: 60
MAXIMUM STATIONS + TRUNKS + VOICE MAIL 180
Other Devices
Networking Nodes
■SPNet via QSig
■SPNet via IP
99
99
Uses available T1/PRI card slots.
Limited by IP Address Table, MMC 820.
Media Gateway Ports (MGI) 80
Required to connect an IP phone to a TDM device
including paging and background music and
ports used for networking or trunking.
Media Proxy Service Channels
(MPS) 256
Provides IP to IP conversations without using MGI
channels. Requires OAS card(s).
Not available on MCP.
Voice Mail (IP-UMS) 32
Mobile Extensions (MOBEX)* 120 *MOBEX is not available with MCP, it is available
only with the MP20.
Conferencing Circuits
■5 Party Add-On (Embedded)
■Unsupervised
■Barge-In
■Call Record
■AME
Conference Card (CNF24)
■Meet Me Conference
6
6
6
6
6
2
48
Six Conference Circuits to be shared by all of
these features.
Maximum of 2 CNF24 Cards per System.
2 CNF24 Cards x 24 Ports Each = 48 Ports
Common Resources
■DTMF Receivers
■DTMF Senders
■Analog Caller ID Senders/Receivers
■External Music On Hold (MOH)
■Executive MOBEX Resources*
16
32
14
2
64
4 on MP20 plus 12 on optional CRM
All on MP20
Optional RCM2 daughter board
Requires CPE and optional MIS
Requires OAS card(s). Not available on MCP.
Note: DTMF receivers and CID senders are
included on the 8SLI3, 8COMBO3, and
16SLI3 cards to support the analog devices
and do not need to share these system
resources.
Paging
■Audio Output
■Internal Zones
■External Zones
1
5
2
1 on MIS daughter card.
(99 members each zone)
Requires customer provided equipment.
Max. BHCA (Busy Hour Call Attempts) (MP20) 2,500 (0.45 erl, 90 sec)

MAXIMUM AOM CAPACITY
1.3 TECHNOLOGY
MEMORY
The system program is stored on a Secure Digital (SD) media card inserted into the Main Processor card (MP20).
Upon power up the system, program is loaded into 128MB of SRAM.
The customer database is written to SRAM then permanently saved in NAND flash memory every five minutes or
immediately upon existing system programming. The media card also stores a backup copy of the system data-
bases.This can be restored to RAM at any time.
MICROPROCESSORS
OfficeServ 7200 uses distributed processing. Its primary processor is a 32 bit Motorola MPC8247 operating at a
clock speed of 266 MHz on the MP20 card.The time switch uses a STC9604 processor, and the RTC uses a RTC8564
chip.In a multi cabinet system, the secondary level of processing is on the LCP card for the expansion cabinet.The
digital keysets use a Hitachi H8 processor for data communication within the system.
1.4 PROGRAMMING
The OfficeServ 7200 is a self-configuring system.This means that immediately after inital start up, the OfficeServ
7200 reads the types and locations of all installed cards and keysets and assigns a default database according to
the switches set on the MP20 card.The switch settings allow for a three or four digit number plan for lines, trunks,
and groups.The installing technician customizes this default data to meet the end customers requirements.
The system can be programmed from any LCD set whether IP or Digital without interrupting system operations.
There are three levels of programming: technician, customer, and station. The technician level has access to all
programs and can allow the customer access to system programs as needed.Technician and customer access lev-
els are controlled by a different security passcode and access procedures.
DEVICE MANAGER
The OfficeServ 7200 provides two methods to program the system from a personal computer. Access the system’s
embedded Device Manager programming interface using Internet Explorer 6.0 or higher for convenient web
based access. Another method is to use the stand alone proprietary version of Device Manager running on any
PC that meets the minimum requirements. Both methods allow programming from anywhere in the world pro-
vided there is a LAN/WAN or modem connection. Device Manager permits a technician to access the system
using a personal computer. DM can be used on-site to modify the customer database or to download (save) the
entire customer database to a file. This file can then be saved as a backup and be uploaded when required to
restore the database.Through the use of LAN connection, DM can access the OfficeServ system remotely (off-site)
to make database changes or perform uploads or downloads of the customer database as if the technician were
on-site.
1.5 MIGRATION TO OFFICESERV 7400
When communication requirements exceed the maximum capacity of the OfficeServ 7200, Samsung provides a
convenient, easy, and affordable migration path to the larger OfficeServ 7400. Simply install a 7400 as the main
cabinet. Replace the MP20 card with an LCP card and your existing 7200 cabinets and interface cards become
part of a much larger OfficeServ 7400 system. Features and operation are the same so there is no need to retrain
users. See the OfficeServ 7400 General Description for details. See figure 1-7, 1-8, and 1-9 for possible hardware
combinations.
1.6
Maximum per Station Maximum per System
TDM 64 Button AOM 4Limited by available DLI ports
IP 64 Button AOM 4Limited by available IP/Virtual Ports

1.7
See OfficeServ 7400 General Description booklet for more details.
POSSIBLE COMBINATIONS OF OFFICESERV 7200 AND OFFICESERV 7400
ADD
OS 7200
q
FIGURE 1-7
OS 7200
OS 7200
OS 7200
OS 7200
OS 7400
ADD
OS 7200
w
OS 7200
OS 7400
FIGURE 1-8
OS 7200
e
FIGURE 1-9
OS 7200
ADD
OS 7400
ADD
OS 7400

PART 2. HARDWARE DESCRIPTIONS
2.1 SYSTEM CABINETS
The cabinets that make up the OfficeServ 7200 system are of metal construction and may be utilized as either as
an expansion cabinet or as a main cabinet / key service unit (KSU).The cabinets may be used individually or may
be stacked up to two (2) high to achieve maximum capacity. A single cabinet may be wall mounted for smaller
applications or alternatively the system may be mounted in a standard nineteen inch (19”) equipment rack. Each
cabinet is comprised of the following:
• Five (5) universal interface card slots
• One processor card slot
• One power supply (installed in back panel of the cabinet)
• AC power connector
• DC power (Battery Backup) connector
2.2 PROCESSOR CARDS
The OfficeServ 7200 requires a processor card in order to operate.In a single cabinet OfficeServ 7200 system, only
one processor card, the Main Control Processor (MP20), is required. Each expansion cabinet requires its own Local
Control Processor (LCP). These processor cards are described below.
MAIN CONTROL PROCESSOR (MP20)
The Main Control Processor (MP20) is installed the dedicated processor slot, slot 0, of the first cabinet and has
positions for three daughter boards.The first daughter board position (labeled“MIS”) can support the MIS daugh-
ter board ONLY. The second daughter board position is only for the RCM2 or CRM daughter boards. The third
daughter board position is dedicated only for the CRM daughter board or modem board.
The MP20 includes without additional daughter boards the following common system resources:
• 4 DTMF Receiver
• 32 DTMF Senders
• 6 Five Party Conference Groups
The MP20 is using a MPC8247 processor chip for improved performance and is using SRAM and NAND flash
memory. The SRAM has been increased from 64MB to 128MB of memory. The backup memory is using NAND
flash memory and does not have a super capacitor for database backup. The MP20 also supports the Samsung
modem card for remote access and now supports the CRM (Common Resource Module).The memory clear but-
ton has been replaced with the new functionality on the (RST) to default the system.The database will do a back-
up every 5 minutes from SRAM to NAND flash memory or when the user disables MMC 800 in programming.
Important Note: The MP20 requires a Secure Digital (SD) media card with proprietary Samsung format.This is the
standard media card for the OfficeServ 7200 system. The card has a switch that can put it into a READ ONLY state
what will not allow a backup database to be created. Make sure the switch is in write mode (position the switch
toward the contact pins).
Note: The five types of daughter boards mentioned above can only reside on the MP20.
2.1
MAIN CONTROL PROCESSOR (MP20) DAUGHTER BOARD CAPABILITIES
Position Types of Daughter Boards Allowed per Position
MP20 - D1 MIS
MP20 - D2 RCM2 / CRM / RCM
MP20 - D3 MODEM / CRM

LOCAL CONTROL PROCESSOR (LCP)
The Local Control Processor (LCP) card is installed in a dedicated processor slot, slot 0, of the expansion cabinet.
The LCP controls the interface boards in the expansion cabinet and communicates with the MP20.A three (3) wire
link cable connects the LCP to the MP20.
2.2.1 PROCESSOR CARD DAUGHTER BOARDS
There are five (5) types of daughter boards that can fit on the MP20 card. These daughter boards will only work
on the Main Control Processor (MP20).The various daughter boards and their uses are described below.
COMMON RESOURCE MODULE (CRM)
The multi-functional board provides variuos common resources that are shared through the system cabinets.The
CRM provides the following:
• Two (2) 8 channel DSPs. The two DSPs act like one large DSP and can be programmed either as an Analog
Caller ID receiver/transmitter or as a DTMF receiver.
The CRM consists of the following:
• Fourteen (14) CID receivers/transmitters.
• Sixteen (16) DTMF receivers.
Note: DTMF receivers and CID senders are included on the 8SLI3, 8COMBO3, and 16SLI3 cards to support the ana-
log devices and do not need to share these system resources.
R2/CID-Tx MODULE (RCM2)
The RCM2 Module installs in the second position of the MP20.The main purpose of the RCM2 daughter board is
to provide Caller ID decoders for use with the telephone company provided service over analog trunks.A second-
ary use of the RCM2 is to provide R2 MFC senders and receivers to the system although these are not used in the
US. The system can support only one (1) RCM2 card.
The RCM2 consists of the following:
• Fourteen (14) CID receivers (for use with Caller ID on analog trunks).
• Sixteen (16) CID senders (to pass Caller ID from trunk to single line port).
Note: DTMF receivers and CID senders are included on the 8SLI3, 8COMBO3, and 16SLI3 cards to support the ana-
log devices and do not need to share these system resources.
MISCELLANEOUS FUNCTION MODULE (MIS)
The Miscellaneous Function Module (MIS) daughter board installs in the first position on the MP20 card.The MIS
daughter board is used to provide external music on hold/audio inputs (radios, digital announcers, etc.), external
paging auto output, loud bell, common bell and programmable dry contact closures. Only one MIS per system is
allowed.
The MIS consists of the following:
• Two (2) external music/audio inputs
• One (1) external paging audio output
• One (1) loud bell audio output
• One (1) common bell relay contact closure
• Two (2) software programmable relay contact closures
2.2

MODEM DAUGHTER BOARD
The modem daughter board installs in a dedicated slot on the MP20 card.The baud rate supported is 19,200 bps
using OfficeServ Installation Tool software.The modem daughter board is used for remote programming when a
broadband connection is not available.
2.2.2 MEDIA CARDS
An OfficeServ 7200 system must have a media card installed in the MEDIA CARD slot in the main control proces-
sor (MP20). The media card contains the system operating software, a backup customer database file, and back-
up copies of the software for the LCP, and TEPRI/TEPRIa cards. The media card can be either a Secure Digital (SD)
type media or a Multimedia (MMC+) type media.
Note: The SD media card has a write protect switch that will prevent a backup if in read only position.
2.3 INTERFACE CARDS
These cards provide the interface connections for telephone lines and stations to the KSU and expansion cabi-
nets.These cards fit into the universal card slots to configure the system as required.
2.3.1 TRUNK CARDS
8TRK2 BOARD
This card contains eight loop start C.O. line interface circuits with C.O. disconnect detection. It also contains the
circuitry needed for Caller ID. It can be inserted in any universal card slot in all cabinets.
16TRK BOARD
This cards contains sixteen loop start C.O.line interface circuits with C.O.disconnect detection.It also contains the
circuitry needed for Caller ID. It can be inserted in any universal card slot in either cabinet.
TEPRIa DIGITAL TRUNK BOARD
When programmed as a T1 this card provides up to 24 trunk circuits in any combination of the following:
• Loop start lines
• DID (Direct Inward Dialing)
• Ground start lines
• E & M tie lines or two way DID calling
When the card is programmed as a PRI it will provide 23 bearer channels and 1 data channel (23B+D). This card
can be installed in slots 3, 4, and 5 of main cabinet and slot 3 in the expansion cabinet. This card is also used for
networking to other systems (QSig/PRI networking)*. A maximum of 4 TEPRI/TEPRIa boards can be installed per
system.
2.3

2.3.2 VoIP CARDS
MGI-16 (MEDIA GATEWAY INTERFACE)
The MGI-16 card offers 16 VoIP channels per card when installed in the OfficeServ 7200. You can install them into
any available universal slot to a maximum of 5 MGI-16 cards.The MGI-16 supports the following features:
• IP Phones
• IP Networking (Network multiple systems over an IP Network)*
• G.729 (8K) CODEC, G.723.1, G.711, G.729A CODECs
• IP Trunking (SIP/H.323)
• T.38 Fax CODEC
• Inband or Out-of-band signaling of DTMF tones
• QoS (ToS / DiffServ)
• 802.1q, 802.1p VLAN Tagging, Priority
• OfficeServ™ IP-UMS
*The OfficeServ 7200 can network using QSig over PRI and QSig over IP to other Samsung OfficeServ systems or
7200 systems.
OAS (OPTIONAL APPLICATION SERVICES)
The OAS card provides 32 digital signal processors (DSP’s) that can be configured as MGI channels, MOBEX DTMF
receivers used by the Executive MOBEX feature, or a mix of the two. MGI channels are enabled in 4 port incre-
ments, and each increment will decrease the available MOBEX DTMF receivers. In addition to these configurable
DSP’s the OAS card provides 32 DSP’s dedicated to providing 64 Media Proxy Service (MPS) channels. The OAS
card can be installed in any universal slot. When installed in slot 1 or 2 of the main cabinet or slots 1, 2, 4 or 5 of
the expansion cabinet only 16 timeslots are available for the OAS card, so a maximum of 16 MOBEX DTMF
receivers per card is possible. All other slots allow up to 32 MOBEX receivers per card. A maximum of 5 OAS cards
can be installed, allowing up to 64 Executive MOBEX users, 80 MGI channels, or a mixture of each, and up to 256
MPS channels.
Note: Executive MOBEX is a licensed feature. See Mobile Extension (MOBEX) for more information.
2.4

2.3.3 STATION CARDS
8DLI2
This card is an eight circuit digital station interface card that provides 2B+D service when installed in any univer-
sal card slot in all cabinets. Keyset daughter boards will only work when connected to this card.
16DLI2
This card is a sixteen circuit digital station interface card that provides 1B+D service when installed in any univer-
sal card slot in all cabinets. Keyset daughter boards will not work when connected to this card.
8SLI3
This card is a eight circuit analog station interface for industry standard single line telephones or other analog
peripheral devices. The 8SLI does not contain any over-voltage protection and is not qualified as OPX. This card
automatically detects DTMF or dial pulse signals from the SLT ports. Each port on this card has built-in DTMF
receivers (for DTMF tone detections from analog devices) and CID transmitters (sends FSK signals for displaying
CID name and number to analog devices). The 8SLI3 does not need to share these system resources. This will
relieve the congestion of the MFM, RCM2, or CRM system resources. It can be inserted in any universal card slot in
all cabinets. Each port on this card is intended for connection to one telephone. Connecting multiple telephones
to a port may result in incorrect operation or damage to the card. The 8SLI3 supports message waiting lamp func-
tionality for analog stations that have this capability. This card supports Power Fail Transfer feature. (This card
requires software version 4.60 or higher). See the installation manual for details.
16SLI3
This card is a sixteen circuit analog station interface for industry standard single line telephones that require oper-
ation of an industry standard message waiting lamp with a voltage range of 85 ~ 96 VDC.The lamp can flash at a
programmable rate of 100ms to 2000ms ON/OFF times.The 16SLI3 does not contain any over-voltage protection
and is not qualified as OPX.This card provides 16 ports for connecting anlog stations. It can go into any universal
slot of any cabinet. Add as many as needed. This card automatically detects DTMF or dial pulse signals from the
SLT. Each port on this card has built-in DTMF receivers (for DTMF tone detections from analog devices) and CID
transmitters (sends FSK signals for displaying CID name and number to anlog devices).The 16SLI3 does not need
to share these system resources. This will relieve the congestion of the MFM, RCM2, or CRM system resources. It
can be inserted in any universal card slot in all cabinets. Each port on this card is intended for connection to one
telephone.Connecting multiple telephones to a port may result in incorrect operation or damage to the card.The
16SLI3 supports message waiting lamp functionality for analog stations that have this capability. This card sup-
ports the Power Fail Transfer feature. (This card requires software version 4.60 or higher).See installation manual for
details.
8COMBO3
This card has a combination of eight dedicated digital stations ports (1B+D) for Samsung Digital Keysets and
eight dedicated analog station ports for industry standard single line telephones or other analog devices. This
card installs in any universal slot in any cabinet. Each port on this card has built-in DTMF receivers (for DTMF tone
detection from analog devices) and CID transmitters (sends FSK signals for displaying CID name and number to
analog devices).The 8COMBO3 does not need to share these system resources.This will relieve the congestion of
the MFM, RCM2, or CRM system resources.The 8COMBO3 supports message waiting lamp (functionality for ana-
log stations that have this capability. (This card requires software version 4.60 or higher).
2.5

2.3.4 SPECIAL FEATURE CARDS
SVMi-20i
The SVMi-20i is designed to meet the demands of the sophisticated voice mail user with-out sacrificing simplici-
ty. The SVMi-20i is a self contained plug in (In-Skin) Auto Attendant and Voice Mail card.
The SVMi-20E may act as an Auto Attendant system only, a Voice Mail System only, or both. The SVMi-20i is
equipped with 4 Ports built onto the main PCB assembly. By adding additional license keys the SVMi-20i can grow
to a maximum of 20 ports.
Note:The SVMi-20i must be installed in slots 3, 4, or 5 of the main cabinet to reach 20 ports. Installing in any other
slot will limit the SVMi-20i to 16 ports.
On the SVMi-20i unit, no external line or power connection is necessary as it is an In-Skin product.The power and
telephone connections are accomplished directly through the phone system on the backplane edge connectors.
Because the SVMi-20i does not draw from the -48DC supply it has a Zero (0) SEPU rating under all possible con-
figurations.
Currently the Message Storage capacity on the SVMi-20i is approximately 240 hours.
The design of the SVMi-20i allows it to be expanded through license keys to add voice and fax ports as needed.
Only one SVMi-20i card can be installed in a system and another voice mail system can NOT be used in combina-
tion with the SVMi-20i.
Note: This card requires software version 4.60 or higher.
CNF24 (CONFERENCE CARD)
This optional application card provides 24 conferences channels that can be individually assigned to either Meet-
Me or Ad Hoc conferences,but not both. The application program and related database are stored in memory on
the card. The CNF24 can be installed in any universal card slot that has 24 channels on the slot. Note:If the CNF24
card is installed on a slot that supports more than 24 channels, all 24 conference channels are used.If installed on
a 16 channel slot, only 16 conference channels are supported.The OfficeServ 7200 system can have a maximum
of two CNF24 cards for a total of 48 conference channels. A conference cannot be split between cards. Only out-
side callers on PRI or SIP trunks and internal stations can access the conferences on the CNF24. More details are
available in the System Feature section of this document under Conference – Meet-Me and Ad-Hoc. System must
be running software version V4.53 or higher to use the CNF24 features.
2.6

2.4 STATION EQUIPMENT
2.4.1 DS 5000 SERIES EQUIPMENT
DS 5021D KEYSET (See Figure 2–1)
• 32 character display (2 x 16) with three associated soft
keys and a scroll key
• 21 programmable keys with tri-colored lights
• Five fixed function keys
• Terminal Status Indicator
• Built-in speakerphone
• Optional Full Duplex speakerphone module
• Eight selectable ring tones
• UP/DOWN buttons for digital control of speaker, handset
and ringer volumes
• Desk- or wall-mounted
DS 5014D KEYSET (See Figure 2–2)
• 32 character display (2 x 16) with three associated soft
keys and a scroll key
• 14 programmable keys with tri-colored lights
• Five fixed function keys
• Terminal Status Indicator
• Built-in speakerphone
• Optional Full Duplex speakerphone module
• Eight selectable ring tones
• UP/DOWN buttons for digital control of speaker, handset
and ringer volumes
• Desk- or wall-mounted
DS 5007S KEYSET (see Figure 2–3)
• 32 character display (2 x 16) with three associated soft
keys and a scroll key
• 7 programmable keys with tri-colored lights
• Five fixed function keys
• Terminal Status Indicator
• Built-in speakerphone
• Eight selectable ring tones
• UP/DOWN buttons for digital control of speaker, handset
and ringer volumes
• Desk- or wall-mounted
Note: This keyset type cannot use keyset daughter boards or the 14 button strip.
FIGURE 2-1
FIGURE 2-2
FIGURE 2-3
2.7

DS 5064B AOM (See Figure 2–4)
• 64 programmable keys with red lights
• A maximum of 4 can be assigned to any keyset to provide addi-
tional programmable keys
• The maximum number of DS 5064B AOMs per system is limited
by the available DLI ports.
Note: This AOM can be used with an IP keyset. The cosmetic design
matches both the DS-5000 and the ITP-5100 keysets. A DLI port is
required for this AOM.
FIGURE 2-4
2.8

2.4.2 iDCS SERIES EQUIPMENT
iDCS 28D KEYSET (See Figure 2–5)
• 32 character display (2 x 16) with three associated soft keys and
a scroll key
• 28 programmable keys with tri-colored lights
• Four fixed function keys
• Terminal Status Indicator
• Built-in speakerphone
• Eight selectable ring tones
• UP/DOWN buttons for digital control of speaker, handset and
ringer volumes
• Desk- or wall-mounted
• Available in dark gray or light gray
iDCS 18D KEYSET (See Figure 2–6)
• 32 character display (2 x 16) with three associated soft keys and
a scroll key
• 18 programmable keys with tri-colored lights
• Four fixed function keys
• Terminal Status Indicator
• Built-in speakerphone
• Eight selectable ring tones
• UP/DOWN buttons for digital control of speaker, handset and
ringer volumes
• Desk- or wall-mounted
• Available in dark gray or light gray
iDCS 8D KEYSET (see Figure 2–7)
• 32 character display (2 x 16) with three associated soft keys and
a scroll key
• 8 programmable keys with tri-colored lights
• Four fixed function keys
• Terminal Status Indicator
• Built-in speakerphone
• Eight selectable ring tones
• UP/DOWN buttons for digital control of speaker, handset and
ringer volumes
• Desk- or wall-mounted
• Available in dark gray or light gray
Note: This keyset type cannot use keyset daughter boards or the 14 button strip.
2.9
FIGURE 2-5
FIGURE 2-6
FIGURE 2-7