Satel INT-TSG2 User manual

SATEL INT-TSG2 25
INT-TSG2
Keypad
User manual
VERSA
EN
Firmware version 2.00 int-tsg2_ov_en 08/21
SATEL sp. z o.o. • ul. Budowlanych 66 • 80-298 Gdańsk • POLAND
tel. [phone]
www.satel.eu

IMPORTANT
Please read this manual before use.
Changes, modifications or repairs not authorized by the manufacturer shall void your rights
under the warranty.
Warning
This is a Class A product. In a domestic environment this product may cause radio frequency
interference.
The declaration of conformity may be consulted at www.satel.eu/ce
Factory default codes:
Service code: 12345
Object 1 master user (administrator) code: 1111
The following symbols may be used in this manual:
- note,
- caution.

CONTENTS
1. Introduction .......................................................................................................................2
2. LED indicators...................................................................................................................2
3. Using the touch screen......................................................................................................2
4. Screensaver......................................................................................................................4
4.1 Slideshow ...................................................................................................................5
4.2 Trigger the panic alarm...............................................................................................5
5. User screens.....................................................................................................................5
6. Additional screens.............................................................................................................7
7. Status bar..........................................................................................................................7
8. Widgets.............................................................................................................................7
8.1 Text.............................................................................................................................7
8.2 Partition state..............................................................................................................7
8.3 Zone state...................................................................................................................8
8.4 Output state................................................................................................................9
8.5 Date/time....................................................................................................................9
8.6 Switch.........................................................................................................................9
8.7 Rectangle ...................................................................................................................9
8.8 Macro..........................................................................................................................9
8.9 PANIC/FIRE/AUX.......................................................................................................9
8.10 Information................................................................................................................10
8.11 Link...........................................................................................................................10
9. On-screen keypad...........................................................................................................10
10. User menu.......................................................................................................................10
10.1 User menu home screen ..........................................................................................11
10.2 QWERTY keyboard..................................................................................................11
10.3 “Partitions” screen.....................................................................................................12
10.3.1 Arming ............................................................................................................13
10.3.2 Disarming........................................................................................................14
10.3.3 Filtering the partition list..................................................................................14
10.3.4 Searching for partitions...................................................................................14
10.4“Zones” screen..........................................................................................................14
10.4.1 Zone inhibiting.................................................................................................15
10.4.2 Zone isolating .................................................................................................15
10.4.3 Zone unbypassing...........................................................................................16
10.4.4 Filtering the zone list.......................................................................................16
10.4.5 Searching for zones........................................................................................16
10.5 “Outputs” screen.......................................................................................................16
10.5.1 Output control .................................................................................................17
10.6 “Troubles” screen......................................................................................................17
10.7 “Events” screen.........................................................................................................17
10.8 Terminal....................................................................................................................17
10.8.1 Keys................................................................................................................18
10.8.2 Using the terminal...........................................................................................19
10.9 “Keypad” screen .......................................................................................................22
10.9.1 Setting the screen brightness .........................................................................22
10.9.2 Setting the keypad volume..............................................................................23

2 INT-TSG2 SATEL
1. Introduction
This manual contains basic information on how to use the INT-TSG2 keypad with factory
default settings in the VERSA alarm system. The functions available in the user menu of the
keypad allow you to control your alarm system, regardless of its configuration. In addition, the
user screens can be prepared by the installer for customization of the keypad functionality.
The installer can create new user screens and add widgets that you will use for day to day
operations of the alarm system. The installer may also personalize the look of the screen to
better suit your preferences in terms of widget, font and background colors. Pictures selected
by you may be used as the background image.
Ask the installer for instructions on how to use your individually configured keypad.
The instructions must include all the changes from the default settings. The installer should
also instruct you on how to operate the alarm system by using the INT-TSG2 keypad.
2. LED indicators
LED
Color
System status
yellow flashing – trouble or trouble memory
green
ON – all partitions supported by the keypad are armed
flashing – at least one partition is armed or exit delay
countdown is running
green
ON – the service mode is entered and the service menu is
displayed
flashing – the service mode is entered but the service menu is
hidden or displayed in another keypad
red ON or flashing – alarm or alarm memory
Information about the armed status may be hidden after the time defined by the
installer has passed.
If the “Grade 2” option is enabled by the installer:
−the LED indicates alarms only after the user has entered the code,
−flashing of the LED means that there is a trouble in the system, some zones
are bypassed, or that there was an alarm.
3. Using the touch screen
The touch screen displays information about the system status, while allowing you to operate
and program the alarm system, as well as control the home automation equipment.
In order to control the alarm system, you can use:
•user screens and additional screens created for you by the installer,
•user menu created by SATEL.
After 10 minutes of inactivity, the keypad screen can turn off (this setting is available in the
service menu).
Use the gestures described below.

SATEL INT-TSG2 3
Tap
Tap on an item on the screen.
Tap and hold
Tap on an item on the screen and hold for 3 seconds.
Swipe up / down
Tap the screen and slide your finger up or down to:
•swipe the screen up / down (move between the screensaver / user screen / user menu
home screen),
•scroll through a list.

4 INT-TSG2 SATEL
Swipe right / left
Tap the screen and slide your finger right or left to swipe the screen right / left (go to the
previous / next screen). When the screensaver is active, swipe right / left to start / end the
slideshow.
The slideshow is available when a memory card containing image files is installed in
the keypad.
Swipe right from the edge (return to the previous screen)
Tap the screen close to the left edge and slide your finger right to return to the previous
screen. This gesture is supported in the user menu and the service menu. You will not be
able to exit the service mode by using this gesture.
4. Screensaver
The screensaver is displayed:
•when you swipe down on the user screen,
•when you swipe right on the slideshow,
•60 seconds after the last operation is performed on the screen (except when in the
service menu).
You will be logged out when the screensaver is displayed.

SATEL INT-TSG2 5
Fig. 1. Screensaver (keypad with factory default settings).
The screensaver on a keypad with factory default settings (Fig. 1) shows the date and time.
The installer can add to the screen additional widgets that will indicate the alarm system
status (see “Widgets” p. 7).
Tap the screen to view the user screen.
Swipe left to start the slideshow.
4.1 Slideshow
The keypad can run a slideshow of images, if the installer installed in the keypad a memory
card on which the images had been saved.
Tap the screen to view the user screen.
Swipe right to view the screensaver.
4.2 Trigger the panic alarm
When the screensaver or slideshow is displayed, tap the screen and hold for 3 seconds to
trigger the panic alarm. The installer defines whether the alarm triggered will be loud
(signaled by the alarm system) or silent (without signaling). The silent panic alarm is useful
when the control panel reports events to the monitoring station, but unauthorized persons
should not be aware of the alarm being triggered.
5. User screens
When the screensaver or slideshow is displayed, tap the screen to go to the user home
screen. Only one user screen is available in the keypad with factory default settings.
The installer can add more user screens and set one of them as the user home screen,
i.e. one that is displayed first. Swipe left / right to go to another user screen (if more user
screens were added by the installer). Information on which user screen is currently displayed
is represented graphically on the bottom of the screen.
The user screen includes:
•status bar (see p. 7),
•widgets used to operate the alarm system, indicate the alarm system status, etc.
(see “Widgets” p. 7).

6 INT-TSG2 SATEL
Fig. 2. User home screen (keypad with factory default settings).
To run a function with a widget, you may be required to enter a code. If this is the case,
the keypad will be displayed (see p. 10). When you enter the code, the function will be run
and you will be logged in. If you are already logged in, you will not be required to enter your
code again when trying to run a function with a widget.
The following widgets are available on the user home screen in the keypad with factory
default settings.
tap to fully arm the system.
tap to arm the system in the day mode.
tap to arm the system in the night mode.
tap to disarm the system / clear alarm in it.
tap and hold for 3 seconds to trigger the panic alarm. The installer defines whether
the alarm triggered will be loud (signaled by the alarm system) or silent (without
signaling).
tap and hold for 3 seconds to trigger the fire alarm.
tap and hold for 3 seconds to trigger the medical (auxiliary) alarm.
tap to view the message.
Consult the installer about which additional widgets may help you to operate the alarm
system or control the home automation devices connected to the control panel.
Only the installer can create new user screens, add widgets to the screen, etc.
The installer can configure the keypad so that the access to the user screen is code-
protected (a keypad will open before the screen is displayed).
Two different background pictures may be applied to user screens.

SATEL INT-TSG2 7
6. Additional screens
Additional screens differ from the user screens only in that each of them can have a different
background picture. For this reason, the additional screens may be used to display site plans.
If pictures other than the ones offered by SATEL are to be displayed, the installer must save
them on a memory card and install the card in the keypad.
To display an additional screen, tap a link widget.
Fig. 3. Screen with a site plan (example).
7. Status bar
The status bar is displayed on the top of the user screen and the additional screen.
It includes:
•screen title (optionally, if added by the installer),
•time,
•the icon. If you are not logged in, tap the icon to log in (keypad will open – see p. 10).
If you are logged in, tap the icon to log out or go to the user menu.
8. Widgets
The widgets described below may be displayed on the screen.
8.1 Text
The widget displays any text that was added by the installer or system element name.
8.2 Partition state
The widget indicates the partition state by means of the following icons.
Icon
Partition status
disarmed – there are no violated zones
disarmed – there are violated zones
exit delay is running – remaining time longer than 10 seconds

8 INT-TSG2 SATEL
exit delay is running – less than 10 seconds remained
armed – mode: “full”
armed – mode: “day”
armed – mode: “night”
entry delay is running
fire alarm
alarm
warning alarm
tamper alarm
fire alarm memory
alarm memory
warning alarm memory
tamper alarm memory
8.3 Zone state
The widget displays the zone state represented by either:
•icons selected by SATEL (indicator) – different states are displayed,
•text messages (text) – messages inform only about normal and violated states,
•icons selected by the installer (icon) – only normal and violated states are displayed.
The icons selected by SATEL are described in the table below.
Icon
Zone status
normal
violated
trouble – long violation
trouble – no violation
inhibited
isolated

SATEL INT-TSG2 9
tamper
first triggered alarm
tamper memory
alarm memory
8.4 Output state
The widget displays the output state represented by either:
•icons selected by SATEL (indicator),
•text messages (text),
•icons selected by the installer (icon).
The icons selected by SATEL are described in the table below.
Icon
Output status
deactivated
activated
“15: Controlled” type output deactivated
“15: Controlled” type output activated
8.5 Date/time
The widget displays the date and time in the format specified by the installer.
8.6 Switch
The icon for the widget is selected by the installer. Tap the widget to activate / deactivate an
output.
8.7 Rectangle
The widget displays a rectangle that can be translucent and have different colors. As an
additional graphic element it may be used e.g. to highlight a part of the screen.
8.8 Macro
The icon for the widget is selected by the installer. Tap the widget to run a macro command.
The macro command is a sequence of actions to be performed by the control panel. Macro
commands are created by the installer.
8.9 PANIC/FIRE/AUX.
The widget is used to trigger an alarm ( - panic alarm; - fire alarm; - medical
alarm).

10 INT-TSG2 SATEL
8.10 Information
The widget is represented on the screen by the icon. Tap the widget to view the
message prepared by the installer.
8.11 Link
The icon for the widget is selected by the installer. Tap the widget to go to the additional
screen / return to the user screen from the additional screen.
9. On-screen keypad
The on-screen keypad is displayed when you are required to enter a code e.g. to access the
user menu. You may be required to enter the code to access the user screen or the
additional screen or to run a function with a widget.
Fig. 4. On-screen keypad.
Enter the code using the number keys and tap . If you made a mistake when entering the
code, tap and re-enter the code (if you fail to enter the valid code within one minute,
it will be treated as if you entered an invalid code).
If you tap before you enter the code, the on-screen keypad will close and you will return
to the previous screen.
By default, the following codes are programmed in the control panel:
service code: 12345
user 30 code: 1111
If there is an alarm in the system, it will be cleared after you enter the code.
10. User menu
Swipe up on the user screen / additional screen to go to the user menu. Since the access to
the user menu is code-protected, the keypad will open first. Enter the code. The menu will
open immediately if you have already logged in on the user screen.

SATEL INT-TSG2 11
10.1 User menu home screen
Fig. 5. User menu home screen.
The following functions are available on the user menu home screen.
tap to go to the “Partitions” screen (p. 12).
tap to go to the “Zones” screen (p. 14).
tap to go to the “Outputs” screen (p. 16).
tap to go to the “Troubles” screen (p. 17).
tap to go to the “Events” screen (p. 17).
tap to open the terminal and access other user functions and service functions
(p. 17).
tap to go to the “Keypad” screen (p. 22).
If the icon is greyed out, the function is unavailable.
The icon displayed in the top right corner of the screen allows you to exit the user menu
(same as the swipe down gesture).
10.2 QWERTY keyboard
The QWERTY keyboard is used to enter text. It is displayed when you search for items on
certain screens.
The text entered is displayed in the field above the keys.

12 INT-TSG2 SATEL
Fig. 6. QWERTY keyboard: letter keys mode.
In addition to the typing keys, the following special keys are available.
tap to switch the keyboard to the uppercase mode.
tap to switch the keyboard to the lowercase mode.
tap to exit the QWERTY keyboard.
tap to switch the keyboard to the number keys mode.
tap to switch the keyboard to the letter keys mode.
tap to delete the character before the cursor.
tap to enable / disable the diacritical marks mode.
tap to confirm the text entered.
Fig. 7. QWERTY keyboard: number keys mode.
10.3 “Partitions” screen
On this screen you can see the list of the partitions that you can operate by means of the
keypad. The partitions are represented by icons that indicate the partition state. The icons
are the same as the ones used by the “Partition state” widget (p. 7). The partition name may
be displayed beside the icon.

SATEL INT-TSG2 13
Fig. 8. “Partitions” screen (example).
The icons in the top right corner allow you to:
tap to clear alarm.
tap to terminate the exit delay countdown.
tap to filter the partition list (see “Filtering the partition list” p. 14).
tap to search for partition/partitions (see “Searching for partitions” p. 14).
tap to go back to the user menu home screen.
The numbers displayed next to the following icons indicate:
number of disarmed partitions.
number of armed partitions.
number of partitions where alarm condition occurs.
number of partitions where exit delay is running.
If you tap the screen close to the bottom edge and swipe up, the buttons with the icons will
appear at the bottom of the screen:
tap to increase the size of the icons/names on the list.
tap to decrease the size of the icons/names on the list.
tap to hide the partition names on the list.
tap to display the partition names on the list.
tap to hide the buttons.
10.3.1 Arming
1. Tap the partition you want to arm. The button with the icon will appear at the bottom of
the screen.
2. If you want to arm both partition, tap the second partition.
3. Tap the button with the icon. The buttons with available arming modes will appear.

14 INT-TSG2 SATEL
4. Tap the button with the arming mode you want to activate.
5. Tap the button with the icon. The arming procedure will start.
10.3.2 Disarming
1. Tap the partition you want to disarm. The button with the icon will appear at the
bottom of the screen.
2. If you want to disarm both partition, tap the second partition.
3. Tap the button with the icon.
If there was an alarm condition in the partition, disarming will clear the alarm.
10.3.3 Filtering the partition list
1. Tap the icon. The buttons with filtering criteria will appear.
2. Tap the buttons with the filtering criteria that you want to use. You can tap any number of
buttons.
3. Tap the button with the icon. The partitions that meet the selected criteria will be
displayed.
10.3.4 Searching for partitions
1. Tap the icon. The QWERTY keyboard will appear.
2. Enter a string of characters that is to be included in the partition / partitions name.
3. Tap the button with the icon. Partitions whose name includes the entered string of
characters will be displayed.
10.4 “Zones” screen
On this screen you can see the list of zones belonging to the partitions. The zones are
represented by icons that indicate the zone state. The icons are the same as the ones used
by the “Zone state” widget in the indicator mode (p. 8). The zone name may be displayed
beside the icon.
Fig. 9. “Zones” screen (example).
The icons in the top right corner allow you to:
tap to filter the zone list (see “Filtering the zone list” p. 16).

SATEL INT-TSG2 15
tap to search for zone/zones (see “Searching for zones” p. 16).
tap to go back to the user menu home screen.
The icon displayed in front of the partition name allows you to:
tap to hide the list of zones that belong to the partition.
tap to show the list of zones that belong to the partition.
Information about how many zones are selected is shown in brackets next to the partition
name ([number of selected zones]/[number of zones]).
The numbers displayed next to the following icons indicate:
number of zones in normal state.
number of violated zones.
number of zones that triggered alarm.
number of bypassed zones.
number of tampered zones.
If you tap the screen close to the bottom edge and swipe up, the buttons with the icons will
appear at the bottom of the screen:
tap to increase the size of the icons/names on the list.
tap to decrease the size of the icons/names on the list.
tap to hide the zone names on the list.
tap to display the zone names on the list.
tap to hide the buttons.
10.4.1 Zone inhibiting
The inhibited zone will remain bypassed until disarming the partition it belongs to, or until
unbypassing the zone by the user.
1. Tap the zone you want to inhibit. The button with the icon will appear at the bottom of
the screen.
2. If you want to inhibit several zones, tap each zone one by one.
3. Tap the button with the icon.
10.4.2 Zone isolating
The isolated zone will remain bypassed until unbypassed by the user.
1. Tap the zone you want to isolate. The button with the icon will appear at the bottom
of the screen.
2. If you want to isolate several zones, tap each zone one by one.
3. Tap the button with the icon.

16 INT-TSG2 SATEL
10.4.3 Zone unbypassing
1. Tap the zone you want to unbypass. The button with the icon will appear at the
bottom of the screen.
2. If you want unbypass several zones, tap each zone one by one.
3. Tap the button with the icon.
10.4.4 Filtering the zone list
1. Tap the icon. The buttons with filtering criteria will appear.
2. Tap the buttons with the filtering criteria that you want to use. You can tap any number of
buttons.
3. Tap the button with the icon. The zones that meet the selected criteria will be
displayed.
10.4.5 Searching for zones
1. Tap the icon. The QWERTY keyboard will appear.
2. Enter a string of characters that is to be included in the zone / zones name.
3. Tap the button with the icon. Zones whose name includes the entered string of
characters will be displayed.
10.5 “Outputs” screen
On this screen you can see the list of outputs in the system. The outputs are represented by
icons that indicate the output state. The icons are the same as the ones used by the “Output
state” widget in the indicator mode (p. 9). The output name may be displayed beside the icon.
Fig. 10. “Outputs” screen (example).
The icon is displayed in the top right corner of the screen. Tap it to go back to the user
menu home screen.
The icon displayed above the list of outputs allows you to:
tap to hide the list of outputs.
tap to show the list of outputs.
Information about how many outputs are activated is shown in brackets above the list of
outputs ([number of activated outputs]/[number of outputs]).

SATEL INT-TSG2 17
If you tap the screen close to the bottom edge and swipe up, the buttons with the icons will
appear at the bottom of the screen:
tap to increase the size of the icons/names on the list.
tap to decrease the size of the icons/names on the list.
tap to hide the output names on the list.
tap to display the output names on the list.
tap to hide the buttons.
10.5.1 Output control
Tap the controllable output to change its state. You can recognize these outputs by the icon
(see description of the “Output state” widget p. 9).
10.6 “Troubles” screen
On this screen you can see the list of troubles. The installer defines whether only the current
troubles are to be presented, or also those which have already ended (trouble memory).
Each trouble poses a danger to proper functioning of the alarm system and should be
repaired as soon as possible. If necessary, consult the installer.
The icons in the top right corner allow you to:
tap to clear the trouble memory.
tap to go back to the user menu home screen.
10.7 “Events” screen
On this screen you can see the list of events. Events are displayed in order from the most
recent to the oldest.
The icons in the top right corner allow you to:
tap to display events required by the EN 50131 standard for Grade 2.
tap to display the event descriptions in colors (different colors for different event
types).
tap to go back to the user menu home screen.
10.8 Terminal
The terminal allows you to enter data and configure the settings in the same way as from the
LCD keypad with text menu.
To close the terminal, tap to the right of the terminal (this icon is available, if no function
is displayed by the terminal).

18 INT-TSG2 SATEL
Fig. 11. Terminal.
10.8.1 Keys
The number and letter keys allow you to enter the code as well as numbers and names.
Other functions of these keys are described below.
allows you to trigger the medical (auxiliary) alarm (tap and hold down for 3 seconds).
allows you to turn on/off the CHIME feature in the keypad (tap and hold down for
3 seconds).
allows you to:
−arm in the full mode [if the system is disarmed and there is no alarm] or disarm
the system and clear the alarm [if the system is armed and/or there is an alarm
condition] (enter the code and tap ),
−
trigger the panic alarm (tap and hold down for 3 seconds).
allows you to:
−enter the user menu (enter the code and tap ) – see “User menu”,
−
trigger the fire alarm (tap and hold down for 3 seconds).
allows you to arm the system in the full mode – see “Arming”.
allows you to arm the system in the night mode – see “Arming”.
allows you to arm the system in the day mode – see “Arming”.
allows you to:
−disarm the system and clear the alarm – see “Disarming and alarm clearing”,
−
quickly check the partition state (tap and hold down for 3 seconds).