SATO TC408 User manual

TC Series
User's Manual
TC408
TC408X

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TC Series - User’s Manual
SATO CORPORATION
http://www.satoworldwide.com

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TC Series - User’s Manual
Table of Contents
1. Introduction........................................................................6
Proprietary Statement ............................................................6
Product Improvements ...........................................................6
Liability Disclaimer..................................................................6
Document Icons ......................................................................7
2. Getting Started....................................................................8
Unpacking Printer ...................................................................8
Package Contents ...............................................................9
Printer Overview...................................................................10
Front View:.......................................................................10
Rear View:........................................................................11
Interior View I ..................................................................12
Interior View II .................................................................13
Connecting Power Cord ........................................................14
Loading Media ......................................................................15
Preparing Media...............................................................15
Placing Media Roll............................................................15
Sensor type ......................................................................19
Loading Ribbon .....................................................................22
Preparing Ribbon .............................................................22
Placing Ribbon Rolls .........................................................23
3. Printer Operations............................................................. 29
LED Indicators .......................................................................29
Buttons..................................................................................30
Media Calibration .................................................................31
Printing a Configuration Report............................................32
DIP Switch ........................................................................35
Resetting to Factory Default Settings ...................................36

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TC Series - User’s Manual
4. Communications................................................................37
Interfaces and Requirements................................................37
USB Interface Requirements ............................................37
Serial (RS-232) Interface Requirements ...........................38
Parallel Interface Requirements.......................................38
Serial and Parallel Cabling Requirements.........................38
Communicating with Printer.................................................39
Installing a Plug and Play printer driver (for USB only) ....39
Installing a Printer Driver (for other interfaces except USB)
.....................................................................................46
5. Troubleshooting.................................................................53
LED Diagnosis........................................................................53
Printer Status ........................................................................56
Transmission Problems .........................................................57
Recovery................................................................................57
Printer Maintenance.............................................................58
Cleaning Print Head...............................................................59
Cleaning Roller ......................................................................61
Cleaning Media Compartment..............................................61
6. Product Specification .........................................................62
General Specification ............................................................62
Fonts, Barcodes, and Graphics Specification ........................64
Printer Programming Language SDPL ..............................64
Printer Programming Language SEPL...............................65
Printer Programming Language SZPL ...............................66
Interface Specification ..........................................................68
USB Interface....................................................................68
Serial Interface .................................................................69
Parallel (Centronics) Interface..........................................70
Auto Polling ......................................................................70

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TC Series - User’s Manual
7. Index................................................................................. 73
Rotary Cutter and Guillotine Cutter Installation...................73
Rotary Cutter and Guillotine Cutter Settings........................76
Rotary Cutter with Paper Jam...............................................79
Guillotine Cutter with Paper Jam..........................................80

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TC Series - User’s Manual
1. Introduction
Proprietary Statement
This manual contains proprietary information of SATO CORPORATION. It is intended solely
for the information and use of parties operating and maintaining the equipment described
herein. Such proprietary information may not be used, reproduced, or disclosed to any
other parties for any other purpose without the expressed written permission of SATO
CORPORATION.
Product Improvements
Continuous improvement of products is a policy of SATO CORPORATION. All specifications
and signs are subject to change without notice.
Liability Disclaimer
SATO CORPORATION takes steps to assure that the company’s published engineering
specifications and manuals are correct; however, errors do occur. SATO CORPORATION
reserves the right to correct any such errors and disclaims any resulting liability. In no event
shall SATO CORPORATION or anyone else involved in the creation, production, or delivery of
the accompanying product (including hardware and software) be liable for any damages
whatsoever (including, without limitation, damages for loss of business profits, business
interruption, loss of business information, or other pecuniary loss) arising out of the use of
or the results of use of or inability to use such product, even if SATO CORPORATION has
been advised of the possibility of such damages.
CAUTION:
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.

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TC Series - User’s Manual
Document Icons
The following icons indicate useful and important information as described:
Note: gives additional and important information. A note
also provides information that may only be applicable to
some situations.
Caution: Advises of possible failure to take or avoid a
specific action under certain circumstances.
Caution - Electricity: Warns of a potential electric shock
situation or static electricity to prevent.
Caution - Hot: Warns of a situation where excessive heat
could cause a burn to avoid.
Caution - Sharp: Warns of a situation where fingers may be
hurt by sharp edges of cutter blade.

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TC Series - User’s Manual
2. Getting Started
Thank you for choosing TC Series printer, which is ideally designed to easily
bring more efficiency for your business. This manual will help you get to
know your new printer and provide sufficient information needed.
Unpacking Printer
After receiving your printer, please unpack and check first before use:
1. Inspect the outside of both the box and the printer to see if there
is any damage caused by transportation.
2. Open package of the printer, then open top cover of printer, and
then check inside to see if all assemblies are in order.
3. Check whether you have received the following accessories
together with the printer.
Note: If shipping damage has been discovered, or any item is
missing, please directly contact the local dealer whom you’ve
bought this printer from.

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TC Series - User’s Manual
Package Contents
Quick Installation Guide
CD (Documentation & Software)
Power Cord
Printer
USB cable
Ribbon Core Adaptors
1” ID Core for Ribbon
Power Cord
Ribbon Core Adaptors
1” ID Core for Ribbon
Printer
USB Cable
Quick Installation Guide
CD

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TC Series - User’s Manual
Printer Overview
Front View:
Printer’s front panel includes:
3 LED indicators (READY, MEDIA and RIBBON)
3 buttons (FEED, PAUSE and CANCEL)
Front Cover
Top Access Door
Front Panel