Server SUPREME FS-20SS User manual

MODEL:
SERVER SUPREME FS-20SS
120V
Series 04H
90020
FS-20SS W/(1)90195 & (2)84040
120V
Series 04H
90080
FS-20SS W/(3)90083 & (3)90092
120V
Series 04H
90160
FS-20SS
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100 °F
38°C
50°F
10°C
150 °F
66°C
200 °F
93°C
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UNIT SET-UP
ALWAYS CLEAN UNIT THOROUGHLY BEFORE EACH
USE. SEE UNIT TAKE-DOWN, SAFETY GUIDELINES AND
CLEANING.
1ENSURE UNIT IS LEVEL.
• Rotate each foot of unit to raise or lower each
corner of unit.
2FILL WATER VESSEL BASIN OF UNIT WITH WATER.
• Unit accepts variety of pan sizes or an adapter
plate for insets with lids.
• 6” (15.2 cm) deep pans are recommended before
4” (10.2 cm) deep pans for maximum heating
efciency and water saving, even with smaller
amounts of product 7 Qt. (6.6 L) and 4 Qt.(3.8 L)
insets are considered 6” (15.2 cm) deep.
• 1/2 size pans #90079 and 1/3 size pans #90083
are 6”(15.2 cm) deep.
• For 6” (15.2cm) deep pan(s), ll water vessel with
8 cups (64 oz./1.89L) of water or ll to embossed
water line inside and towards the rear of the water
vessel.
• For 4” (10.2 cm) deep pan(s), ll water vessel with
32 cups (2 gal./7.57L) of water or ll so that the
water level is about 1/4” below the bottom surface
of the pan(s).
• DO NOT OVER FILL.
• “CHECK WATER” indicator light will illuminate when
water needs to be added to the water vessel.
When necessary, add only hot water (120° to
140°F) to water vessel.
3INSTALL PANS OR ADAPTER PLATE AND INSETS
INTO/ONTO WATER VESSEL BASIN.
• Product being heated must always be inside pans
or insets and never placed directly into water
vessel basin.
4PLUG CORD INTO POWER SOURCE.
• “Power ON” indicator light will illuminate when unit
is plugged in and receiving power.
5SET THERMOSTAT KNOB TO RECOMMENDED
TEMPERATURE.
• To heat unit faster, thermostat knob may be
rotated to maximum setting TEMPORARILY.
Server Products Inc. claims no responsibility
for actual serving temperature of product. It is
the responsibility of the user to ensure that any
product is held and served at a safe temperature.
FOR PRODUCTS BEING SERVED WHICH REQUIRE
RETHERMALIZATION OR NEED TO ACHIEVE SAFE
HOT FOOD HOLDING, SEE RETHERMALIZATION AND
HOT FOOD HOLDING.
SAFETY GUIDELINES WHEN
USING THIS UNIT:
C EWarning- Electrical shock could occur:
• This unit must be earthed or grounded.
•This requires all three prongs (terminals) on
cord plug to be plugged into power source.
According to food and safety regulations, most foods
must be stored and/or served at certain temperatures or
they could become hazardous. Check with local food and
safety regulators for specic guidelines.
Be aware of the product you are serving and the
temperature the product is required to maintain.
Server Products, Inc. can not be responsible for
the serving of potentially hazardous product.
Stainless steel is one of the best materials for food
serving and storage, but there are many products which
can corrode it. If you notice corrosion beginning on
any stainless steel surface, you may need to change
the cleansing agent, sanitizing agent, or the cleaning
procedures you are using.
• Products containing: acids, alkalines, chlorine,
or salt can corrode stainless steel.
• Sauerkraut and Au Jus sauces corrode stainless
steel. Server Products, Inc. regrets that we can not
honor Warranty claims on stainless steel parts that
have been affected by sauerkraut
or Aus Jus.
SAFETY GUIDELINES WHEN
CLEANING THIS UNIT:
Ensure unit is “OFF” and unplugged.
Caution- Hot:
• If unit has already been in use, unit may still
be hot. Allow unit to cool before continuing.
C EWarning- Electrical shock could occur:
• Electrical components of unit could be
damaged from water exposure or any liquid.
• Never immerse unit into water or any liquid.
• Never use any water jet or pressure sprayer
on unit.

UNIT TAKE-DOWN
1 UNPLUG CORD.
Caution- Hot:
• If unit has already been in use, unit may
still be hot. Allow unit to cool before
continuing.
2 REMOVE PANS OR INSETS AND ADAPTER PLATE
FROM WATER VESSEL BASIN OF UNIT.
3EMPTY WATER OUT OF WATER VESSEL BASIN OF
UNIT.
• Tip unit over a drain to pour water out.
RETHERMALIZATION AND
HOT FOOD HOLDING
(National Sanitation Foundation)
NSF International and
(American National Standards Institute)
ANSI list this unit as a “Rethermalization
and Hot Food Holding unit (Standard 4)”
Rethermalization of food products is achieved by this
appliance when it elevates the food product temperature
from a refrigerated 40°F (4°C) to a safe food cooked
temperature of 165°F (74°C) within a period of 2 hours.
Hot Food Holding is achieved with this appliance when
it maintains a product temperature at or above 150°F
(66°C), in all locations throughout the product, for a
minimum of 2 hours, even if any lid, cover, or pump is
removed. The lid, cover, or pump is recommended to
help maintain product temperature.
PRE-HEAT FOR AT LEAST 30 MINUTES WITH:
• correct amount of water in water vessel basin
• lids on and closed
• thermostat knob set at maximum setting
MAXIMUM CAPACITY OF FOOD PRODUCT MUST BE
LIMITED TO:
• shoulder of inset
• 5.5 quarts (5.2L or 22 cups) per 7 Quart Inset
• 2.75 quarts (2.6L or 11 cups) per 4 Quart Inset
• DO NOT OVER FILL.
AFTER PRE-HEAT:
• thermostat knob must remain set at maximum
setting for entire duration of Hot Food Holding
CHECK W
A
TER
POWER ON
OFF HIGH
100°F
38°C
50°F
10°C
150°F
66°C
200°F
93°C
CAUTION HOT
CHECK W
A
TER
POWER ON
OFF HIGH
100°F
38°C
50°F
10°C
150°F
66°C
200°F
93°C
CAUTION HOT
CHECK WA
TER
POWER ON
OFF HIGH
100°F
38°C
50°F
10°C
150°F
66°C
200°F
93°C
CAUTION HOT

GENERAL SERVICE, REPAIR,
OR RETURNS
Before sending any item to Server Products for service,
repair, or return, contact Server Products customer
service to request a Return Authorization Number.
Merchandise must be sent to Server Products with this
number.
Merchandise being returned for credit must be in new
and unused condition and not more than 90 days old
and will be subject to a 20% (percent) restocking
charge. Electrical parts (thermostats, heating elements,
etc.) are not returnable.
Server Products maintains a fully staffed service
department with highly skilled factory trained personnel.
Service is extremely prompt. Under normal
circumstances, a repaired unit is shipped out the day
after it is received. Labor charges are reasonable.
SERVICE
Contact your dealer or Server Products Inc.
customer service department for the following:
ORDERING REPLACEMENT PARTS
Be prepared to give this information:
• Model Letters/Name/Numbers
• Part Numbers- P/N
• Series Numbers/Letters
• Part Description
This information and other important data is stamped
on the lid or cylinder of pumps or on the bottom or
back side of every unit.
Servicing Cord
Specic tools are required for safe and proper power
supply cord removal and installation. If cord must be
replaced, only a representative of the OEM (original
equipment manufacturer) or a qualied technician may
replace cord. Cord must meet code designation H05
RN-F requirements.
SERVER PRODUCTS
LIMITED WARRANTY
All Server Products equipment is backed by a
two-year limited warranty against defects in materials
and workmanship. For complete warranty information
go to: www.server-products.com
 Server Products Inc.
3601 Pleasant Hill Road
Richfield, WI 53076 USA
 262.628.5600
 800.558.8722
 262.628.5110
 [email protected]
 www.server-products.com
UNIT CLEANING
BEFORE FIRST USE AND AFTER USE DAILY OR
REGULARLY, DISASSEMBLE AND CLEAN PARTS.
FOR SAFE AND PROPER CARE, AND TO PREVENT
CORROSION, OF PARTS, IT IS IMPORTANT TO
CLEAN, RINSE, SANITIZE, AND DRY PARTS DAILY OR
REGULARLY. FAILURE TO COMPLY WITH ANY OF THESE
INSTRUCTIONS MAY VOID UNIT WARRANTY.
1 SEE UNIT TAKE DOWN.
2 ENSURE UNIT IS “OFF” AND UNPLUGGED.
C EWarning- Electrical shock could occur:
• Electrical components of unit could be
damaged from water exposure or any liquid.
• Never immerse unit into water or any liquid.
•Never use any water jet or pressure sprayer
on unit.
3 WASH CLEAN ALL WASHABLE PARTS WITH
DISHWASHING DETERGENT AND HOT WATER.
• Do not use scrapers, steel pads, steel wool, or
other cleaning tools that can scratch surfaces.
• Mildly abrasive NYLON or brass brush may be
used to remove any stubborn food or mineral
deposits on interior surfaces of unit.
• Do not use abrasive cleansers.
• Do not use caustic cleansers.
•Do not use cleansing agents with high
concentrations of acid, alkaline or chlorine.
• Do not use ammonia based cleansers.
4 FULLY RINSE ALL WASHED PARTS THOROUGHLY
WITH CLEAR WATER.
• To prevent corrosion on parts, it is important to
thoroughly and fully rinse washed parts.
5 WIPE CLEAN EXTERNAL SURFACES OF UNIT WITH
A CLEAN DAMP CLOTH.
• Nontoxic glass cleaner may be used to clean
stainless steel parts.
6 DRY ALL PARTS WITH A CLEAN SOFT CLOTH.
• Various elements and minerals, such as chlorides
in tap water, can accumulate on stainless steel
parts and create corrosion.
• To prevent corrosion on stainless steel parts, it is
important to thoroughly and fully dry with a clean
soft cloth regularly.
7 SANITIZE ALL PARTS FOLLOWING LOCAL
SANITIZATION REQUIREMENTS. ALL PARTS IN
CONTACT WITH FOOD MUST BE SANITIZED.
• Allow parts to fully air dry after sanitization.
UNIT TROUBLESHOOTING
Possible Problem:
• Unit does not heat.
Possible Solutions:
• Ensure cord is securely plugged in.
• Ensure power is available from source.
• Ensure unit is on.
• Ensure thermostat knob is set correctly.