Server Touchless Express SE-3-T User manual

...for purchasing our Server Touchless Express™
Pouched Condiment Dispenser. This portion
controlled unit is sealed and sanitary, achieves
excellent evacuation and has only a few parts for easy
clean-up.
SIMPLIFY CONDIMENT MANAGEMENT— GO TOUCHLESS
Thank You
Server Touchless Express™
Featuring PerfectSense™ Technology
MODEL:
SE-3-T
CUSTOM
Used with pouches up to
1½ gallons with 16mm
fitments.

Page 2
TOUCHLESS EXPRESS™MODEL
SE-3-T - CUSTOM
100421
PUMP MODEL 07577
DOME
07399
PINCH VALVE
85249
DISCHARGE
TUBE
07576
PUMP HOUSING
07386
TUBE
07089
CONNECTOR for 16mm fitment
(CLEAR)
07381

Page 3
PARTS - TOUCHLESS SERVER EXPRESS™
LID
ASSEMBLY
100381
PUMP
07577
SHROUD
100373
POUCH
SUPPORT
07159
Replacement
Feet Available
92098
See page 2
for individual
pump parts.
11" BRUSH
82049
Power Supply/Cord 100273
BRUSH
82526

Page 4
FLAVOR DECALS
SAFETY
WARNING-
ELECTRICAL SHOCK COULD OCCUR
This unit must be earthed or grounded.
This requires all three prongs (terminals) on cord
plug to be plugged into power source.
According to food and safety regulations, most
foods must be stored and/or served at certain
temperatures or they could become hazardous.
Check with local food and safety regulators for
specific guidelines.
Be aware of the product you are serving and the
temperature the product is required to maintain.
Server Products, Inc. can not be responsible for
the serving of potentially hazardous product.
IMPORTANT
Clean, rinse, sanitize, and dry parts daily or regularly
to comply with local sanitization requirements.
NSF International lists this pump as:
“Not acceptable for dispensing potentially
hazardous foods.”
Unit comes with flavor decals already installed. Relish will be on the left, Mustard will be in the middle and
Ketchup will be on the right.
Patent #: 10961105

Page 5
PUMP ASSEMBLY WASH ALL PARTS
PROPERLY BEFORE USE. See page 11.
Wrap loop
around lower
opening to
secure dome.
Lubricate with a small amount of clean water.
Rotate and position until both pegs on
housing fit into holes on tube.
INSTALL TUBE
4
INSERT DISCHARGE TUBE
INTO PUMP HOUSING
2
INSERT PINCH VALVE
1
into discharge tube.
INSTALL DOME
3
Press dome into
housing fully.
Ensure valve flap
covers bottom
opening.
Twist onto threads.
TIP: Squeeze the pinch valve
open before installation to
ensure it isn’t stuck shut.
Lubricate with a small amount of clean water.
Rotate and position until both pegs on
connector fit into holes on tube.
Connector must point away from end of
discharge tube.
INSERT CONNECTOR
5

Page 6
SETUP
PRACTICE SAFETY.
WASH ALL PARTS PROPERLY BEFORE USE. See page 11.
ATTACH POUCH TO PUMP
1
Firmly press piercing connector into
center of pouch fitment.
An audible click indicates
a secure connection.
Slide pouch and pump into
pouch support within shroud.
Align pump guides into slots in shroud.
INSTALL PUMP
2
TIP: Prime the pump. Push
the dome to draw food up
towards the discharge tube.
IMPORTANT! Before first use and periodically throughout
operation, clean sensor window with a
microfiber cloth to keep it free of debris in
order to function properly.
CLICK

Page 7
PLACE LID ON TOP
3
If you did not prime pump before installing
the pump and pouch, you can do so by
either pressing the manual dispense button
or actuate the auto dispense sensor until
product fills the discharge tube.
PRIME PUMP
6
Align slots on front of lid with tabs on front
of shroud and set into place. Lock latches
on both sides of lid to secure. Lock in back if
necessary (lock not included).
PLUG UNIT INTO POWER SOURCE
4
Make sure power inlet supply connector is plugged
into the back of the lid and to plug cord into the
power supply and into the outlet.
TURN UNIT ON
5
Press switch "On" back of lid to the on
position.
AUTO DISPENSE
Hold hand over sensor
window for touchless
operation.
Aligning lid slots
with shroud tabs
Placing lid on
shroud
Locking latches on both
sides
Inlet supply
connector being
plugged in
Cord plugged into
the power supply
Lid Lock

Page 8
HOW TO OPERATE
TOUCHLESS DISPENSE
Place one hand over sensing window while
holding portion cup or food item underneath
dispensing point.
HOW IT WORKS
•The sensing window detects your hand 1" to 3" away from the surface of the window.
•Unit will not dispense product if cleaning the surface of the sensing window because it's
within 1".
•If hand is held through an entire dispense cycle, the dispenser will dispense approximately
1/2 oz of product and then stop. You will need to pull your hand away and then replace hand
back over the sensing window to start another portion.
•If hand is pulled away prior to a full cycle, the unit will stop dispensing and the portion will be
less than 1/2 oz.
MANUAL DISPENSE
For manual dispense to prime, press the area
below the sensor window.
*

Page 9
SENSOR LIGHT
WHAT DO THE DIFFERENT SENSOR LIGHT COLORS MEAN?
•Sensor light color sequences at time of dispenser power up. For the Relish sensor, first there
will be a red sensor light for four seconds, then a green sensor light for four seconds, then
finally a blue sensor light that will appear and stay lit, indicating the dispenser is in a ready
state to begin dispensing. For the Mustard and Ketchup sensors, first there will be a red
sensor light for four seconds, then a blue sensor light will appear and stay lit, indicating the
dispenser is in a ready state to begin dispensing.
•A green sensor light will appear when the sensor is triggered by a break in the sensing
"beam" (hand over sensor). It stays green through the dispensing cycle and won't turn back
to blue until the sensing "beam" is clear (remove hand).
•A red sensor light will appear if a dispense cycle is interrupted before completion. The red
light will stay on until the unit is reset. Reset the unit by powering the unit down and then
powering the unit up again.
•A red sensor light that stays on or flashes on and off indicates that there may be a control
board problem.
•If dispenser continues to run after any dispense cycle, this may indicate a problem with the
cam switch.
WHAT IF THERE IS NO SENSOR LIGHT?
•Make sure power inlet supply connector is plugged into the back of the lid and that the cord
is plugged into a power source and into the power supply all the way.
•Make sure the power switch on the back of the lid is pressed to the "On" position.
•Ensure that the lid is securely attached to the shroud and locked into place with the two side
latches. If lid is not securely tight and in the locked position, the cover safety switch release
may not be fully engaged and the unit will not power up.
•If the electrical system or gear motor fails, there will be no light on at all. If this happens or
the dispenser stops working for some reason and you rule out the power supply, turn the
power switch to the "Off" position, unplug the power inlet supply connector from the back of
the lid for 5 seconds and then plug the connector back into the power inlet and then power
the switch to the "On" position. This sequence of operations will make the mechanical and
electrical system reset the system to the home or start position.
•No sensor light at any time may indicate a control board problem.
Inlet supply
connector being
plugged in
Cord plugged into
the power supply

Page 10
TAKE-DOWN & DISASSEMBLY
FLUSH & RINSE PUMP
4
REMOVE PUMP & POUCH
2
DETACH PUMP FROM POUCH
3
REMOVE LID
2
Place lower end of pump into container of
hot water. Pump until all remaining product
is expelled and only water flows from
discharge tube.
DISASSEMBLE
5
POWER DOWN
1
Turn power switch to the "Off" position and
unplug unit from the power source.
Release locking latches on both sides of lid
and pull lid up then slide the lid forward to
disengage lid slots from the shroud tabs on
front of the unit.
Sliding lid forward
to disengage lid
slots from shroud
tabs
Releasing locking
latches

Page 11
CLEANING
CLEAN
Remove lid and pull out pump. After
disassembling pump, clean all parts with
soap and hot water.
RINSE
fully with clear water.
1
SANITIZE
all parts according to local sanitization
requirements. All parts in contact with
food must be sanitized.
AIR DRY
all parts fully.
2
3
4
Use dishwashing
soap and hot water
YES!
•External surfaces may be wiped
clean with a clean damp cloth.
•Dry all parts fully with a clean soft
cloth.
•Glass and surface cleaners approved
for use in food contact areas may be
used.
•Do not use abrasive, caustic or
ammonia based cleansers.
•Do not use metal scrapers or cleaning
pads that could scratch surfaces.
This unit is constructed with
stainless steel— one of the best
materials for food serving and
storage.
If you notice corrosion beginning on
any stainless steel surface, you may need to
change the cleansing agent, sanitizing agent, or
the cleaning procedures you are using.
CARE OF STAINLESS STEEL
• A mildly abrasive nylon or brass brush may
be used to remove any stubborn food or
mineral deposits on interior surfaces of unit.
• Fully rinsing and drying all parts can help
prevent corrosion. Elements and minerals in
tap water can accumulate on stainless steel
parts and create corrosion.
• Do not use products containing acids,
alkalines, chlorine, or salt. These agents can
corrode stainless steel.
WARNING-
ELECTRICAL SHOCK COULD OCCUR
• Electrical components of unit could be
damaged from water exposure or any
liquid.
• Never immerse lid into water or any
liquid.
• Never use any water jet or pressure
sprayer on lid.
• Ensure unit is “OFF” and unplugged.
Pump 07577
IMPORTANT!
Periodically clean
sensor window with a
microfiber cloth to keep
it free of debris in order
to function properly.

Page 12 Manual #100406-TE_Triple_Costco_RevB 052621
NEED HELP?
Please be prepared with your Model, Part, Series
Number and Description. This information is
located on the lid and/or base of the unit.
Individual Part Numbers listed on pages 2, 3 and 4.
For part information on older models, or for
other questions, please contact Server Products
customer service department.
262.628.5600 | 800.558.8722
[email protected]
Server Products Inc.
3601 Pleasant Hill Road
Richfield, WI 53076 USA
SERVER PRODUCTS
LIMITED WARRANTY
GENERAL SERVICE,
REPAIR OR RETURNS
Touchless Express units are backed by a
one-year limited warranty against defects in
materials and workmanship.
For complete warranty information go to:
www.Server-Products.com
Before sending any item to Server Products
for service, repair, or return, contact Server
Products customer service to request a Return
Authorization Number. Merchandise must be
sent to Server Products with this number. Service
is extremely prompt. Typically, units are repaired
and ship out within 48 hours of receipt.
Merchandise being returned for credit must be in
new and unused condition and not more than 90
days old and will be subject to a 20% restocking
charge.
TIP: Squeeze the pinch valve
open before installation to
ensure it isn’t stuck shut.
TROUBLESHOOTING
• Ensure pinch valve is inserted in housing.
• Ensure connector is snapped fully in place to
fitment in pouch.
• Ensure pump is properly attached to pouch.
• Clean pump thoroughly.
• Ensure pump is properly installed into retaining
slots inside front wall of shroud.
PRODUCT DOESN’T PUMP?
• Wet parts with clean water to help fit.
DIFFICULT TO ATTACH PARTS?
• Clean thoroughly. Food residue could prevent
a tight seal between dome and housing.
• Ensure dome edges are flush with housing.
DOME POPS OFF?
UNIT DOES NOT TURN ON?
• Ensure power inlet supply connector is plugged
into the back of the lid.
• Make sure to plug cord into power supply.
• Ensure power is available from source.
• Ensure power switch is on the "On" position.
• If still not working, turn the power switch to
the "Off" position, unplug the power inlet supply
connector from the back of the lid for 5 seconds,
then plug it back in and turn the power switch to
the "On" position. This makes the mechanical and
electrical system reset to the start position.
• Ensure lid is fastened to shroud with lid latches.
UNIT TRIPS THE BREAKER?
(GROUND FAULT INTERRUPTER)
• Never expose electrical components to water
or liquid. This may result in damage.
Unit may not function.
If electrical components have gotten wet:
• Turn off unit and unplug.
• Allow unit to dry completely.
UNIT DISPENSES ERRATICALLY
• Ensure sensor window is clean of debris or water
and the window film is not damaged or scratched.