Shure DDS 5900 Quick start guide

@2018 Shure Incorporated
Upgrade Manual DDS 5900 rev C.docx
Conference Systems
DDS 5900 Firmware
Upgrade Manual
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Digital Conference System Upgrade Manual
@2018 Shure Incorporated Upgrade Manual DDS 5900 rev C.docx
Table of Contents
Table of Contents .................................... 2
Introduction............................................ 3
Buttons and windows in the FUU............. 4
Firmware upgrade of DDS 5900 .............. 5
Before you start.................................... 5
General guidelines................................ 5
Compatibility ........................................ 5
Firmware Upgrade Utility (FUU) ........... 5
How to upgrade ....................................6
Check ‘DCS-LAN’ communication.............8
Checking using ‘Error Status’ window... 8
Advanced test ....................................... 9
In case of errors in the communication 9

Digital Conference System Upgrade Manual
3
Introduction
This manual describes the procedure for
upgrading the firmware in the DDS 5900 system.
Note: The upgrade utility ‘MXC Firmware
Upgrade Utility’ (FUU) is used for both the DDS
5900 System and the MXC/DCS6000 System.
And the procedure for upgrading the DDS 5900
system is the same as for the MXC/DCS6000
system. This manual is therefore a condensed
version of the ‘Upgrade Manual MXC & DCS 6000’
omitting descriptions of facilities which are not
relevant for the DDS 5900 system.

Digital Conference System Upgrade Manual
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Buttons and windows in the FUU
CU/CCU window
Those windows shows ’Type’,
’Serial number’ & ’Firmware
version’ (’PPC’ & ’DSP’ version)
of the CU.
Status window
This window shows the status
and give messages to the user
’Command line’ button
Press this icon to get a
window for sending
commands to the CU/CCU
’Present Units’ window
All units present in the system
’Selected Units’ window
Unit, which are selected for
upgrading are shown in this
window

DIS Digital Conference System Upgrade Manual
5
Firmware upgrade of DDS 5900
Before you start
The following equipment is needed:
 A PC with LAN port for CU 5905
 The MXC Firmware Upgrade Utility (FUU)
 The FUU_Upgrade_Library
General guidelines
Check that all communication in the system is
stable before performing updates.
IMPORTANT: NEVER REMOVE POWER FROM
A SYSTEM PERFORMING AN UPDATE.
Errors in the update procedure may render the
units unusable.
If for some reason the update fails for one or
more units but power has not been removed it is
usually possible to do the update again and units
that did not correctly update the first time will
continue where they stopped the second time
around.
Compatibility
The DIS web site has information about
compatibility and upgradeability. If you are in
doubt please consult Shure Conferencing Support
by e-mail: [email protected]
Firmware Upgrade Utility (FUU)
The ‘MXC Firmware Upgrade Utility’ (FUU) and
Firmware Releases can be downloaded from the
shure.com.
IMPORTANT: Always use the latest version
of the FUU.

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How to upgrade
1. Unzip the zip file containing a
Firmware Upgrade Library folder
and a FUU folder to the desktop or
another convenient location on the
PC.
2. Connect the PC to the CU 5905
using a LAN
3. Browse to the folder
‘MXC_Firmware_Upgrade_Utility_xx’
And open the folder
4. Start DIS Firmware Upgrade Utility
(FUU) by double-clicking the icon.
5. The FUU starts
The FUU application will
automatically find the folders with
the firmware releases and the
language files.
6. Select to use Ethernet connection.
Check the Ethernet settings by
selecting ‘Ethernet connection to
CU/CCU’.
Type the CU/CCU IP address in IP
address field. Use IP port 3142.

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7. The FUU will now show all units in
the system as well as information
about the CU/CCU.
Press ‘Upgrade System’.
8. A’ System Upgrade Status’ window
will appear and show the progress
of the firmware upgrade.
The upgrade will take
approximately 5 minutes pr. unit
type.

DIS Digital Conference System Upgrade Manual
8
Check ‘DCS-LAN’ communication
Checking using ‘Error Status’ window
The error in the communication to the CU/CCU can be checked clicking ‘View/View Error status Window’:
Basically this window shall show no errors in the
system. However in large system, there might be
generated some error during start-up. You can
reset the error counter by clicking ‘Reset error
counters in CU/CCU’. After resetting the
counters, no error must be present. If a counter
is counting up, it is a clear indication, that there
are communication errors.
IMPORTANT: DON’T DO ANY UPGRADE IF
THERE ARE ERRORS IN THE
COMMUNICATION.
If units are to be checked click the ‘Switch to
Operation Mode’ and then perform am AIB,
Automatic In-bus test.
The result must be ‘OK’ for all units.

DIS Digital Conference System Upgrade Manual
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Advanced test
When clicking ‘View/View Communication Window’ a window showing all communication to the CU opens.
The following list summarises some useful
commands in case communication problems with
the cables occur:
Command Description
avr Automatic Version Request
dve Display Version
erc Errors on CU
List errors received. After the
list of error counts has been
printed. If the command name
is folowed by a ‘!’ the counters
are reset.
erd Error Received In Detail
Checking error received on the
CU
lic License Info
reset Reset
ru Reset Unit - soft/hard
seatnames List Seat Names
seats List Seat definitions
sm0 Disable monitoring
sm1 Normal monitoring speed
ucc Display Units With Chip card
uco Display Units Connected
In case of errors in the
communication
If errors are present, fault-finding must be done.
The error can be one or more of the following:
1. Defective cable
2. One plug on the cable not inserted all the
way into the socket in the unit.
3. Contaminated plug/socket
4. Defective auto termination in the last unit
5. Defective CU
6. Defective Unit.
Try narrowing the list by systematic fault finding
Check the communication during the fault-
finding in the ‘View Error status Window’

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