Smartrise C4 User manual

2
CONTROLLER GROUNDING REQUIREMENTS
NOTE – For the controller to function properly it is very important to
provide proper building ground connections to the controller.
Examples of a proper building-to-controller ground connection is to attach the
ground cable to:
•The street side of the incoming water main.
•To a grounding rod that has been driven into the pit flooring.
The controller has a common ground bus terminal connection.
All grounds need to land at this common point including building, motor,
transformer, and filter grounds. This prevents ground loops, and will limit the
impedance between the grounds and noise will be channeled back to building
ground.
Providing a proper ground is mandatory and will improve the performance
of the controller.

3
TABLE OF CONTENTS
CONTROLLER GROUNDING REQUIREMENTS...................................................2
TABLE OF CONTENTS...................................................................................................3
KEB INTRODUCTION......................................................................................................4
WIRING .................................................................................................................................................................5
CONSTRUCTION ...............................................................................................................................................6
CONSTRUCTION CONNECTIONS............................................................................................................... 7
POWERING UP ..................................................................................................................................................8
KEB ENCODER INSTALLATION................................................................................9
KEB MOTOR LEARN ..................................................................................................... 10
KEB ENCODER LEARN..................................................................................................11
OPERATION.......................................................................................................................................................12
TROUBLESHOOTING......................................................................................................................................13
APPENDIX ..........................................................................................................................14
APPENDIX ......................................................................................................................... 15
ADVANCED TROUBLESHOOTING......................................................................... 17

4
KEB INTRODUCTION
EQUIPMENT/SETTINGS VERIFICATION
Verify that the Job Specification parameter table on the drawings “Sheet 1:
Getting Started” matches the actual equipment.
Below is a sample table showing the important values that will affect
operation.
Scroll through the motor parameters and verify that they are set to the
motor nameplate values prior to performing the Motor Learn
procedure.
Sample: Sheet 1: - Getting Started
Motor
Volts
Motor
Amps
Motor
RPM
Motor
Poles
Motor
HP
Brake Volts
Pick/Hold
Encoder
PPR
Main Line
Volts
Motor
Frequency

5
WIRING
(Check off box when complete)
** Refer to the Appendix for the following connections **
Power – (Sheet 3: Machine Room connections)
Connect main line power to terminal block L1/L2/L3.
Connect the ground wire to the yellow/green terminal block next to L1-L3.
Brake – (Sheet 5: Brakes)
Connect the main brake wiring to terminals K1 / K2 and the secondary brake
wiring (if equipped) to terminals J1 / J2 located on the terminal block
between the L1/L2/L3 terminal block and the M contactor.
Motor / Encoder – (Sheet 4: Drive and Motor)
Connect motor leads to the M contactor at T1/T2/T3.
Connect the encoder cable wiring to the Endat card mounted on the drive.
The following table contains wiring references for common encoders. If KEB
Encoder cable is being used connect the DB9 connector to the terminal
labeled X3A.

6
CONSTRUCTION
(Sheet 1: Construction)
The following instructions are from the job drawings: “Sheet 1 – Construction”.
Refer to the job’s specific drawings for connections.
Construction Box (Sample)

7
CONSTRUCTION CONNECTIONS
All Safety inputs are functional during construction mode on the “C4”
product. When these devices are installed they should be connected per
sheet 2 of the prints, even if still on construction mode. The following will
assume that none of these devices have been installed prior to beginning
on construction mode.
Connect a jumper from L120 to terminals LFT, LFM, LFB. Do the same for
LRT, LRM, and LRB if you have rear doors.
Connect a jumper from H120 to PIT, BUF, BFL, TFL, and SFH.
Connect M120 through your machine room run/stop switch and connect it
to SFM. A closed switch will indicate run; an open switch will indicate stop.
If no run/stop switch is being used just connect M120 to SFM.
Connect your run bug. Wire the up button to input CUP and the down to
input CDN. If no run bug is being used, leave the inputs unwired.
Connect a jumper from 24VDC to MM.
Verify the car door bypass and Hoistway bypass switches are in the off
position.
Place the inspection switch to “Inspection”.

8
POWERING UP
(Check off box when complete)
Apply external power by closing the main disconnect.
Close all the pushbutton breakers.
Verify that the LCD on the Smartrise board and the KEB Drive come on.
Green in Window
OFF
Red in Window
ON
Up = OFF
Down = ON

9
KEB ENCODER INSTALLATION
Encoder Cable
Proper connection of the encoder cable to the drive is key to a proper running
elevator. Many drive issues can be attributed to a defective encoder, encoder
cable or the encoder (or cable) not installed properly.
The cable shall be kept a minimum of 8 inches (20 cm) away from all
wires having greater than 24VDC on them. For best results run the
encoder cable in a separate conduit from the controller to the motor.
It is absolutely necessary to ensure these signals are well shielded!
Noise on the analog signals resulting from breaks in the shield or
improper shield termination will result in vibration in the motor and
poor ride quality.

10
KEB MOTOR LEARN
NOTE: Smartrise programs the KEB drive with factory defaults to properly
communicate with the controller. After factory testing, customer motor data
(from customer’s EDF) is programmed into the drive to provide an easier “out of
box” installation.
Initial Start Up
The complete motor data must be learned with the automated learn function.
The Motor Learn function can be found under the Tune Parameters group from the
Programming menu (Home > Prog > Tune Parameters > LL01).
Begin the procedure by setting:
• Motor Tuning LL01 = Start
Follow the instructions on the LCD screen. The user is instructed to:
1. On the machine room board, Toggle Dip 6 A (TOP bank) to on. Upon
successful completion LED1 and LED 2 will blink green and red until
inspection is dropped.
2. Once complete turn off Dip 6 A
The process should take 2-5 minutes and will emit a high pitched noise while the
drive measures various motor parameters.
If not performing the Encoder Learn function, turn on BR and EBR
breakers and return the inspection speed to factory setting on the
controller.
SETUP OF THE MOTOR LEARN IS NOW COMPLETE!

11
KEB ENCODER LEARN
For absolute encoders on PM motors, if at any time the physical
relation between the motor shaft and encoder changes (i.e. encoder
replaced, encoder slippage, etc.) the encoder position must be
relearned.
1. SPI Encoder Learn - Stationary
SPI can be done with the ropes on and the brake set. To start the SPI
functionality go to LL05 and follow the instructions on the LCD:
Begin the procedure by setting:
• Motor Tuning LL05 = SPI (Start)
Follow the instructions on the LCD screen. The user is instructed to:
1. On the machine room board, Toggle Dip 6 A (Top bank) to on. Upon
successful completion LED1 and LED 2 will blink green and red until
inspection is dropped.
2. Once complete turn off Dip 6 A
During the SPI process, the motor will make a series of chirps and the LCD display
will show the encoder position samples.
Proceed to Section #3 “Encoder Synchronization” for further details.
If the Encoder Synchronization process has previously been completed, the user
may abort the Encoder Synchronization step without losing the learned Encoder
Pole Position.
2. Encoder Synchronization
The Encoder Synchronization process will determine the correct A/B encoder
channel phasing and direction of rotation for PM motors and immediately
follows either method of learning the encoder pole position.
Begin the process by setting:
• LL07 - Encoder Synchronization to “Start”
Follow the directions on the keypad. The drive will run the elevator and swap
the phasing and direction of the A/B channels as needed.
SETUP OF THE ENCODER LEARN IS NOW COMPLETE!

12
OPERATION
(Check off box when complete)
Run the car and verify the following:
No Faults
Make sure the car is moving without triggering a fault either on the Smartrise
SRU or the drive. If the SRU board displays a “Drive Fault” on the SRU, look
at the drive to see what the fault is.
oGo to “Troubleshooting – Drive Fault / Encoder Flt” for corrective
actions.
Proper Direction
Make sure the car is moving in the same direction as the control switch on
the Run Bug.
oGo to “Troubleshooting – Wrong Direction” for corrective actions.
At Speed
Make sure that the car is moving at the proper inspection speed (approx. 50
FPM).
oGo to “Troubleshooting – Car Moving Too Slow or Rough” for
corrective actions.
Under Control
Make sure that the car is moving under full control. The car should stop when
commanded from the Run Bug. Verify that the car runs with no faults for 10
seconds or more.
oGo to “Troubleshooting – Brake Not Lifting” for corrective actions.

13
TROUBLESHOOTING
DRIVE FAULT / ENCODER FLT
1. The most common fault at startup with drive startup is the Encoder fault.
a. Perform the “Encoder Synchronization” (LL05).
b. Check for a solid shield-to-ground connection at the motor and drive.
c. Check for correct encoder cable and proper connections.
d. Swap the A with A/ phasing by going to parameter LE03 and selecting
“A-B Swapped”.
e. Perform the “Encoder Synchronization” process after swapping any
encoder wires or phasing.
BRAKE NOT LIFTING
1. If the brake is not picking make sure that it is wired according to Sheet 5 –
Brakes. If it has the proper voltage check the following:
a. During a run command, check for DC voltage between points K1 / K2
and J1 / J2 (if 2nd brake installed). Verify the voltages are also at the
Brake Coil(s) when commanded to pick.
b. Verify that the voltages match the Brake Coil voltages shown on “Sheet
1: Getting Started” table.
WRONG DIRECTION
1. If the car is moving in the wrong direction:
a. On the Smartrise controller board make sure that IO CUP comes on
when commanding the UP direction and IO CDN comes on when
commanding the DOWN direction.
b. Swap two of the motor leads (T1 with T2).
CAR MOVING TOO SLOW OR ROUGH
1. Swap the A with A/ phasing by going to parameter LE03 and selecting “A-B
Swapped”. Run LL05 after swapping the phases.
2. Verify the brakes are lifting fully.

14
APPENDIX
TERMINAL LOCATIONS
Encoder
wiring
terminals
GND
terminals
Main Line
terminals
L1/L2/L3
Motor
terminals
T1/T2/T3
Brake
terminal
block
Terminal
location on
EnDat card

15
APPENDIX
KEB PROGRAMMING MENU
The programming menu is where all manual parameter adjustment is made and
can be accessed at Home > Prog (F3).
The Parameter menu contains the following groups:
Operator System: OS00...OS22
These parameters provide general information about the operator and drive
hardware and software. Additionally, the operator password level is set here which
allows for different access levels.
Configuration Handling: CH01...CH03
These settings allow a user to save parameters and default to OEM settings.
Basic Setup: US02...US06
These parameters provide the very basic information needed to configure the
drive, including: motor type, control type, and contract speed.
Inputs: LI01...LI20
These parameters define the logic of the inputs and assign control functionality to
the digital inputs.
Motor Data: LM01...LM33
These parameters define and display all relevant motor values and motor
protection settings.
Encoder Data: LE01...LE36
These parameters define the settings and scaling of the drive encoders
Machine Data: LN01...LN05
These parameters define the machine data, including: sheave diameter, roping
ratio, and rated load values.
Speed Profile: LS01...LS55
These parameters adjust the speed, acceleration, and jerk values across the
elevator run profile.

16
Tune Parameters: LL01...LL17
These parameters contain the automatic tuning parameters. Here you can program
the system inertia, motor data, and motor pole positions.
Control Setting: LC01...LC44
These parameters contain advanced adjustment parameters which affect the
motor gains, system inertia gains, pre-torque, etc.
Timer Parameters: LT01...LT13
These parameters adjust brake and drive signaling timers.
Positioning Parameters: LP01...LP08
These parameters contain the adjustments needed for the drive.
Special Functions: LX01...LX18
These parameters allow advanced adjustment of the drive and facilitate function
tests of drive components.
Analog I/O: LA01...LA40
These parameters define and adjust the analog inputs and outputs.
Outputs: LO01...LO20
These parameters define the functionality of the relay and solid-state drive
outputs.
Field Bus Configuration: FB01...FB55
These parameters define the settings for the control with serial communication.
Terminal Slowdown: TS01...TS08
These parameters define the settings for the NTSD inputs and speed thresholds.

17
ADVANCED TROUBLESHOOTING
The following list of troubleshooting steps are to help with the startup and
smooth running of the drive.
STARTING OVER! (DEFAULTING DRIVE)
Sometimes parameters get changed (and forgotten) or certain functions that
should work are not working for no apparent reason. In this case, starting over
with factory defaults may solve these issues.
DEFAULT DRIVE TO FACTORY SETTINGS:
1. Go to US03 and load the opposite configuration of what is shown:
(example: PM Gearless – load Induction Geared / for PM Geared load
Induction Gearless) and save. After this value is saved, go back and load the
correct type. This does a complete background default on the drive.
2. Go to US05 and choose “Write Configuration to Drive”.
RELOAD OEM VALUES (PROGRAMMED BY SMARTRISE):
1. Go to US05 and choose “Restore OEM Defaults”.
MOTOR NOISE / VIBRATION
1. Vibration:
a. Cut the KP (LC03, LC04) and KI (LC08, LC09) gains in half.
2. Noise:
a. Change LE05 to 8 (PM)
MOTOR NOT RUNNING WHEN GIVEN COMMAND:
1. Check LI01: Needs to be NPN for the drive to receive signals from
controller.
2. Verify that parameters LF41 through LF43 are set to correct values. Refer to
parameter sheet located in job binder for correct values.
Defaulting the drive:
US03: Choose opposite drive configuration (PM > Induction / Geared >
Gearless)
US05: Write Configuration to Drive
Reload the original drive configuration using the previous (2) steps
Restoring Smartrise Defaults:
US.05: Restore OEM Defaults (To Reload Smartrise Settings)