Snom Vodafone 821 User manual

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© 2012 snom technology AG
V1.02
User Manual
IP Phone
snom technology AG
Charlottenstr. 68-71
10117 Berlin, Deutschland
Tel. [phone]
Fax [phone]
[email protected], s[email protected]
snom technology, Inc.
18 Commerce Way, Suite 6000
Woburn, MA 01801, USA
Tel. [phone]
Fax [phone]
infoU[email protected]
snom UK Ltd
Aspect Court
47 Park Square East
Leeds, LS12NL, UK
Tel. [phone]
Fax [phone]
uks[email protected], [email protected]
snom France SARL
6 Parc des fontenelles
78870 Bailly, France
Tel. [phone]
Fax [phone]
[email protected], s[email protected]
snom technology SRL
Via A. Lusardi 10
20122 Milano, Italia
Tel [phone]
Fax [phone]
[email protected], s[email protected]
snom technology Ltd.
Rm. A2, 3F, No. 37, Ln. 258
Ruiguang Rd., Neihu Dist.
Taipei City 114, Taiwan
Tel [phone]
Fax [phone]
infoAS[email protected]

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TABLE OF CONTENTS
Copyright, Trademarks, GPL, Legal Disclaimers ......................................................7
Important information ......................................................................................................8
Safety instructions ......................................................................................................................8
SELV (Safety Extra Low Voltage) compliance ...............................................................8
Standards conformance ...........................................................................................................8
Product specifications ...............................................................................................................9
Disposal of the device ...............................................................................................................9
Cleaning .......................................................................................................................................9
Notational conventions ..................................................................................................10
Setting up the phone ......................................................................................................12
Delivery Content ...................................................................................................................... 12
Detaching and attaching the footstand .............................................................................. 12
Rotating the tab of the handset cradle ............................................................................... 13
Connecting the phone ........................................................................................................... 14
Connecting a headset ............................................................................................................. 14
Initializing and registering the phone .................................................................................. 15
Prerequisites ....................................................................................................................... 15
Initialization .......................................................................................................................... 15
What to do if initialization and registration are unsuccessful .................................. 16
Correcting the clock ......................................................................................................... 17
Getting to know your phone ........................................................................................18
At a glance ................................................................................................................................ 18
Virtual function keys .................................................................................................................. 19
LED indications ........................................................................................................................ 19
Call indicator ....................................................................................................................... 19
Function key LEDs ............................................................................................................ 20
Message LED ..................................................................................................................... 20
Hard keys .................................................................................................................................. 20
Freely programmable function keys with LEDs .......................................................... 20
Context-sensitive, programmable function keys ......................................................... 21
Navigation, confirmation, and cancel keys ................................................................... 21
Preprogrammed, variably programmable function keys ............................................ 22
Audio Control Keys ........................................................................................................... 22
Alphanumeric Keypad ......................................................................................................... 23
Input modes and navigation ................................................................................. 23
Entering numerals, letters, special characters, and symbols .......................... 23

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Display layout ........................................................................................................................... 24
Idle Mode ............................................................................................................................. 24
When the phone is active ................................................................................................ 26
Settings ..................................................................................................................................... 28
Phone settings .................................................................................................................... 28
Web interface settings ........................................................................................................ 29
The phone's web interface .................................................................................................... 30
Opening the web interface .............................................................................................. 31
How the web interface works ......................................................................................... 31
Web settings overriding manual phone settings ............................................. 32
User mode/administrator mode ........................................................................................... 33
Directories .........................................................................................................................35
Directory .................................................................................................................................... 35
Definitions, explanations ................................................................................................... 35
Directory entries ...................................................................................................... 35
Contact Types ......................................................................................................... 36
Outgoing identity .................................................................................................... 36
Group ........................................................................................................................ 36
Ringtones ............................................................................................................................ 36
Adding/Editing Entries on the Phone ........................................................................... 37
Adding new entry manually .................................................................................. 37
Adding new entry from call list ............................................................................ 37
Adding current caller ............................................................................................. 37
Sorting entries ......................................................................................................... 37
Editing existing entry .............................................................................................. 37
Deleting an entry ..................................................................................................... 38
Adding/editing entries on the web interface ............................................................... 38
Adding new entry ................................................................................................... 39
Editing an entry ....................................................................................................... 40
Deleting entry on web interface .......................................................................... 41
Dialing from phone directory ........................................................................................... 41
Deleting whole directory .................................................................................................. 41
Importing/Exporting Directory ......................................................................................... 41
External directories .................................................................................................................. 42
LDAP .................................................................................................................................... 42
Contacts .............................................................................................................................. 42

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Using the phone ............................................................................................................43
Making calls .............................................................................................................................. 43
Selecting identity for current outgoing call ............................................................... 43
Using different audio devices ......................................................................................... 43
Handset .................................................................................................................... 43
Headset .................................................................................................................... 43
Speakerphone ......................................................................................................... 43
Speakerphone and handset or headset ............................................................ 43
Using different dialing methods ...................................................................................... 44
Auto dial .................................................................................................................... 44
Redialing ...................................................................................................................44
Calling number from call list (missed, received, dialed calls) ....................... 44
Calling number from phone directory ................................................................44
Calling monitored extension from virtual keys screen ...................................... 44
Speed dialing .......................................................................................................... 44
Calling emergency numbers ................................................................................ 45
Call completion ....................................................................................................... 45
Number guessing (auto completion) .................................................................... 46
Accepting calls ........................................................................................................................ 47
Using different audio devices .................................................................................... 47
Automatically accepting calls ....................................................................................... 47
Call pick-up from another extension ............................................................................ 47
Call waiting ........................................................................................................................ 49
Active calls ................................................................................................................................ 49
Hold .........................................................................................................................................49
One call on hold ..................................................................................................... 49
Holding multiple calls with or without a connected call................................... 50
Conference ......................................................................................................................... 51
Initiating a conference ........................................................................................... 51
Conference screen navigation ........................................................................... 51
Speaking to one participant in private .............................................................. 52
Putting one participant on hold .......................................................................... 52
Dropping a participant ...................................................................................... 52
Adding a participant ........................................................................................... 52
Putting the conference on hold .......................................................................... 52
Terminating the conference ............................................................................... 53
Transferring calls ................................................................................................................ 53
Attended transfer .................................................................................................... 53
Blind transfer ........................................................................................................... 53

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Call waiting .......................................................................................................................... 53
Terminating calls ................................................................................................................. 53
Missed calls .............................................................................................................................. 53
Call lists .................................................................................................................................... 54
Rejecting or redirecting incoming calls .............................................................................. 54
Manually ............................................................................................................................... 54
Automatically ....................................................................................................................... 54
Rejecting anonymous calls .............................................................................................. 55
Call forwarding - phone settings ......................................................................................... 55
Making and changing the settings on the phone ....................................................... 56
Turning on call forwarding ................................................................................................ 56
Turning on forwarding of all calls with a programmable function key ......... 57
Turning off call forwarding ................................................................................................ 57
Configuring the function keys........................................................................................58
Function keys on snom phones .......................................................................................... 58
Freely programmable function keys P1 - P12 .............................................................. 58
Context-sensitive, programmable function keys ......................................................... 60
Navigation, confirmation, and cancel keys .................................................................... 60
Dedicated, customizable function keys ......................................................................... 61
Programming the function keys .............................................................................................. 61
Example 1, Extension monitoring and call pick-up ................................................... 62
Example 2, Monitoring calls on-screen ....................................................................... 63
Example 3, Speed dialing ............................................................................................... 64
Example 4, Turning forwarding of all calls on and off ............................................... 65
Customizing the phone settings ................................................................................66
Identities/accounts ................................................................................................................. 66
Configuring new identity/account ............................................................................ 66
Editing an existing identity/account .............................................................................. 68
Assigning ringtones ............................................................................................................... 68
Adjusting the backlight ............................................................................................................. 69
Date and time formats ........................................................................................................... 70
Date .................................................................................................................................... 70
Time ..................................................................................................................................... 70
Time zone ................................................................................................................................. 71
Language settings of phone and web interface .............................................................. 72
Phone language ................................................................................................................ 72
Web interface language .................................................................................................. 72
Dial tones .............................................................................................................................. 72
Emergency numbers .............................................................................................................. 73