Snom D785N User manual

© Snom Technology GmbH
Snom Technology GmbH
Wittestr. 30 G
13509 Berlin, Deutschland
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offi [email protected]
Snom, Inc.
2603 Camino Ramon, Suite 420
San Ramon, CA 94583, USA
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
Snom Technology GmbH
The Courtyard, High Street


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
Snom Technology GmbH

78870 Bailly, France
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
Snom Technology GmbH
Via Milano 1

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

Rm. 828, 5F, No. 285, Sec. 4

Taipei City 10692, Taiwan
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Fax [phone]



v1.01



2
TABLE OF CONTENTS
Copyright, Trademarks, GPL, Legal Disclaimers ...........................................................7
Important information ......................................................................................................8
 .................................................................................................................8
........................................................................................................ 9
D785 .....................................................................................................................................9
D785N ..................................................................................................................................9
 ...........................................................................................................9
..........................................................................................................10
Cleaning ..................................................................................................................................10
..................................................................................10
 ..........................................................................12
Setting up the phone ...................................................................................................... 13
....................................................................................................................13
 .............................................................................13
Wall mounting .......................................................................................................................14
.............................................................................................14
Connecting the phone ..........................................................................................................15
............................................................................................................16
...............................................................................17
 ...................................................................................................................17
Initialization ......................................................................................................................17
................................20
Correcting the clock ........................................................................................................20
Getting to know your phone .......................................................................................... 21
At a glance .............................................................................................................................21
 .......................................................................................................................23
Call indicator ....................................................................................................................23
...........................................................................................................23
 ...............................................................................................................................24
 ......................................................24
.................................................................24
........................................24
 ...............................................................................................................25
........................................................25
....................................................................................................26
 ....................................................................................26
 ..........................26

3
........................................................................................................................28
In idle mode ......................................................................................................................28
...............................................................................................30
 .....................................................................30
........................................................31
...................................................................................................................................32
.................................................................................................................32
.............................................................33
 .............................................................................34
...............................................................................................................35
....................................35
............................................36
......................................................37
 .............................................................................................39
.......................................................................................40
 .................................................................................41
.................................................41
........................................................................................42
Directories ...................................................................................................................... 44
Directory .................................................................................................................................44
 ...............................................................................................44
........................................................................................................44
 .............................................................................................................45
Outgoing identity ........................................................................................................45
Group ............................................................................................................................45
..........................................................................................................................45
..........................................................................46
Adding new entry manually .....................................................................................46
...............................................................................46
Adding current caller ................................................................................................47
 ...........................................................................................................47
 ................................................................................................47
Deleting an entry .......................................................................................................48
.............................................................49
Adding new entry .......................................................................................................49
Editing an entry ..........................................................................................................50
..............................................................................51
........................................................................................51
Deleting whole directory ...............................................................................................51
 .....................................................................................51

4
 .............................................................................................................52
 ..................................................................................................................................52
 ............................................................................................................................52
Using the phone ............................................................................................................. 53
...........................................................................................................................53
 ...............................................................53
 .......................................................................................53
........................................................................................................................53
........................................................................................................................53
Speakerphone ............................................................................................................53
or...............................................................53
...................................................................................54
Auto dial .......................................................................................................................54
Redialing ......................................................................................................................54
...................54
 ...................................................................54
 ...............................................................54
Speed dialing ..............................................................................................................55
 ...................................................................................55
Call completion ..........................................................................................................55
......................................................................56
 ......................................................................................................................57
 .....................................................................................57
.......................................................................................57
...........................................................................57
Call waiting .......................................................................................................................58
.............................................................................................................................59
Hold ....................................................................................................................................59
One call on hold ..........................................................................................................59
...............................................................................................60
 .......................................................................................................................61
..............................................................................................61
 ................................................................................61
............................................................................................................62
 ......................................................................................................62
 .............................................................................................................64
..................................................................................................................65
 ...........................................................................................................................65
..................................................................................................................................66
................................................................................67

5
 ...........................................................................67
Manually ............................................................................................................................67
Automatically ...................................................................................................................68
 ...........................................................................................68
 .....................................................................................................................69
 .....69
............................................................................................70
......................................70
Conguring the function keys ....................................................................................... 71
.........................................................................................71
 ........................................................................................73
 ....................................................................................................73
.......................................................................................74
........................................................74
 ..................................................75
.....76
Example 3, Speed dialing ..............................................................................................77
 ............................................78
Customizing the phone settings ................................................................................... 79
...............................................................................................................79
 ...................................................................79
........................................................................................................81
.........................................................................................................82
Date ....................................................................................................................................82
Time ...................................................................................................................................83
Time zone ...............................................................................................................................83
 .............................................................84
...............................................................................................................84
.................................................................................................85
 ...............................................................................................................................85
............................................................................................................85
 .....................................................................................................................86
Call completion .....................................................................................................................87
Call waiting ............................................................................................................................88
Hiding my caller ID ...............................................................................................................89
.................................................................................................90
 .................................................................................................................90
Speed dial ..............................................................................................................................91

6
Software update ............................................................................................................. 93
Manual update .......................................................................................................................93
..................................................................................................................93
Troubleshooting ............................................................................................................. 94
Reboot .....................................................................................................................................94
Hard reboot ............................................................................................................................94
........................................................................................................94
 ..........................................................................................................................94
Manual initialization .............................................................................................................94
Contacting Snom Support ...................................................................................................95
 .....................................................................................................................................95
Appendix 1 - Display Symbols and Icons ..................................................................... 97
 ............................................................................97
 ...............................................................................................................99
Appendix 2 - Status Messages ..................................................................................... 100
Appendix 3 - Wireless Module .................................................................................... 101
.............................................. 101
.................................................................................................................................. 101
Unpairing ............................................................................................................................. 102
..................................................................................... 102
...................................................................................... 103
....................................................... 103
............................................................ 103
..................................................................................... 104
............................................................................. 104
Turning on Voice Dialing ........................................................................................ 104
Dialing ....................................................................................................................... 104
......................................................................... 104
............................................................................................................. 104
 ......................................................................................... 105
Muting the Microphone ............................................................................................... 105
Appendix 4 - Wall mounting.......................................................................................... 107
Appendix 5 - Programmable Functions ..................................................................... 108
..................................................................................... 108
ey Events .................................................................................................................. 112
Appendix 6 - GNU General Public License................................................................... 114

7
D785 / D785N User Manual Copyright, Trademarks, GPL, Disclaimers
Copyright, Trademarks, GPL, Legal Disclaimers
© 2021 Snom Technology GmbH























go to 


8
D785 / D785N User Manual Safety, Disposal, Cleaning of Product
Important information



Safety instructions

• 


• 

• 
• 


• 

• 

• Warning: 

SELV (Safety Extra Low Voltage) compliance

Warning:           




9
D785 / D785N User Manual Safety, Disposal, Cleaning of Product
Standards conformance
D785




FCC ID: EW780-S006-00


IC ID: 1135B-80S00600
.



D785N









Product specications
• Safety
• Certication: FCC  — D785 only, not D785N
— D785 only, not D785N
• CE Mark
• Ethernet: 
• Compatible 

10
D785 / D785N User Manual Safety, Disposal, Cleaning of Product
• Power: 

◦
◦
• Connectors:
◦
◦
◦1 x USB 2.0, type A
◦
◦
Disposal of the device




For countries outside the European Union


Cleaning


Additional information for the U.S.A.
FCC part 15













11
D785 / D785N User Manual Safety, Disposal, Cleaning of Product
WARNING


RF Radiation Exposure


Caution

Consumer Information
a. 


company.
b. 

c. 




d. 



e. 


 
Snom Technology GmbH



g. 

h. 

i. NOTICE


j. 
NOTICE



12
D785 / D785N User Manual Safety, Disposal, Cleaning of Product
Additional Industry Canada information
This Class A digital apparatus complies with Canadian requirements: CAN ICES-3 (A)/NMB-3(A).









13
D785 / D785N User Manual Setting up the Phone
Setting up the phone
Delivery Content
GNU



Guide
 
 
 
 
Ethernet cable
 
Attaching and detaching the footstand

Note: 
into the connector labelled " 
guide.
1. 
2. 

14
D785 / D785N User Manual Setting up the Phone
3. 
4. 
Wall mounting
See .
Rotating the tab of the cradle




the wall.
Fig./Abb. 1 Fig./Abb. 2 Fig./Abb. 3
1. 
2. 
3. 


15
D785 / D785N User Manual Setting up the Phone
Connecting the phone





EHS
 

 Optional



• 


hook up the plug to the wall outlet.
• 


16
D785 / D785N User Manual Setting up the Phone
Connecting a headset

• 
 .
Note: 

• 
◦
1. Connect the plug labeled D3xx/D785
EHS Adapter to the jack marked EHS on the D785, and the plug labeled EHS box to


.
2. 

3. 
audio jack labeled 

◦


Attention: VID=0a12:PID=100d:HOOK=38/1
8.7.2.11 and higher.
 
AdvancedAudio

?
?
 
AdvancedAudio

??



17
D785 / D785N User Manual Setting up the Phone
Initializing and registering the phone
Prerequisites

• A broadband internet connection.
• 

• 





• 
• 
• 



.
Initialization

initialize.
Note:            

 


 and 
 .
1.  or 
 
2. 


18
D785 / D785N User Manual Setting up the Phone
Fig. 1 Fig. 2
◦ or 
 or 

◦ 

◦ 

◦ 
3. 

◦ or 
◦ 

◦ 

◦ 
4. 

19
D785 / D785N User Manual Setting up the Phone
5.  .
Note: See   

6.  .
7. 
 .
 

Note:   or and the phone

             


Infobar with date& time
Identity

20
D785 / D785N User Manual Setting up the Phone
What to do if initialization and registration are unsuccessful



1. "Opening the

2. 

Note: 




Correcting the clock


• "Time zone" on page 83.


Default formats:
• Time"Time" on page 83.
• Date
"Date" on page 82.