SpectraLink 7420 User manual

Spectralink 7420 and Spectralink 7440
User Guide
14088700 version 13, K009, K010
September, 2013

Copyright Notice
© 2013 Spectralink Corporation All rights reserved. SpectralinkTM, the Spectralink logo and the
names and marks associated with Spectralink's products are trademarks and/or service marks of
Spectralink Corporation and are common law marks in the United States and various other
countries. All other trademarks are property of their respective owners. No portion hereof may be
reproduced or transmitted in any form or by any means, for any purpose other than the recipient's
personal use, without the express written permission of Spectralink.
All rights reserved under the International and pan-American Copyright Conventions. No part of
this manual, or the software described herein, may be reproduced or transmitted in any form or by
any means, or translated into another language or format, in whole or in part, without the express
written permission of Spectralink Corporation.
Do not remove (or allow any third party to remove) any product identification, copyright or other
notices.
Notice
Spectralink Corporation has prepared this document for use by Spectralink personnel and
customers. The drawings and specifications contained herein are the property of Spectralink and
shall be neither reproduced in whole or in part without the prior written approval of Spectralink, nor
be implied to grant any license to make, use, or sell equipment manufactured in accordance
herewith.
Spectralink reserves the right to make changes in specifications and other information contained
in this document without prior notice, and the reader should in all cases consult Spectralink to
determine whether any such changes have been made.
NO REPRESENTATION OR OTHER AFFIRMATION OF FACT CONTAINED IN THIS
DOCUMENT INCLUDING BUT NOT LIMITED TO STATEMENTS REGARDING CAPACITY,
RESPONSE-TIME PERFORMANCE, SUITABILITY FOR USE, OR PERFORMANCE OF
PRODUCTS DESCRIBED HEREIN SHALL BE DEEMED TO BE A WARRANTY BY Spectralink
FOR ANY PURPOSE, OR GIVE RISE TO ANY LIABILITY OF Spectralink WHATSOEVER.
Spectralink Corporation,
2550 55th Street,
Boulder CO 80301,
USA
Spectralink Europe ApS,
Langmarksvej 34,
8700 Horsens,
Denmark

Getting Started
Handset Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Charger Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Battery Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Battery Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Overview of Your Spectralink 7420/Spectralink 7440 Handset 6
Basic Operations
Turning the Handset On or Off . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
During Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Using the Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Speed dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Date and Time Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Navigating the Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
List of Menu Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Using the Alphanumeric Keyboard . . . . . . . . . . . . . . . . . . . . . . 14
Redialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Checking the Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Profile set-up
Setting up the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Subscription and Login
To Create a Subscription . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Auto Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Removing Subscriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Changing Startup Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Messages
External Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
MSF Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Sending and Receiving Messages . . . . . . . . . . . . . . . . . . . . . . 22
Advanced settings
To Select a New Advanced Settings Profile . . . . . . . . . . . . . . . 25
Troubleshooting
Technical information
Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Size and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Power Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
International Regulatory and Product Information . . . . . . . . . 29
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Intrinsic Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Battery Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Spectralink Product Warranty Statement . . . . . . . . . . . . . . . . . 35
END-USER LICENSE AGREEMENT FOR SPECTRALINK SOFTWARE 36

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Chapter 1: Getting Started
Handset Safety Information
Never use your handset under the following conditions:
•in the vicinity of electrical detonators
•in shielded rooms
•in areas where radio transmission is forbidden
Do not place a handset near:
•water, moisture or damp areas
•heat sources, direct sunlight or unventilated areas
•devices which generate strong magnetic fields such as electrical appliances, fluorescent
lamps, computers, radios, televisions or fax machines
•areas where the handset can be covered, its ventilation impaired, liquid spilled on the unit or
objects inserted into the handset through any openings.
•areas with temperature extremes
Check for small metal objects in the handset earpiece and mouthpiece before using the handset.
Do not store or locate flammable liquids, gases, or explosive materials in the same compartment
or vicinity as the cordless handset, its parts or accessories.
Charger Information
One type of charger can be used for the handset.
The part numbers for the Spectralink 7420 and Spectralink 7440 charger and power supply unit
are the following:
Warning
Excessive use of earphones and headphones can cause hearing loss.

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•Charger part number: 8464 2462
•Power Supply Unit part number: 8464 2602
Battery Information
The battery is connected to the handset when it is shipped from the factory. To change the battery
you must unscrew the plate on the rear of the handset to access the battery compartment.
To remove the battery cover, use a normal screw driver. Insert it into the small crack behind the
blind cover and break to open the handset.
You can find the product label, including the CE logo, in the battery compartment.
The only battery that can be used for the Spectralink 7420 and Spectralink 7440 handset is the
following:
•Battery part number: 8474 3411.
Charging the Battery
When you charge the battery for the first time, you must leave the handset in the charger for 14-16
hours for the battery to be fully charged.
During normal operation, it takes approximately 3.5 hours to charge the handset from completely
discharged to its full capacity.
Place the handset in the charger. When the handset is turned on, the display shows the charging
status in line 3.
For correct charging, ensure that the room temperature is between 0°C and 25°C. Do not place
the handset in direct sunlight. The battery has a built-in heat sensor which will stop the charging
if the battery temperature is too high.
When the handset is placed in the charger it reacts normally to incoming calls, it does not vibrate,
and B-answer is inactive (B-answer is also called Automatic Answer). If the battery is fully
discharged, up to 10 min. may pass before charging begins and the handset can be turned on.
When charging begins, the status is shown in the 3rd line of the display and the LED flashes
slowly.
It is necessary to recharge the battery when the display shows BATTERY LOW, or if it cannot be
turned on. The LED flashes at a low frequency while charging and lights constantly when the
charging is finished. The display goes back to normal mode when fully charged.
Note
The charger can only by used with this specific power supply unit.

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Battery Capacity
The capacity of the battery depends on the use of backlight and talk time.
•Battery capacity
—Active talk time: up to 15 hours
—Standby time: up to 150 hours
Battery Disposal
Visit http://www.spectralink.com/battery-reycling for further guidance on battery recycling.

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Overview of Your Spectralink 7420/Spectralink 7440
Handset
B
A
C
D
E
F
LED
Heaqdset connector
G
H
I
J
Alarm button
Volume control
Display: Shows call
information, status icons
and menu options

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Table 1 Handset Elements
A < REDIAL
•After a digit: delete last digit.
•Long press: delete all
•From standby text: Redial Menu
B>BOOK-
•Menu: right, Cursor right,
•After a digit: Store number in telephone book
•From standby text: Telephone book read
C Confirmation key
•Mute microphone
•Mute ringer when ringing
•Long key press turns off phone
D ON/OFF HOOK key
•Also used as turn ON key
E Alphanumeric Keyboard, 0-9
•Digits or letters in alphanumeric mode (names and messages)
FSILENT
G Keyboard LOCK
•- * (Change from pulse to DTMF on KIRK Wireless Server), Long =
pause (-), extra long: change from pulse to DTMF (a T appears in the
display, GAP standard)
•Choose uppercase or lowercase letters in alphanumeric mode
H Internal calls
•If residential systems: Internal calls off hook
•(not used on Spectralink DECT Server and Spectralink IP-DECT
Server)
•Turns loudspeaker on and off in off hook (only Spectralink 7440)
I Recall (MAIL)
•If off hook: Recall.
•If on hook: Read or write
JMENU
•Go to menu structure or exits the menu structure. (Escape or NO)
•√, MUTE- Confirmation (YES) or jump to next level in the menu. In off
hook: Mute microphone In on hook: Mute ringer. Long key press turns
the handset OFF

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Chapter 2: Basic Operations
Turning the Handset On or Off
•ON: Press key for 1/2 second.
When the handset is turned on,the symbol is shown in the lower left corner of the display, if
the handset is subscribed to a system.
•OFF: Press the √key (MUTE) for 3 seconds.
When the handset has been outside the coverage area, it can take up to 30 seconds before the
handset is back on the system after it has re-entered the coverage area.
Making Calls
To make and receive calls, the handset must be subscribed to a system.
To Dial Off Hook (Dial Directly)
1Press to make a call. The icon in the display flashes until connection is established.
2Dial number.
3Press to terminate the call.
To Dial On Hook (Pre-Dial)
1Dial number.
4Press to make a call. The icon in the display flashes until connection is established.
2Press to terminate the call.
To Dial from the Telephone Book
1Press the >key (BOOK) to enter the telephone book.
2Search for the number either by using the <or >keys or by pressing the first letter in the
name by using the digits 1 - 9.
3Press the key. The icon in the display flashes until connection is established.

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To Redial:
Redial / CLIP (CLIP = Calling Line Identification Presentation)
1Press the <key (REDIAL) to enter the redial/CLIP stack
2Scroll to the desired number by using the <or >keys. Redial numbers are marked with
REDIAL or name. CLIP numbers are marked either with CLIP or the name of the person who
called.
3Press the key. The icon in the display flashes until connection is established.
Using the Handset in Residential Systems: (not on Spectralink DECT Server)
Internal Call Post-dial:
1Press the INTkey. The icon in the display flashes
2Dial the number of another handset on the base station. The icon in the display flashes
until connection is established.
Internal Call Pre-dial:
(not on Spectralink DECT Server and Spectralink IP-DECT Server)
•Press the number of another handset on the base station. Press the INTkey. The icon in
the display flashes until connection is established.
Answering Calls
When the handset rings, the LED flashes fast and the display shows the CLIP (if presented). If it
is an external call (or if no CLIP) the display shows INCOMING CALL.
•Press to answer a call when your handset rings.
You can stop the ring signal without answering the call.
•Press √key (mute) and the ring signal is muted. Display shows: RINGER MUTED.
During Calls
Volume Regulation:
Use the two keys placed on the right side of the handset for volume control.
Note
If the Date and Time function is supported, then date and time of the incoming or outgoing call
is shown in the CLIP/Redial stack on the 4th line of the display. See Chap. Date and Time
Function for more information.

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Microphone Mute:
•Press the √key (MUTE), MIC. MUTED is showed in the display.
•Press the √key (MUTE) to enable the microphone again.
Transferring the Call to Another Handset:
1Press the Rkey, and dial the new number.
2Press the key and the call is transferred to the other handset.
Using the Phone Book
You can store numbers and names in your phone book. The book can store up to 200 numbers
with name. You can view and edit the phone book during a call.
•You access the phone book by either pressing the>key (BOOK) or pressing MENU and
scrolling to MENU PHONE BOOK.
To Add a New Contact
1When on hook, press the number to be stored (max. 24 digits.)
2Press the >key (BOOK) followed by the √key.
3Enter the name using the digits 1 - 9 followed by the √key.
After storing, the telephone returns to standby mode. If the display shows MEMORY FULL, you
have to delete one or more contacts from the telephone book.
To Delete a Contact
1Press the >key (BOOK).
2Scroll to the contact to delete using the < > keys, and then press √.
3Scroll to DELETE and press √.
To Edit Name and Number
You can edit the name and number of a contact in phone book.
1Press the >key (BOOK).
2Scroll to the contact to edit using < > keys, and then press √.
3Scroll to EDIT NO√or EDIT NAME√, and then press √.
4Edit Name/Number using the alphanumeric keyboard.

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To Dial from Phone Book
1Press the >key (BOOK).
2To find a name:
Scroll until you reach the desired name using < > keys
-OR
Press the first letter of the name using the alphanumeric keyboard.
3Call the contact by pressing the key.
Speed dial
To use the speed dial function, set LONG KEY to SPEED DIAL. The speed dial list holds a
maximumof 11 speed dial numbers. The numbers can contain up to 23 digits.
•To call a number from the speed dial list, long key press one of the number keys (0-9)
-OR
Press the alarm button key.
If no number is assigned to the key you can enter a new number. The number is added to the
speed dial list automatically.
To Store a Number in the Speed Dial List.
1Press MENU.
2Scroll to MENU SPEED DIAL using the <or >keys, and then press √.
3Use the <or >keys to scroll between the list numbers.
4Enter the number and then press √. After storing the number, the telephone goes back to
standby mode.
Delete or Change a Number in the Speed Dial List
1Press MENU.
2Scroll to MENU SPEED DIAL using the <or >keys, and then press √.
3Use < or > keys to scroll to the preferred number, and then press √.
4Use the <key to delete the existing number, and then press √.
-OR
Enter a new number and then press √.
Date and Time Function
The Date and Time function requires the use of a Spectralink DECT Server or Spectralink
IP-DECT Server and special software in the main system. Date and time is only displayed if CLIP
feature is supported by the PBX.

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If the Date and Time function is supported, a clock is shown in the display. The clock shows the
time with an accuracy of +/- 1 minute.
If the Date and Time function is supported, then date and time of the incoming or outgoing call is
also shown in the CLIP/Redial stack on the 4th line of the display. An icon + date and time shows
the status of the call.
•If the call is missed, the date and time is displayed: 29/03 20:28
•If the incoming call is received, the date and time is displayed: 29/03 20:28
•If the outgoing call is successful, the date and time is displayed: 29/03 20:28
Language
There are 10 predefined languages in the handset: English, German, French, Italian, Spanish,
Dutch, Portuguese, Swedish, Danish and Norwegian.
To Select a Language
1Press MENU.
2Use the < or > keys to scroll to the MENU PROFILE SET UP,and then press √.
3Scroll to SET PROFILE LANGUAGE, and then press √.
4Scroll to the desired language, and then press √.
5To exit the menu, press MENU.
6If an 11th language is present this will be shown. This language is a specific dealer language
and is factory programmed
Navigating the Menu
•Press the MENU key, to enter or exit the menu structure. It has to be used if a NO or CLEAR
is wanted in the menu structure. To navigate while in Menu:
—< key (REDIAL): left,
Cursor left
—< key (BOOK): left,
Cursor right
—√key (MUTE): Confirmation (YES) or jump to next level in the menu.
•Press the √key, to jump to a lower level in the menu. When the lowest menu level is reached,
the setting is stored, and the menu jumps to a higher level. It has to be used if a YES is wanted.
List of Menu Functions
In the following you will find a list of the different menu functions. The list gives a quick overview
where to find the desired function of the handset.

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Overview
Profile Set-up
1 ringer tone
2 Ringer vol
3 Key Click
4 Vibrator (Spectralink 7440 only)
5 B-answer (Auto answer)
6 Start volume
7 out of range
8 Auto keylock
9 Language
10 Backlight
11 Advanced
- Auto Hook
- Any Key Answer
- Long Key
- Long Key time
- A. Key Delay
- LS on B-answer
- Standby text
- Headset alert
- Headset volume
-Off Hook MSF
Ext. Service
Battery
1 Battery capacity
Phone book
Redial
Mail

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Speed Dial
Login
1 Select Login
2 Subscription Create
3 Subscription remove
MSF functions
Shortcuts
The following menus can be accessed directly:
•The Phone book Menu: press the > key (BOOK)
•The Redial Men: press the <key (REDIAL)
•The Mail Menu: press the R key (MAIL)
Using the Alphanumeric Keyboard
The dialling keys (0-9) are used for writing the name to be placed in the telephone book. By
pressing the keys a certain number of times the related letters or digits appear in the display.
Spaces are made by using the 0 key. The √key switches between uppercase and lowercase
letters. The arrows move the cursor. The left arrow is also used for deleting (hold for 1 sec.) =
delete. New letters can be inserted.
Change of key press and pauses lasting more than 1 second automatically moves the cursor to
next position.
The 4th line of the display shows the possible alphanumeric keys.
Key Capital letter Small letter
1 ? ! 1 - + * / = & ( ) % ¿ ¡ ? ! 1 - + * / = & ( ) % ¿ ¡
2 A B C 2 Ä Å À Á Ã Æ Ç a b c 2 ä å à á ã æ ç
3 D E F 3 È É Ê Ë d e f 3 è é ê ë
4 G H I 4 Ì Í Î Ï g h i 4 ì í î ï
5 J K L 5 j k l 5
6 M N O 6 Ñ Ö Ò Ó Ô Õ Ø m n o 6 ñ ö ò ó ô õ ø
7 P Q R S 7 ß p q r s 7 ß
8 T U V 8 Ü Ù Ú Û t u v 8 ü ù ú û
9 W X Y Z 9 w x y z 9
0 [Space] , . 0 : ; _ " ' ˆ ˜ [Space], . 0 : ; _ " ' ˆ ˜
* A ->a A->a
# # @ E $ £ ¥ § < > { | } [ \ ] # @ E $ £ ¥ § < > { | } [ \ ]

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Redialing
The handset has maximum 10 redial numbers and 10 Caller ID/MISSED CALL numbers placed
in the same stack. Each number is only represented once and listed from the latest to the oldest.
To Enter the Redial Menu
1Press <key (REDIAL).
2Scroll through the dialed numbers using the <and >keys
3Press to make a call.
-OR-
1Press Menu to enter main menu.
2Scroll to MENU Redial and press √.
3Scroll through the dialed numbers using the <and >keys.
4Press to make a call.
Numbers are named REDIAL, CLIP or with the name.
Missed Call
If you missed a call, the LED flashes slowly and the display shows MISSED CALL.
•Press the < key (REDIAL) to see the missed call.
•Press to call back.
If no number (no clip) is represented by a call only the LED flashes slowly afterwards.
Delete a CLIP or a REDIAL:
1Press <key (REDIAL).
2Scroll through the dialed numbers using the <and >keys press √
3Scroll to the name/number and press √twice
4The name/number is now deleted.
Delete all Name and Numbers:
1Press <key (REDIAL).
2press √
3Scroll to Delete all, and press √

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To Store a Number:
1Press < key (REDIAL).
2Scroll through the dialed numbers using the <and >keys, and press √
3Scroll to Store no. press √.
4Write the name using the digits 1 - 9 (See chap. Alphanumeric keyboard).
If number is stored, it is moved to the telephone book.
To Edit the CLIP or REDIAL
1Press <key (REDIAL).
2Scroll through the dialed numbers using the < and >keys
3Find the number you wish to edit and press the digits you want to add to the number, for
example, prefix = O.
Checking the Battery Status
In the Battery Menu you can check the battery status. To read he correct status, you have to
remove the handset from the charger for at least one hour.
To View Battery Capacity
1Press Menu to enter main menu.
2Scroll to MENU Battery and press √.
3The the current status of the battery capacity is displayed
4Press √to return to the menu system or press MENU to quit.
The indication on the display is not necessarily an exact reflection of the remaining speech time,
but only an indication of the voltage on the battery.

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Chapter 3: Profile set-up
The Profile set-up menu offers you the opportunity to customize the handset according to your
needs.
Setting up the Handset
To set-up the handset press MENU. You are now able to switch between the different settings.
Press √when you find the setting you wish to change (or see). Change the setting according to
your needs, confirm with √and you automatically go to the next setting. Press MENU to finalize
the setup.
To Choose a New Setting for Your Profile Set-up:
1Press Menu to enter main menu.
2Scroll to Profile set-up and press √.
3Scroll to the setting you wish to change and press √. You automatically go to the next setting
4When you have finished changing the settings press MENU to finalize the setup.
You can change the following settings:
• Ringertone: Scroll through the 9 different ringertones using < and >. Confirm with √.
• Ringer Vol: Turn the volume up and down using <and >. Confirm with √.
• Key click: Turn the volume up and down using <and >. Confirm with √.
• Vibrator: Can be turned on/off using < and >. Confirm with √(only available with Spectralink
7440).
• B-answer (Auto Answer): Can be turned on/off using <and >. Confirm with √. When turned
on, the telephone automatically goes off hook when ringing. If subscribed to a Spectralink
solution, it automatically goes on hook when calls are terminated.
B-answer is inactive when handset is placed in the charger.
Remark: Automatic on-hook is only reliable under defined conditions related to the interface
settings between the Spectralink Wireless Server and the PBX.
• Start Vol: Start volume can be adjusted using < and >. Confirm with √.
• Out of range: The out of range indication can be turned on/off using < and >. Confirm with √.
With the out of range indicator turned on, a beep will appear when the telephone is moving out
of range of the base station, and OUT OF RANGE will appear in the display.
• Auto keylock: The auto keylock function can be turned on/off using < and >. Confirm with √.
With auto keylock turned on the handset will automatically lock the keys after 30 seconds.
Press MENU * to activate the keys again.
• Language: see Language.

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• Backlight: Can be turned on/off using < and >. Confirm with √
• Advanced: see Chap. Advanced settings