SpectraLink 80-Series User manual

1725-86203-000 Rev: G
October 2013
Spectralink 80-Series Handset
User Guide
with Spectralink Radio Protocol (SRP)

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October 2013 2
Copyright Notice
© 2007-2013 Spectralink Corporation All rights reserved. SpectralinkTM, the Spectralink logo and the
names and marks associated with Spectralink’s products are trademarks and/or service marks of
Spectralink Corporation and are common law marks in the United States and various other countries. All
other trademarks are property of their respective owners. No portion hereof may be reproduced or
transmitted in any form or by any means, for any purpose other than the recipient’s personal use, without
the express written permission of Spectralink.
All rights reserved under the International and pan-American Copyright Conventions. No part of this
manual, or the software described herein, may be reproduced or transmitted in any form or by any
means, or translated into another language or format, in whole or in part, without the express written
permission of Spectralink Corporation.
Do not remove (or allow any third party to remove) any product identification, copyright or other notices.
Notice
Spectralink Corporation has prepared this document for use by Spectralink personnel and customers.
The drawings and specifications contained herein are the property of Spectralink and shall be neither
reproduced in whole or in part without the prior written approval of Spectralink, nor be implied to grant any
license to make, use, or sell equipment manufactured in accordance herewith.
Spectralink reserves the right to make changes in specifications and other information contained in this
document without prior notice, and the reader should in all cases consult Spectralink to determine
whether any such changes have been made.
NO REPRESENTATION OR OTHER AFFIRMATION OF FACT CONTAINED IN THIS DOCUMENT
INCLUDING BUT NOT LIMITED TO STATEMENTS REGARDING CAPACITY, RESPONSE-TIME
PERFORMANCE, SUITABILITY FOR USE, OR PERFORMANCE OF PRODUCTS DESCRIBED
HEREIN SHALL BE DEEMED TO BE A WARRANTY BY SPECTRALINK FOR ANY PURPOSE, OR
GIVE RISE TO ANY LIABILITY OF SPECTRALINK WHATSOEVER.
Warranty
The Product Warranty and Software License and Warranty and other support documents are available at
http://support.spectralink.com.
Contact Information
US Location Denmark Location
800-775-5330 [phone]
Spectralink Corporation Spectralink Europe ApS
2560 55th Street Langmarksvej 34
Boulder, CO 80301 8700 Horsens
[e-mail] [e-mail]

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Contents
Chapter 1: About this Guide ................................................. 7
Spectralink Model Numbers............................................................................................. 7
Product Support ............................................................................................................... 7
Spectralink References .................................................................................................... 8
Specific Documents......................................................................................................... 8
Conventions Used In This Document.............................................................................. 9
Icons ............................................................................................................................... 9
Typography....................................................................................................................10
Chapter 2: Getting Started...................................................12
Overview...........................................................................................................................12
Battery Packs...................................................................................................................12
Indications of low battery................................................................................................13
Battery Pack removal and replacement..........................................................................13
Notes on Battery Packs..................................................................................................13
Features of your Spectralink 80-Series Handset...........................................................15
The Handset Display........................................................................................................17
Status Icons ...................................................................................................................17
Softkeys .........................................................................................................................18
NavOK Functions...........................................................................................................19
Menus............................................................................................................................19
Config menu...................................................................................................................19
Line menu ......................................................................................................................19
FCN menu......................................................................................................................20
Handset Modes................................................................................................................20
Standby mode (on-hook)................................................................................................20
Active mode (off-hook) ...................................................................................................20
Push-to-talk (PTT) mode................................................................................................20
Configuration menu mode..............................................................................................21
Message alert mode.......................................................................................................21
Accessories......................................................................................................................21
Carrying Options ............................................................................................................21
Headsets........................................................................................................................21
Chapter 3: Customizing your Handset....................................22
Config Menu.....................................................................................................................22
Default settings...............................................................................................................25
Toggle options................................................................................................................25
Lock Keys.........................................................................................................................25

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User Profiles.....................................................................................................................26
Set as Active..................................................................................................................26
Ring Settings..................................................................................................................26
Noise Mode....................................................................................................................27
Ring in Headset/Speaker................................................................................................27
Warning Tones...............................................................................................................27
Key Tones......................................................................................................................27
Phone Settings.................................................................................................................28
Extension Info ................................................................................................................28
Keypad Autolock ............................................................................................................28
Display Contrast.............................................................................................................28
Use Hearing Aid.............................................................................................................28
Startup Song Play/Inhibit................................................................................................28
Predial............................................................................................................................28
Push-to-Talk (PTT)...........................................................................................................29
Default Channel..............................................................................................................29
Subscribed Channels .....................................................................................................29
PTT Audio Volume.........................................................................................................29
PTT Tone Volume..........................................................................................................29
PTT Vibrate....................................................................................................................29
System Info ......................................................................................................................30
Phone IP Address ..........................................................................................................30
Gateway IP Address.......................................................................................................30
Firmware Version...........................................................................................................30
Emergency Dial..............................................................................................................30
Chapter 4: Using Basic Features...........................................31
Turn the Handset On......................................................................................................31
Turn the Handset Off......................................................................................................32
Lock the Keypad.............................................................................................................32
Unlock the Keypad.........................................................................................................32
Place a Call....................................................................................................................32
Place an Emergency Call...............................................................................................32
Answer or Reject a Call..................................................................................................33
Place a Call on Hold/Resume Call..................................................................................33
Answer a Second Call....................................................................................................33
Clear Forwarding on a Line ............................................................................................33
Redial the Last Number you Dialed................................................................................34
Silence the Ringing ........................................................................................................34
Change the Ring Volume ...............................................................................................34
Adjust the Speaker Volume............................................................................................34
Adjust the Headset Volume............................................................................................35
Mute/Unmute a Call........................................................................................................35

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End a Call.......................................................................................................................35
Change the Profile..........................................................................................................35
Open the Config Menu ...................................................................................................35
Turn on the Backlight......................................................................................................35
Chapter 5: Using Advanced Features.....................................36
Place a Second Call.......................................................................................................36
Place a Call on a Different Line......................................................................................36
Listen to Voicemail.........................................................................................................36
Activate Installed Custom Applications...........................................................................36
Use the Phonebook and Speed Dial...............................................................................37
Search for a phonebook entry ........................................................................................37
View a phonebook entry.................................................................................................37
Edit a phonebook entry...................................................................................................38
Dial phonebook number .................................................................................................38
Enter a new name and number in the phonebook ..........................................................38
Delete a phonebook entry ..............................................................................................38
Open the speed dial list from standby.............................................................................38
Make a speed dial call....................................................................................................39
Assign a speed dial number...........................................................................................39
Chapter 6: Using Push-to-Talk..............................................41
Make a PTT Call.............................................................................................................42
Respond to a PTT Call...................................................................................................42
End a Wait Period ..........................................................................................................42
Select a Different PTT Channel......................................................................................42
End One PTT Call and Start another on a Different Channel..........................................42
Receive a PTT Call while on a Telephone Call...............................................................42
Use PTT Vibrate.............................................................................................................42
Transmit on the Priority Channel ....................................................................................43
End a PTT Call...............................................................................................................43
Change the PTT Volume................................................................................................43
Answer a Telephone Call during a PTT Transmission....................................................43
Start a Telephone Call during a PTT Transmission ........................................................43
Turn off PTT...................................................................................................................43
Subscribe to additional PTT channels ............................................................................43
Chapter 7: Charger Options.................................................44
Charger Models................................................................................................................44
Install the Charger..........................................................................................................44
Charging Status Indicators.............................................................................................45
Single Charger.................................................................................................................46

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Dual Charger....................................................................................................................47
Quad Charger...................................................................................................................48
Appendix A: Cleaning and Drying the Handset .........................49
Appendix B: Safety Information............................................51
Industry Canada Notice...................................................................................................51
Chargers and Battery Packs ...........................................................................................51
Handsets ..........................................................................................................................52
Operational Warnings.....................................................................................................53
Electromagnetic Interference and Compatibility...........................................................54
Facilities.........................................................................................................................54
Pacemakers...................................................................................................................54
Other Medical Devices ...................................................................................................54
Use While Driving...........................................................................................................54
FCC Statement...............................................................................................................55
Specific Absorption Rate (SAR) Information: Spectralink 80-Series Wireless
Handsets ..........................................................................................................................55
Handset operation normal position.................................................................................56

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Chapter 1: About this Guide
Thank you for choosing the Spectralink 80-Series Handsets with Spectralink Radio Protocol
(SRP)1. These handsets provide business telephony features and functions such as multiple call
appearances, call hold, transfer, and conference over your Local Area Network. Your handset
can call other telephone numbers and extensions within your facility as well as any external
telephone number. Your handset will only work within your facility when it is in contact with the
LAN. It will not work beyond the coverage area of the wireless LAN. Contact your system
administrator if you have questions about your facility’s boundaries.
In this User Guide, you will find everything you need to quickly use your new handset. If you
have questions about features and functions customized for your facility, contact your system
administrator. Please read the Safety section in this guide before you set up and use the
Spectralink 80-Series Handset.
Spectralink Model Numbers
This document covers the following registered model numbers:
802X (Spectralink 8020 Handset)
803X (Spectralink 8030 Handset)
PBP0850 (Standard Battery Pack)
PBP1300 (Extended Battery Pack)
PBP1850 (Ultra-Extended Battery Pack)
PCS1850 (Desktop Charger)
PCD1850 (Dual Charger)
PCQ1850 (Quad Charger)
Product Support
Spectralink wants you to have a successful installation. If you have questions please contact the
Customer Support Hotline at 1-800-775-5330.
The hotline is open Monday through Friday, 6 a.m. to 6 p.m. Mountain time.
For Technical Support: mailto:[e-mail]
For Knowledge Base: http://support.spectralink.com
1SRP is Spectralink's proprietary signaling protocol used by the Spectralink 80-Series Handsets to send and receive telephone calls
over the telephony system installed in your facility.

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For Return Material Authorization: mailto:[e-mail]
Spectralink References
All Spectralink documents are available at http://support.spectralink.com.
To go to a specific product page:
Select the Product Category and Product Type from the dropdown lists and then select the
product from the next page. All resources for that particular product are displayed by default
under the All tab. Documents, downloads and other resources are sorted by the date they were
created so the most recently created resource is at the top of the list. You can further sort the
list by the tabs across the top of the list to find exactly what you are looking for. Click the title to
open the link.
Specific Documents
Spectralink 80-Series Handset Administration Guide for SRP

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Spectralink 80-Series Regulatory Information
Conventions Used In This Document
Icons
Icons indicate extra information about nearby text.
Warning
The Warning icon highlights an action you must perform (or avoid) to avoid exposing
yourself or others to hazardous conditions.
Caution
The Caution icon highlights information you need to know to avoid a hazard that
could potentially impact device performance, application functionality, successful
feature configuration and/or affect handset or network performance.
Note
The Note icon highlights information of interest or important information that will help
you be successful in accomplishing a procedure or understanding a concept.
Tip
The Tip icon highlights information that may be valuable or helpful for users to know,
such as special techniques, shortcut methods, or information that will make user
tasks easier to perform.
Web
The Web Info icon highlights supplementary information available online such as
documents or downloads on support.spectralink.com or other locations.
Timesaver
A time-saving tip is typically used to mention or highlight a faster or alternative
method for users who may already be familiar with the operation or method being
discussed.
Admin Tip
This tip advises the administrator of a smarter, more productive or alternative method
of performing an administrator-level task or procedure.

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Power User
A Power User Tip is typically reserved for information directed specifically at high-
level users who are familiar with the information or procedure being discussed and
are looking for better or more efficient ways of performing the task. For example, this
might highlight customization of a feature for a specific purpose.
Troubleshooting
This element can be used in any type of document and is typically used to highlight
information to help you solve a relevant problem you may encounter, or to point to
other relevant troubleshooting reference information.
Settings
The Settings icon highlights information to help you zero in on settings you need to
choose for a specific behavior, to enable a specific feature, or access customization
options.
Typography
A few typographic conventions, listed next, are used in this guide to distinguish types of in-text
information.
Convention Description
Bold Highlights interface items such as menus, soft keys, file names, and
directories. Also used to represent menu selections and text entry
to the handset.
Italics Used to emphasize text, to show example values or inputs, and to
show titles of reference documents available from the Spectralink
Support Web site and other reference sites.
Underlined blue Used for URL links to external Web pages or documents. If you
click on text in this style, you will be linked to an external document
or Web page.
Bright orange text Used for cross references to other sections within this document. If
you click on text in this style, you will be taken to another part of this
document.
Fixed-width-font
Used for code fragments and parameter names.

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This guide also uses a few writing conventions to distinguish conditional information.
Convention
Description
<MACaddress> Indicates that you must enter information specific to your
installation, handset, or network. For example, when you see
<MACaddress>, enter your handset’s 12-digit MAC address. If you
see <installed-directory>, enter the path to your installation
directory.
> Indicates that you need to select an item from a menu. For
example, Settings > Basic indicates that you need to select Basic
from the Settings menu.

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Chapter 2: Getting Started
Overview
The Spectralink 80-Series Handset is a Wi-Fi handset for workplace telephone systems. By
seamlessly integrating with the facility’s telephone system, wireless telephone users are
provided with high-quality mobile voice communications throughout the workplace, giving users
the freedom to roam throughout the workplace while providing the features and functionality of a
wired desk phone.
The handsets will only work when they are within range of the wireless access points at your
facility; they are not cellular or satellite phones.
Note
Install and charge the Battery Pack before using the Spectralink 80-Series Handset.
See the Battery Packs section below and Charger Options.
Battery Packs
Three battery pack models are available: Standard, Extended, and Ultra-Extended. The
Standard rechargeable handset Battery Pack gives you approximately four hours of talk time or
80 hours of stand-by time. Stand-by time is when the handset is turned on, but not in an active
call.
Type
Talk Time
Standby Time
Charging Time
Standard
4 hours 80 hours 2 hours
Extended
6 hours 120 hours 3 hours
Ultra-Extended
8 hours 160 hours 4 hours
Note
Talk time and standby time will vary depending on handset model, call server,
features enabled and system configuration. These are minimum estimates. Your
experience may be significantly higher.
Note
The type of Battery Pack is printed on the label. Remove the Battery Pack and view
the label to determine the type of Battery Pack you have been issued.

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Caution
Use only Battery Pack models BPL100, -200 and -300 in the Spectralink 80-Series
Handsets.
Indications of low battery
The handset will need to have its Battery Pack recharged periodically. The Battery Pack icon on
the handset display’s status row indicates the amount of charge remaining. Additionally the
handset will sound warning tones and display the Battery Low message when there are fewer
than two minutes of talk time remaining.
A melody will play when the handset is powered on for the first time after being fully charged,
unless this feature has been disabled. See your system administrator if you have questions
about the type of Battery Pack you have been issued.
When the handset is in Standby mode, the message Battery Low and a series of chirps
indicate a critically low Battery Pack charge. The handset will not work until the Battery Pack is
charged.
Caution
Take care not to short the battery contacts on the Battery Pack with metal objects
such as coins, keys or paper clips. Shorting the contacts can cause permanent
damage.
Battery Pack removal and replacement
To remove, press down on the latch on the Battery Pack on the back of the handset. The
Battery Pack releases outward.
To replace, slide the lip of the Battery Pack into the bottom of the cavity. Push the top of the
Battery Pack until it snaps into place. You should not have to force it against the handset.
Notes on Battery Packs
•Battery Pack life will vary depending on handset model and features and system
infrastructure.
•Maximum Battery Pack performance is achieved after a few charge/discharge cycles.
•If multiple Battery Packs are supplied with your handset, Spectralink recommends that
each be fully charged upon receipt to prolong battery life. Battery Packs will slowly lose
charge if unused. To maintain battery potential, charge unused Battery Packs occasion-
ally or alternate Battery Pack use.

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•After a length of time Battery Packs will lose the ability to maintain a charge and to
perform at maximum capacity and will need to be replaced. This is normal for all
batteries.
•If your Battery Pack requires replacement, contact your system administrator.
•Overnight charging is best done while the handset is turned off.
•The handset will chirp once when properly seated in the charger to let you know that the
charging cycle has begun. If the handset does not charge, clean Battery Pack, charger
and handset contacts with an alcohol swab.
Caution
Only use Spectralink Battery Packs with Spectralink 80-Series Handsets.

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Features of your Spectralink 80-Series Handset
The handset operates much like a cell phone, and is programmed by your system administrator
to support the features commonly available in an office environment. Orient yourself to your
handset’s features using the illustration below and the following explanatory material.

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1 Earpiece —Delivers audio to the ear.
2 Screen —Displays information relating to the handset’s current mode. See Handset
Modes below.
3 Softkeys —Four softkey buttons. A softkey label appears in the display area just above
the corresponding softkey when the function assigned to that softkey is available.
4 Headset jack —Allows you to place and receive calls through a Spectralink headset.
5 Up/Down buttons —Use these buttons to scroll through displayed menu options. Use to
adjust speaker volume while in a call.
6 Emergency Dial/TALK button —Spectralink 8030 only. This button may be
programmed by the system administrator for either Emergency Dial or Push-to-talk
(PTT) functionality. Test the active mode by pressing the button once to see which
feature is active. If you are prompted to press it twice to place an emergency call, then
Emergency Dial is programmed. Check the Config menu to determine if PTT is
activated. Push and hold to activate push-to-talk mode.
7 On hook —Also referred to as END. Use to power on and power off the handset, and to
end a call.
8 Off hook —Also referred to as START. Use to obtain a dial tone or place a call.
9 Nav and Nav OKkeys —Four directional navigation keys and a NavOK key. Use the
Nav  and  keys for menu navigation. Use the NavOK key to select menu items,
place calls, and perform softkey functions as described below in NavOK Functions.
10 Keypad —12 keys provide the 10 digits 0-9, the alphabetic characters, and special
characters available in context-sensitive applications.
11 FCN —Press to access the Function menu; press in combination with assigned keys to
access programmed system functions.
12 LINE —Press to access additional line appearances.
13 Battery contacts —Located along the bottom edge, the battery contacts enable the
handset to be charged in the Desktop Charger or the Dual Charger. They should be kept
clean and free of debris.
14 Microphone —Sensitive microphone transmits voice accurately and without distortion.

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The Handset Display
When first powered on, the handset screen will display the standby screen. This screen displays
a top row of system icons showing the status of the handset, followed by two lines for the
handset’s extension number and name, a line for date and time display, and a bottom row for
softkey labels.
While the handset is in use, display screens include:
•Call status screen
•Push-to-talk screen (8030 only, if available)
•Message screen (if available)
•Menu screens.
The standby screen has the following format:
-Icon row (status line)
Ext. 1234
-Extension number
[Name]
-Name assigned to extension (info line)
[date] [time]
-Date and time if configured
Profile: [name]
-Name of the active profile
[PTT channel info]
-PTT channels (8030--only if configured)
◄Spkr
Phbk
Prof
Lock►
-First set of softkeys
◄Spdl
Redl
Cfg
►
-Second set of softkeys
Status Icons
Indicator
Function
The signal strength icon indicates the strength of the signal and can assist
the user in determining if the handset is moving out-of-range.
The voicemail icon is activated when a new voicemail message is received if
the feature is supported by the phone emulation. (Not available in all
facilities)
The battery icon indicates the amount of charge remaining in the Battery
Pack. When only one level remains, the Battery Pack needs to be charged.
The speakerphone icon displays when the speakerphone is active.
Up and down arrows are displayed when the menu has additional options
above or below.
Left or right arrows are displayed during editing when the cursor may be
moved left or right.
The location service icon indicates the Real-Time Location System (RTLS) is
enabled.

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Indicator
Function
Locked
Locked indicates that the keypad is locked to prevent accidental activation.
Use the Unlk softkey plus the #key to unlock it.
[No Service
message]
If warning tones are not disabled, an alarm will sound and a descriptive
message displays when the handset cannot receive or place calls. You may
be outside of the covered area. Walk back into the covered area. The in-
service tone indicates service is reestablished.
The download icon indicates that the handset is downloading code. This icon
only appears while the handset is running the over-the-air downloader. It
appears to the right of the signal strength icon in the same location as the
voicemail icon.
The download failure icon indicates that the handset has failed to download
code because the code is incompatible with the handset hardware. Contact
your system administrator should this icon appear.
XXXX During character entry, indicates current data entry symbol mode.
Softkeys
Certain softkeys are standard with all handsets and others are locally programmed.
Admin Tip
Step through locally-programmed softkeys by going off-hook (press START) and then
press the FCN key. The softkeys displayed while in the active mode are programmed
to telephony features available in your facility. Up to 16 softkeys may be programmed
and they are displayed four at a time. Press FCN repeatedly to step through each set.
If you have questions about any softkey not on this list, see your system administrator.
Softkey
Name
Displayed during…
Press to…
<< Cursor backward Entering a dial number. Move the cursor back one position.
>> Cursor forward Entering a dial number. Move the cursor forward in
alphanumeric mode. If the cursor is at
the end of the line, adds a space
character.
Bksp Backspace
character Entering a dial number. Delete the character prior to the cursor position.
Back Back one screen Displaying a menu. Exit the menu, move back one screen.
Cfg Config Menu Standby mode, second set Open the Config Menu
Hold Hold In an active call. Place the call on hold. The line
number blinks while the call is on hold.
Lock Lock keys Standby mode, first set Lock handset keys

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Softkey
Name
Displayed during…
Press to…
Mute Toggle muting In an active call. Toggle audio transmission to the far
end. The status row displays <Muted>
when the line is muted.
Phbk
Phonebook
Standby mode, first set
Open the phonebook
Prof Profile Standby mode, first set Change Profile settings
Redl Redial Standby node, second set Display a list of recently-dialed
numbers that may be redialed.
Save Save Entering a dial number as a
call forwarding destination. Save the dial number as the call forwarding destination for the selected
line.
Spdl Speed dial Standby node, second set Open speed dial list
Spkr Speakerphone Standby mode, first set Activate speakerphone
NavOK Functions
The NavOK key acts as a fifth softkey with implicit functionality as follows:
State NavOK key function
Dialing Place a phone call.
Answering Answer a phone call
Holding Resume audio.
Displaying menu Select the highlighted menu option.
Menus
Config menu
See Chapter 3 for a full description of the Config menu.
Line menu
The Line menu allows you to activate a call on a selected line or to view the status of lines.
Press the LINE key to display a menu of available lines and to activate a new call on a selected
line.
The currently selected line is indicated by an asterisk (*). Lines which have new voicemail are
flagged with plus (+) characters.
Exit the Line menu display by pressing a line number key to start a new call on the selected line
and put any other call on hold, or by pressing the END key to exit without starting a new call.

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FCN menu
The FCN menu is accessible while in the active mode and provides locally-programmed
features such as conference, voicemail access, transfer, etc.
Items on this menu are accessible through the Nav  keys or through shortcut keys as
displayed with the menu items. Installed custom applications, such as messaging applications,
are automatically added as items at the end of this menu when defined on an Open Applications
Interface (OAI) server. If you have questions about the functionality of a custom application,
contact your system administrator.
Handset Modes
Standby mode (on-hook)
In standby mode, the handset is powered on and is ready to send and receive calls. The
extension number is shown on the display and there is no dial tone. In this mode, the handset is
conserving battery power and bandwidth.
When an incoming call arrives, the handset rings and goes into active mode. Answer the call by
pressing the START key. The handset will ring according to user preference as specified in the
standby menus. You can silence the ringing by pressing the END key. The call will be redirected
to voicemail if available.
Active mode (off-hook)
The handset is in the active mode when you are placing or receiving a call, or when the handset
is in communication with the PBX.
When an incoming call occurs during an active call, the handset will play the second call ringing
sound until the call is answered, the caller hangs up, or the call transfers to voicemail. If you
press the END key, the first (active) call ends and the handset reverts to a full ring for the
second call.
The active mode utilizes the most bandwidth and battery power. To conserve these resources,
return the handset to the standby mode at the end of your call by pressing the END key.
Push-to-talk (PTT) mode
The Spectralink 8030 Handsets utilizes channels for incoming and outgoing radio
communication, similar to a walkie-talkie. While using this feature, the handset is in PTT mode.
It can receive regular phone calls while in this mode. When a regular phone call is answered,
the handset switches to active mode.