Stardom Sohoraid SR4 User manual

SOHORAID
User Manual
SR4 Series
(NO SATA)

» SafeTANK SR4 Series (NO SATA) User Manual........1
1. Environmental Requirements ....................................................................................1
2. Package Contents and Product Views ......................................................................1
3. Hardware Requirements and Precautions ................................................................3
4. Hardware Installation Procedure ...............................................................................4
5. Description of Front Panel Operation and LCD Information......................................5
6. Support DisplayPort ..................................................................................................16
7. Support USB Power Delivery (SR4-B31+/SR4-BA31+) ............................................16
8. Replacement of Malfunctioning Drive and Data Rebuild Instructions...............17
9. System Temperature Overheat and Fan Failure Management..............................17
10. Frequently Asked Questions ...................................................................................17
» SafeTANK SR4 Series ( 無SATA) 產品使用說明 .. 18
1. 環境需求 ....................................................................................................................18
2. 產品外觀及包裝內容 ..................................................................................................18
3. 硬體需求與注意事項 ..................................................................................................20
4. 硬體安裝 ....................................................................................................................21
5. 前面板操作及 LCD 訊息說明 .....................................................................................22
6. 支援 Display 埠..........................................................................................................33
7. 支援 USB Power Delivery (SR4-B31+/SR4-BA31+) .................................................33
8. 故障硬碟更換步驟及資料重建功能說明 .....................................................................34
9. 系統過熱與風扇故障狀況排除....................................................................................34
10. 常見問題 ..................................................................................................................34
SR4 Series User Manual
V1.0

SR4 Series User Manual
1
2. Package Contents and Product Views
Introduction
Open the package and you shall nd the following parts：
» SafeTANK SR4 Series User Manual
Thank you for choosing the STARDOM product. This manual will familiarize you with the STARDOM
SR4 product. We recommend reading through this manual before using the STARDOM SR4 product.
The information provided in this manual was checked before publication, but the actual product
specications may have changed before shipping; Latest product specications and updates can be
found at www.STARDOM.com.tw. No separate notications will be provided by our company. If you
would like to receive the latest STARDOM product information, manuals, and rmware, or have any
questions regarding STARDOM products, please contact your local supplier or visit www.STARDOM.
com.tw for more information.
All product-related content in this manual are copyrighted by STARDOM TECHNOLOGY, INC.
• Please check the product and accessories for any defect or missing parts. If you have any questions,
please contact your product supplier.
• Please visit the official website - Download page (http://www.stardom.com.tw/STARDOM2016/
download.php) to download drivers and other related resources.
1. Environmental Requirements
Operating Temperature: 0 ～40 ℃(32 ～104 ℉)
Storage Temperature : -20 ～47℃(-4 ～116 ℉)
Line Voltage : 100 ～240V AC
SR4-BA31+ product x1
(with removable drive tray enclosed x 4)
SR4-B31+ product x1
(with removable drive tray enclosed x 4)
SR4-B31A product x1
(with removable drive tray enclosed x 4)
USB 3.2 C to C cable x1 USB 3.2 C to C cable x1 ――
USB 3.2 C to A cable x1 ――USB 3.2 C to A cable x1
Power Cable x1 Power Cable x1 Power Cable x1
Handle x1 Handle x1 Handle x1
Quick Installation Guide x1 Quick Installation Guide x1 Quick Installation Guide x1
Screws & Ejector pins Screws & Ejector pins Screws & Ejector pins

SR4 Series User Manual
2
Product View
Front View
Rear View
A. HDD access light
B. HDD enclosure handle
C. HDD enclosure pin release
D. LCM display
E. Power touch switch
F. System status light
G. UP button
H. DOWN button
I. ESC button
J. ENTER button
K. Fan
L. Mute button
M. Display port
N. USB 3.1 port
O. Power main switch
P. Power socket
Q. Fan speed switch
R. Anti-theft lock
High
Low
R

SR4 Series User Manual
3
LED Indicators :
3. Hardware Requirements and Precautions
1. When connected to the computer system, it’s prohibited to remove, insert or swap the hard drive
while data transfer is being performed.
2. It’s prohibited to change the positioning of the drives once the initial installation has been
completed as the changes made to the drive positions may destroy the RAID formation.
3. The product needs to be restarted after adding or changing the RAID mode, and the update is
guaranteed to be the new RAID mode.
4. When the Notebook which support USB PD function is only connected to SR4-B31+/ SR4-BA31+,
SR4-B31+/SR4-BA31+ can provide up to 24W (12V/2A) power supply, but if then connected to
other power supply such like the original Notebook power supply, Notebook will automatically
judge which one will be the main power source, usually the one which can provide more Wattage
will be. At this time, SR4-B31+/SR4-BA31+ may be interrupted and re-identied by the Notebook.
Therefore, before connecting to other power supplies, please make sure that there are no data
accessed between Notebook and SR4-B31+/SR4-BA31+.
5. SR4-B31+/SR4-BA31+ can only provide 24W at most, which is different from the original
Notebook power supply. It mainly to extend the Notebook's usage time. Take Macbook Pro 13"
as an example, the original power supply is 60W, assuming it take 2 hours for it to fully charge
the battery , use SR4-B31+/SR4-BA31+ might need three times time. Therefore, if user need to
use Notebook for a long time, it is recommended to connect the original power supply rst before
connect SR4-B31+/SR4-BA31+.
6. Whenever turning off or unplugging the SR4 from your computer system becomes necessary,
always remember to safely remove it from your operating system rst.
7. It is highly recommended for users to back up important data contained within the SR4 unit on
a regular basis or whenever the user feels necessary to a remote or a separate storage device.
Stardom will not be responsible for any lost of data caused during the use of the unit or the
recovery of the data lost.
Status Power Touch Switch System status light HDD LED Buzzer
RAID JBOD RAID JBOD
Power Main
Switch is not on — — — — — — — —
Power O󰀨 Red light always on — — — — — —
No HDD Blue light always on — — Red light ashing — —
Access Blue light always on — — Blue light ashing — —
Disk Idle Blue light always on — — Blue light always on — —
Rebuilding -
Source Blue light always on — — Blue light ashing — — — —
Rebuilding -
Target Blue light always on — — Purple light ashing — — — —
Fan Failed Blue light always on Red light always on Blue light always on YES
Over Temp Blue light always on Red light always on Blue light always on YES

SR4 Series User Manual
4
4. Hardware Installation Procedure
Please follow the instructions below to complete the hardware installation.
Place the system on a stable surface. Ensure that it is well ventilated without blockage to
the vent and kept away from areas near water and damage prone areas.
Use the ejector pin included in the accessory kit and inserted into the pin release opening to
eject the removable drive tray latch and extract the removable drive tray.
For 3.5" HDD/SSD, please secure it by use six the larger screws included in the accessory
kit. For 2.5" HDD/SSD, please secure it by use four the smaller screws included in the
accessory kit.
When the hard drive installation has been completed, insert the hard drive tray into the
system horizontally and secure the latch into place.
Step 1
Step 2
Step 3
Step 4
Step 5
Step 6
Step 7
Step 8
Step 9
Step 10
Step 11
Connect the power cable to the SR4, and then plug the power to the wall socket. Boot-up
the unit.
Connect the USB cable to the computer and the SR4 relevant port respectively.
First turn the power main switch on the back of the product to “I” to turn the power on,
then gently press the power touch switch on the front of the product until the power
symbol " " will light red.
Set the storage mode using the LCD and buttons on the front (please refer to section 5 for
front panel and LCD information).
After boot-up, your operating system will automatically detect the storage capacity of your
hard drives. Please follow the operating system instructions to congure and format your
drives. The formatted drives can be congured for the RAID setup.
If the product is not in use at the moment, the product can be put into power-off mode:
rst press the power touch switcth on the front of the product until the power symbol
"" turns to red; to use the product, press the power touch switcth on the front of the
product until the power symbol " " turns to blue.
If the product is not used for a long time, please turn o󰀨 the product main power switch: rst
gently press the power touch switch on the front of the product until the power symbol " "
turns to red, then turn the power main switch on the back of the product to "O" to turn o󰀨 the
power.
Note: Please avoid using hard disk drives from di󰀨erent manufacturers or di󰀨erent
models from the same manufacturer as this may impact system performance.
※The product is in a state of near-complete power-off in shutdown mode, and the hard disk, LCM, and fan are all
out of operation, providing only a small portion of power for preparation for subsequent startup.

SR4 Series User Manual
5
5. Description of Front Panel Operation and LCD Information
Front Panel Operation:
Enter: Enter: Enter to next level or Conrm
Esc: Back to next level or Cancel
Up / Down: Select Items
Users can set the RAID mode using the LCD and buttons on the front. The default is JBOD mode.
Using “Quick Setup” function, users can change the RAID mode to RAID 0 or RAID 5 quickly.
Please refer to LCD Information as below for other setting:
Level 0 Level 1 Level 2 Level 3 Level 4
External 4BAY
HARDWARE
RAID
Quick Setup Create One RAID RAID 0/ RAID 5 Select Disk
Delete All RAID
Disk Manager Identify Disk
Disk 1 Check Disk LED
Disk 2 Check Disk LED
Disk 3 Check Disk LED
Disk 4 Check Disk LED
Show Disk Info < Disk Info >
RAID Manager
Identify RAID Select RAID
Create RAID RAID 0 / RAID 5 Select Disk
Delete RAID Select RAID
RAID Info ― ―
Change RAID Pwd < Password > for RAID Setup
Rebuilding Priority Highest/High/Medium/Low/Lowest
System Manager
System Info Firmware Version
Changhe Password < Password > for System Info
Logout From Menu < Y or N >
Alarm Control Mute the Buzzer
Hardware Monitor
Voltage Monitor < 3.3V / 5V / 12V >
Temp. Monitor < Temp. >
Fan Monitor < Fan Speed /
Fan Level >

EXTERNAL 4 BAY
HARDWARE RAID
═ ═ Main Menu ═ ═
Quick Setup
═ ═ Main Menu ═ ═
Disk Manager
═ ═ Main Menu ═ ═
RAID Manager
═ ═ Main Menu ═ ═
System Manager
Level 0 Level 1
SR4 Series User Manual
6
The following is the display status set for the rst time:
P7~8
P9
P10~12
P13~15

Quick Setup :
Delete All RAID
═ ═ Main Menu ═ ═
Quick Setup
Level 1
Quick Setup :
Create One RAID
Quick Setup :
Delete All RAID
Level 2
Select Level :
RAID 0
Enter Password :
_
Enter Password :
_
Are You Sure?
Enter :Yes Esc : No
Select Level :
RAID 5
Level 2
Quick Setup :
Create One RAID
Level 3 Level 4
SR4 Series User Manual
7
Note
Note 1. If you don’t want to set password, please press "ENTER" to go to next step.
Note 2. If user forgot the password, it will not be allowed to access the data from the storage or write new data
into it. STARDOM will not be held liable for the damage or loss of data you stored on the storage.
• If you did not set password before, please
press "ENTER" to go to next step.

Level 1 Level 2
Disk Manager :
Identify Disk
Disk Manager :
Show Disk Info
═ ═ Main Menu ═ ═
Disk Manager
SR4 Series User Manual
8

Disk Manager :
Show Disk Info
Select Disk :
Disk 1/2/3/4
Disk Manager :
Identify Disk
Disk Manager :
Disk 1
Disk 2
Disk Manager :
Disk Manager :
Check Disk LED
Model :
Level 2 Level 3 Level 4
Disk 3
Disk Manager :
Disk 4
Disk Manager :
SR4 Series User Manual
9

Level 1
═ ═ Main Menu ═ ═
RAID Manager
RAID Manager :
Identify RAID
RAID Manager :
Create RAID
RAID Manager :
Delete RAID
RAID Manager :
RAID Info
RAID Manager :
Change RAID Pwd.
RAID Manager :
Rebuilding Priority
Level 2
SR4 Series User Manual
10

RAID Manager :
Identify RAID
RAID Manager :
Select RAID
Select RAID :
RAID Set x
Select RAID :
Select Disk :
Select RAID : Information
Select RAID :
RAID Manager :
Create RAID
RAID Manager :
RAID 0
RAID Manager :
RAID 5
RAID Manager :
Delete RAID
RAID Manager :
RAID Information
RAID Manager :
Change RAID Pwd < Password >
for RAID Setup
Level 2 Level 3 Level 4
Are You Sure?
Enter :Yes Esc : No
SR4 Series User Manual
11
ENTER : Enter to next level or Conrm
ESC : Back to next level or Cancel
UP : Select HDD/SSD
DOWN : Cancel the select HDD/SSD
Note
Note 1. If you don’t want to set password, please press "ENTER" to go to next step.
Note 2. If user forgot the password, it will not be allowed to access the data from the storage or write new data
into it. STARDOM will not be held liable for the damage or loss of data you stored on the storage.

RAID Manager :
Rebuilding Priority
Level 2 Level 3
Select Priority :
Medium Level
Select Priority :
Low Level
Select Priority :
Lowest Level
Select Priority :
Highest Level
Select Priority :
High Level
Level 4
Select RAID :
SR4 Series User Manual
12

Level 1 Level 2
System Manager :
System Info.
System Manager :
Changhe Password
System Manager :
Logout From Menu
System Manager :
Alarm Control
System Manager :
Hardware Monitor
═ ═ Main Menu ═ ═
System Manager
SR4 Series User Manual
13

System Manager :
System Info. Firmware Version
Are You Sure?
Enter : Yes Esc : No
Mute The Buzzer?
Enter : Yes Esc : No
System Manager :
Changhe Password
System Manager :
Logout From Menu
System Manager :
Alarm Control
for System Info
Level 3 Level 4
< Password >
SR4 Series User Manual
14
Note
Note 1. If you don’t want to set password, please press "ENTER" to go to next step.
Note 2. If user forgot the password, it will not be allowed to access the data from the storage or write new data
into it. STARDOM will not be held liable for the damage or loss of data you stored on the storage.

System Manager :
Hardware Monitor
Hardware Monitor
Voltage Monitor
Hardware Monitor
Temp. Monitor
Hardware Monitor
FAN Monitor
3.3V/5V/12V Voltage:
xxxxV
Level 3 Level 4 Level 5
Temperature:
xx degrees
FAN Speed:
xxxx RPM
FAN Level:
LEVEL x
SR4 Series User Manual
15

SR4 Series User Manual
16
6. Support DisplayPort
1. The SR4 o󰀨ers a DisplayPort support DP1.1a, provides up to 4K@30Hz resolution , and is
compatible with monitor and cables with DisplayPort.
2. By using third-party's DisplayPort adapter, it can be connected to the monitor with Mini
DisplayPort interface.
3. By using third-party's active DisplayPort adapter, it can be connected to the monitor with VGA,
DVI and HDMI interface.
1. USB Power Delivery (USB-PD) introduces charging technology and unified cable standards.
SR4-B31+/SR4-BA31+ supports USB-PD. Use USB C to C cable, it can provide up to 24W (5V/3A
(15W), 9V/2A (18W), 12V/2A (24W)) power charging to the host.
2. If the connected host is a notebook that supports USB-PD (5V/9V/12V) charging, it will remain
charging after the notebook is powered off or restarted while the SR4-B31+/SR4-BA31+ is still
power on.
3. If the SR4-B31+/SR4-BA31+ cannot be recognized after the notebook restarted, please reconnect
the USB C to C cable or restart the SR4-B31+/SR4-BA31+.
7. Support USB Power Delivery (SR4-B31+/SR4-BA31+)
★Notebook will need to support 5V/9V/12V charge.
Notebook
4K
More Pixels
(4K@30Hz)
Smart Charge
(24W)
SR4-B31+/SR4-BA31+
★For DisplayPort (DP 1.1a) and USB Power Delivery (PD) functions,It needs to be used with a USB Type-C to C cable,
and the host must support these functions.

SR4 Series User Manual
17
Q1. Which drive format should I choose to format the hard drives in the SR4?
A: It depends on the computer system you most often use. See the below suggestions:
1. Use NTFS format for Windows 2000/XP/Vista/7/8/10 system
2. Use HFS+ (Mac OS Extended) format for a Mac OS X system
3. Choose FAT32 format if you’ll use the SR4 in both Windows and Mac environments (the
maximum size of one single le may not exceed 4 GB).
8. Replacement of Malfunctioning Drive and Data Rebuild Instructions
9. System Temperature Overheat and Fan Failure Management
1. Remove the drive tray containing the malfunctioned hard drive and disassemble the hard drive
from drive tray.
2. Mount the new hard drive onto the tray and insert it back to the empty drive position of the SR4,
then push the latch into place making sure it is secured and locked.
3. In RAID 5 mode, when you turn the system on, the hard drive status indicator of the replacement
drive will interchangeably blink red and purple to inform that the data is being rebuilt to the
replacement drive. During data rebuild, you may operate the SR4 as normal. When the indicator
stops, the data rebuild process has been completed.
If the alarm indicator has lit up red and the audio alarm sounds, this could mean that either a
system fan has stopped operating entirely or the system temperature has exceeded over the default
temperature of 55°C. When this occurs, you may press the mute button at the rear of the system to
shut o󰀨 the audio alarm and power o󰀨 the system immediately if in the allowed operational state to
let the system cool. Check and see if the overall operation environment is well ventilated and make
sure there are no blockages to the enclosed fan and then re-power on the system to continue use.
If the problem persists, please turn o󰀨 the system and contact your supplier or the STARDOM tech
support for further assistance.
When a front hard drive indicator has lit up red and the audio alarm sounds, this could mean the
indicated hard drive may be malfunctioning. If this occurs, you may press the mute button at the
rear of the system to shut o󰀨 the audio alarm and power o󰀨 the system immediately if in the allowed
operational state, and then re-power on the system to double check and see if in fact the indicated
hard drive has malfunctioned. If the problem persists, please turn off the system and follow the
directions below :
10. Frequently Asked Questions

SR4 Series User Manual
18
2. 產品外觀及包裝內容
關於這份手冊
打開包裝外盒後，包裝內容應包含下列組件：
感謝您使用 STARDOM 的產品。本手冊將介紹 STARDOM SR4 產品。在您開始使用 STARDOM SR4
產品前，建議您先閱讀過本手冊。手冊裡的資訊在出版前雖已被詳細確認，實際產品規格仍將以出貨
時為準；任何產品規格或相關資訊更新請您直接到 www.STARDOM.com.tw 網站查詢，本公司將不另
行通知。若您想獲得 STARDOM 最新產品訊息、使用手冊、韌體 ,或對 STARDOM 產品有任何疑問，
請您聯絡當地供應商或到 www.STARDOM.com.tw 取得相關訊息。
本手冊相關產品內容歸銳銨科技股份有限公司版權所有
1. 環境需求
工作溫度：0 ~ 40 ℃(32 ~ 104 ℉)
儲存溫度：-20 ~ 47 ℃(-4 ~ 116 ℉)
相對濕度：5% 至95% 非冷凝狀態
工作電壓：100~240V AC
• 請確認相關配件與產品本身是否有受損或配件缺少，若有任何疑問請與本產品供應商聯絡。
• 請前往官網 -產品資料下載頁面 (http://www.stardom.com.tw/STARDOM2016/download.php) 下載
驅動程式以及其餘相關資源。
SR4-BA31+ 本體 X1( 內含抽取盒 x4) SR4-B31+ 本體 X1( 內含抽取盒 x4) SR4-B31A 本體 X1( 內含抽取盒 x4)
USB 3.2 C to C 連接線 x1 USB 3.2 C to C 連接線 x1 ——
USB 3.2 C to A 連接線 x1 ——USB 3.2 C to A 連接線 x1
電源線 x1 電源線 x1 電源線 x1
把手 x1 把手 x1 把手 x1
快速安裝導引 x 1 快速安裝導引 x 1 快速安裝導引 x 1
螺絲及頂針 螺絲及頂針 螺絲及頂針