StarLeaf GTm 5250 User manual

GTm 5250
Installation and Admin Guide
March 30, 2017

Contents
About the GTm 5250 codec 3
The connectors 3
LEDs 4
Dimensions 4
Using the correct HDMI and DVI cables 4
Extending the camera cables 4
About the touchscreen controller 5
Lync/Skype for Business/Exchange requirements 6
Lync/Skype for Business requirements 6
Exchange requirements 6
How to install GTm 5250 7
Configuring GTm 5250 10
Typical installation 15
Using the audio injector 17
Appendix: LED behavior 18
Network port LED 18
StarLeaf Controller Port LED behavior 18
Power and Status LED behavior 18
Appendix: Ports and protocols 19
Common 19
Outbound 19
Inbound 19
On-premise Skype for Business 2015 or Lync 2013 20
Outbound 20
GTm on external network 20
Skype for Business Online 21
Outbound 21
Inbound 22
Legal information 23
Third party software acknowledgments 23
Disclaimers and notices 23
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About the GTm 5250 codec
About the GTm 5250 codec
The connectors
The figure below shows the connectors on the rear of the GTm 5250 codec.
Microphone
Audio line-out
PTZ camera
control
Power
PC video-in
(optional)
Network
PTZ camera
Telepresence
screen 1
Telepresence screen 2
(optional)
StarLeaf
touchscreen controller
Audio line-in
COM
The table below describes the connectors:
Connector Description
Microphone In XLR-F connectors. Connect one or two StarLeaf microphones
Audio line-in 3.5mm line level stereo audio connector. You can input audio from a
computer for example. This audio input can be heard at the far end of
any video call
Audio line-out 3.5mm stereo audio connector. Connect to the screen or to a local
loudspeaker system
COM This port is for a 4P4C connector providing an RS-232 interface. This is the
same connector used in RJ9, RJ10, and RJ22. There is an API option for
the GTm and an API guide is available. The serial API uses COM2. There is
also an IP-based API
Camera
control
Mini-DIN-8 connector for controlling zoom, pan, and tilt using VISCA™
protocol. Connect the camera control cable from the PTZ video
conferencing camera
Camera input HDMI connector. Connect the camera cable from the PTZ video
conferencing camera
Computer In HDMI and DVI-I connectors. Connect a PC to share a desktop in a video
call. In the case where you have connected a PC to both connectors,
content can be shared from the last PC that was connected
Video Out
HDMI x2
HDMI connectors. These connectors output video (1080p60 only) to the
screens
USB Reserved for future expansion
Network 10/100/1000 Mbit/s auto-sensing Ethernet port. Connect to the network
StarLeaf
Controller
Connect to the StarLeaf touchscreen controller
Power An IEC mains power connector . The codec automatically adjusts to the
supply voltage. Use the supplied power cable to connect the codec to
the power. Connect all other cables before connecting the power
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About the GTm 5250 codec
LEDs
There are Power and Status LEDs on the front of the codec. LED behavior is described in
Appendix: LED behavior (p18).
Dimensions
The GTm 5250 is designed to fit into a 19" communications rack and occupies 1.5U of
height.
Width
Depth
Height
Dimension Metric American
Width 420 mm 16.55 in.
Depth 210 mm 8.5 in.
Height (with feet attached) 72mm 2.9 in.
Height (without feet attached) 65mm 2.6 in.
Using the correct HDMI and DVI cables
When connecting HDMI or DVI cables to the camera inputs, the PC input, and the
telepresence screen display outputs, ensure you use the correct gauge of HDMI/DVI
cable. For short cable lengths of up to 5m (17 feet), use 28AWG or thicker core. For longer
lengths, use 24AWG or thicker. StarLeaf does not support the use of HDMI or DVI cables of
longer than 15m (49 feet) with the codec.
Extending the camera cables
StarLeaf room systems that use a PTZ camera are provided with camera connection
cables of 5m in length. If you need to install the camera further than 5m from the room
system, you must extend those cables.
You can extend those cables using a third-party product called an extender. This product
effectively carries the media and camera-control signals across a cat 6 Ethernet cable.
StarLeaf has partnered with Sound Control Technologies to provide this solution which is
available at http://www.soundcontrol.net/solutions/#
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About the touchscreen controller
About the touchscreen controller
The GTm 5250 comes with a touchscreen controller: the StarLeaf Touch 2035. You use the
touchscreen controller as the means for making and controlling video calls with GTm
5250. Through the touchscreen controller, you can access the directory and contacts,
recent calls, and also the screen-share controls when in a video call.
The StarLeaf Touch 2035
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Lync/Skype for Business/Exchange requirements
Lync/Skype for Business/Exchange
requirements
Lync/Skype for Business requirements
The GTm supports:
nLync 2010 Server, Lync 2013 Server, Skype for Business 2015 Server
Note: If the deployment is not a Lync 2013 server, ensure that the Lync 2013 user
interface is enabled.
nSkype for Business Online
The GTm needs:
nA user or room system account with Lync/Skype for Business enabled
nFor on-prem deployments: if the Lync/Skype for Business server certificates were issued
by a private certificate authority, the GTm requires the certificate of the Root
Certificate Authority and any intermediate certificates
Exchange requirements
The GTm supports:
nExchange 2010 SP2 Server
nExchange 2013 Server
nExchange Online
The GTm needs:
nA user account or room resource with Calendar enabled and linked to a Skype for
Business enabled account. Auto-responding to invitations is not required but supported
Note: Conference invite emails to the GTm must remain intact with necessary
attachments in order for conferencing facilities to function correctly. Be aware that
stripping attachments from emails causes the Join Now button to stop working. Auto-
responding to invitations can cause attachments to be deleted and you must configure it
not to do so.
Note: If you are using a room resource and would like to show the meeting title correctly
on the GTm, refer to this Microsoft article.
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How to install GTm 5250
How to install GTm 5250
Before installing the StarLeaf GTm 5250, read the safety information at GTm 5250 safety
and compliance.
Pre-requisites
Before installing the GTm 5250, ensure you have the following:
nOne or two telepresence screens that support a 1080p60 input format
nSupported video camera
nMicrophone
nStarLeaf touchscreen controller
Note: If you are not using a separate audio system, ensure that you use televisions that
have an audio-output capability. In this case, you also need to use the supplied audio
injector. For more information, refer to Using the audio injector (p17).
Unpack the GTm 5250. The package contents are:
nCodec (with feet attached)
nAudio injector
nInstallation sheet
nRack mounting ears kit
nCables
lPower cable
lDVI-I to DVI-I cable
lHDMI to HDMI cables (two) (connects codec to screens)
l3.5mm jack to 3.5mm jack (connects codec to PC video and audio)
lNetwork cables
nAdaptors for the codec-to-PC cable
lDVI-I to HDMI
lDVI-I to VGA
lDVI-I to DVI-D
Positioning the codec
1. Ensure you have chosen an appropriate installation site:
lThe codec must be accessible with all cables easily connected
lYou must provide ventilation for the codec; leave a space of at least 10cm (4
inches) behind, in front, and to the left and right of the codec
lUse a grounded AC power outlet for the codec
2. Rack mount the unit or place on firm horizontal surface. The codec is 1.5 U high (with
removable feet detached) and fits in most standard 19-inch racks.
Connecting cables and peripherals
Connecting network cables to the codec
1. Using an Ethernet cable, connect the StarLeaf Controller Only connector on the
codec to the PoE network port on the rear of the touchscreen controller. The network
port on the touchscreen controller is marked with this symbol:
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How to install GTm 5250
2. Using an Ethernet cable, connect the Network port on the rear of the codec to an
Ethernet switch in your network. The Ethernet port is a 10/100/1000 Mbit/s auto-sensing
port and is set to ‘auto’ by default.
Note: The touchscreen controller must connect directly to the codec; do not
connect the touchscreen controller via a switch to the codec.
Note: In all cases, the speed and duplex settings at either end of the connection must
be identical. Using non-matching settings causes severe packet loss.
To configure the network speed and duplex settings of the codec’s Network port: on
the touchscreen controller that you have connected to the codec, go to settings >
networking > network port speed.
Note: By default, the GTm 5250 uses DHCP to acquire an IP address. If necessary, you can
configure the GTm 5250 with a static IP address, to do so:
On the touchscreen controller that you have connected to the codec, go to settings >
networking, switch off DHCP and edit the IP address,netmask,gateway, and nameserver
fields.
Connecting the camera and microphone
1. Connect the PTZ camera: connect the camera to Camera In with the camera control
cable and the camera video input cable and then connect power to the camera.
2. Connect the microphone to Microphone In. Note that if required, you can connect
third-party microphones to either the XLR connectors or the Line-In connector. In this
case, you need to configure the audio inputs from the web user interface (see
Configuring GTm 5250 (p10)).
Mounting the camera
StarLeaf recommends that when you mount the camera, you place it at the top of the
screen, as opposed to the base. This makes it easier for you to see the participants on the
screen while still appearing to make eye contact.
If you have a dual-screen system, ensure that the camera is mounted on the screen that
will display the view of the main video (telepresence screen 1).
Connecting screens and loudspeakers
On the GTm 5250, the audio emits from the audio-out connector on the rear of the
codec. Either:
nConnect the Line out connector on the rear of the codec to amplifier and
loudspeakers. Connect one telepresence screen to Video Out HDMI 1. If you have a
second telepresence screen, connect it to Video Out HDMI 2.
or
nTo send the audio over HDMI to the loudspeakers of the screen, use the supplied audio
injector as shown in Using the audio injector (p17) to connect screen 1 to the codec. If
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How to install GTm 5250
you have a second telepresence screen, connect it to Video Out HDMI 2.
Connecting power
Using the supplied power cable, connect the IEC mains power connector on the rear of
the codec to the mains power.
Creating a user account
On your Lync/Skype for Business server, create a new user account for the GTm 5250.
Make a note of the authentication details. (You can use an existing account if you prefer.)
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Configuring GTm 5250
Configuring GTm 5250
The following instructions are for setting up the GTm 5250.
Initial configuration
1. On the GTm 5250 touchscreen controller, press the settings button to view settings and
the IP address.
2. In a web browser, navigate to the IP address of the GTm 5250.
3. Select a configuration. If you are using Maestro, choose Hosted or On-premise, or
choose Demo/Unmanaged if the GTm endpoint isn't being managed on the Maestro
platform. If you choose Demo/Unmanaged, all settings need to be changed under
Status. Otherwise, settings for individual GTm endpoints can be managed in Maestro
and only the proxy settings that appear on selection need to be set in the web
interface.
For more information on configuring the proxy settings, refer to Network configuration.
For more information on other configuration settings you can set for the endpoint, refer
to Managing GTm configuration settings.
4. Click on the settings link under Status and go to Skype for Business. Type the
authentication details of the new user account and select Save changes. Microsoft
Office 365 users must enter the sign-in address and password. On-premise Lync/Skype
for Business users must enter sign-in address, username, and password.
The GTm signs in to the Skype for Business/Lync server:
These credentials are for the GTm endpoint but do not PIN protect the touchscreen
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Configuring GTm 5250
controller. The credentials can be used to protect the web UI settings, unless these
credentials have been manually changed under the Exchange Web Services section.
5. Specify the StarLeaf Touch user interface style in General settings, and the language,
time zone where the endpoint is located, and power line frequency in Localization.
6. If your deployment has an on-premise Microsoft Lync or Skype for Business server,
upload the required certificate authority to connect to your deployment. To do this,
go to Certificate Authorities. The certificate format must be one of: .crt, .cer, or .zip.
7. Choose the NTP Server you would like to use to set the internet time or specify your own
under the Internet Time.
8. By default, the Exchange Web Services use the same credentials as the Skype for
Business login for the GTm endpoint. If you want to use different credentials to lock the
web UI, deselect the Use same as credentials Skype for Business option and specify
the email address, username, and password that you want to use instead.
These credentials are only to unlock the web UI for the GTm. The Skype for Business
credentials are still required for the GTm endpoint itself.
Audio configuration
Go to Audio once you have connected one of the following:
nStarLeaf microphones: If you have connected a StarLeaf microphone, ensure StarLeaf
XLR microphones is selected. Note that any audio played to Line in connector (PC
audio for example) is also mixed with the microphone and sent to anyone you call. You
are able to alter the Line in gain:
nThird-party XLR microphones: If you have connected a third-party XLR microphone,
select Third-party microphones. You can control phantom power, echo cancellation
and gain for the microphone. Refer to the documentation that accompanied the
third-party microphone for information about what is required. Note that any audio
played to Line in connector (PC audio for example) is also mixed with the microphone
and sent to anyone you call. You are able to alter the Line in gain:
nMicrophones connected to Line-In: If you have connected a microphone or a
microphone mixer to the Line In connector, select Line In. You can control echo
cancellation and gain for the microphone. Refer to the documentation that
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Configuring GTm 5250
accompanied the third-party microphone for information about what is required:
Network configuration
nProxy server: If there is a proxy server for your deployment, you need to configure the
details of that for the GTm 5250. Note that this is the same configuration as you would
use for a PC running a Skype for Business/Lync client in the same location on your
network. To configure the proxy server settings, go to Proxy:
nQoS: The GTm 5250 supports the use of QoS. If you have QoS configured on your
network, you can configure the GTm 5250 with the relevant settings. To do so, go to
QoS:
Allowing users to connect a laptop or other digital
sources to the GTm 5250
Connect the DVI-I to DVI-I cable to Computer In 2 on the rear of the codec. For the
convenience of the GTm 5250 users, leave the other end of the cable on the meeting
room table. This allows users to connect a laptop to the GTm 5250 when they need to do
so. The GTm 5250 includes a selection of adaptors to be used with the DVI-I to DVI-I cable
where the video output of a PCis other than DVI-I (for example, VGA, HDMI, DVI-D).
Additionally, you can connect an HDMI source to Computer In 1 on the rear of the codec.
This can be useful where you have a permanent digital source that you want to connect
to the GTm, for example an Apple TVor whiteboard.
When users are in a meeting, they can select to share content using the touchscreen
controller. If more than one source is connected, the GTm 5250 displays content from the
most-recently connected source.
Connect PC audio out (or indeed another audio source) to the audio line-in on the rear of
the codec to send PC audio to the speakers at the far end of the call.
Near-end camera control for GTm 5250
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Configuring GTm 5250
The Camera Control tab on the home screen provides you with controls for the GTm 5250
PTZ camera.
The active camera selector reflects the currently selected camera.
The near-end camera control allows you to pan, tilt, and zoom your camera. This control is
available both in a call and before you make a call.
Standby mode
When the GTm goes into standby mode, the screens darken, the microphone is disabled,
and the camera turns away from the room. The touchscreen controller does not dim
unless it is during out-of-hours. Refer to the Knowledge Center for more information about
out-of-hours functionality.
The GTm does not go into this state if an active content source is connected. If you touch
the controller or connect a content source, the GTm comes out of standby mode.
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Configuring GTm 5250
Upgrading the GTm 5250
1. On the GTm 5250 touchscreen controller, press the settings button to view settings and
the IP address.
2. In a web browser, navigate to the IP address of the GTm 5250 and click on the settings
link under Status.
Software Update lists what firmware version you currently have and allows you to
update the endpoint.
3. Click Upgrade to download the latest version from the StarLeaf server if it can (if it has
access to the public Internet).
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Typical installation
This diagram shows a typical installation of a GTm 5250 system.
Configuration
To view settings and IP address, press settings on the
touchscreen controller.
To register the GTm and to configure audio, display,
and other settings browse to the IP address of the GTm.
Microphone
Telepresence screen 2
(Optional)
Telepresence
screen 1
PC video-in
(Optional)
Power
Network
StarLeaf Touch 2035
Amplifier and loudspeakers
(Optional)
The selector on the rear of the PTZ camera
must be correctly set. Refer to the camera
documentation, or to the GTm documentation
on www.starleaf.com
Power supply
for camera
PTZ camera
control (VISCA In)
PTZ camera
video-out
StarLeaf Group Telepresence Installation Guide Page 15 of 23

Typical installation
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Using the audio injector
Using the audio injector
If you want to send sound over HDMI to the screen of the GTm 5250 room system, you must
use the audio injector.
The dip switches on the audio injector must be correctly set. All dip switches must be zero
except Mode switch 0, which must be set to 1. This is shown below.
ModeEDID
3 2 1
1
0
0
1
1
0
0
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Appendix: LED behavior
Appendix: LED behavior
Network port LED
LED State
Link/Activity LED (Yellow) (On the
left when looking at the port)
Solid yellow indicates there is a link, flashing when
there is activity, off when there is no link
Gigabit LED (Green)
(On the right when looking at the
port)
On for 1000 Mbit/s link, off for 10/100 Mbit/s link or
no link
StarLeaf Controller Port LED behavior
LED State
Link/Activity LED (Yellow) (On the
left when looking at the port)
Solid yellow indicates there is a link, flashing when
there is activity, off when there is no link
Gigabit LED (Green)
(On the right when looking at the
port)
On for 1000 Mbit/s link, off for 10/100 Mbit/s link or
no link
Power and Status LED behavior
Power LED Status LED State
Solid blue Solid yellow Power has been applied to the unit, but it has not
started services yet
Solid blue Solid green The unit has booted up and everything is working
properly
Solid blue Solid red There is a problem. This can indicate overheating
and/or fan failure
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Appendix: Ports and protocols
Appendix: Ports and protocols
These ports and protocols are used by the GTm and is meant for customers who have
Network Access Control (NAC) enabled, which analyzes traffic from the unit for security
purposes.
Common
Outbound
Port Host Protocol Notes
53 DNS server as defined in the
network configuration
TCP/UDP (DNS) Used to resolve
domain names or
find services (for
example, in
autodiscovery on
older
configurations
using SRV or A
records)
67 Broadcast
DHCP server
UDP (DHCP) Requests to DHCP
server
443 gtm.starleaf.com TCP (HTTPS) Check for
upgrades,
synchronize time
5355 Windows machines TCP/UDP
(LLMNR)
Used to resolve
names on the local
network
All source ports are ephemeral, that is, 1024-65535, unless otherwise specified.
Inbound
Port Host Protocol Notes
68 DHCP server UDP (DHCP) Responses from
DHCP server
80 Any TCP (HTTP) Endpoint control
API
443 Any TCP (HTTPS) Web UI
All source ports are ephemeral, that is, 1024-65535, unless otherwise specified.
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Appendix: Ports and protocols
On-premise Skype for Business 2015 or Lync 2013
Outbound
Port Host Protocol Notes
80 lyncdiscover.domain
lyncdiscoverinternal.domain
autodiscover.domain
TCP (HTTP) Used in Lync and
EWS autodiscovery
88 AD server TCP/UDP Kerberos
authentication
443 Local webticket
ADFS wsfed servers
TCP (HTTPS) Various
authentication
modes need
external servers
(also EWS server)
3478 Edge server UDP
(STUN/MSTURN)
Used for external
user access to A/V
sessions and media
(UDP)
5061 Front End server TCP (MTLS) Used for client-to-
server SIP traffic for
external user
access
1024-65535 Front end server
Other client
UDP Audio, and video
(minimum of 40
ports required)
1024-65535 Front end server
Other client
TCP Audio, video, and
application sharing
1024-65535 Front end server
Other client
TCP (PSOM) Peer-to-peer file
transfer (for
conferencing file
transfer, clients use
PSOM)
All source ports are ephemeral, that is, 1024-65535, unless otherwise specified.
GTm on external network
If the GTm is not located on the same local network as the Skype for Business deployment,
that is, if it has to connect using the Edge server, the following ports and protocols also
apply.
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