StarLeaf GT 3351 User manual

Group Telepresence
Group Telepresence 3351
Group Telepresence 3330 (GT Mini)
User Guide
27 September 2017

Contents
About StarLeaf room systems 4
Introducing the touchscreen controller 4
Out-of-hours power saving for touchscreen controllers 5
Audio connections 5
The home screen 6
Forwarding calls and Do not disturb 6
Camera control for the PTZ camera 7
Making a call 8
Dialing a number 8
Dialing a favorite 8
Redialing a recent call 8
Searching in the company directory 9
Dialing addresses that include letters or symbols 9
Who can you call? 9
Using in-call features 11
When you are in an audio call 11
When you are in a video call 11
Changing what you see in a video call 12
Changing what they see in a video call 13
Layouts for dual screen room systems 14
Connecting a laptop 16
Sharing the display 16
Sharing the audio 17
Contacts 18
About contacts 18
About personal contacts 18
Adding personal contacts 18
Deleting personal contacts 18
About favorites 20
Creating favorites 20
Deleting favorites 20
Presence and other speed dial icons 21
About conferencing 23
Joining a meeting on the room system 24
Joining a scheduled StarLeaf conference 24
Joining a conference on any other conferencing service 25
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Joining an ad hoc conference 25
How to schedule a meeting 26
Conference layouts 28
Default layouts 29
In-call conference control and icons 30
In-call conference controls 30
Participant controls 30
Layout control 30
Conference control 30
In-conference icons and counters 32
About guest invites 33
Invite process 33
Dialing from third-party endpoints 34
Default settings for a guest 35
Using the Conference Phone 2220 36
LED behavior 36
Installing the Conference Phone 2220 36
Customizing your touchscreen controller 37
Choosing a ringtone 37
Sorting your contacts 37
Sorting your company directory 37
Legal information 38
Third party software acknowledgments 38
Disclaimers and notices 38
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About StarLeaf room systems
About StarLeaf room systems
StarLeaf provides a number of different telepresence systems for meeting rooms. There
are two Group Telepresence codecs:
Group Telepresence 3351
Group Telepresence 3330
(GT Mini)
Introducing the touchscreen controller
Every room system comes with a touchscreen controller: the StarLeaf Touch 2035. You use
the touchscreen controller as the means for making and controlling video calls with the
room system. Through the touchscreen controller, you can access the directory and
contacts. You can use the touchscreen controller to create ad hoc conferences, and to
add and remove participants.
The StarLeaf Touch 2035
The figure below shows the features on the front of the StarLeaf Touch 2035.
Table 1: Front panel features and controls
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Introducing the touchscreen controller
Button Description
Audio mute Toggle the microphone on and off. The button lights when the
microphone is off. When you are in a call and your audio mute is on,
nobody can hear what you are saying (your audio is disabled)
Video mute Toggle the camera on and off. The button is an LED that lights when the
camera is off. When you are in a video call and the video mute is on,
nobody in the call can see you (your video is disabled)
Home Press to display the home screen of the touchscreen controller from any
screen in the interface. Double-press to access the touchscreen
controller’s settings
Audio volume
down
Press during a call to decrease audio volume or, if you are not in a call,
press to decrease the loudness of the ringer
Audio volume
up
Press during a call to increase audio volume or, if you are not in a call,
press to increase the loudness of the ringer
Answer/Make
call
Press to answer an incoming call. At other times, press to access the dial
screen and the directory
Hang up Press to end the current call
Out-of-hours power saving for touchscreen
controllers
The backlight on a touchscreen controller dims between the hours of 7pm and 7am in the
endpoint's local timezone. When a touchscreen controller is dimmed, it shows a screen
saver displaying the time. Touching the dimmed screen causes the backlight to light
again. A touchscreen does not dim for one hour after the last time it was touched.
Power saving is automatically enabled for all touchscreen controllers. There is no
configuration.
Audio connections
For more information about audio, refer to:
nConnecting a laptop (p16)
nUsing the Conference Phone 2220 (p36)
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The home screen
The home screen
This is the home screen of the touchscreen controller:
To display the home screen of the touchscreen controller from any other of its other
screens, press the Home button. In the picture above, this system is assigned to the
London meeting room and its extension is 1138.
To access the settings, double-press the Home button.
Forwarding calls and Do not disturb
To forward calls either to voice mail or to another phone number, use the Call
acceptance slider.
Note: By default, StarLeaf Cloud meeting room systems do not have voice and video mail
enabled.
To set the status of the Group Telepresence system to 'do not disturb' move the Call
acceptance slider to do not disturb. If other users have the meeting room set as a favorite,
they can see that the room is busy because the meeting room name is displayed on their
home screen with a 'busy' icon.
If the Group Telepresence system does not have voicemail, then setting the touchscreen
controller to do not disturb causes a 'busy' tone for anyone attempting to call this system.
If voicemail is enabled for this meeting room system, the call will be immediately diverted
to the mailbox.
To forward calls to another phone number, move the Call acceptance slider to forward
calls. Choosing to forward calls means that anyone who has this system as a favorite can
see that you have forwarded the calls. When you choose to forward calls, you see the
following controls:
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The home screen
Note: Connection from your StarLeaf endpoints to the public telephone network is an
optional extra. For more information, contact your StarLeaf representative.
Camera control for the PTZ camera
The Camera Control tab on the home screen provides you with controls for the PTZ
camera. (You will not see these controls if you are using a GT Mini with a USB camera.)
Camera control on the Group Telepresence 3351:
Camera control on the GT Mini 3330:
The near-end camera control allows you to pan, tilt, and zoom your camera. This control is
available both in a call and before you make a call. If the far end is using a PTZ camera,
you might be able to control it yourself using the far-end camera (their camera) control.
Camera presets are pre-defined camera positions. For example, a pre-defined position
that points the camera at the whiteboard, or that changes the camera to a wide-angled
view. Select the position you require from the touchscreen controller.
If you have more than one camera attached to the Group Telepresence 3351, the active
camera selector allows you to select which camera you want to use.
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Making a call
Making a call
You can make a call in a few different ways:
nYou can dial a number: Simply dial the number
nYou can call one of your favorites: Press the speed dial for the favorite that you want to
call
nYou can return a call: Go to home screen > recents and select the call you want to
return
nYou can call someone in the company's directory: Go to home screen > contacts >
company directory and choose someone to call
nYou can call someone from your own personal contact list: Go to home screen >
contacts > personal contacts
nYou can dial a video address that might be a series of letters, numbers or symbols
Dialing a number
You can simply dial a number as you would with any phone.
When you start to dial a number, your screen looks something like this:
Note: You might have been given a prefix to use when you want to dial out onto the
public telephone network. For example, in some companies you are told to "dial 9 for an
outside line". Connection from your StarLeaf endpoints to the public telephone network is
an optional extra. For more information, contact your StarLeaf representative.
Dialing a favorite
Favorites are the contacts that you call most often. You decide who your favorites are by
creating a favorite from the company directory (or from your personal contacts).
Favorites appear on your home screen as speed dials. For more information on calling
favorites, refer to Contacts (p18).
Redialing a recent call
To redial a call that you received recently:
1. Select recent calls. The screen displays the recent calls' list.
2. Select the name of the person whom you want to call.
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Making a call
Searching in the company directory
Some companies have a lot of entries in the directory. In this case, you might find it easier
to use the search facility. To do so:
1. Go to home screen > contacts > company directory and select search.
2. Use the keyboard to type the name of the person you want to find.
Note: As soon as you start typing, the search starts looking. You might only need to type
the first letter of someone's name to find them.
The search keyboard looks like this:
Dialing addresses that include letters or symbols
You might need to dial someone who has a video address that includes letters or numbers
and symbols. This might be known as a URI or it might be an IPaddress. If you need to do
this, press *on the keypad (press the star key). Your display looks like this:
Note: If you are dialing an IP address, you can do so by using the keypad of the
touchscreen controller. Press the star (asterisk) key where you would normally put a dot,
and press the hash (pound) key to cause the system to dial the IP address you have
entered.
Who can you call?
You can call:
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Making a call
nanyone in your company who has a StarLeaf endpoint (either the Breeze software or a
hardware endpoint). These people are all in your contacts
nanyone outside your company who has a StarLeaf endpoint; just dial their email address
from your StarLeaf hardware video endpoint or from Breeze
nanyone else. If someone has not got a StarLeaf endpoint, you can still have a video call
with them. There are two ways of doing this:
lSend them an invite and they can click a link to video call you from their web
browser or they can install Breeze (the StarLeaf software endpoint)
lIf they already have video conferencing equipment, they can call you using that (or
you can call them if you know their video address or URI)
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Using in-call features
Using in-call features
When you are in an audio call
When you are in an audio call, you can see in-call options:
ncreate conference: you can add other people into your call
nhold call: put the other person on hold
ntransfer call: transfer the call to another person
When you are in an audio call, the display looks something like this:
When you are in a video call
If you are in a video call, you see some or all of the following in-call options on the display,
in addition to the options listed above for audio-only calls:
nshare my PC screen: you can share your screen with other person (or people) in your
video call.
nDisplay tab: provides you with options for the screen layout. Note that this tab also
provides a button to switch self view on and off
nFECC tab: if you are in a video call and the device at the other end of the call allows it,
you can control that device's camera (for zooming and panning). FECC means Far End
Camera Control
When you are in a video call, your in-call options panel looks something like this:
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Using in-call features
Changing what you see in a video call
Note: For information about multiparty conference controls and layouts, refer to About
conferencing (p23).
Press the Display tab to change what you can see in a video call. The Display tab looks like
this:
The Display tab gives you these options:
nvideo: select to view the other people in your video call. This is the default setting for a
video call until someone shares a PC screen and then you see the shared PC screen, in
which case, you may prefer to press this button to return to the video view
nmy PC: press to view your own PC's display (if you have attached your computer to the
codec). Remember that other people in the video call may still be able to see you
nno shared PC/shared PC: If someone is sharing content from their PC, you can press to
view that shared content
nself-view: use the self-view slider to either see yourself or not. Self view allows you to see
the view of you that other people see when you are in a video call. Switching it off does
not prevent them from seeing you. To prevent people from seeing you in a video call,
press the Video mute button on the touchscreen controller
nPiP: The PiP is the Picture-in-Picture view. For example, if you have self-view on, you see
yourself in a PiP view. Use the PiP control on the Display tab to move the PiP around the
screen. Note that if you are in a call where there is shared content (or you have pressed
my PC) then the PiP control allows you to remove the PiP view; to do so, use the cross in
the corner of the PiP control to close the PiP view. If you have closed the PiP view, you
can make it reappear by pressing the plus sign on the PiP control
Note: On a GT Mini or a Group Telepresence 3351, with two screens attached, the screen
layout behaves differently. For more information, refer to Layouts for dual screen room
systems (p14) below.
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Using in-call features
Depending on the other device in the video call, you might be able to remotely operate
the pan and zoom on the camera at the other end of the call. When you can remotely
control the camera at the other end of the call, this is called FECC (Far End Camera
Control). You can only use FECC in a point-to-point call (that is, FECC is not available in a
conference call).
If FECCis allowed, you access it on the camera control tab.
The FECC control allows you to pan and zoom the camera at the far end of the call.
Changing what they see in a video call
Camera presets
Room systems can have up to five camera presets that allow you to adjust the camera
focus of your video. For example, you can set a camera to point towards one part of the
room and zoom in, when selected. To select a camera preset, open the Camera Control
tab and press the star button for the camera preset that you want. The video adjusts
automatically to the preset configuration. You can swap between presets at any time.
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Using in-call features
The camera presets must be predefined in the Portal. For more information on setting
camera presets, refer to the topic About the camera for the GT 3351 or About the
camera for the GT Mini 3330.
Active cameras
Note: The use of multiple cameras is limited to the GT 3351 only.
You can have up to three cameras connected to the GT 3351 but only one camera can
be active at a time. These three cameras can utilize the camera presets described
above to determine not only which camera is in use, but also what the cameras focus on
in the meeting room.
When multiple cameras are connected to the codec, the active camera is selected in
the Camera Control tab on the touchscreen controller.
Selecting any of the other cameras in the Camera Control tab makes the one you've
selected the active camera and, if done while in a call, the video immediately switches
to that camera and the configured preset view.
For more information on configuring camera presets with multiple cameras, refer to the
topic About the camera.
Layouts for dual screen room systems
Room systems with two screens attached (screen A and screen B), show full-screen self
view under the following circumstances:
nin a call, with self view enabled, and no computer connected, screen B shows self view
noff hook, but not in a call, and no computer connected, screen B shows self view
noff hook, but not in a call, with a computer connected, screen A shows self view
The table below shows what is displayed and when in a dual-screen room system.
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Using in-call features
Room system state Screen A Screen B
Not in a call Leaf icon Local PC or Leaf icon
In a call Remote video Local PC or self view or Leaf icon
Receiving content Remote video Shared PC
Sharing content Remote video Local PC
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Connecting a laptop
Connecting a laptop
When you are in a video call you can show your laptop's display, for example if you want
to share what you are working on. To do so, your laptop must be connected to the Group
Telepresence system. Usually, your IT administrator will have left a cable in the meeting
room to which you can connect your laptop. If this is not the case, you need to consult
your IT administrator, or refer to the Group Telepresence Installation Guide, which is
available from the Knowledge Center. The Group Telepresence system includes a
number of adapters to suit different PC video outputs (HDMI, VGA, DVI-D).
Sharing the display
To share your laptop's display:
1. Ensure you have connected your laptop to the Group Telepresence codec using the
supplied cable.
2. Make a video call.
3. On the touchscreen controller, press share my PC screen:
The display appears in one screen (connected to Video Out HDMI port 1 on the rear of
the codec), and the view of the conference appears in the other screen. If there is
only one telepresence screen, the display is the main view and the video shows in a
picture-in-picture view. You can change what you see in a video call using the
controls on the touchscreen controller (refer to Using in-call features (p11)).
Note: If you only have one screen, the main view is the PC display and the view of the
other participants is in PiP view in the corner of the screen
4. To change the view you see, use the display tab on the touchscreen controller:
The display tab is described in greater detail in Using in-call features (p11).
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Connecting a laptop
Sharing the audio
If you are using the GT Mini or the Group Telepresence 3351, you can also share the
audio from your laptop. To do so, connect the audio-out from your laptop to the
audio-in 3.5 mm connector on the rear of the room system. For further information
about this, refer to the Group Telepresence installation information, which is available
from the Knowledge Center.
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Contacts
Contacts
About contacts
Contacts are the people you want to call. Their contact details are available either
because they are in the company directory or because you have added them as
personal contacts. You decide who your favorites are by creating a favorite from the
company directory (or from your personal contacts). Favorites appear on your home
screen as speed dials. You can see the 'presence' of your favorites (described below in
Presence and other speed dial icons (p21)).
To access contacts, go to home screen > contacts.
About personal contacts
In addition to the global directory (to which everyone in your company has access), you
can add your own, personal contacts.
Adding personal contacts
For each contact that you want to add:
1. Go to home screen > contacts > personal contacts.
2. Select add and enter your contact's details (shown below).
Deleting personal contacts
To delete a personal contact:
1. Go to home screen > contacts > personal contacts.
2. Select the contact you want to delete and select edit.
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Contacts
3. Scroll down in that view and select delete contact.
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Contacts
About favorites
Creating favorites
To create a favorite from the company directory (or from your personal contacts):
1. Go to home screen > contacts > company directory (or home screen > contacts >
personal contacts).
2. Find and select the person whom you would like to add as a favorite (either by using
the search or by scrolling).
3. Select add to favorites (as shown below).
Each favorite appears as a speed dial on your home screen.
Deleting favorites
To delete a favorite:
1. Go to home screen > contacts > favorites > edit.
2. Select the cross next to the favorite and select delete.
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